Infiniti QX56 Complaints

540 consumer complaints on file.

#11378309December 7, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED UNDERNEATH THE VEHICLE. THE CONTACT BECAME AWARE THAT THE REAR LOWER CONTROL ARM ON THE PASSENGER'S SIDE WAS FRACTURED IN HALF. THE DRIVER'S SIDE REAR CONTROL ARM ALSO SHOWED EVIDENCE OF A SIMILAR IMMINENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHERE BOTH CONTROL ARMS WERE SCHEDULED TO BE REPLACED. THE PARTS WERE ON ORDER FROM THE MANUFACTURER. LIA INFINITI (860 NEW LOUDON RD, LATHAM, NY 12110, (518) 738-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377860December 4, 2020
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
TIMING CHAIN STARTED RATTLING @ 125,000 MILES.. HOWEVER, MY VIN SHOWS NO RECALL FOR MY CAR. CATS WENT BAD, HAD TO BE REPLACED AND NOW NEED TO BE REPLACED AGAIN. YET NO RECALL ON MY CAR. THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377749December 3, 2020
UNKNOWN OR OTHER
THE EMC RELAY IS BAD. I HAVE A LETTER SAYING IT WAS A RECALL.. AS I WAS DRIVING THE CAR JUST SHUT OFF. IF YOU WAITED A LITTLE WHILE IT WOULD START UP AGAIN BUT IT SEEMED THAT WHEN IT GOT HOT IT WOULD SHUT DOWN AGAIN. IT COST ME 102.00 FOR TOW TRUCK AND THE DEALERSHIP IS CHARGING ME 160.00 AN HOUR TO CHECK WHAT IT IS. THEY SAY THERE IS NO RECALL BUT I HAVE LETTER IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375189November 18, 2020
SERVICE BRAKES
2006 INFINITI QX56, HAD BACK BRAKES AND ROTORS REPLACED IN OCTOBER 2020, 2 WEEKS LATER I'M DRIVING, FLAT SURFACE, NICE DAY, APPLIED BRAKES, MY PEDAL WENT TO FLOOR, NO RESISTANCE, I HEARD A GRINDING NOISE, FELT LIKE A 'SLIP' , I HAD KIDS IN CAR, I PULLED OVER, ASKED THE GIRLS WHAT THEY HEARD, TURNED OFF VEHICLE, CHECKED BRAKE FLUID, FULL, THE GIRLS THOUGHT I MAY HAVE HIT A SLICK PATCH OF OIL OR SOMETHING?? WE DID OUR SHOPPING, I MADE A FEW PHONE CALLS, GOT BACK IN VEHICLE, STARTED IT AND APPLIED BRAKES, WORKED FINE, DROVE HOME SLOW, NO ISSUES. ALSO NO LIGHTS CAME ON WHEN THIS HAPPENED. I CONVINCED MYSELF THIS WAS JUST A FLUKE. 2 1/2 WEEKS LATER AND AFTER LOTS OF DRIVING, I HAD TO GO TO MEMPHIS 5 HOURS AWAY WITH MY DAUGHTER. EVERYTHING FINE UNTIL WE GOT THERE. CHECKED INTO HOSPITAL, THEN DECIDED TO GO DOWNTOWN 4 BLOCKS AWAY. STARTED CAR, DROVE SLOW, AT 3RD BLOCK WENT TO BRAKE AS USUAL AND IT HAPPENED!!! BRAKE PEDAL WENT TO FLOOR, LOUD GRINDING, CLUNKING, BRAKES WOULDN'T WORK, THIS TIME LIGHT CAME ON. JUST THE RED BRAKE LIGHT. I GOT PULLED OVER, SHUT OFF VEHICLE, CHECKED FLUID LEVELS AGAIN, FULL! SCARED NOW. I'M IN MEMPHIS. WHEN I STARTED CAR BACK UP IT WAS FINE. I DON'T WANT TO DRIVE HOME. HAVE READ ALL THE BRAKE SENSOR PROBS, NO RECALLS, DEATHS, UNABLE TO STOP, I'M FRIGHTENED AND DON'T KNOW WHAT TO DO. NISSAN WILL BE HEARING FROM ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375068November 17, 2020
