Infiniti Q50 Complaints

514 consumer complaints on file.

#11323199May 4, 2020
SEATS
WHILE VEHICLE IS IN MOTION THERE'S A SQUEAKING NOISE COMING FROM UNDER THE DRIVER'S SEAT TOWARDS THE MIDDLE CONSOLE. THE SQUEAKING NOISE USUALLY HAPPENS WHEN TURNING OR DRIVING OVER SPEED BUMPS/MANHOLE COVERS AND THINGS ALIKE AND THESE INCIDENTS OCCUR MOSTLY ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322128April 24, 2020
STEERING
LOSS OF STEERING CONTROL AFTER START OF CAR, STEERING PULLS HARD TO ONE SIDE. HAS HAPPENED AT LEAST 4 TIMES. IT IS MY UNDERSTANDING THAT OTHER Q 50 HAVE BEEN RECALLED FOR THIS INTERMITTENT STEERING PROBLEM. I DO HAVE VIDEO OF THE LAST OCCURRENCE, BUT IT EXCEEDS 5MB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321140April 14, 2020
SERVICE BRAKES, STEERING
WHILE DRIVING MY VEHICLE TODAY APPROXIMATELY AT 4:20 PM MST, MY STEERING AND BRAKING SYSTEM STOPPED WORKING WHILE I WAS DRIVING AND AS I WAS APPROACHING AN INTERSECTION LOCATED HERE IN COLORADO SPRINGS, CO. THIS SCARED ME AND I THOUGHT I WAS ABOUT TO DIE. IS THERE A RECALL ON THE 2014 INFINITI Q50 HYBRID STEERING AND BRAKING SYSTEM? IF SO, WHAT DO I DO ABOUT THESE ISSUES? SO MANY LIVES ARE AT DANGER WITH THIS VEHICLE AND ITS STEERING AND BRAKE SYSTEMS. THIS MUST BE FIXED IMMEDIATELY! I'M IN LAW ENFORCEMENT AND THIS COULD BE CATASTROPHIC FOR INFINITI AND NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320913April 12, 2020
SERVICE BRAKES, STEERING, SUSPENSION
THIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS JERKING. HAS BEEN TAKEN IN FOR ALIGNMENT 4 TIMES AND THE DEALERSHIPS REFUSE TO INSPECT OR FIX CAR. THE TOE SPECS ARE CONSTANTLY BEING THROWN OUT OF SPEC IN LESS THAN 4 WEEKS WHEN HITTING BUMPS THE STEERING WHEEL SHIFTS AND STAYS SHIFTED. IT IS HARDER TO TURN LEFT THAN IT IS TO TURN RIGHT.*DT CONSUMER STATED SHE NOW HAS A BENT STRUT AND MANUFACTURER TOLD THE DEALERSHIP TO RELEASE THE CAR UNTIL CONSUMER SETTLED THE CLAIM WITH HER LAWYER.*JB*DT*DT*JB CONSUMER STATED THERE ARE MULTIPLE MANUFACTURER DEFECT.*JB*DT *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320170April 4, 2020
SEATS
DRIVER SEAT ASSEMBLY MALFUNCTION. JOINT IN THE SEAT FRAME IS POORLY CONSTRUCTED AND BECAME BENT. THE DRIVER AND PASSENGER SEAT VIBRATES WHEN ON DRIVING, PERHAPS IMPROPER MOUNTING. THE STRUCTURAL INTEGRITY IS COMPROMISED. THE DRIVER SEAT MOVES FORWARD ABOUT A FEW DEGREES WHEN BRAKING HARD. SEAT IS NOT PROPERLY HINGED DOWN. DEALER REFUSES TO ADDRESS ISSUE DUE TO WARRANTY EXCUSES AND CLAIMS MECHANICAL ISSUES NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316982March 9, 2020
ENGINE
VR30DDTT SERPENTINE BELT KEEPS SHREDDING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309803February 18, 2020
WHEELS
DUNLOP SP SPORT 5000 DSST P245/40RF19 DEVELOPED SIDEWALL BUBBLE SPONTANEOUSLY.HAD TO REPLACE TWO TIRES AT LESS THAN 30,000 MILES. BOTH TIRES HAD PLENTY OF TREAD LIFE LEFT (> 6/32)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309806February 18, 2020
