Jeep Gladiator Complaints

996 consumer complaints on file.

#11688040September 18, 2025
UNKNOWN OR OTHER
My vehicle was off and parked in my driveway, my dogs were alerting to something outside and I looked out to see the front end of my vehicle in flames, by the time the fire department got here, there was nothing left but a shell.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11687986September 17, 2025
ENGINE
The contact owns a 2023 Jeep Gladiator. The contact stated that there were several electrical issues while driving the vehicle at various speeds; there were surges in the RPM accompanied by the vehicle wobbling abnormally. The contact stated that the instrument panel was completely blank. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the PCA harness was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687699September 16, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the vehicle lost motive power, lost braking power, and lost power steering functionality. The contact stated that the failure had occurred while driving at high speeds, which caused the contact to be frightened. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer several times to be diagnosed, but the cause of the failure had not been determined. The vehicle was not diagnosed or repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687544September 16, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Gladiator. The contact stated that while starting the vehicle in the morning, the instrument cluster was black. The contact turned off and restarted the vehicle several times to reset the instrument cluster; however, the failure persisted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686043September 9, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle Caught Fire while parked and off - the business "stellantis" has been unresponsive to all calls/attempts at help/resolution
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11685436September 6, 2025
ELECTRICAL SYSTEM
IPC went dark. I cannot see odometer, gas gauge, or any warnings on the IPC.. Confirmed by dealership. There were no warnings IPC just went dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685351September 5, 2025
SUSPENSION
While on a trip from South Texas to Northeast Texas on the interstate highway system we hit a moderate bump and the front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. This happened to me twice in my Jeep JL Wrangler which I reported under complaint number 11685327. Since the three incidents I have looked into the issue on the internet and it is abuzz with Jeep owners and claims of a "death wobble" in the steering system. It appears there was a previous lawsuit in which the manufacturer was not found at fault but this problem persists based on the internet traffic I've seen and the number of products being offered, by after market companies, to correct this issue. Thank you...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685064September 4, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2020 Jeep Gladiator. The contact discovered a mileage discrepancy after the purchase. The check engine light was illuminated. While detailing and deep cleaning the vehicle, the contact located a letter with the mileage. The contact sent an email and called the local dealer, but the dealer failed to respond. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 50,000. It was later discovered that the mileage on the Title was 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685080September 4, 2025
ELECTRICAL SYSTEM
Speedometer, gas gauge cluster is blank Would come on and off now totally blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684369September 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 15-20 MPH, the instrument cluster became inoperable. The contact stated that the failure was linked to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the local dealer, where it was diagnosed and determined that the instrument cluster was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683934August 29, 2025
UNKNOWN OR OTHER
While driving, vehicle completely shuts off. No electrical, No brakes, No steering. Almost ran off curvy road. Vehicle stays in drive with no electronics. Major safety issue. Have appointment with dealer next week. However this could have been serious. After sitting I was able to push the start button and it finally came back on. Then 100 feet down the road it stalled and blacked out again. This time I disconnected the battery, reconnected it and got it one mile to my home. Something is seriously dangerous. I tried to drive it today and it occurred a third time. Dealer wants me to drive it in but not sure how to handle this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682759August 25, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Instrument panel cluster loss power. No prior warning signs before loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682645August 24, 2025
POWER TRAIN
Gladiator on 3rd transmission and likely to need a 4th now at 26,000 miles. Each one failed the same way. The second gear in the manual transmission starts occasionally popping out of gear while driving and progresses in frequency over time to the point that it is impossible to keep in second gear at all. This may result in unsafe conditions such as loss of control of the vehicle. Each of my first two transmissions which were replaced were inspected by dealership technicians and the problem found to be easily repeatable. On tearing down of the transmission, pieces of internal components such as synchros were found to be disintegrated. I believe the transmissions were inspected by engineers from Jeep or its parent company though no findings were made available to myself. There were no warnings beyond the gradual escalation of the issue itself. The problem started happening at about 8000 to 10,000 miles on each transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682121August 21, 2025
