Infiniti QX56 Complaints (2004)

106 consumer complaints on file.

#11599181July 5, 2024
SERVICE BRAKES
My wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. Once the car is turn off and back on, everything is back to normal. When I got home, i took the wheels off to check everything was ok, pads were almost new, which I replaced last year. Drove around for 10 miles no problem. This is a serious safety issue which Nissan/Infiniti should take care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454505February 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2004 Infiniti QX56. The contact stated that the vehicle would fail to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. In addition, he stated that the vehicle would intermittently stall while driving at various speeds with several unknown warning lights illuminated on the instrument panel. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 10V517000 (Engine and Engine Cooling). The contact was referred to NHTSA for assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412807April 19, 2021
SERVICE BRAKES
I WAS ON THE HIGHWAY DRIVING MY FAMILY FROM TEXAS TO NORTH CAROLINA WHEN I RAN INTO RUSH HOUR TRAFFIC LONG THE WAY. I APPLIED THE BRAKE TO SLOW THE VEHICLE DOWN, THEN SUDDENLY THE STEERING WHEEL STARTED SHAKING, THERE WAS A LOUND GRIDDING NOISE AS IF THE ENGINE ABOUT TO FALLOUT AND MY BRAKE DIDNOT HOLD IMMEDIATELY WHEN APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377749December 3, 2020
UNKNOWN OR OTHER
THE EMC RELAY IS BAD. I HAVE A LETTER SAYING IT WAS A RECALL.. AS I WAS DRIVING THE CAR JUST SHUT OFF. IF YOU WAITED A LITTLE WHILE IT WOULD START UP AGAIN BUT IT SEEMED THAT WHEN IT GOT HOT IT WOULD SHUT DOWN AGAIN. IT COST ME 102.00 FOR TOW TRUCK AND THE DEALERSHIP IS CHARGING ME 160.00 AN HOUR TO CHECK WHAT IT IS. THEY SAY THERE IS NO RECALL BUT I HAVE LETTER IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242115August 6, 2019
STRUCTURE:BODY
TAKATA RECALL PAINT IS FADING IN DIFFERENT PLACES CLEAR COAT HAS FADED AWAY THIS HAS HAPPENED OVER THE PASS COUPLE OF YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240718July 30, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VEHICLE OFF FOR A MINUTE OR SO, I AM ABLE TO CONTINUE. HOWEVER, THE WARNING LIGHT COMES BACK ON MOMENTS LATER. THIS IS GETTING VERY DANGEROUS AS IT MAY TRIGGER ME TO REAR END THE VEHICLE IN FRONT OF ME. THE PROBLEM HAS BEEN HAPPENING FOR THE PAST EIGHT MONTHS. HOWEVER, IT HAS BEEN GETTING WORST. THE CRUISE CONTROL LIGHT ALSO COMES AND STAYS ON. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123515August 30, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. IN ADDITION, THE FUEL GAUGE AND OTHER GAUGES ON THE INSTRUMENT CLUSTER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF ELK GROVE, 8586 LAGUNA GROVE DR, ELK GROVE, CA) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104919June 30, 2018
SERVICE BRAKES
