Jeep Compass Complaints

4,014 consumer complaints on file.

#11472296July 5, 2022
SERVICE BRAKES, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472213July 3, 2022
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle has a slow acceleration ration. I was merging onto the Freeway and pressing on the accelerator, but it does not accelerate. It takes quite sometime to pickup speed, throttle body light has just started coming on along with the check engine light. Purchased Vehicle 8/2021, no acceleration from the beginning. Check engine and Throttle Body light 2-3 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471808June 30, 2022
FUEL/PROPULSION SYSTEM
The throttle body started malfunctioning while driving on the highway. Power was lost and I was unable to accelerate. There were vehicles behind me that had to react quickly in order not to wreck. The ETC warning light did not come on at first but as my vehicle kept sputtering the light would flash on and off very quickly. I lost a great deal of speed trying to get up a hill so I could pull over and get out of traffic. After looking up the light in the manual it says to cycle the ignition and I did that. The vehicle was working ok again for a few minutes and then suddenly lost the ability to accelerate again and would go in and out, sputtering. Again thankfully the vehicles behind me were paying attention and were able to immediately slow down. I have only had the vehicle for 3 months and of course as soon as there is no warranty it starts messing up. A mechanic did confirm the issue and yes it’s available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471621June 29, 2022
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Jeep Compass. The contact stated that upon taking her vehicle to an independent mechanic to have the wheels aligned, she was informed that the work could not be performed due to severe subframe corrosion. The vehicle was then taken to a second independent mechanic who provided the same diagnosis. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471635June 29, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The unconnected touch screen is delaminating and causing it to malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471366June 28, 2022
ENGINE
Vehicle lost oil as a result needs new engine Driver states car shut off during operation would not start Lost oil Had oil change three weeks ago Attempted to put oil in it all ran out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471402June 28, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My 2019 Jeep Compass Trail Hawk shuts down either while driving or stopped. The message that appears is "Coolant Temperature Too High" . It is a sever safety issue as it happens while idling at traffic lights. As soon as I let off the brake it stalls and displays that message. I have to put the Jeep in park, restart the engine. This also happens while driving. Sometimes I can power through. Once it happened and another error message came up and said "Throttle Engine Service Disabled". I have had the Jeep to an authorized Jeep service station (Kelly Jeep) many time without resolution. We are concerned about operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471095June 27, 2022
AIR BAGS
Driver and passenger head rest airbags went off while car was sitting idle. This can cause damage to head and neck while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470478June 22, 2022
VISIBILITY/WIPER
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470488June 22, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
The contact owns a 2016 Jeep Compass. The contact stated while driving 35-40 MPH, the vehicle began to stall. The contact depressed the accelerator pedal and the vehicle started sputtering. The contact pulled into a gas station and refueled the vehicle. The contact was able to continue driving; however, the failure reoccurred while driving. The electronic throttle control indicator warning light was illuminated. The contact veered to the side of the road. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470366June 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469922June 18, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Friday 06/17/22 Parked care to go to excise class for 1 hour, when returned the car was running/had been started , I thought maybe the key control hit another set of keys in my pocket however, when I arrived home, and cut car off, and went in house the car started again and this happen several times that day.06/18/22 went to Walmart and parked car, when returned to car and unlocked the car door ,the car automatically locked it self, I unlocked it and it locked itself again.then when got home locked the car and went inside the house, the car then started up and was running again. also, the Radio AM/FM stations not working , only the Sirius radio stations are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469774June 17, 2022
POWER TRAIN
Engine hesitates on acceleration, throttle assembly warning light comes on, traction stability warning light comes on.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11469442June 15, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving, car completely shuts off. All lights and signals will blink for a quick second, then shuts off. Keyhole will not turn to turn car on, no clicking sound that car is attempting to turn on, unable to turn on emergency lights, can't move to neutral or turn steering wheel, everything locks. Happened twice in the middle of the street. After a few mins (20 mins or more) car turns on again for a few mins before turning off again. Full gas, battery and transmission checked and still working. Vehicle was up to date with oil changes and recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469343June 15, 2022
UNKNOWN OR OTHER
Back up camera screen totally black when trying to back up at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469340June 15, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Shuts off at random and you have to go back into the system setting to turn back on. Has happened twice in the two weeks I have had the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469161June 14, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Compass. The contact stated while the vehicle was on auto start and driving 65 MPH, the vehicle started jerking and stalled without warning. The contact stated that several unknown warning lights illuminated after the vehicle stopped. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic however, no failure was determined. The contact scheduled an appointment with the dealer for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468806June 11, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After 4 years of driving my 2011 Jeep Compass and hitting 95,000 miles on it, I noticed that there were problems with filling up my tank and my car stalling. If I don't stop the gas pump myself, a few seconds after pulling out of the gas station my car would stall and idle until my engine would just shut off and my wheel and break would lock. This happened while entering a highway, going into a busy intersection, and trying to get out of large mall space. In all of these settings, I was inches away from a car crash. I have brought this up to multiple mechanics who have never heard of this problem and weren't sure what to do. After doing my own research I realized that this is a common Chrysler/Jeep issue with models made between 2005-2015 models. There are no warning lamps, messages, or any signals that my car is going to stall and idle. I could not imagine a larger safety risk to myself, my passengers, and all of the drivers around me. Last week after filling up my tank and intentionally not filling it up all the way, I thought I was safe to drive home but I was wrong. As I was crossing the intersection five-way traffic, my car began to stall as a semi-truck was heading right into me. Thankfully, I shut my engine off and quickly turned it back on to move out of the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467752June 6, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My Jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off WHILE driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my VIN but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467891June 6, 2022
ENGINE
On 2 separate occasions our 2019 Jeep Compass Sport has stalled while driving. Once at a red light & once while exiting the interstate. Both times the car had to be pushed out of traffic and would not restart for approximately 20 minutes. The most recent while exiting the interstate the cars parking brake engaged and would not turn off. Both times the car was taken to the dealership and we were sent home saying there were no codes and they could not duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass