Infiniti G37 Complaints
538 consumer complaints on file.
- #11098405May 29, 2018AIR BAGS
PASSENGER SEAT SENSOR AND SIDE AIRBAG PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11098700May 29, 2018AIR BAGS, SEATS
THE AIRBAG LIGHT ON THE DASHBOARD HAS BEEN BLINKING. I TOOK IT TO GET REPAIRED AND THE DEALER TOLD ME I WOULD HAVE TO REPLACE THE PASSENGER SEAT. THE COST IS $7,000. I HAVE NOT DONE ANYTHING TO THE SEAT. SO, NO AIRBAG WILL BE DEPLOYED IF I AM IN AN ACCIDENT. WHY HAS THIS NOT BEEN RECALLED? THIS SHOULD BE ON THE MAKER OF THE VEHICLE AND NOT THE CONSUMER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11097002May 21, 2018SEATS
WHEN HAVING MY WINDSHIELD REPLACED, THE SEAT CARRIAGE BECAME LOOSE FROM THE FRAME OF THE CAR. THIS HAS RENDERED THE SEAT IN A PRECARIOUS AND AWKWARD POSITION, ESPECIALLY IF THE SEAT WERE TO BREAK AWAY WHILE DRIVING AND AN ACCIDENT WERE TO OCCUR. THERE IS A LOT OF INFORMATION ONLINE REGARDING MULTIPLE INFINITI CARS WITH THE SEAT CARRIAGE UNHINGING FROM THE BASE OF VEHICLE. THIS RENDERS THE SEAT IN A STATIC OR LOOSE POSITION AND UNLESS REPAIRED BY INFINITI, THERE MAY BE SEVERE CONSEQUENCES. INFINITI WANTS TO CHARGE $2800 FOR THE PARTS AND LABOR WHICH IS EXTORTION! THIS COMPANY NEEDS TO BE RESPONSIBLE FOR THEIR FAULTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11096868May 19, 2018AIR BAGS
TAKATA RECALL: FLASHING AIRBAG SIGNAL ON THE DASH AFTER MINOR COLLISION WHILE STANDING IN TRAFFIC. COLLISION CENTER STATES IT'S NOT DUE TO THE COLLISION AS THE FRONT OF THE CAR AIR BAG SENSORS ARE FUNCTIONAL AND NOT DAMAGED. THEY STATE THE PASSENGER SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. SOUNDS LIKE THIS HAS HAPPENED TO SEVERAL OTHER G37'S. HOPEFULLY IS ENOUGH PEOPLE VOICE THEIR COMPLAINTS THEN A RECALL WILL BE INITIATED. I CAN'T BEAR THE THOUGHT OF A LOVED ONE GETTING HURT BECAUSE THE SENSOR IS NOT WORKING AND PEOPLE CAN'T AFFORD TO FIX IT.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11093851May 15, 2018AIR BAGS
RED AIR BAG LIGHT BEGAN FLASHING AND AMBER AIR BAG "ON/OFF" LIGHT RANDOMLY ILLUMINATES OR DOESN'T WITH NO PASSENGER PRESENT IN THE PASSENGER SEAT. DO NOT KNOW IF IT IS SAFE FOR PASSENGER OF INFANT SEAT TO RIDE IN THAT SEAT. VERY EXPENSIVE DEALER REPAIR. SHOULD BE A SAFETY RECALL ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11093285May 11, 2018UNKNOWN OR OTHER
VEHICLE HAS HAD SIGNIFICANT ISSUES WITH THE CONVERTIBLE ROOF OPERATION SINCE PURCHASE WITH SERVICE FROM THE DEALER SEVERAL TIMES A YEAR. DEALER KEEPS THE CAR FOR SEVERAL WEEKS EACH VISIT. NEW MOTOR PLACED FALL 2017; ROOF IS NOT FUNCTIONING AGAIN ONLY BEING USED A FEW TIMES SINCE THE MOTOR WAS PLACED. THIS ISSUE HAS BEEN CONSISTENT EACH TIME A NEW REASON IS GIVEN BY THE DEALER AT SIGNIFICANT COST. MANUFACTURER HAS STOPPED MAKING THIS CAR, ADMITTED BY THE DEALER DUE TO THE MALFUNCTIONING ROOF. CAR IS INOPERABLE WITH THE ROOF ISSUES; CURRENT REPORT FROM SERVICE DEPARTMENT IS TO REPLACE THE ROOF LATCH AT NEARLY $4,000. DEALER SUGGESTS GETTING RID OF THE CAR AS LIKELY TO CONTINUE TO BREAK WITH EVEN GREATER COSTS WITH KNOWN HYDRAULIC PUMP FAILURES AND AS EVIDENCED BY OTHER G37 CONVERTIBLES EXPERIENCING THE SAME ISSUE (LATEST SERVICE SUMMARY ATTACHED). ETHICALLY CAN NOT SELL PRIVATELY AND TRADE IN SIGNIFICANTLY DIMINISHED. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR A KNOWN DEFECTIVE MECHANICAL FUNCTION OF THIS CAR LEAVING CUSTOMERS WITH INOPERABLE OR INCUR RIDICULOUS ONGOING EXPENSES IN ORDER TO CONTINUE OWNERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11092591May 8, 2018ENGINE
