Infiniti M45 Complaints

280 consumer complaints on file.

#10929945December 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928355November 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING, PRECEDED BY THE DYNAMIC CONTROL INDICATORS ILLUMINATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR WAS DEFECTIVE, BUT NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927572November 22, 2016
AIR BAGS
TAKATA RECALL I HAVE BEEN WAITING 6 MONTHS FOR INFINITI TO REMEDY THIS SITUATION NOW. IT IS EMBARRASSING TO MAKE CLIENTS RIDE IN THE BACK SEAT OF A LUXURY AUTOMOBILE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926082November 15, 2016
AIR BAGS
I RECEIVED A NOTIFICATION OF THE TAKATA INFLATOR DEFICIENCY IN MAY OF 2016. I CONTACTED MY LOCAL INFINITI DEALERSHIP AND WAS INFORMED THAT THE REPLACEMENT PART WAS NOT AVAILABLE. I WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN JULY 2016. IN CONTACTING THE DEALERSHIP IN JULY, I WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER. IN SEPTEMBER, I WAS INFORMED THAT THE PART MAY BE AVAILABLE IN MID-NOVEMBER. I CONTACTED THE DEALERSHIP ON TODAY AND I AM BEING TOLD THAT THE PART MAY BE AVAILABLE IN DECEMBER 2016. THIS IS UNACCEPTABLE TO BE USE MY SEDAN AS INTENDED, WHICH IS RESULTING IN A HARDSHIP FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925133November 9, 2016
AIR BAGS
I RECEIVED A RECALL LETTER FROM INFINITI OF AMERICA IN REFERENCE TO THE TAKATA AIRBAGS. THIS WAS AROUND MAY 0F 2016. I CONTACTED INFINITI ABOUT TRYING TO GET A LOANER CAR BECAUSE I CARRY PASSENGERS IN MY CAR AND IF THE CAR WAS NOT SAFE TO DRIVE BECAUSE OF THE AIRBAGS, THAT I NEEDED A LOANER VEHICLE. I WAS INFORMED THAT I COULD NOT GET A VEHICLE AND THAT I SHOULD BE RECEIVING A CALL FROM MY LOCAL DEALERSHIP TO BRING MY CAR IN FOR REPAIRS, THAT WAS FIVE MONTHS AGO. I TOOK MY CAR IN FOR SERVICE TODAY (11/09/2016), AND WAS INFORMED BY MY SERVICE ADVISOR MY CAR WAS UP FOR RECALL FOR THE AIRBAGS, AND THEY DID NOT HAVE THE PARTS FOR A TEMPORARY FIX IN STOCK. I BROUGHT MY CAR NEW IN 2006, AND TO BE INFORMED THAT MY CAR IS UNSAFE 10 YEARS LATER IS A TRAVESTY. INFINITI SHOULD OBLIGATED TO PROVIDE ME A LOANER CAR UNTIL THE AIRBAGS CAN BE FIXED, AND NOT PUT THE CONSUMER IN HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925179November 9, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE FUEL GAUGE INACCURATELY DISPLAYED THAT THE FUEL TANK WAS FULL. AS A RESULT, THE VEHICLE STALLED DUE TO INSUFFICIENT FUEL IN THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V088000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920349October 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920014October 29, 2016
AIR BAGS
INFINITI HAS MADE NO EFFORT TO REPLACE THE FAULTY AIR BAG INFLATORS IN A TIMELY MANNER. I WANT TO HAVE THE AIR BAG INFLATORS REPLACED SO THAT THE CAR IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916308October 16, 2016
SEATS
I CURRENTLY OWN A 2006 INFINITI M45. I HAVE A SAFETY ISSUE WHICH INVOLVES A BROKEN DRIVER SIDE SEAT LIFT BRACKET. I WASN'T DOING ANYTHING ABNORMAL, BUT WHEN I SAT DOWN IN MY VEHICLE I HEARD A "POP" AND NOTICE THE SEAT NOW HAD A SLIGHT LEAN TOWARDS THE CENTER CONSOLE. THIS IS A HUGE CONCERN, AND AFTER DOING EXTENSIVE RESEARCH ONLINE, I HAVE FOUND THAT IT IS A MANUFACTURE DEFECT RATHER THAN NORMAL PART WEAR. I'M REAL FRUSTRATED THAT I HAVE SPENT THIS MUCH MONEY ON A LUXURY VEHICLE (MY THIRD INFINITI), AND A SAFETY CONCERN LIKE THIS (WHICH SHOULD BE A RECALL) ISN'T ADDRESSED BY