ON TWO SEPARATE OCCASIONS WHILE THE CAR WAS MOVING IN A DRY PARKING LOT AND APPLYING MY BRAKES, MY ABS BRAKES KICKED ON FOR NO REASON AND THE CAR WAS DIFFICULT TO CONTROL AND STOP. THE LIGHT CAME ON AS WELL AND I HEARD ALOT OF GRINDING. THIS WAS VERY SCARY AS BOTH TIMES I HAD MY CHILDREN IN THE CAR. THE ONLY WAY TO RESET ABS WAS TO TURN OFF VEHICLE. I AM SO AFRAID THAT THIS WILL HAPPEN AGAIN AND I MAY NOT BE ABLE TO STOP. I AM NOW AFRAID TO DRIVE AND AM THINKING ABOUT SELLING IT BECAUSE I FEEL IT IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040359October 27, 2017
SERVICE BRAKES
I GET A BRAKE LIGHT AND A SLIP LIGHT SOMETIMES WHEN APPLYING THE BRAKES. MAKES AN AWFUL NOISE AND SOMETIMES THE BRAKES FAIL TO OPERATE. I HAVE TO TURN THE CAR OFF AND RESTART IT TO RESET SOMETHING AND THEN ITS FINE FOR A FEW DAYS AND COMES BACK. IT IS VERY SCARY. OTHERS WHO HAVE THE SAME VEHICLE HAVE COMPLAINED OF THE SAME THING. SAYING THEY THINK THE BRAKE MASTER CYLINDER IS DEFECTIVE. I HAVE ALSO HEARD OF PEOPLE CRASHING THEIR SUV BECAUSE OF THIS. THIS HAPPENS JUST WHEN APPLYING THE BRAKES. I SEE THIS A LOT IN THE FORUMS AND WONDER WHY THEY HAVEN'T RECALLED THIS DANGEROUS DEFECT. THIS HAS BEEN HAPPENING NUMEROUS TIMES IN THE PAST 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020599August 30, 2017
POWER TRAIN
RADIATOR CRACKED. INTERIM WITH TRANSMISSION FLUID. $5,000 TRANSMISSION REBUILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020305August 29, 2017
SERVICE BRAKES
WHILE DRIVING AT LOW/HIGH SPEEDS, THE BRAKE LIGHT WILL JUST TURN ON UNEXPECTEDLY. ALSO, THE ABS BRAKES SEEM TO FAIL WHERE YOU HAVE TO PRESS THE BRAKE PEDAL TO THE FLOOR. THE ONLY WAY TO TEMPORARILY FIX THIS IS TO TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE BRAKE LIGHT TO GO AWAY. AGAIN, THIS WILL OCCUR AT LEAST 1-2 TIMES A DAY AND/OR 28 TIMES IN A MONTH WHILE DRIVING. THIS IS A VERY DANGEROUS SITUATION TO PUT A DRIVER IN ON THE HIGHWAY OR OTHER ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016363August 19, 2017
SERVICE BRAKES
WHILE THE CAR IS IN MOTION THE RED BRAKE LIGHT WILL TURN ON AND WHEN YOU PRESS THE BRAKE PEDAL THE CAR SLOWS DOWN BUT MAKES A LOUD THUMPING NOISE, AND YOU CAN FEEL LIKE A SPRING ON THE BRAKE PEDAL VIBRATING, IF YOU TURN OFF THE VEHICLE, IT RESETS FOR A WHILE BUT NOW IT IS HAPPENING CONSTANTLY. THE BRAKE PADS AND ROTORS ARE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981387April 29, 2017
SERVICE BRAKES
AS I WAS TRAVELING ON A CITY STREET, THE BRAKES ON MY 2004 INFINITI QX56 STARTED MAKING A GRINDING NOISE AND THE BRAKE LIGHT ON DASH BOARD WENT ON MAKING IT HARD TO COME TO A STOP. I DON'T KNOW WHATS CAUSING THIS PROBLEM. I KNOW THERE WAS A RECALL ON THIS VEHICLE FOR THE SAME REASON (BRAKES) BUT I DON'T HAVE THE NUMBER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924534November 6, 2016
SERVICE BRAKES
