Infiniti QX56 Complaints (2004)

106 consumer complaints on file.

#10147398April 6, 2006
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT APPROXIMATELY 45 MPH UNDER CLEAR DRIVING CONDITIONS AND TOWING A TRAVEL TRAILER, INFINITI QX-56 HAD AN EXTENSIVE ELECTRICAL FIRE IN FRONT, INTERIOR CONSOLE, WHICH CAUSED MAJOR/EXTENSIVE DAMAGE TO VEHICLE. IF NOT EXTINGUISHED WITH A FIRE EXTINGUISHER, IT WOULD HAVE CAUSED MAJOR INJURY OR DEATH TO THE OCCUPANTS AND TOTALED THE VEHICLE. INFINITI REPLACED ALL OF THE DEFECTIVE COMPONENTS (APPROX $12,000 OF DAMAGE TO THE VEHICLE). *JB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10135936September 9, 2005
SERVICE BRAKES, HYDRAULIC, VISIBILITY, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:POWER ADJUST, SEATS
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135259September 3, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NO CRASH.....AIR BAG LIGHT ON AND BLINKING CONTINUOUSLY AFTER INFINITI REPAIRED 3 TIMES BEFORE. SEPT 6 2005 4TH ATTEMPT. LAST TIME INFINITI REPAIRED WAS 16 DAYS IN SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124791May 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 INFINITI QX56 DEVELOPED THE FOLLOWING PROBLEMS: BRAKING DEFECT, AND THE DRIVER'S WINDOW WOULD NOT ROLL UP.***NO ANSWER REQUIRED*** *MR THE STEERING WHEEL WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE ROTORS HAD WARPED FOR THE THIRD TIME. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120331May 9, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
INFINITI QX56 2004 MODEL PURCHASED NEW FROM ROSEVILLE INFINITI DEALER(ACTUAL DEALER NAME SACRAMENTO INFINITI) NOVEMBER 1, 2004. BY FEBRUARY 16,2005 APPLYING BRAKES CAUSED SEVERE SHAKING OF THE STEERING WHEEL . TAKEN INTO SERVICE AFTER 5,945 MILES. RETURNED WITH BRAKE PADS REPLACED ON FRONT WHEELS AND ROTORS SURFACED. THE SHAKING/VIBRATION PROBLEM HAS BEGUN AGAIN AT 10,141 MILES MAY 4, 2005. THE VECHILE WILL BE GOING INTO SERVICE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118448April 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKES HAD TO BE REPAIRED AT 6,000 MILES THEN AGAIN AT 14,000 MILES AND NOW AGAIN AT 21,500. THE PULSATION WAS SO BAD THAT THE WHEEL SHOOK, AND IT WAS UNSAFE. IT WAS AN ENGINEERING FLAW. BRAKES WERE NOT DESIGNED FOR A VEHICLE OF THIS WEIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117666April 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT VARIOUS SPEEDS STEERING WHEEL SHOOK REAL HARD WHILE APPLYING THE BRAKES. TOOK VEHICLE TO DEALER FOR SERVICE, AND DEALER DETERMINED IT WAS DETERMINED THA TIT WAS WARPED BRAKE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116198April 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1. I PURCHASED AN INFINITI QX56 SUV IN FEBUARY 2005. IN MID MARCH, AT 2500 MILES, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WHEN I TRIED TO STOP THE CAR. ANY TIME THE BRAKES WERE APPLIED THE SHAKING WOULD BEGIN.. THE ENTIRE CAR WOULD SHAKE EVERY TIME WE HIT A BUMP. FROM THE BEGINNING, IT WOULD BE VERY DIFFICULT TO BRING THE CAR TO A STOP. 2. FORTUNATELY WE CAUGHT THE PROBLEM BEFORE A COMPLETE BRAKE FAILURE, AS WE HAVE 2 YOUNG CHILDREN WHO ARE IN THE CAR DAILY. 3. WE WERE TOLD BY INFINITI THAT THERE IS A BRAKE DEFECT IN THE DESIGN OF THE CAR. ACCORDING THE SERVICE TECHNICIANS AT THE DEALERSHIP, THE BRAKES AND ROTORS WERE NOT ENGINEERED PROPERLY AND WILL BE PROBLEMATIC EVERY 3000 MILES. FOR NOW, THE DEALERSHIP REPLACED THE ROTORS AND BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109197March 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PARKED AND CONSUMER WAS OUTSIDE OF THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS, KNOCKING THE CONSUMER TO THE GROUND. IT CONTINUED TO ROLL DOWN THE DRIVEWAY AND STRUCK A TREE. DEALER COULD FIND NO DEFECTS. THE SAME THING HAPPENED A SECOND TIME. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116001March 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, STRUCTURE:BODY
