Jeep Commander Complaints

3,362 consumer complaints on file.

#10762549September 9, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE THIRD ROW REAR SEAT IN THE VEHICLE HAD BECAME INOPERABLE AND UNABLE TO CLOSE CAUSING THE DRIVER TO BE UNABLE TO VIEW OUT OF THE REAR WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE MECHANISM THAT CONTROLS THE SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762064September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT EXPERIENCED THE VEHICLE STALLING WITHOUT WARNING. THE KEY WAS EXTREMELY DIFFICULT TO TURN OVER TO START THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762249September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762252September 8, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE CAR WOULD JUST SHUT OFF AT RANDOM LOSING BRAKES, STEERING AND ENGINE POWER AS WELL AS OTHER COMFORT FEATURES. IT HAS HAPPENED ON AT LEAST 6 OCCASIONS, USUALLY YOU COULD JUST SHIFT TO NEUTRAL WHILE DRIVING AND RESTART THE CAR FIXING THE ISSUES. TODAY HOWEVER IT HAPPENED WILL SWITCHING LANES TO THE CENTER TURN LANE. UPON APPLYING THE BRAKES TO WAIT TO TURN LEFT THE PEDAL WENT TO THE FLOOR, THEN ON THE SECOND DEPRESS IT WAS SUPER STIFF AND VERY LITTLE BRAKING FORCE APPLIED. THIS CAUSED THE JEEP TO REAR END THE 2 OTHER CARS WAITING TO TURN LEFT. THE AIRBAGS DIDN'T DEPLOY EITHER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10761901September 7, 2015
EXTERIOR LIGHTING
DASH LIGHTS AND GAUGES BEGAN FLICKERING AND ON / OFF. EVENTUALLY OVER A PERIOD OF MONTHS, ALL VEHICLE LIGHTS BEGAN OCCASIONAL GOING ON AND OFF COMPLETELY. THIS INCLUDED HEAD LIGHTS, TAIL LIGHTS, DASH LIGHTS. BEGAN DOING THIS MORE AND MORE OFTEN. DO A LOT OF MECHANICAL WORK MYSELF. SAW THAT THIS WAS A FAIRLY COMMON PROBLEM WITH JEEPS AS REPORTED ON THE INTERNET. CAUSE WAS A FAULTY LIGHT CONTROL SWITCH ON THE STEERING COLUMN. BOUGHT A NEW CONTROL ARM/SWITCH FOR ABOUT $130. AND INSTALLED IT MYSELF. PROBLEM APPEARS TO BE REPAIRED NOW. SHOULD BE A SAFETY RECALL FOR THESE SWITCHES IN LOSING ALL INSIDE AND OUTSIDE LIGHTS WHILE DRIVING AT NIGHT. HAVE CHECKED AROUND AND DO NOT SEE ANY RECALL AS OF YET FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761869September 6, 2015
AIR BAGS, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
NHTSA RECALL NUMBER: 14V-438 RECALL DATE: SEPTEMBER 3, 2014 MANUFACTURER RECALL NUMBER: P41 "SUMMARY: SOME JEEP COMMANDER AND JEEP GRAND CHEROKEE VEHICLES MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. SAFETY RISK: THIS MAY RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING ASSIST INCREASING THE RISK OF A CRASH AND DISABLING ONE OR MORE OF THE VEHICLES SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. REMEDY: CHRYSLER INTENDS TO REPAIR VEHICLES FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO PROVIDE THE PART AS QUICKLY AS POSSIBLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" I HAVE HAD SEVERAL INCIDENTS WHERE ALL ELECTRICAL OTHER THAN THE POWER TRAIN FAILS, INCLUDING AIR-CONDITIONING. IF I JIGGLE MY IGNITION SWITCH EVERYTHING COMES BACK ON. IF THIS RECALL HAS SUCH A HIGH RISK LEVEL OF CRASH, INJURY, AND EVEN DEATH, WHY HASN'T