CODE P0524. ENGINE OIL PRESSURE, CAUSED BY MY MANUFACTURER INSTALLING BAD GASKETS. COMMON PROBLEM ON ALL 2009 G37 INFINITI MODELS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11091682May 4, 2018STRUCTURE:BODY
THE INFINITY DASHBOARD MELTS CAUSING THE RELEASE OF DANGEROUS FUMES, CAUSING THE DASH TO ALSO CRACK. MY CAR WAS IN A GARAGE AND PARKED FOR SEVERAL HOURS WHEN THE CRACKED DASH OCCURRED, BUT MUST HAVE MELTED WHEN DRIVING IT DURING THE DAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11085074April 14, 2018AIR BAGS, SEATS
THE CAR HAS 48,300 MILES ON IT. THERE IS A CONSTANT FLASHING AIRBAG WARNING LIGHT ON THE DASHBOARD WHEN THE CAR IS ON, WHETHER DRIVING OR JUST PARKED. IT FLASHES WHETHER SOMEONE IS SEATING IN THE SEAT OR NOT. THE LIGHT INDICATES AN ISSUE WITH THE AIRBAG/SENSOR IN THE PASSENGER SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081796March 28, 2018AIR BAGS
TAKATA RECALL AIRBAG LIGHT BLINKING ON THE DASH. WENT TO HAVE IT CHECKED OUT AND WAS TOLD IT WAS FAULTY PASSENGER AIRBAG MODULE. WAS NOT INVOLVED IN ANY ACCIDENT. I CAN SEE SOME AIRBAG RECALL FOR OTHER MODELS AND SEEMS LIKE MINE IS NOT INCLUDED. DEALER REFUSE TO DO ANYTHING ABOUT IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11075693March 1, 2018AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT RANDOMLY CAME ONE. I WENT INTO THE DEALERSHIP THEY SAID IT WAS A SENSOR IN MY PASSENGER SEAT AND THAT IT WOULD COST 5K TO REPLACE. I WAS SHOCKED. THAT IS A MANUFACTURED PROBLEM AND HUGE SAFETY ISSUE. I SHOULDN'T HAVE TO PAY FOR SOMETHING LIKE THAT WHEN I ALREADY PAID OVER 30K FOR THE CAR. NOT RIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073314February 16, 2018STRUCTURE:BODY:TRUNK LID, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, SEVERAL WARNING INDICATORS ILLUMINATED AND FALSELY DISPLAYED THAT THE KEY WAS NOT IN THE IGNITION. IN ADDITION, THE FUEL MILEAGE WAS REPORTED INCORRECTLY AND THE VEHICLE BEGAN TO SPUTTER. THE CONTACT ALSO STATED THAT THE TRUNK OPENED INDEPENDENTLY AND A WARNING INDICATOR ILLUMINATED, CONFIRMING THAT THE TRUNK WAS OPEN ON MORE THAN ONE OCCASION. BENNETT INFINITI DEALER (2121 LEHIGH ST, ALLENTOWN, PA 18103) WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11072951February 14, 2018FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE MY WIFE WAS TRAVELING ON A LOCAL NEIGHBORHOOD STREET MY INFINITI G37 IT BEGAN TO ACCELERATE EXCESSIVELY. SHE TRIED STEPPING ON THE BRAKE BUT THE CAR KEPT ACCELERATING. SHE CAME TO THE END OF THE ROAD AT AN INTERSECTION DOING ABOUT 40 MPH AND TURNED TO THE LEFT TO AVOID GOING INTO A HOUSE. IN DOING SO SHE HIT A SEWER DRAIN WITH HER RIGHT FRONT TIRE CAUSING THE VEHICLE TO GO ALMOST AIRBOURNE. SHE CAME TO REST WITHOUT STRIKING THE HOUSE. THE STEERING WHEEL AIRBAG WENT OFF. *DSY
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11066877February 4, 2018SERVICE BRAKES, PARKING BRAKE
THE PASSENGER SIDE REAR PARKING BRAKE CABLE HAS SEIZED. IT WILL NOT ALLOW THE ACTUATOR TO MOVE. IT HAS DESTROYED THE BRAKE SHOE LINING ON THAT SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066577February 2, 2018AIR BAGS, SEATS
