Jeep Compass Complaints

4,014 consumer complaints on file.

#11399701March 8, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
WHILE DRIVING ABOUT 60MPH WITH NO VEHICLE IN FRONT OF ME THE CAR STARTED DINGING AND THE WORD BRAKE! CAME UP ON THE DASH - AGAIN, NO VEHICLE IN FRONT OF ME. I PUSHED THE BRAKE AND IT WENT AWAY - TOOK IT TO THE DEALERSHIP AND THEY SAID THE FRONT CAMERA WAS DEFECTIVE AND REPLACED IT. ABOUT A WEEK LATER WHILE DRIVING ABOUT 45MPH- NO ONE IN FRONT OF ME - THE SAME THING HAPPENED ONLY THIS TIME THE CAR SLAMMED THE BRAKES ON ON IT'S OWN AND I ALMOST GOT REAR ENDED. TOOK IT TO THE DEALERSHIP BUT THEY CANT' DIAGNOSE WHAT'S HAPPENING BECAUSE THERE'S NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399511March 6, 2021
ELECTRICAL SYSTEM, SUSPENSION, ENGINE
THE VEHICLE WILL RANDOMLY SHUT DOWN WHILE DRIVING. INTERIOR ELECTRICAL STOPS WORKING FIRST. THIS HAS HAPPENED ON A HIGHWAY AND ON A TOWN SIDE STREET. THE STRUT AND SWAY BAR LINKAGE HAVE GONE BAD AND NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399234March 5, 2021
ENGINE
VEHICLE STARTED STALL WITHOUT WARNING WHEN DRIVING. NO ERROR CODE IS RECORDED IN CAR. NO CHECK ENGINE OR OTHER LIGHTS APPEAR ON THE DASH. THERE ARE MANY BLOGS ON THE INTERNET ABOUT THIS PROBLEM AND WHEN I CONTACTED FIAT (JEEP) THEY HAD NO SOLUTION. IT IS DANGEROUS AND SOME TYPE OF RESPONSE FROM CHRYSLER IS NEEDED WITH A SOLUTION. THE PROBLEM IS RANDOM AND HAS BEEN HAPPENING FOR THREE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399257March 5, 2021
ENGINE
JEEP HAS STOPPED COLD FOR TWICE IN THE PAST WEEK WHILE IN DRIVE. TRANSMISSION LIGHT CAME ON THE SECOND TIME. I AM AT 76,000 MILES THE TRANSMISSION SHOULD NOT BE GOING OUT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399094March 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AFTER SEVERAL MINUTES SHE WAS ABLE TO RESTART VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE CONTACT STATED ON ONE OCCASION THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (283 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 336-4712) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398859March 3, 2021
VEHICLE SPEED CONTROL
DRIVING ALONG AT NORMAL SPEED, ROUGHLY 30MPH, AND CAR TOOK OFF AND ACCELERATED ON ITS OWN AT A HIGH SPEED RATE, UNSURE HOW FAST IT ACCELERATED TO.. FLEW ACROSS AN INTERSECTION WITH AN INCLINE. JUMPED THE HILL DUKES IF HAZARD STYLE. CAME DOWN, BUSTED TIRE, RIM AND PASSENGER SIDE WINDOW, MIRROR AND SPRING AND WHO KNOWS WHAT ELSE. I WAS ON A GRAVEL COUNTRY ROAD. POTHOLES BUT OTHERWISE GOOD TRAVEL CONDITIONS. I DON'T HAVE ANY PHOTOS NOW BUT CAN GET THEM IF NEEDED. VEHICLE IS UNABLE TO BE DRIVEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398892March 3, 2021
UNKNOWN OR OTHER
I AM GETTING A KNOCKING SOUND COMING FROM THE PASSENGER SIDE IN THE GLOVE BOX AREA WHEN I TURN ON MY "HEATER" AND "AC" FROM THE CONTROL BUTTON IN THE DASHBOARD AREA. I AM SITTING IN THE CAR AFTER STARTING UP THE CAR AND THEN THERE IS A LOUD CONTINUAL NOISE COMING FROM THE GLOVE BOX ON THE PASSENGER SIDE OF CAR. I NEED TO KNOW IS THIS A "RECALL" ISSUE IN THIS YEAR AND MAKE OF JEEP? PLEASE HELP ME FIND OUT WHAT THIS MEANS IN MY CAR. IS IT DANGEROUS TO ME AS THE OWNER? THANK YOU FOR YOUR KINDNESS IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398758March 2, 2021