I HAVE COMPLAINED OVER THE COURSE OF 4-6 MONTHS ABOUT THE CRUISE CONTROL GOING OUT. IT EITHER GOES OUT COMPLETELY, OR THE CRUISE CONTROL WITHOUT SMART FOLLOWING GOES OUT. WHEN IT DOES GO OUT, BUMPING THE INCREASE SPEED BUTTON CAUSES THE ENGINE TO IDLE THUSLOSING SPEED. EXPECIALLY BAD ON THE INTERSTATE. THE DEALER CLAIMS THEY CANNOT FIND THE PROBLEM (DENIED THIS PROBLEM 3 TIMES NOW). SEEMS FUNNY WHEN THERE IS A TSB TO COVER THE WORK. DATE HERE IS DATE OF LAST SERVICE TO REPAIR PAINT WHICH IS CHIPPING OFF THE FRONT..DOWN TO BARE METAL, AND THEN METAL RUSTING...WHICH IS A WHOLE DIFFERENT CAN OF WORMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114743March 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FAULTY BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114633March 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WELL, ADD ME TO THE LIST (AND I BELIEVE IT'S BECOMMING A LONG ONE) OF INFINITI QX56 OWNERS WHO ARE EXPERIENCING MAJOR FRONT BRAKE ROTOR ISSUES (SHUDDERING UNDER BRAKING). I'VE ALSO HAD MY NAVIGATION SYSTEM DRIVE AND DISC REPLACE AND THE NEW ONE DOESN'T HAVE ANYWHERE NEAR THE STREET DETAIL THE ORIGINAL ONE DID. I'M ALSO HAVING THE FALSE BACKUP SENSOR WARNING TONES HAPPEN AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114661March 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114202March 16, 2005
ELECTRICAL SYSTEM
BACK UP WARNING SENSOR/STEERING WHEEL ENTRY FUNCTION STAYS IN UP POSITION/RATTLE IN DASH DRIVER SIDE/WARPED FRONT BRAKE ROTORS/SENSOR IN PASSENGER SIDE WINDOW FAILURE/REPLACEMENT OF CD PLAYER/NAVIGATION ACCEPT SCREEN STAYS ON UNTIL YOU CLICK ACCEPT/*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113439March 1, 2005
SERVICE BRAKES, HYDRAULIC, SEATS:FRONT ASSEMBLY:POWER ADJUST, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2004 INFINITI EXPERIENCED SHUDDERING IN THE BRAKES. *BF THE DVD PLAYER STOPPED WORKING, THE DRIVERS SEAT MEMORY WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110568February 15, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I'VE HAD THE SAME PROBLEMS WITH THE BRAKES,SHIMMERING OF VEHICLE, AND ALSO THE SUNROOF. THERE NEEDS TO BE A RECALL AND A NEW DESIGN OF THE CALIPERS, BEFORE SOMEONE IS KILLED! THE CUST. SERV. AT INFINITI OF IRVINE IS THE WORST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111400February 11, 2005
SUSPENSION, SERVICE BRAKES, HYDRAULIC
WHILE APPLYING BRAKES, THE STEERING COLUMN SHAKES. AFTER SERVICING, THE SAME PROBLEM CONTINUED TO HAVE THE SAME PROBLEM AFTER 3000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107416January 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES DO NOT TO OPERATE WHEN THEY ARE APPLIED AT DIFFERENT SPEEDS. TAKEN FOR REPAIR FOR BRAKES AND ROTORS FOR A TOTAL OF 3 TIMES, BUT THE PROBLEM STILL OCCURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105335December 27, 2004
AIR BAGS
CONSUMER'S VEHICLE WAS IN A HEAD ON COLLISION WHILE DRIVING AT APPROXIMATELY 45 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10102942December 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
INFINITI QX56 HAS BRAKE SYSTEM DESIGN FLAW. FRONT BRAKES NEED REPLACEMENT ON AVERAGE EVERY 4-6000 MILES. BRAKE ROTORS ARE TOO SMALL WHICH CAUSES ROTOR WARPAGE. AS A RESULT, THE STEERING WHEEL SHUTTERS BACK AND FORTH WHEN BRAKES ARE APPLIED. THERE IS NO FIX FOR THIS FROM NISSAN. THIS IS BRAKE DESIGN FLAW ALSO EFFECTS SIMILAR PLATFORMS SUCH AS THE ARMADA AND THE TITAN. THERE ALSO IS A DESIGN FLAW IN THE FRONT END WHICH CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY WHEN GOING OVER BUMPS AT SPEEDS IN EXCESS OF 45 MPH. HITTING CERTAIN BUMPS IN THE ROAD CAN CAUSE THE FRONT END TO GO INTO RESONANCE, THUS SHAKING THE STEERING WHEEL ENOUGH TO LOOSE CONTROL OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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