VISIBILITY/WIPER
THIS CAR SOME WITH AN INTERNAL REAR VIEW MIRROR THAT IS SUPPOSED TO AUTO DIM (NO FLIP LEVER) MIRROR DOES NOT AUTO DIM. LIGHTS OF CARS BEHIND ME ARE FULL STRENGTH WHEN VIEWED THROUGH THE MIRROR I HAVE HAD THE CAR TO THE DEALER THREE TIMES FOR THIS AND I HAVE WORKED WITH INFINITI CONSUMER AFFAIRS. THEY TOLD ME THAT THIS IS HOW THE MIRROR WORKS. IT IS VERY UNSAFE I HAVE TO TILT THE MIRROR UP AT NIGHT AND AM UNABLE TO USE IT TO SEE ANYTHING BEHIND ME WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308442February 11, 2020
UNKNOWN OR OTHER
I WAS DRIVING TO WORK AT APPROX 6:15AM ON HWY 17. SPEED WAS APPROX 40MPH WHEN THE SUNROOF SUDDENLY EXPLODED. MOST OF THE GLASS FLEW OUT SHOWERING THE CARS BEHIND ME. I DIDN'T HEAR OR SEE ANYTHING HIT THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303046January 30, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 28,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302483January 28, 2020
STEERING
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILED DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. AS A RESULT, THE STEERING WHEEL WAS TURNED WITH EXCESSIVE FORCED. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INDICATING STEERING CHASSIS SYSTEM CONTROL ERROR. THE VEHICLE WAS TAKEN TO WARREN HENRY INFINITI DEALER, (2300 NE 151ST ST, NORTH MIAMI, FL 33181, (305) 652-9999) AND WAS DIAGNOSED THAT POWER STEERING MODULE MIGHT NEEDED TO BE REPLACED OR A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302526January 28, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER THAT - DRIVING FROM NASHUA, NH TO MY HOUSE AT 159 ALLEN RD BY HIGHWAY RT 3 (55 MPH). DRIVING IN THE MIDDLE LANE, SWITCHING INTO THE LEFT LANE TO PASS SLOW MOVING CAR IN MIDDLE LANE. THERE ARE TWO CARS IN THE LEFT LANE AND PLENTY OF SPACE IN BETWEEN THEM. DISTANCE TO THE CAR AHEAD OF ME IN LEFT LANE IS ABOUT 10-12 YEARDS. TO THE CAR BEHIND - 15-20 YEARDS. ALL OF A SUDDNE WHEN I ALREADY MOVED INTO THE LEFT LANE CAR STARTS TO BRAKE LIKE THERE IS NO TOMORROW, CAR BEHIND ME ALMOST REAR ENDED ME. WHAT WAS WORSE - THE PERSON IN THAT CAR THOUGHT I DID THAT ON PURPOSE AND CRAZY PERSON STARTS TO CHASE ME SITTING DANGEROUSLY CLOSE TO MY REAR BUMPER. THEN HE/SHE PASSES ME AND HITS THE BRAKES IN FRONT OF ME - I BARELY AVOIDED REAR ENDING THAT CAR AT HIGHWAY SPEED. FRIDAY JANUARY 24TH 2020 DRIVING ON RT 3 (SPEED LIMIT 55MPH) DRIVING IN THE RIGHT LANE, SLOW MOVING TRUCK IN FRONT OF ME, CHANGING LANE TO THE LEFT (MIDDLE LANE), IN THE PROCESS OF PASSING THE TRUCK - ALREADY DRIVING BY THE TRUCK'S SIDE - ALL OF A SUDDNE CAR STARTS TO BRAKE SO HARD THAT CAR STATS TO SWAY AND I SEE IN THE RIGHT REAR VIEW MIRROW THAT TRUNK OF MY CAR IS UNDER THE TRUCK. MIRCIOUSLY I WAS ABLE TO MANAGE TO ESCAPE THIS SITUATION. THIS CAR WITH THIS TECHNOLOGY IS UNSAFE TO DRIVE, IT WILL CAUSE MORE ACCIDENTS THAN PREVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300477January 20, 2020
AIR BAGS