INFINITI, BUT RATHER THE COST BE COVERED OUT OF THE CUSTOMERS POCKET. I SPOKE WITH MY LOCAL DEALER ABOUT IT, AND WAS GIVEN A SUBSTANTIAL ESTIMATE TO EXAMINE IT, AND 6-7 X'S LARGER AMOUNT TO REPAIR IT. THIS IS TRULY FRUSTRATING AND THE FACT THAT I HAVE BEEN TOLD THAT IT IS "MY PROBLEM" IS REALLY STEERING ME AWAY FROM PURCHASING ANOTHER INFINITI VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916151October 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915536October 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 INFINITI M45. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THE PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915160October 10, 2016
VISIBILITY/WIPER
SIDE MIRRORS GET STUCK OUT OF POSITION POINTING DOWN AND CONTINUOUSLY MAKE CLICKING NOISES MAKING IT IMPOSSIBLE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915159October 10, 2016
SEATS
THE DRIVERS SIDE BOTTOM METAL SEAT BRACKET BROKE WHILE IN MOTION. THE SEAT IS NOW COMPLETELY UNSUPPORTED. THE SEAT MOVES WHEN BRAKES ARE APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907267September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895802August 14, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE I WAS DRIVING THIS VEHICLE, IT HAD SHUT OFF WHILE I WAS DRIVING AND I LOST ALL POWER. IT STARTED BACK UP LIKE NORMAL. THIS HAS HAPPENED TWICE AND I'M AFRAID THIS COULD HAPPEN WHILE I'M ON THE HIGHWAY WITH MY FAMILY. I SEE THERE WAS A RECALL INVOLVING THIS BUT NOT FOR MY VEHICLE. THIS HAS HAPPENED TO ME JUST RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893146August 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892373August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892150August 1, 2016
AIR BAGS
TAKATA RECALL - NOTIFIED BY INFINITI THAT THE CAR IS NO LONGER SAFE. THEY CANNOT FIX THE CAR AT THIS TIME. UNTIL THE CAR IS FIXED IT IS UNSAFE TO DRIVE. THEY SHOULD BE SUPPLYING ME WITH A SAFE COMPARABLE MODE OF TRANSPORTATION. THE NOTIFICATION IS AN ATTEMPT BY INFINITI TO PASS THE LIABILITY ON TO ME IF ANYTHING GOES WRONG. THEY MADE THE CAR AND SHOULD ACCEPT LIABILITY BY ENSURING SAFE TRANSPORTATION EITHER BY FIXING THE CAR NOW OR SUPPLYING AN COMPARABLE ALTERNATE MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887887July 22, 2016
ENGINE
WHILE LEAVING AN ENTRANCE RAMP TO MERGE ONTO THE INTERSTATE, THE VEHICLE SUFFERED A COMPLETE AND TOTAL ENGINE POWER LOSS ALONG WITH ITS POWER STEERING AND POWER BRAKING FUNCTIONS. AFTER THIS FAILURE, THE VEHICLE WOULD CRANK BUT NOT START, LEAVING IT STRANDED. THERE IS CURRENTLY A RECALL IN PLACE FOR THE VEHICLE'S MAKE, MODEL, AND MODEL YEAR (RECALL #03V455000), HOWEVER I WAS TOLD BY BOTH THE DEALERSHIP AND INFINITI THAT THE VEHICLE WAS NOT COVERED UNDER THAT RECALL BECAUSE THE PART IN QUESTION WAS MADE BY A DIFFERENT MANUFACTURER THAN WHAT WAS INCLUDED UNDER THE EXISTING RECALL. THE SUMMARY AND CONSEQUENCES OF THIS FAILURE ALIGN EXACTLY WITH THAT OF THE EXISTING RECALL. IT IS EVIDENT THAT THE SAFETY HAZARD EXISTS BEYOND THE SCOPE OF THE ORIGINAL RECALL AND THE PURPOSE OF THIS COMPLAINT IS TO ADDRESS THAT DEFICIENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875971June 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 INFINITI M45. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ORDER TO RESTART THE VEHICLE, THE CONTACT HAD TO COMPLETELY TURN OFF THE VEHICLE AND OR PLACE THE VEHICLE IN PARK. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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