Jeep Commander Complaints

3,362 consumer complaints on file.

#10760364August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AND MAKING A TURN AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760419August 31, 2015
ELECTRICAL SYSTEM
HAVE RECEIVED TWO RECALL NOTICES FROM CHRYSLER RE: CONTACTING DEALER FOR REPAIR ONE IN SEPTEMBER 2105 CALLED DEALER NO PARTS, REC ANOTHER NOTICE AUG 2105, AGAIN STATING TO CALL DEALER, CALLED DEALER AGAIN NO PARTS, NO EXPECTATION OF WHEN PARTS WILL BE IN, AND NO HE WILL NOT CALL ME IF THEY GET THE PART IN AND NO, DO NOT CALL HIM ONCE A WEEK TO SEE IF PART IS IN WHAT IS GOING ON ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760201August 30, 2015
AIR BAGS
THE VEHICLE HAS BEEN SHOWING THE AIRBAG LIGHT SINCE I PURCHASED IT. FIRST THEY REPLACED THE SEAT BELT TENSIONER TRYING TO GUESS PROBLEM BUT IT DID NOT FIX IT BUT IT WENT AWAY FOR A WHILE. NOW THEY BELIEVE THEY FOUND TRUE PROBLEM AND IT'S THE CLOCK SPRING. I BELIEVE THE ITEM WAS DEFECTIVE SINCE NEW PURCHASE AND NOW IT COMPLETELY GO BAD. I HAVE NO AIRBAGS AND I'M DRIVING AROUND BAD BECAUSE JEEP INSTALLED A DEFECTIVE CLOCK SPRING ON MY 08 JEEP. THEY HAVE A RECALL ON 07 JEEPS BUT MY 08 IS NOT PART OF IT. HOPEFULLY YOU CAN ADD OUR 08 JEEPS COMMANDER TO THAT LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760220August 30, 2015
ENGINE
WHILE DRIVING ON HWY 97 SOUTH, PASSING THROUGH REDMOND OREGON, THE ENGINE ON OUR JEEP COMMANDER SHUT OFF. MY HUSBAND AND I HAD NO IDEA WHAT TO MAKE OF THE ENGINE SHUTTING OFF. WE HAD NOT RECEIVED A RECALL NOTICE YET. WHEN WE DID RECEIVE RECALL P41/NHTSA 14V-438 I WAITED UNTIL I WOULD RECEIVE THE NEXT NOTIFICATION. I HAVE NEVER RECEIVED A NOTICE OR A PHONE CALL SINCE THE INITIAL NOTIFICATION. I HAVE WRITTEN TO THE NHTSA, WRITTEN TO CHRYSLER GROUP LLC AND CALLED THE CHRYSTER GROUP RECALL ASSISTANCE CENTER WITH AN ASSIGNED CUSTOMER CARE NUMBER 25941647. I HAVE WRITTEN TO MY CONGRESSMAN. I HAVE MANY TIMES CALLED MY LOCAL DEALER WHO HAS GIVE ME THE SAME RESPONSE, "THE PARTS ARE NOT AVAILABLE." IN GOOD FAITH I PURCHASED THIS CHRYSLER PRODUCT. MY COMPLAINT IS THAT CHRYSLER SENT ME A NOTICE INDICATING THAT MY VEHICLE WOULD BE REPAIRED AND SAFE TO DRIVE. CHRYSLER IS REMISS. MY JEEP COMMANDER HAS YET TO BE REPAIRED AND CONTINUES TO BE UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759891August 28, 2015
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHEN THE GEAR SHIFT WAS SWITCHED INTO THE DRIVE POSITION, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759721August 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) ON SEPTEMBER 3, 2015; HOWEVER, THE MANUFACTURER HAD NOT DETERMINED A RECALL REMEDY. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759808August 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL DIRECTLY RELATED TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759375August 26, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759429August 26, 2015
ELECTRICAL SYSTEM
PURCHASED CAR ON JULY 29, 2015 ON AUGUST 1 CAR TURNED OFF AND CHECK ENGINE LIGHT CAME ON TOOK IT TO DEALER. THEY SAID THEY FIXED THE PROBLEM. THE NEXT DAY ON AUGUST 2,2015 SAME ISSUE HAPPEN TOOK CAR BACK TO DEALER THEY SAID THEY WOULD FIX IT. LEFT CAR AND PICKED IT UP ON AUGUST 7,2015. THE NEXT DAY ON AUGUST 8,2015 CHECK ENGINE LIGHT WENT OFF AGAIN TOOK IT BACK TO THE DEALER.PICKED CAR UP ON AUGUST 12,2015. ON AUGUST 25,2015 CAR TURNED OFF AND CHECK ENGINE LIGHT CAME ON. WENT BACK TO THE DEALER THIS TIME THEY SAID IT WAS THE RPM,THAT THEY CLEANED IT OUT. BUT I WAS ADVISED THAT THIS TIME IF THE CAR HAD ANY MORE NEW PROBLEMS THEY WILL NOT REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759531August 26, 2015