THE CAR HAS 62,000 MILES AND THE SRS LIGHT IS FLASHING ON THE DASHBOARD (I BELIEVE IT IS A OCCUPANT SENSOR) THE LIGHT FLASHES AS SOON AS THE CAR TURNS AND DOES NOT SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292527January 2, 2020
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296666January 2, 2020
STEERING
100% MANUFACTURER DEFECTIVE, DAS, RECALL PERFORMED IN 2016 AT THE HERBS CHAMBERS PRIOR US PURCHASING THE VEHICLE IN APRIL 2017. CAR BROKE DOWN IN HIGHWAY @ 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291724December 28, 2019
STEERING
TURNED THE VEHICLE ON, PULLED OUT OF PARKING SPOT AND HEARD A NOISE FROM THE FRONT OF THE VEHICLE AS STEERING WHEEL WAS TURNED. THE STEERING WAS VERY TIGHT AND THE VEHICLE WAS DIFFICULT TO MANEUVER. AS THE SPEED INCREASED, THE STEERING LOOSENED, AND AS THE VEHICLE DECELERATED, THE VEHICLE BECAME NEARLY IMPOSSIBLE TO MANEUVER. THE POWER STEERING FLUID IS FULL, AND THE VEHICLE APPEARED TO BE IN GOOD CONDITION. THERE WERE NO ACCIDENTS OR INCIDENTS PRIOR TO THIS ISSUE, AND THE VEHICLE OPERATED WITHOUT ISSUE PRIOR TO THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289623December 17, 2019
ELECTRICAL SYSTEM
I WAS SIMPLY DRIVING ON THE STREET WHEN MY VEHICLE STOPPED IN THE MIDDLE OF THE ROAD CAUSING CARS TO ALMOST HIT ME. I WAS NOT INVOLVED IN ANY ACCIDENT BUT INFINITI HAS INFORMED ME THAT THE EMERGENCY SHUT OFF WAS ACTIVATED FOR UNKNOWN REASON CAUSING MY AC COMPRESSOR TO BLOW AND ENTIRE FUSE BOX TO BE DESTROYED. MY CAR ONLY HAS 70K MILES ON IT SO THIS A SAFETY HAZARD. THESE PARTS NEED TO BE RECALLED IMMEDIATELY THERE'S NO LEGITIMATE REASON FOR A NEW CAR TO DO THIS. ACCORDING TO THE MANUAL THE EMERGENCY SHUT OF FOR INFINITI HYBRIDS ONLY HAPPENED WHEN INVOLVED IN MAJOR CAR ACCIDENTS. THIS IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287709December 7, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287501December 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, THE CAR LOST ALL POWER, STEERING AND BREAKING CAPABILITIES. ALL OF THE DASH WARNING LIGHTS LIT UP. INFINITY REPLACED THE ABS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287552December 6, 2019
STEERING
TODAY NOVEMBER 6, 2019, AT ABOUT 12:30 PM AFTER I STARTED MY VEHICLE THE STEERING WAS VERY HARD TO STEER AND MANEUVER. I DROVE THE VEHICLE BACK HOME BUT HAD A HARD TIME STEERING. MY VEHICLE HAS ADAPTIVE STEERING. I CALLED ABOUT A RECALL THAT WAS ISSUED FOR THIS PROBLEM AND WAS TOLD A SOFTWARE UPDATE WAS MADE IN JULY OF 2016. IT APPEARS THAT THIS HAS NOT RESOLVED THE ISSUE AND MY VEHICLE MAY LEAD TO A POSSIBLE CRASH IF I DRIVE IT. I WAS TOLD THAT THE ISSUE WAS RESOLVED DESPITE THE FACT THAT I HAD AN ISSUE TODAY. THE WEATHER WAS ABOUT 36 F AND I DON'T BELIEVE IT WAS A WEATHER RELATED. ISSUE. I WAS PARKED AT A SHOPPING MALL AT THE TIME IT OCCURRED THE VEHICLE WAS STILL WARM WHEN I STARTED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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