Jeep Compass Complaints

4,014 consumer complaints on file.

#11311759February 26, 2020
UNKNOWN OR OTHER
THE FIRST TIME THIS HAPPENED I WAS ON A CITY STREET IN SEATTLE MAKING A RIGHT HAND TURN AND MY JEEP STALLED OUT. I WAS UNABLE TO MOVE IT, NO LIGHTS CAME ON WITH ANY WARNING BEFORE IT HAPPENED. ON THE SECOND TRY THE JEEP STARTED AND I WAS ABLE TO DRIVE THE 2 HOURS HOME SAFELY. THE SECOND TIME I WAS ON A SIDE ROAD HAD JUST LEFT HOME HEADING TO WORK. AGAIN, NO WARNINGS IT JUST STALLED OUT.I STARTED IT AND CONTINUED ON. TONIGHT THE LOW OIL PRESSURE LIGHT FLASHED QUICK AS I WAS GOING UP A HILL. I DECIDED TO GOOGLE WHAT WAS HAPPENING AND FOUND TONS OF POSTS WITH THE SAME ISSUE BEING CAUSED BY NO OIL. I CHECKED THE OIL AND IT WAS BONE DRY. I PURCHASED THE VEHICLE BRAND NEW 6 MONTHS AGO AND HAVE 3100 MILES ON IT. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311420February 25, 2020
ENGINE
I GOT MY OIL CHANGED 2/24/2020. I HAVE HAD THE JEEP LESS THEN THREE MONTHS. THERE WAS ABSOLUTELY NO OIL ON THE DIPSTICK. THIS CAR BURNED THROUGH 5 QUARTS OF OILS IN 6,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311432February 25, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 10 MPH, THE CHECK ENGINE AND THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE (ECM) AND POWER TRAIN CONTROL MODULE (PCM) WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310816February 23, 2020
ENGINE
A COUPLE MONTHS AGO THE VEHICLE WOULD JUST STOP WHILE DRIVING NO MATTER WHERE I WAS. WHICH IS VERY DANGEROUS, THEN I WOULD STOP AND IT WOULD START BACK UP. I TOOK IT IN AND THEY FIXED THAT ISSUE. THIS MORNING I WENT OUTSIDE TO START THE CAR AND THE VEHICLE WON'T START AT ALL. IT SOUNDS LIKE IT WANTS TO START, BUT WON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310689February 22, 2020
AIR BAGS
AIR BAG LIGHT STAYS ON WHILE DRIVING. AFTER SHUTTING THE CAR OFF AND RESTARTING, THE AIRBAG LIGHT STILL IS ON. I'M AFRAID THAT MY AIRBAGS WILL NOT WORK IF I AM EVER IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310618February 21, 2020
ENGINE
ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310670February 21, 2020
ENGINE
WHILE RIDING THIS EVENING MY ENGINE SUDDENLY STALLED WHILE DRIVING ON A 3 LANE ROAD. THIS IS THE 3RD TIME THIS HAS HAPPENED. AFTER STOPPING THE CAR STARTED AFTER ABOUT 10 MINUTES. I TOOK IT TO A AUTO SHOP BECAUSE THE CHECK ENGINE LIGHT CAME ON THIS TIME. THE CODE SAID IT WAS THE CAMSHAFT SENSOR. WHEN I MADE IT HOME I ENTERED MY VIN ON VEHICLE HISTORY.COM AND IT STARTED RECALL CAMPAIGN 16V907000 FOR MY CAR HOWEVER ON THE NHTSA WEBSITE IT SAYS THERE IS NOT. IM GOING TO CONTACT A JEEP DEALER IN THE MORNING TO SEE IF IT CAN BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310043February 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED AND VIBRATED ABNORMALLY PRIOR TO THE STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE LIGHTS AND HORN OPERATED AS INTENDED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE BATTERY WAS REPLACED HOWEVER; THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310257February 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE START/STOP FEATURE CAUSES MY CAR TO STALL. THE EMERGENCY BRAKE WOULD