ELECTRICAL SYSTEM
NO CRANK, NO START; WINDOWS, ACCESSORIES NOT WORKING AS WELL (I.E., WINDOW OPERATION) W/KEY IN START/ACCESSORY NO REMEDY FOR RECALL OF IGNITION SWITCH. CANNOT DRIVE. NEED QUICK SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759605August 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759223August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759277August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759288August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE AND KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758749August 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758986August 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE PART WAS REPLACED ON SEPTEMBER 25, 2015. UPDATED 01/28/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758698August 23, 2015
ELECTRICAL SYSTEM
MY JEEP SEEMS TO MATCH UP TO A VERY COMMON PROBLEM RELATED TO A TOTAL INTERGRATED POWER MODULE. THE PROBLEM IS SO INTERMITTENT THAT BASICALLY EVERYTHING MECHANICAL AND ELECTRICAL HAS BEEN REPLACED. THE TIPM IS MY NEXT REPLACEMENT. I HAVE FREAKY ISSUES WITH MY VERY CLEAN JEEP COMMANDER 2008 LIMITED 5.7L HEMI. ITS ABSOLUTELY CRAZY WHAT HAS BEEN REPLACED. I WOULD NEVER RECOMMEND A JEEP PRODUCT AS THIS ISSUE SEEMS TO BE KNOWN BUT DUE TO COST JEEP BASICALLY DENIES THE ISSUE. MY VEHICLE WOULD BE THE POSTER VEHICLE FOR A CLASS ACTION LAWSUIT AND JEEP NEEDS TO FIX THIS AS THIS IS NOT RIGHT. WAY TOO MUCH MONEY IS BEING PAID OUT FOR REPAIRS THAT DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758590August 22, 2015
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
THIS MORNING THE CAR WOULD NOT START AT ALL. BATTERY IS 100%. ALL LIGHTS COME ON, EVERYTHING ELSE WORKS FINE BUT ENGINE WILL NOT START. VEHICLE IS IN EXCELLENT CONDITION VERY LOW MILEAGE. IF THIS WOULD HAVE HAPPENED OUT IN THE BUSH WE WOULD BE IN SERIOUS TROUBLE. CHATTER ON MOST OF THE JEEP FORUMS CONFIRMS MULTIPLE NO START ISSUES ACROSS THE JEEP PRODUCT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750271August 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750302August 21, 2015
ELECTRICAL SYSTEM
I HAD MY VEHICLE TOWED TO SOUTHFIELD CHRYSLER ON 3/1/2015., THE NEXT DAY I SPOKE WITH A SERVICE REPRESENTATIVE ASKED NATURE OF PROBLEM THE VEHICLE NEVER GOT LOOKED AT UNTIL 3-4 DAYS LATER AND WAS TOLD THAT THE WIN MODULE " WAS NOT RESPONDING" THAT VEHICLE WOULD START THEN SHUT OFF INTERMITTENTLY. HE STATED THAT THE PROBLEM WAS "NOT" PART OF THE RECALL, AND THE MODULE ITSELF WAS BAD AND THAT THE "SWITCH ITSELF IS THE PART BEING RECALLED." WHEN I QUESTIONED HIM ON THIS AFTER I FOUND ONLINE THAT A WOMAN IN CHICAGO HAD EXPERIENCED THE SAME ISSUE. I WAS INSTRUCTED I COULD CONTACT CHRYSLER ASSISTANCE LINE TO SEE IF THE ITEM WAS COVERED UNDER THE RECALL AND HE WOULD ALSO CHECK WITH THE SERVICE MANAGER BUT THAT NEVER HAPPENED WHEN I SPOKE WITH THE SERVICE MANAGER HE HAD NO KNOWLEDGE OF WHO I WAS...AFTER 9 DAYS OF THE VEHICLE BEING IN THERE POSSESSION IT WAS REPAIRED AND WAS CHARGED A TOTAL OF $608.99 NOT INCLUDING THE COST OF RENTAL FOR THE 9 DAYS. DEALER DID NOT OFFER ANY TYPE OF REIMBURSEMENT OR RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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