STRUCTURE:BODY, SUSPENSION
THE AIR SUSPENSIONS OF THIS SUV GOES OUT. THE WHITE PAINT FOR MY 2011 GX56 IS PEELING ALL OVER THE VEHICLE. AND NEEDS TO BE PAINTED ASAP. THIS VEHICLE IS A LUXURY TRUCK THAT'S PEELING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372909November 3, 2020
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SHOULDER OF THE ROADWAY AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372775November 2, 2020
STRUCTURE:BODY
THE PAINT ON MY 2012 QX 56 INFINITI IS PEELING REALLY BAD. I'VE SPOKE WITH SOMEONE AT THE COOPERATE LEVEL AND WAS TOLD THEIR WAS A RECALL ON THEM. THE DEALERSHIP WAS SUPPOSE TO REPAINT THE WHOLE VEHICLE, BUT I WAS NEVER CONTACTED. WHEN I SPOKE TO THE ASSOCIATE & MANGER, I WAS TOLD THERE WASN'T ANYTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366911October 28, 2020
SEAT BELTS, STEERING, WHEELS
EVERYTHING RECALLED IS WRONG WITH MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364157October 13, 2020
ELECTRICAL SYSTEM
DEAD BATTERY. REPLACED ALTERNATOR AND BATTERY, VEHICLE IS DEAD EVERY 2-3 DAYS. MANY OTHERS REPORT THE SAME ISSUE. INFINITI HAS AN "INFOTAINMENT SOFTWARE UPDATE" TO FIX THIS PROBLEM BUT HAVE NO FIX FOR OLDER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361434September 27, 2020
ENGINE
CATALYTIC CONVERTER FAILURE ON DRIVER'S SIDE RESULTING IN CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354911September 14, 2020
STRUCTURE:BODY
THE PAINT IS PEELING OFF THE TOP OF THE ROOF ON THE PASSENGER SIDE BY THE ROOF RACKS, IN FRONT BY THE WINDSHIELD THERE IS A SPOT THAT IS LARGER THAN A HALF DOLLAR AND ON THE DRIVER SIDE REAR A SPOT ABOUT 6-8 INCHES IN DIAMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354126September 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
SUV WILL HAVE TROUBLE BRAKING, EMITTING A LOUD, GRINDING NOISE WHEN BRAKES ARE APPLIED. DIFFIULTY STOPPING. ALMOST CAUSED A WRECK TWICE NOW. ONCE VEHICLE IS TURNED OFF AND BACK ON, THE SITUATION SEEMS TO STOP. HAPPENS PERIODICALLY. FIRST TIME HAD BRAKES, ROTORS REDONE IN CASE THERE WAS AN ISSUE, THOUGH THERE DID NOT SEEM TO BE ACCORDING TO THE MECHANIC. HAS CONTINUED TO DO IT A FEW ADDITIONAL TIME. TOOK IT INTO INFINITI DEALER. WAS TOLD IT WAS THE BRAKE VACUUM BOOSTER. THIS ITEM HAS BEEN RECALLED ON OTHER 2004-2008 INFINITI QX-56 AND NISSAN ARMADAS. WAS TOLD THAT MY CAR WAS NOT ON THE 'RECALL' LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353447September 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ON JUNE 1ST 2020 I TOOK MY 2011 INFINITI QX56 TO THE SHOP FOR HAVING THE CODE P0087. THE SHOP TOLD ME THAT