UNKNOWN OR OTHER
THE TRANSMISSION JERKED WHICH FELT LIKE IT WENT IN REVERSE WHILE DRIVING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398064February 26, 2021
ELECTRICAL SYSTEM, ENGINE
FOR MONTHS MY JEEP HAS HAD ISSUES. ALL THE DASH LIGHTS WILL LIGHT UP WARNING ME OF ISSUES. THE JEEP HAS STOPPED DEAD WHILE DRIVING AND NO WARNING . THERE ARE TIMES I START THE JEEP AN LIGHTS COME SO I TURN IT OFF AND RESTART AND THE LIGHTS GO AWAY. OTHER TIMES I WILL BE DRIVING AND THE LIGHTS COME ON. I HAVE REPLACED BOTH BATTERIES, A PLUG UNDER THE HOOD, AND THE PCM MODULE WAS REPAIRED BY A DEALERSHIP. TODAY I WAS DRIVING AN ALL LIGHTS CAME ON, THE JEEP SHUT OFF, AND IT TOOK ALMOST 20 MINUTES BEFORE THE JEEP WOULD START. I HAD IT PUT ON A DIAGNOSTIC MACHINE TODAY AND THEY SUGGESTED TAKE BACK TO THE DEALERSHIP DUE TO CODES. THESE ARE THE CODES C2502, P2504, AMD P2AF5. I WAS TOLD I NO LONGER AM COVERED UNDER WARRANTY HOWEVER THIS HAS BEEN ONGOING AND ITS A 2018 JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398110February 26, 2021
ENGINE
ENGINE STALLED WHILE DRIVING AT FAST SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397772February 24, 2021
SERVICE BRAKES, POWER TRAIN
HAND BRAKE, PART # 6MF41LXH-AA, SWITCH BR 08058060, DUE TO VEHICLE DESIGN AND BEING ACCEPTABLE TO UNDERNEATH RAIN WATER, PUDDLES, SLUSSHES, BUT NO HIGH WATERS OR FLOODS, WHEN ENGAGED IN PARK WILL NOT DISENGAGE,AND NOT MOVABLE, AND MUST BE TRANSPORTED TO BE FACTORY OR DEALER REPAIRED/ REPLACEED AT A HIGH OWNER EXPENSE PLUS THE INCONVIENCE OF NOT HAVING USE OF THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397154February 20, 2021
UNKNOWN OR OTHER
MY CAR WASN'T MOVING WHEN IT CAUGHT A SPARK AND STARTED A FIRE BETWEEN THE MIDDLE CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396951February 19, 2021
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TODAY MY CAR STOPPED (AGAIN) IN THE MIDDLE OF THE ROAD AS I WAS DRIVING AND THE EMERGENCY BRAKE LIGHT WENT ON. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND I AM LITERALLY SCARED OUT OF MIND TO DRIVE THIS CAR THAT I PURCHASED FOR MY BIRTHDAY. I'VE ONLY HAD THE CAR FOR 6 MONTHS AND THIS IS A MAJOR SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396749February 18, 2021
ELECTRICAL SYSTEM, ENGINE
CAR NEEDED A NEW ENGINE ABOUT 2 MONTHS AGO FOR BURNING OIL. DURING THIS TIME I STALLED ON A BUSY ROAD AND SOMEONE ALMOST HIT ME. LAST WEEK I WAS IN FLORIDA AND MY CAR WOULD NOT START, IT THEN STARTED SMOKING UNDERNEATH AND A SMALL FIRE WAS STARTED. THE CAR WAS TOWED TO CHRYSLER DEALERSHIP AND IS CURRENTLY STILL THERE WITH AN CHRYSLER ENGINEER COMING TO INSPECT WHAT HAPPENED. I HAVE ATTACHED A COPY OF THE TEXT MESSAGE EXCHANGE WITH CHRYSLER DEALERSHIP IN FLORIDA TO DESCRIBE THE ISSUE. THE WHAT SOUNDS LIKE AN ELECTRICAL FIRE OCCURRED ON 2/6/21. THE ENGINE WAS REPLACED ABOUT 2 MONTHS AGO. THIS CAR IS EXTREMELY UNSAFE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11396462February 16, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOURS. I WAS ON THE HIGHWAY WHEN I FIRST NOTICED ALL OF THE PROBLEMS. I HAD TO PULL ON SIDE OF THE ROAD MULTIPLE TIMES. IT WAS SCARY AND DANGEROUS BEING ON SIDE OF THE ROAD AS A WOMAN AT NIGHT WITH VERY LITTLE LIGHTING IN THE AREA. WHEN THE VEHICLE DIDN'T WANT TO DO ANYTHING AT ALL IT WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396543February 16, 2021