JEEP COME UP WITH A REMEDY. I WORKED IN THE UNITED STATES ARMY COMBAT READINESS/SAFETY CENTER WHICH DEALS WITH ACCIDENT INVESTIGATION AND TRULY UNDERSTAND THE RISK OF INJURY OR EVEN DEATH THAT COMES WITH THIS POTENTIAL MATERIEL FAILURE. IF I WERE THE CEO FOR JEEP OR WORKED IN THEIR SAFETY DIVISION, I WOULD NOT PUT THIS OFF ANY LONGER. IT HAS BEEN OVER A YEAR SINCE THE DISCOVERY OF THIS POTENTIAL MATERIEL FAILURE AND JEEP HAS DONE NOTHING. I RECOMMEND THAT JEEP IS PROACTIVE TO THIS FAILURE RATHER THAN REACTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761802September 5, 2015
UNKNOWN OR OTHER
THERE IS A RECALL FOR MY JEEP, YET THERE IS NO FIX. I DRIVE MANY MILES EACH DAY, AND I WAS NEVER NOTIFIED THAT THERE WAS A RECALL. WHAT IF MY CAR SHUTS OFF WHILE DRIING ON THE HIGHWAY? WHAT IF I GET IN A WRECK? HOW CAN JEEP ISSUE A RECALL AND TAKE OVER A YEAR, THEN STILL NOT HAVE A FIX? WHAT IF MY JEEP WRECKS AND I OR SOMEONE LOSES THEIR LIFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761632September 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. WHILE DRIVING AT ANY SPEED, THE CONTACT ACTIVATED THE BRAKE TO SHIFT GEARS AND THEN ACTIVATED THE ACCELERATOR PEDAL, BUT IT DID NOT ACCELERATE. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD, TURN THE IGNITION OFF, AND THEN RESTARTED THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761687September 4, 2015
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 30 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE DEALER DIAGNOSED THAT THE STARTER WAS BURNED OUT. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761213September 3, 2015
POWER TRAIN
THIS LOUD CLUNKING NOISE AND VIBRATION ON DOWNSHIFTING HAS BEEN GOING ON FOR A LONG TIME. HAPPENS WHEN THE VEHICLE IS SLOWING DOWN AND THE TRANSMISSION IS DOWNSHIFTING. A PRONOUNCED CLUNK TWO TIMES AS I SLOW DOWN. I HAVE TAKEN THE JEEP TO THE DEALER AND VARIOUS REPAIR FACILITIES AND IT CAN'T BE FIXED. THE JEEP PEOPLE CLAIM THEY CAN'T REPLICATE THE ISSUE. I FEEL THEY ARE STONEWALLING ME. I HAVE SPENT A LOT OF MONEY ON THIS AND IT'S UNNERVING ESPECIALLY WHEN I HAVE OTHER PEOPLE IN THE JEEP. "WHY DON'T YOU GET IT FIXED THEY ASK"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761222September 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761403September 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,546. MA 10/22/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760958September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE STALLED REPEATEDLY WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760992September 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN). THE FAILURE RECURRED AND THE SERVICE 4 WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ALSO SERVICED UNDER A MANUFACTURER RECALL FOR THE FINAL DRIVE CONTROL MODULE SOFTWARE UPDATE, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761038September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760619September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD SUDDENLY MOVE TO THE ACCESSORY POSITION AND THE HEADLIGHTS AND INSTRUMENT GAUGES WOULD STOP OPERATING. WHILE THE VEHICLE WAS IN REVERSE, THE IGNITION KEY MOVED TO THE ACCESSORY POSITION AND THE BACKUP CAMERA SHUT OFF CAUSING THE DRIVER TO BACK INTO A TREE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10760640September 1, 2015