AUTOMATICALLY GET ENABLED AND I BASICALLY CAN'T GET MY CAR TO MOVE UNTIL I PUT MY CAR IN PARK, DISABLE TO THE EMERGENCY BRAKE AND TURN MY CAR ON AND OFF. THIS FEATURE IS SUCH AN INCONVENIENCE DUE TO THE CHANCE OF STALLING AT EVERY STOP LIGHT/INTERSECTION. THIS INCREASES THE CHANCES OF GETTING REAR ENDED. IN ADDITION, TODAY MY FRONT COLLISION WARNING + BRAKES GOT ACTIVATED WHILE I WAS IN MOTION WITHOUT ANYTHING IN FRONT OF ME. AGAIN, ANOTHER POSSIBILITY OF GETTING REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309609February 17, 2020
ELECTRICAL SYSTEM
UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309610February 17, 2020
ELECTRICAL SYSTEM
UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309612February 17, 2020
ELECTRICAL SYSTEM
UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES. AFTER 4TH FREEZING, DEALER FINALLY REPLACED ENTIRE UCONNECT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309613February 17, 2020
ELECTRICAL SYSTEM, ENGINE
START/STOP SYSTEM STOPPED WORKING AND THEN BURNED OUT REGULAR BATTERY, PREVENTING CAR FROM STARTING. SYSTEM CONTINUES TO OPERATE INTERMITTENTLY, STOPPING THE CAR WHEN ITS NOT FULLY WARMED UP AND OTHER TIMES NOT STOPPING THE CAR WHEN THE CAR IS FULLY WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309615February 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HAS BEEN REPEATEDLY STALLING WHEN GOING INTO A TURN OR COMING TO A STOP. LOW OIL PRESSURE LIGHT WILL FLASH AT TIMES WHILE DRIVING. STALLS AND LOW OIL PRESSURE WARNING FLASH SOMETIMES OCCUR AT THE SAME TIME, SOMETIMES DO NOT. CAR RECENTLY STALLED WHILE GOING 35MPH ON A HIGHWAY. REQUIRES STOPPING CAR, PUTTING INTO PARK, AND THEN RESTARTING, WHICH TAKES 10-15 SECONDS FOR STARTER TO GET ENGINE TO TURN OVER. WHEN AT IDLE IN PARK, THROTTLE DOES NOT RESPOND TO GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309498February 16, 2020
ENGINE
WHILE DRIVING THE CAR ON THE MORNING OF FEBRUARY 16, 2020, MY VEHICLE ENGINE TURNED OFF WITHOUT WARNING WHILE TAKING A LEFT TURN AT APPROXIMATELY 10MPH. ONCE THE TURN WAS COMPLETE AND I PRESSED THE PEDAL TO ACCELERATE, THERE WAS NO RESPONSE. ALL ELECTRONICS WERE STILL ON, BUT THE SPEEDOMETER SHOWED 0MPH AND THE ENGINE WAS NOT RUNNING. I ROLLED TO A STOP ON THE SHOULDER AND PRESSED THE IGNITION TO TURN OF THE ELECTRICAL SYSTEMS. WHEN PRESSING THE IGNITION TO RESTART THE VEHICLE, IT STRUGGLED TO START BUT WAS SUCCESSFUL. I CONTINUED MY COMMUTE TO WORK. IT IS EASY TO UNDERSTAND THE RISK ASSOCIATED WITH A TOTAL LOSS OF ENGINE POWER WHILE DRIVING ON PUBLIC STREETS. ESPECIALLY SINCE THE POWER STEERING WAS NOT FUNCTIONING EITHER. I STILL HAVE NO INDICATION OF WHAT CAUSED THE FAILURE AND WILL CONSULT MY LOCAL JEEP DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309340February 15, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN PUTTING THE CAR IN REVERSE IT WOULD GO STRAIGHT UNTILL IT KICKED BACK IN GEAR. ON HIGHWAY GEAR SWITCHED ON ITS OWN SLOWED DOWN AND KICKED BACK IN. I COULD OF GOT IN S MAJOR ACCIDENT. I JUST BROUGHT THE CAR ON 01/17/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309343February 15, 2020
SERVICE BRAKES
