Infiniti QX80 Service Bulletins

323 manufacturer communications on file.

• March 5, 2015•Document ID: 10057492

  Service Bulletin/Repair Instructions
  AIR BAGS:FRONTAL

  Mfr Comm. #:

  ITB15-009

  Date Added:

  June 3, 2015

  Manufacturer:

  INFINITI

  Summary

  INFORMATION PROVIDED FOR REPAIR PROCEDURE FOR B00A0 DTC’S AND DIAGNOSIS. *CN

  Associated Products (1)

  2015 Infiniti QX80
  Associated Documents

  • DownloadMC-10057492-0001.pdf↗
• January 16, 2015•Document ID: 10192514

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION; AIR BAGS

  Mfr Comm. #:

  ITB00031D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192514-0001.pdf↗
• January 15, 2015•Document ID: 10192511

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB13002A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.

  Associated Products (35)

  2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56+ 15 more
  Associated Documents

  • DownloadMC-10192511-0001.pdf↗
• January 5, 2015•Document ID: 10192505

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB11003E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

  Associated Products (56)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 36 more
  Associated Documents

  • DownloadMC-10192505-0001.pdf↗
• January 5, 2015•Document ID: 10192504

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB12041C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 4 more
  Associated Documents

  • DownloadMC-10192504-0001.pdf↗
• November 25, 2014•Document ID: 10192479

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14056

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

  Associated Products (38)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 18 more
  Associated Documents

  • DownloadMC-10192479-0001.pdf↗
• November 20, 2014•Document ID: 10192476

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR; EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  ITB14054

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change from ON to OFF after 3 attempts to close the auto back door, B2420 will be set and the auto feature will be disabled. Please see this bulletin for further details.

  Associated Products (5)

  2015 Infiniti QX802014 Infiniti QX802013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192476-0001.pdf↗
• November 20, 2014•Document ID: 10192475

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14055

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192475-0001.pdf↗
• August 21, 2014•Document ID: 10192427

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; ENGINE

  Mfr Comm. #:

  ITB10058A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.

  Associated Products (11)

  2014 Infiniti QX802013 Infiniti QX562012 Infiniti QX562011 Infiniti QX562010 Infiniti QX562009 Infiniti QX562008 Infiniti QX562007 Infiniti QX562006 Infiniti QX562005 Infiniti QX562004 Infiniti QX56
  Associated Documents

  • DownloadMC-10192427-0001.pdf↗
• August 20, 2014•Document ID: 10192425

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB14041

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: Oil is leaking from bank 1 and/or bank 2 at any point between the VVEL ladder assembly and the related cylinder head at sealing surface shown in Figure 1. NOTE: Figure 1 does not show the entire sealing surface that can be affected and is only an example of where a leak may be found. ACTION: Remove the affected VVEL ladder assembly and reseal it. IMPORTANT: See Cautions on page 2 before starting to reseal VVEL ladder assemblies. Please see this bulletin for further details.

  Associated Products (1)

  2014 Infiniti QX80
  Associated Documents

  • DownloadMC-10192425-0001.pdf↗
• July 18, 2014•Document ID: 10192407

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  ITB14032

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: The Lock-up torque converter disengages causing an unexpected engine rpm increase (about 500 to 600 RPM) while driving at moderate speeds and light acceleration. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the TCM. See this bulletin for further detail.

  Associated Products (1)

  2014 Infiniti QX80
  Associated Documents

  • DownloadMC-10192407-0001.pdf↗
• June 24, 2014•Document ID: 10192396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10029A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

  Associated Products (40)

  2015 Infiniti Q602015 Infiniti QX502015 Infiniti QX702014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX35+ 20 more
  Associated Documents

  • DownloadMC-10192396-0001.pdf↗
• April 29, 2014•Document ID: 10192355

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; EQUIPMENT

  Mfr Comm. #:

  ITB14020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

  Associated Products (41)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 more
  Associated Documents

  • DownloadMC-10192355-0001.pdf↗
• March 14, 2014•Document ID: 10192333

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB12051C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The rear seat headphones have a "LEFT" channel and a "RIGHT" channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are set to "RIGHT", the headphones may have static or intermittently operate (cut in and out). OR If a person is sitting on the right side (passenger of the vehicle and their headphones are set to "LEFT", the headphones may have static or intermittently operate (cut in and out). NOTE: If the headphones are set to the "correct channel" for the seating position, but still have static or do not operate, check the condition of the "AAA" headphone batteries located under the left side headphone cover. Do not replace the headphones for the above issues. See this bulletin for further detail.

  Associated Products (4)

  2014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti QX56
  Associated Documents

  • DownloadMC-10192333-0001.pdf↗
• January 27, 2014•Document ID: 10192314

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; AIR BAGS

  Mfr Comm. #:

  ITB08024C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

  Associated Products (85)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti M452012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti M452011 Infiniti QX562010 Infiniti EX35+ 65 more
  Associated Documents

  • DownloadMC-10192314-0001.pdf↗
• January 13, 2014•Document ID: 10192294

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE

  Mfr Comm. #:

  ITB14002

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.

  Associated Products (41)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti FX352012 Infiniti FX372012 Infiniti FX502012 Infiniti G372012 Infiniti M452012 Infiniti QX56+ 21 more
  Associated Documents

  • DownloadMC-10192294-0001.pdf↗
• December 11, 2013•Document ID: 10192283

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13052

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM. If there is interference with I-Key signals, the following symptoms may occur: - The I-Key is not detected, causing: - The engine to not start (no response when the Stop/Start button is pressed) - "I-Key System Error" displayed in the instrument cluster - "No I-Key Detected" displayed in the instrument cluster - Intermittent operation of the buttons on the remote (Key FOB). - Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.

  Associated Products (9)

  2014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti M452013 Infiniti QX562012 Infiniti M452012 Infiniti QX562011 Infiniti M452011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192283-0001.pdf↗
• November 15, 2013•Document ID: 10053951

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  Mfr Comm. #:

  ITB-13-044

  Date Added:

  December 7, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE

  Associated Products (18)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX56
  Associated Documents

  • DownloadMC-10053951-0001.pdf↗
• September 26, 2013•Document ID: 10054302

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  ITB-13-039

  Date Added:

  January 9, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

  Associated Products (34)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 more
  Associated Documents

  • DownloadMC-10054302-0001.pdf↗
• August 27, 2013•Document ID: 10192235

  Service Bulletin/Repair Instructions
  EQUIPMENT; WHEELS

  Mfr Comm. #:

  ITB92069D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192235-0001.pdf↗