ELECTRICAL SYSTEM, POWER TRAIN
AFTER STARTING VEHICLE AND SHIFTED INTO DRIVE, LOUD CLUNKING NOISE AND GRINDING BEGAN AS THE VEHICLE BEGAN TO MOVE FORWARD. SEVERAL DASHBOARD INDICATOR INCLUDING ABS AND STABILITY CONTROL LIT WITH "SERVICE 4X4 SYSTEM" MESSAGE. TOOK VEHICLE TO CHRYSLER/JEEP DEALERSHIP FOR SERVICE AND TO HAVE RECALLS CORRECTED, INCLUDING MANUFACTURER RECALL N23 (NHTSA RECALL NUMBER: 13V-175) REGARDING 'UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT INTO THE NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER.' FIRST AVAILABLE DATE FOR SERVICE WAS 7-15-15. DEALERSHIP SERVICE DEPARTMENT INFORMED ME THAT THE TRANSFER CASE CONTROL MODULE (CHRYSLER PART NO. 56044129AP) WAS CORRUPT/NEEDED TO BE REPLACED AND THAT VEHICLE WAS UNSAFE TO DRIVE. N23 RECALL STILL SHOWS UNDER MY VIN AS INCOMPLETE. PART WAS ORDERED BY PARTS DEPARTMENT AT DEALERSHIP AT TIME OF INITIAL SERVICE. I WAITED APPROX. 4 WEEKS FOR THE CHRYSLER DEALERSHIP TO OBTAIN THE PART. AFTER MULTIPLE PHONE CALLS, I WAS INFORMED THAT THEY RECEIVED A SHIPMENT OF THE PARTS, BUT THAT THERE WERE CUSTOMERS AHEAD OF ME WAITING ON SAME PART. I FILED A FORMAL COMPLAINT WITH CHRYSLER AND WAS GIVEN A CASE NUMBER AND MANAGER. I INQUIRED WITH THE CASE MANAGER AS TO WHY THE PART IS BACKORDERED AND IF THE PART HAS MALFUNCTIONED ON MULTIPLE VEHICLES, THEN WILL THIS BE A SAFETY RECALL ISSUE RELATED TO THE N-23/13V-175 RECALL. AFTER SEVERAL PHONE CONVERSATIONS, CASE MANAGER WAS UNABLE TO PROVIDE ANY USEFUL INFORMATION ABOUT THE BACKORDER, STATING THAT BACKORDER IS DUE TO "THE PART IS NOT READILY AVAILABLE." THE CASE MANAGER ADVISED THAT A RUSH WAS PLACED ON THE PART AND WOULD BE DELIVERED ON 8-27-15. THE PART WAS NOT DELIVERED ON 8-27-15 AFTER CONTACTING THE DEALERSHIP. 3 CALLS TO AND MESSAGES LEFT FOR THE CASE MANGER WITHOUT REPLY. THE DEALERSHIP FINALLY HAS THE PART AS OF 8-31-15 AND SCHEDULED FOR SERVICE. MORE THAN 6 WEEKS AFTER THE INITIAL SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760856September 1, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
I WAS DRIVING; THE DASHBOARD LIT UP AND THE AIR BAG SIGN SAID AIR BAGS DISENGAGED. THEN THE CAR SHUT OFF. I RESTARTED IT AFTER SEVERAL ATTEMPTS. I WANT TO KNOW WHEN ARE YOU GOING TO GET THIS PROBLEM FIXED. I WAS FORTUNATE IN THAT I WAS DRIVING SLOWLY IN TOWN. BUT IT HAS SHUT OFF A NUMBER OF TIMES. I KEEP ONLY THE KEY IN THE IGNITION AND IT HAS STILL DONE THAT. TO ME I THINK IF I AM DRIVING ON THE INTERSTATE OR SOME OTHER HIGH VOLUME AND HIGH SPEED AREA AND THIS OCCURS AGAIN CAUSING AN ACCIDENT YOU WILL BE THE ONES TO BLAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760304August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759490August 31, 2015
ELECTRICAL SYSTEM
2006 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL NOTICE 14V-438. *SMD THE CONSUMER STATED ON THREE SEPARATE OCCASIONS, HE LOST ENGINE POWER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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