BRAKES HAVE A TERRIBLE GRINDING NOISE WHEN I STOP, I WAS TOLD IT WAS ABS SYSTEM, I HAVE NEVER HAD A CAR OR LOANER THAT MADE SUCH A SCAREY NOISE. IT HAS BEEN WORKED 5 TIMES IN THE LAST 6 MONTHS BRAKE CHANGES, ROTARS, SANDING DOWN ETC. STILL DIES IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308937February 13, 2020
SERVICE BRAKES
STARTING ABOUT 4-5 MONTHS AGO, WHEN COMING TO A STOP OR TAKING OFF FROM A STOP (COULD BE A LIGHT OR STOP SIGN) THE PARKING BRAKE WOULD ACTIVATE ON ITS OWN, MAKING THE CAR STALL. SOMETIMES I CAN MAKE IT TO THE SIDE OF THE ROAD OTHER TIMES IT STOPS IN THE MIDDLE OF THE ROAD. THIS WOULD OCCUR ABOUT ONCE A MONTH RANGING FROM 5MPH TO 15MPH. STARTED AT ABOUT 34K MILES. TAKES ABOUT 5-10 MINUTES TO GET PARKING BRAKE TO GO OFF AND GET THE CAR RUNNING AGAIN. NOW JUST OVER 50K MILES IT HAS OCCURRED 3 TIMES IN THE PAST WEEK. FIRST TIME WAS TURNING LEFT AT A MAJOR INTERSECTION, PARKING BRAKE ACTIVATED MID TURN AND THE CAR STALLED, LUCKILY WAS ABLE TO ROLL TO THE OTHER SIDE AND MADE IT TO THE SHOULDER. THEN IT HAPPENED THE NEXT DAY COMING UP TO A MAJOR INTERSECTION AS I WAS SLOWING DOWN TO COME TO A STOP. PARKING BRAKE ACTIVATED, CAR STALLED, GOT A TRANSMISSION WARNING THEN A CHECK ENGINE LIGHT. I WAS STALLED AT THE LIGHT FOR APPROX. 5 MINUTES BEFORE GETTING THE PARKING BRAKE TO TURN OFF AND THE CAR TO START. IMMEDIATELY CALLED THE DEALER (CRESTVIEW FL DOGE JEEP RAM) AND WAS ADVISED TO BRING IT IN. DROPPED THE CAR OFF THAT EVENING. WAS ADVISED THE NEXT DAY MY OIL LEVEL WAS LOW AND THIS CAUSED EVERYTHING TO HAPPEN, BUT THEY COULDN'T DUPLICATE THE PARKING BRAKE ACTIVATING ON ITS OWN. ADVISED TO BRING BACK IF IT HAPPENS AGAIN. OCCURRED AGAIN DRIVING DOWN A SIDE ROAD AT ABOUT 20MPH 3 DAYS AFTER BEING AT THE DEALERSHIP. CAR IS SET TO GO BACK TO THE DEALERSHIP TOMORROW. HAVE ALSO FILED A COMPLAINT WITH JEEP, CURRENTLY WAITING FOR A RESPONSE. I'M SCARED FOR MY FAMILY/MYSELF/OTHERS ARE GOING TO BE SERIOUSLY INJURED WHEN THIS OCCURS AT A HIGHER RATE OF SPEED. THIS IS MY DAILY DRIVING VEHICLE AND I DRIVE ABOUT 30 MILES ONE WAY TO WORK ON MAJOR HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308714February 12, 2020
STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THE VEHICLE FAILED THE STATE INSPECTION DUE TO SEVERE RUST TO THE SUBFRAME OF THE VEHICLE. A DEALER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308436February 11, 2020
UNKNOWN OR OTHER
I HAVE A 2018 JEEP COMPASS WHEN I DID MY OIL CHANGE ON 1/4/2020 I TOLD THEM MY CAR HAD STOPPED ON ME WHILE I WAS GOING 25MPH ON THE ROAD AND SUDDENLY STOPPED. PER PERSON THAT SERVICE MY CAR IT WAS DUE TO AN OIL CHANGE, I ASKED IF THEY CAN STILL CHECK THE CAR OUT. AFTER A WEEK OF DOING AN OIL CHANGE THE CAR HAD THE SAME PROBLEM WHEN I TAKE IT TO THE DEALER THEY BLAME IT ON THE CAR NEEDING AN OIL CHANGE, KEEP IN MIND THAT MY NEXT OIL CHANGE IS DUE UNTIL 10,000 I CURRENTLY HAVE 8,238 MILES ON THE CAR. CHAMPION DEALER IN THE CITY OF DOWNEY CA AND CHRYSLER SEEM LIKE THEY DO NOT WANT TO HELP ME FIND OUT WHAT'S WRONG ON MY CAR. I WILL PROVIDE SCREENSHOTS OF AN EMAIL I HAVE WITH CHRYSLER. PLEASE ADVICE ME ON THIS PROBLEM AND WHAT DO YOU RECOMMEND FOR ME TO DO. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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