Jeep Gladiator Complaints

996 consumer complaints on file.

#11698944November 12, 2025
ELECTRICAL SYSTEM
My 2020 Jeep Gladiator has a defective instrument panel screen. This appears identical to the current documented model recall yet Jeep does not include my VIN on the list of recalled vehicles. The current recall number is: NHTSA 24V-652. This presents a serious safety issue and I hope that someone from NHTSA is looking into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698987November 12, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The information screen in the instrument cluster between the speedometer and tachometer went blank. Sometimes it will light up blue or even function. The screen is the display for fuel, temperature, odometer, gear selected, etc. From what I have read this happens to many of these vehicles. The fix dealers are using is to use remanufactured parts which are back ordered with no known date of delivery. I am informed the remanufactured part is about $500 not including labor. The vehicle will run and drive, however I won't know how much gas I have, I don't know if the vehicle is overheating, and I don't know how many miles I have traveled without trying to track it. If I want the new part to have an accurate odometer I have to leave it with the dealer for an unknown period of time. This seems potentially unsafe and likely to impact many vehicles given that the part is remanufactured and back ordered. A systemic flaw of this nature seems like something which could warrant a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697986November 6, 2025
ELECTRICAL SYSTEM
Center dash LCD screen blinked in and out and then went completely black. Cannot see odometer, maintenance messages, warning messages, or the fuel gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697597November 5, 2025
UNKNOWN OR OTHER
Occasionally, the head unit of my vehicle becomes inoperable. I am unable to change radio stations, view climate control information, and the back-up camera is inoperable (which is a safety concern) while the head unit is in this state. When completely shutting down the ignition of the vehicle and allowing it to sit for roughly 30 minutes the head unit will operate as intended and all functionality is restored. This issue has occurred about 4 times on my Jeep Gladiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697415November 4, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that there were several unknown warnings illuminated, and the instrument cluster had started flashing on and off. The contact stated that the vehicle slowed down while depressing the accelerator pedal and continued to lose motive power. The contact stated that a warning flashed on the instrument cluster to "Pull Over" and that "Vehicle Was Going to Shutdown". The contact stated that the steering wheel became difficult to turn to the left or the right and that the brake pedal was difficult to depress, requiring the activation of the parking brake to stop the vehicle. The contact had the vehicle towed back to the residence. The contact stated that her husband determined that the 12-Volt battery needed to be replaced. The contact stated that a new battery was installed; however, the vehicle had failed again with the same symptoms. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697238November 3, 2025
ELECTRICAL SYSTEM
Instrument cluster does not work. I cannot see oil levels, gas levels, speed (digitally), any warning lights, or miles on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697306November 3, 2025
ELECTRICAL SYSTEM
2020 Gladiator Rubicon 7" gauge cluster went blank and no longer displays fuel level, mileage, or any other data. Lack of fuel and or mileage reading could result in running out of fuel in risky situations. Problem has been noted by many other owners of the same vehicle and is similar to the issue seen with the 3.5" display. No prior symptoms or lights were present. The problem just occurred within the last week at around 74k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697072November 2, 2025
ELECTRICAL SYSTEM, STEERING
I parked at a business and went inside and within 5-10 minutes of being in the business my Gladiator caught fire on the front passenger side under the hood. I was ghosted by Jeep Wave and my only course of action was to go through State Farm. Jeep and State Farm both had fire investigators on the same day look at the gladiator and I have never heard what caused the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11696879October 31, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
My Jeep Gladiator has recently been having multiple random error messages popping up. ABS warning, service 4WD, service shifter, traction control and others. Dealership charged $200 to diag a bad ABS module and charged $1400 to replace the module and controller. Less than 24 hrs later same issue occurred . Doing my own research this seems to be a common issue not just with Gladiators but other Jeeps as well. Many forums are saying it’s bad wire connectors or broken wires from improper initial installation. Causes issues with speed control, braking, and power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696883October 31, 2025
ELECTRICAL SYSTEM
The main instrument cluster went blank while driving down the road. This happened without warning or notice. I lost speed, fuel, turn signal, engine data, tire pressure, etc. I’m driving blind. I’ve read that there was a recall initially issued in 2024, that only covered a little over 30,000 vehicles. According my VIN number, I was not covered under that recall for some reason. I am officially reporting this issue for my VIN number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696668October 30, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to display pertinent vehicle information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument cluster. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25014 (Electrical System). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696238October 28, 2025
ELECTRICAL SYSTEM
The instrument cluster failed back in the Spring. We took it to the dealer where it sat for 4 weeks while the part was back ordered. We took it back from the dealer and changed the batteries, the panel started working again for 3 months the and ultimately failed again. We have tried to manage the gas, but have run out twice on the highway, coming to an unexpected stop with little time to pull over. We can't see warning lights, gas level, cruise control status etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695766October 27, 2025
ELECTRICAL SYSTEM
In May of 2024 the center screen on my instrument cluster failed. There was a recall on this but my VIN was not included. 2020 Jeep Gladiator [XXX] . Now, an NHTSA probe was announced on the same issue. I paid $2,765.75 in parts and labor to have the failed screen replaced. Ultimately, I am hoping to be reimbursed for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695558October 25, 2025
STEERING
When traveling around 35-40 mph and a bump or dip in the road (think manhole cover) is hit by either the left or right wheel an extreme wobble and vibration in the steering column occurs. This will last 5-15 seconds until it works itself out. Research on the internet indicates that this is a common problem called a “death wobble”. The concern is that this may cause loss of control resulting in crash. This is an unmodified jeep gladiator bought new at the dealership with all mopar parts. When speaking to the dealership they do not acknowledge that this is an known problem and state that they cannot reproduce the issue. Which is reproducible as I have done it. Since this is a widely reported issue on the internet I believe this to be a severe safety issue that needs to be fixed by jeep. I do have video of one of the many incidents and can provide upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695321October 23, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to function as intended. The instrument panel displayed a black screen. In addition, none of the necessary information needed to safely operate the vehicle was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695107October 22, 2025
ELECTRICAL SYSTEM
Gauge Cluster Went Completly Black While Driving!!! Cant Tell Speed Or Warning Lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694707October 21, 2025
ELECTRICAL SYSTEM
Dash lights (entire dash lights including radio and start/stop, heat/air) have gone out while driving. It is available for inspection upon request. Without critical information displayed there is an increased risk of a crash. Yes, the problem has occurred on other 2020 Jeep Gladiators and there is a recall on them. I took it the dealer and was informed that my Gladiator doesn’t fall under the recall. There was no indications other than a clicking noise in the dash and out they went. After the 4th time, the start/stop light has been on and doesn’t work and also on that part of the panel, heat/air controls do not work properly. When I start the vehicle, the air conditioner automatically comes on, on high and at the same time, the rear defogger/ heated mirrors comes on also and I cannot turn them off. They stay on for 5 minutes and then go off on their own, then and only then I am able to adjust the controls to what I want them on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694719October 21, 2025
AIR BAGS, SUSPENSION
I purchased this vehicle April 2025 from Hollywood Motors LLC in Columbus OH. I noticed recently the vehicle had some frame damage after getting alignment, Also the airbag warning lights were coming on. Took the vehicle to a very reputable frame shop and they thoroughly investigated and found there that the drivers side frame rail i pushed back significantly. Also recently noticed the steering wheel adjustment is does not work. I purchased AS IS but I got confirmation in writing from dealer that he guarantees there is no frame damage and the vehicle is safe. This is false information and I would like to return the vehicle or dealer pays for it to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694664October 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 10/15/2025, I left work and started my 2022 Jeep Gladiator. The Instrument Control Panel was blank. I researched to see if it was something I could do. I checked the F15 and F41 fuses and all connections to the battery. During my research, I noticed there was a recall for this exact problem. I input my VIN to find out that my Gladiator was not involved. The EXACT same problem as the recall. Why not mine? I'm currently using my GPS to monitor my speed on my phone. I have no other warnings or information to know when I'm driving; being a HUGE SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694493October 20, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
Driver side rear wheel speed sensor. This is a known issue national back order on the part, mechanic installed new part system does not reset and clear. In the current state, abs offline four-wheel drive system service required traction control service required. What is the true fix for this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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