I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THE PROBLEMS THE VEHICLE IS HAVING ARE RECALLED UNDER VOLUNTARY SAFETY RECALL CAMPAIGN. WHEN I CALLED MY LOCAL INFINITI DEALERSHIP THEY TOLD ME MY VIN # DOESN'T DOESN'T SHOW AS RECALLED. THEY DEALERSHIP PROVIDED ME WITH THE PHONE NUMBER OF INFINITI CONSUMER AFFAIRS. I CALLED INFINITI AFFAIRS AND TOLD THEM ABOUT MY VEHICLE THEY TOLD ME THAT THEY WERE SORRY BUT MY VIN DOESN'T SHOW UP ON THEIR SYSTEM. THE BOTTOM LINE IS THAT EVERY SINGLE THING THAT I RESEARCHED AND FIND THE WRONG OF THE VEHICLE COMES BACK WITH A VOLUNTARY RECALL. LIKE THE FUEL SYSTEM, TIMING CHAIN, VVT SOLENOIDS, HIGH PRESSURE FUEL PUMP. I USE VEHICLE IN THE CITY AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350880August 24, 2020
SERVICE BRAKES, SEAT BELTS
THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349108August 13, 2020
SERVICE BRAKES
DRIVING 30 MPH IN MANHATTAN NEW YORK CAME TO A RED LIGHT PRESSED BRAKE PEDAL FELT NO BRAKES PUMPED BRAKES FELT LIKE THERE WAS LITTLE TO NO BRAKING ABS LIGHT CAME ON SO DID BRAKE LIGHT RAN THROUGH THE RED THANK GOD NO CARS WHERE I FRONT OF ME ,EVENTUALLY STOPPED PULLED ASIDE THEN TURNED VEHICLE OFF AND THEN ON THE BRAKES WORKED FINE TOOK IT TO STRAIGHT TO MECHANIC BECAUSE I DIDN'T FEEL SAFE DRIVING THE TRUCK . HE SAID EVERYTHING LOOKED FINE YOUR BRAKE PADS ROTORS FLUID LEVELS AND TIRES ARE IN GOOD CONDITION HE CONNECTS HIS SCAN TOOL AND SAID HE DIDN'T FIND ANY CODES .I TOLD HIM TO KEEP THE CAR DRIVE IT UNTIL HE COULD FIGURE OUT THE PROBLEM 1 WEEK AFTER HE CALLS ME AND SAID HE WAS DRIVING ABOUT 25 MPH IN BROOKLYN NEW YORK AND THE BRAKE LIGHT ABS LIGHT CAME ON THEN HE HAD NO BRAKES TOLD ME 'IT FELT AS IF HE WAS DRIVING ON ICE 'HE THEN SCANNED THE CAR WHEN HE GOT BACK TO THE SHOP AND SAID IT HAD A CODE DTC C1179 ADVISED ME TO TAKE IT TO INFINITI TO GET IT DIAGNOSED BECAUSE IT'S A SERIOUS AND POTENTIALLY DEADLY PROBLEM. CALLED INFINITI NORTH AMERICA HOTLINE AND WAS TOLD THERE WERE NO RECALLS FOR THIS SERIOUS PROBLEMS THEY TOLD ME TAKE IT TO THE DEALERSHIP TO HAVE THEM SERVICE THE CAR SO NOW I HAVE TO DRIVE A CAR WITH BRAKE MAYBE WORKING OR MAYBE NOT WORKING TO HAVE THE DEALERSHIP POTENTIALLY OVERCHARGE ME TO FIX A MANUFACTURERS DEFECT THAT THEY KNOW ABOUT I'M HAPPY THAT I WAS IN BROOKLYN DRIVING ONLY 25 -30 PER WITHOUT MY CHILDREN IN THE CAR.I LIVE IN JERSEY AND NORMALLY ON THE HIGHWAY DRIVING (50-65 DEPENDING ON POSTED SPEED LIMITS IF THIS BRAKE PROBLEM HAPPENED OMG . I READ UP ON THE CODE AND FOUND NUMEROUS VEHICLES COMPLIANTS ABOUT THIS DANGEROUS BRAKE PROBLEM. C1179 DELTA STROKE SENSOR NISSAN TITAN. NISSAN ARMADA AND INFINITI QX56 2004 - APROX 2010 THEY NEED TO ISSUE A RECALL TO MAKE THESE VEHICLES SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342000July 29, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM UNDER THE HOOD OF THE VEHICLE. UPON INVESTIGATION, THE CONTACT BECAME AWARE OF A POSSIBLE FAILURE WITH THE FUEL RAIL SENSOR HOWEVER, THE VIN WAS NOT INCLUDED. INFINITI OF LUBBOCK (6225 SPUR 327, LUBBOCK, TX 79424, (806)701-4444) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR COST WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341712July 27, 2020
SERVICE BRAKES
DIFFICULTY STOPPING. PINGING NOISE. REPLACED THE BRAKES BUT DIDN'T FIX THE ISSUE. VERY DANGEROUS AS IT'S VERY HARD TO BRAKE AND BRAKE LIGHT COMES ON. HAPPENED A COUPLE TIMES AND IT SEEMS TO RESET ONCE THE CAR IS SHUT OFF! VERY SCARY. HAPPENS OUT OF THE BLUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339323July 14, 2020
FUEL/PROPULSION SYSTEM
WAS DRIVING MY VEHICLE AND FIRST NOTICED A DROP IN FUEL ECONOMY. LATER IT WAS LOSING POWER AND STALLING. GAVE ME P0090 AND P0087 CODES. HAPPENED IN BOTH DRIVING AND STATIONARY POSITIONS. TURNS OUT MY HIGH PRESSURE FUEL PUMP IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337830July 7, 2020
ELECTRICAL SYSTEM, SUSPENSION
WHEN MY CAR IS IN MOTION AND I GO OVER ANY BUMPS IT PULLS THE BACK END OF CAR MY TO THE SIDE AND BOUNCES AROUND SO MUCH THAT I ALMOST DON'T HAVE CONTROL OF MY CAR.THIS WILL PULL SO MUCH IT TAKE ME TO THE SIDE OF THE LAND IM CURRENTLY IN I HAVE TO MAKE SURE I LOOK OUT FOR BUMPS IN THE ROAD AND MAKE SURE I SLOW DOWN BELOW THE SPEED LIMIT SO I CAN KEEP CONTROL OF THE CAR. THIS CAUSES MY ABS TO TURN ON WHEN GOING OVER BUMPS BECAUSE THE CAR THINK IM NOT IN CONTROL WHICH ALSO CAUSE MORE ISSUES. THIS ALSO CAUSE A RISK AS I HAVE OTHER TRAFFIC DRIVING AROUND ME, I HAVE CHILDREN AND I AM IN CONSTANT WORRY THAT IM NOT GOING TO BE ABLE TO SLOW DOWN TO KEEP CONTROL ESPECIALLY ON A HWY THERE IS NO SLOWING DOWN TO 20MPH ON A HWY. 2ND ISSUE MY DASHBOARD LIGHT CONTINUOUS FLICKER AND THEN GO OUT. RPM/TACK NEEDLE HAS QUIT WORKING. I HAVE HAD THIS REPAIRED SEVERAL TIME AND STILL HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331118June 26, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHILE DRIVING IN RESIDENTIAL/BUSINESS AREA MY VEHICLE COMPLETELY LOST POWER AND TURNED OFF. I DRIFTED TO THE SIDE OF THE ROAD WITHOUT POWER STEERING. TRIED TO START VEHICLE AGAIN. VEHICLE WOULD START BUT WOULD IMMEDIATELY DIE-WOULD NOT IDLE. AFTER RESTING APPROX 5 MINUTES I WAS ABLE TO START AGAIN AND CONTINUE HOME. THIS HAS HAPPENED 3 TIMES IN THE PAST 2 MONTHS. I AM TERRIFIED TO DRIVE THIS VEHICLE AGAIN. I ALSO CANNOT KEEP THE DRIVERS SIDE HEADLIGHT WORKING. BULBS CONSTANTLY BLOW OUT AT OVER 300.00 DOLLARS EACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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