SEATS
IN THE SUMMER OF 2019 I STARTED A SUMMER JOB TO EARN A LITTLE CASH FOR COLLEGE. AROUND 3-4 WEEKS WHEN I GOT THE CAR. I WENT TO WORK AND ARRIVED FOR 4:30 AM, BECAUSE I WORK WITH MY MOM AND THAT IS WHEN SHE STARTS WORK. FOR ME I START WORK AT 5:00 AM SO I SIT IN THE CAR FOR 30 MINS JUST LISTENING TO MUSIC. AROUND THAT TIME I SUDDENLY HEAR A POP NOISE AND MY HEAD WAS PUSHED FORWARD WITH A DECENT AMOUNT OF FORCE THAT I STARTED HAVING A HEADACHE. I LOOKED AROUND TO SEE IF A CAR HAD HIT ME, BUT I SAW NO CAR IN MOTION AROUND ME AT ALL. THAT'S WHEN I SAW THAT MY HEADREST WAS POPPED OUT AND WAS CONFUSED AS TO WHY. I STILL CONTINUED TO GO TO WORK WITH A HEADACHE AFTERWARDS.*DT CONSUMER STATED HEADSET WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11396558February 16, 2021
ENGINE
ON THREE DIFFERENT OCCASIONS, WHILE DRIVING ON A MAJOR ROAD, THE VEHICLE ENGINE JUST STOPPED. AT THE INSTANT THE ENGINE STOPPED, ENGINE CAUTION LIGHTS ILLUMINATED SAYING THE COOLANT HAD OVERHEATED AND ALLOW THE ENGINE TO COOL. PLACING THE TRANSMISSION IN NEUTRAL, THE ENGINE WAS RESTARTED AND THE JOURNEY CONTINUED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED JEEP REPAIR FACILITY WHERE THEY TEST DROVE IT AND COULD NOT DUPLICATE THE PROBLEM, THERE WERE NO FAULT CODES IN THE COMPUTER, AND BASICALLY NOTHING THEY COULD DO TO TROUBLESHOOT THE PROBLEM. THIS IS MOST DEFINITELY A MATTER OF LIFE SAFETY. THE ENGINE STALLING AT THE WRONG TIME COULD CAUSE A TERRIBLE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396345February 15, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
MY 2019 JEEP COMPASS STARTED HAVING ISSUES IN SEPTEMBER 2020. IT SHUT OFF AT A RED LIGHT ON HIGHWAY 76 IN OCEANSIDE, CA WITH MY FAMILY IN THE CAR. SHORTLY AFTER, IT STARTED BECOMING SLUGGISH WHEN PULLING OUT OF THE DRIVEWAY AND BACKING INTO THE STREET. SHIFTING BETWEEN PARK AND DRIVE IT STALLS, THE LIGHTS ON THE GEAR SHIFT HAVE SINCE GONE OUT. I HAVE REFUSED TO DRIVE OR REGISTER MY VEHICLE SINCE OCT. 2020 BECAUSE I AM TERRIFIED TO DRIVE IT WITH MY CHILD IN THE CAR. I MAKE MY MONTHLY PAYMENTS ON TIME AND HAVE BEEN TOLD TO REPORT MY ISSUES HERE. MY 2019 JEEP COMPASS IS A PAPERWEIGHT AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395929February 12, 2021
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED HOWEVER, THE VEHICLE RESTARTED. THE CONTACT STATED ALL THE INSTRUMENT CLUSTER WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SOUTHWEST HYUNDAI ALBUQUERQUE (8800 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, (505) 404-0136) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395704February 11, 2021
SUSPENSION
STRUTS NEED TO BE REPLACED AFTER 10,000 MILES, HORRIBLE CLUNKING WHEN IT HITS ANY LITTLE BUMP, VERY UNNERVING, WILL NOT BUY ANOTHER ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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