ENGINE
I was never notified of Recall Y68 for my vehicle by Jeep or FCA, despite federal requirements that recall notices be sent by mail or electronic communication. I only became aware of the recall after my independent mechanic (Jay’s Auto Care, Kirkland WA) diagnosed a cylinder misfire and confirmed engine damage, and advised me to take the vehicle to Jeep. On June 26, 2025, I brought the vehicle to Rairdon’s Dodge Chrysler Jeep of Kirkland and reported the misfire, with documentation from my mechanic confirming engine damage. While the dealer performed the PCM update under Recall Y68, they refused to address the misfire and instructed me to wait until the check engine light returned before they would act further. On [XXX], when the fault reappeared, I returned immediately to the dealer. I was then told the repair would not be covered due to the time elapsed since my first visit. Jeep corporate was contacted (Case #[XXX]) but has failed to provide any resolution or even respond to my written request. As of August 2025, Jeep’s lack of recall notification, the dealer’s refusal to address a documented engine defect, and Jeep’s non-response have forced me to purchase and install a replacement engine at my own expense through my independent mechanic. Safety Concern: •The vehicle suffered continued drivability issues while waiting for Jeep’s required “re-trigger,” risking further engine damage. •Driving with a compromised engine presents safety hazards, including sudden stalling or loss of power. •Jeep’s failure to notify me of the recall and subsequent refusal to address the misfire left me with no safe or reasonable alternative. Requested Outcome: I am requesting NHTSA’s assistance in ensuring Jeep/FCA: 1.Properly documents whether notification for Recall Y68 was ever sent to me. 2.Provides reimbursement or goodwill coverage for the cost of the replacement engine and labor. 3.Reviews whether dealer handling of this recall complied with FCA/Fed recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681178August 17, 2025
ELECTRICAL SYSTEM
Instrument cluster panel blank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681138August 17, 2025
ELECTRICAL SYSTEM
After returning from errand about a 20 minute drive, the vehicle was parked and turned off. A short time later we saw smoke coming from the hood and realized the vehicle was on fire. The fire was on the passenger side towards the front of the engine compartment. Looks like an electrical fire that started near the power steering pump/wiring.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11680536August 13, 2025
POWER TRAIN
I am filing a safety complaint regarding repeated and unresolved transmission issues with my Jeep. The vehicle has undergone two full transmission replacements after a $10,000 repair, yet critical symptoms persist, including transmission overheating (up to 240°F) and a loud whining noise while accelerating. These problems continue despite no warning lights or diagnostic codes, creating a false sense of safety. On August 4, 2025, the vehicle reached 240°F and produced loud mechanical noise while driving. This mirrors the same symptoms from before the original transmission repair and represents a clear safety hazard. These issues put me at risk of sudden transmission failure, loss of power, or loss of control while driving. The dealer has confirmed the overheating and replaced the transmission twice, but the problem remains. A brake hookup was also installed incorrectly, causing additional safety concerns that were only corrected after my insistence. Despite multiple service visits, Jeep refuses to: Provide a loaner vehicle Escalate to a corporate-level inspection Offer a buyback or reimbursement Jeep offered only an extended warranty with a deductible, which I declined as inappropriate given the unresolved repair. I have also submitted a formal legal demand to Jeep, which remains unanswered. The lack of diagnostic codes paired with dangerous symptoms and unresolved failures is deeply concerning. This issue should be investigated for a potential defect in the transmission system or software diagnostics. I request that NHTSA investigate this matter and that Stellantis/Jeep be held accountable for unsafe practices and poor post-repair support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679336August 8, 2025
SERVICE BRAKES
BRAKE PEDEL TO CLOSE TO GAS PEDEL.. WHEN THE DRIVER PUSHES ON BRAKE PEDEL HE CAN PUSH ON THE GAS PEDEL.. THE TRUCK WENT FORWARD VERY FAST./. I BROUGHT THE TRUCK USED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11677657July 31, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677537July 31, 2025
ENGINE
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at 60 MPH, there was an alarming amount of white smoke emanating from the engine compartment and permeating the interior of the vehicle, prompting the contact to pull over to the shoulder of the roadway and evacuate the vehicle. Moments later, the entire front of the vehicle was completely engulfed in flames. Local Emergency Services arrived on the scene and were able to extinguish the fire. During the failure several unknown warning lights were illuminated. The vehicle was towed to the residence and deemed a total loss by the Insurance provider. A fire report was filed and preliminary findings on the potential cause of the fire were provided but the contact was unaware of the cause. A Police report was filed, and injuries were reported. The contact's father suffered minor burns to both hands but had not sought medical attention. The manufacturer was notified of the failure, a case was opened, and the vehicle was retrieved for inspection. The manufacturer provided a determination of the inspection, and the vehicle was returned to the contact without providing the contact with the cause of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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