THE FIRST TIME I HAD ISSUES WITH MY BRAKES I WAS FORTUNATE ENOUGH TO BE PARKED. I TURNED THE VEHICLE ON AND TRIED TO RELEASES THE EMERGENCY BRAKE BUT THE LIGHT WOULDN'T DISENGAGE. I PUT THE VEHICLE IN REVERSE AND THE APPLIED PRESSURE TO THE BRAKE BUT THE BRAKES DIDN'T WORK. THEN THE VEHICLE MADE A SEVERE GRINDING NOISE. I THEN TURNED OFF THE VEHICLE AND THE PROBLEM WENT AWAY. I THEN CALLED THE DEALERSHIP AND ASKED IF THERE WAS A RECALL FOR THIS PROBLEM AND THEY SAID "NO". THE SECOND TIME IT HAPPENED TO ME I WAS DRIVING ON THE ROAD. I NOTICE THE BRAKE LIGHT TURNED ON, SO I SLOW APPLIED PRESSED TO THE BRAKE PEDDLE AND THE VEHICLE WOULD STOP AND BEGAN TO SHAKE FURIOUSLY AS IF IT WAS SKIDDING ON THE ROAD. FORTUNATELY, THEIR WASN'T ANYONE ON THE ROAD. THE VEHICLE FINALLY CAME TO A STOP AND I WAS LUCKY ENOUGH TO PULL OFF THE ROAD. I TRIED PRESSING THE PARKING BRAKES TO RELEASE THE LIGHT BUT THAT DIDN'T WORK SO I TRIED SHUTTING THE VEHICLE OFF. I TURNED THE VEHICLE BACK ON AND THE LIGHT WAS GONE. I SLOWLY BEGAN TO DRIVE AND TEST THE BRAKES AND THEY WORK AGAIN. I HAVE GONE TO THE DEALERSHIP AND THEY TOLD ME AGAIN THERE WAS NO RECALL ON THE ISSUE AT HAND. THE SERVICE DEPARTMENT SAID IT COULD BE THE BRAKE BOOSTER BUT THEY COULDN'T FIND AN ISSUE WITH IT SO THEY DIDN'T REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916600October 17, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT THE BRAKES PULSATED AND MADE AN ABNORMAL GRINDING NOISE. THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FUNCTIONED NORMALLY. THE BRAKE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893911August 8, 2016
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IPDM BOX FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS A MANUFACTURERS RECALL RELATED TO THE FAILURE BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884713July 14, 2016
SERVICE BRAKES
WHILE DRIVING THE EMERGERCNY BRAKE DASH LIGHT WILL BECOME LIT AND ALL BRAKING ACTIONS HAVE DRASTICALLY REDUCED POWER. A AN AUDIBLE GRINDING NOISE IS OBSERVED FROM THE FRONT OF THE VEHICLE AND THE BRAKE PEDDLE HAS LITTLE TO NO RESISTANCE. A RESTART OF THE VEHICLE TEMPORARILY RESOLVE THE ISSUE, BUT THE ISSUE HAS REOCCURED NUMEROUS TIMES AND IS INCREASING IN FREQUENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884114July 11, 2016
AIR BAGS, SERVICE BRAKES
PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876675June 26, 2016
SERVICE BRAKES, ENGINE
EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT COULD THROW OFF ANY SMOG CHECK TESTING. IN ADDITION HOW ABOUT THE EXHAUST IN THE CABIN ISSUE? MAYBE THEY USED TOO THIN OF A METAL FOR THE MANIFOLDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875156June 20, 2016
STEERING
ENTIRE STEERING COLUMN ASSEMBLY BECAME COMPLETELY LOOSE, MOVING UP AND DOWN (WHILE UNDERWAY, STOPPED, OR WHEN VEHICLE IS TURNED OFF). THE ENTIRE COLUMN FROM ALL THE WAY INTO THE DASH, THRU THE COLUMN TO THE STEERING WHEEL MOVES (UNCONTROLLABLY) UP AND DOWN CAUSING SERIOUSLY UNSAFE STEERING AND LOOSE OF CONTROL AND RISK OF A CRASH. BEARING AND SURROUNDING COMPONENTS WITHIN STEERING COLUMN LOOSE/SHEERING AND COMING APART. CONTACT ME FOR INFINITI/NISSAN CLASS ACTION LAWSUIT AT INFINITICLASSACTIONLAWSUIT AT GMAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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