INFINITI SHOULD RECALL ALL AFFECTED G37 PASSENGER AIR BAG SENSORS. MY INFINITI G37 JOURNEY SEDAN HAS AN ISSUE OF "PASSENGER AIRBAG OFF LIGHT" TURNING ON WHEN EVEN AN ADULT SITS ON THE PASSENGER SEAT WHILE THE VEHICLE IS MOVING. IT SEEMS LIKE THE SPEED OF THE VEHICLE DOES NOT CHANGE THE RESULT. THE LIGHT DOES NOT COME ON ALL THE TIME BUT IT DOES COME ON OFTEN ENOUGH TO CONCERN ME. MY WIFE IS ABOUT 110 POUNDS AND THE AIRBAG SENSOR SHOULD DETECT HER AS AN ADULT AND IT SHOULD ACTIVATE IN CASE OF A COLLISION. HOWEVER, WHEN THE "PASSENGER AIRBAG OFF" LIGHT IS ON WHEN AN ADULT SITS IN THE PASSENGER SEAT, IT IS A SAFETY ISSUE AND INFINITI SHOULD ADDRESS IT TO INSURE BASIC SAFETY OF ITS OCCUPANTS. ACCORDING TO THE WWW.MYG37.COM FORUM THERE ARE MANY G37 OWNERS WITH THE SAME ISSUE. YET THERE IS NO WARRANTY OR RECALL ISSUED YET. INFINIT DEALERS SAY THE PROBLEM IS THE SENSOR AND THE WHOLE SEAT MUST BE REPLACED AND ITS COST IS ABOUT $8,000 AND THE OWNER IS RESPONSIBLE FOR THE FULL PRICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066443February 1, 2018ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE CAR WAS JUST STOPPED AT THE ROAD. I WAS VERY SCARED. SOMETHING VERY DANGEROUS WITH THE CAR. AND THE CAR SOMETIMES LOWER ITS SPEED TO EXTREMELY LOW. AND I NEED TO START UP THE CAR TO START DRIVING AGAIN. AND THE DEALERSHIP REFUSED TO HELP ME. HE STEAL MY MONEY AND GET ME OFF FROM THEIR OFFICE. VERY RUDE AND NOT TRUSTFUL DEALERSHIP. I WISH TO RETURN THE CAR TO THEM AND TAKE MY MONEY BACK. IT'S A FRAUD HAPPENED TO ME! ON INFINITY CENTER TOLD ME IT'S EXTREMELY DANGEROUS TO DRIVE THAT CAR. AND IT'S NOT START UP OFTEN, OR CHANGED ITS SPEED VERY FAST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066094January 31, 2018AIR BAGS
AIRBAG WARNING LIGHT BLINKING. PER DEALER THIS IS CAUSED BY A FAULTY OCCUPANT SENSOR CAUSING THE AIRBAG TO NOT DEPLOY. DEALER STATES PART IS 4400.00 AND MAY NOT BE AVAILABLE PLUS THE COST TO INSTALL COULD BE NEAR 2000 TOTAL AROUND 6400.00. I WOULD THINK THAT THEIR AIRBAG SENSOR WOULD LAST LONGER THAN 9 YEARS AND THE BURDEN OF SUCH A HIGH COST SEEMS LIKE PRICE GOUGING NOT TO MENTION THEY ARE NOT SURE IF PART IS READILY AVAILABLE. VERY DANGEROUS SITUATION FOR SOMEONE WHO PAID GOOD MONEY FOR A VEHICLE THAT CAN NOT BE SAFELY DRIVEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065608January 29, 2018UNKNOWN OR OTHER
DASHBOARD CRACKING ALL OVER LEADING TO DASH AIRBAG WHICH MIGHT CAUSE AIRBAG TO PREMATURELY OPEN OR NOT OPEN IF INVOLVED IN A FRONT END ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11063912January 20, 2018AIR BAGS
CAR BATTERY DRAINED WHILE CAR WAS UNOCCUPIED (IN A GARAGE) FOR TWO WEEKS. AFTER JUMPING CAR OPERATED AS NORMAL EXCEPT FOR AIRBAG LIGHT. INFINITI DEALER INFORMED ME THAT THE AIRBAG DIAGNOSTIC UNIT HAD FAILED AND AIRBAGS WOULD NOT DEPLOY UNTIL A $1500 REPAIR WAS DONE. DEALER NOTED THAT THE UNIT LIKELY FAILED WHEN THE BATTERY WAS AT LOW POWER OR WHEN JUMPING (JUMPED CAR EXACTLY ACCORDING TO OWNER'S MANUAL).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11062276January 11, 2018AIR BAGS
TAKATA RECALL, MY CAR HAS EXPERIENCED TOTAL SHUT DOWN OF AIRBAGS DUE TO A FAULTY SENSOR IN THE PASSENGER SEAT. AFTER ONLINE RESEARCH I HAVE DISCOVERED THAT THIS IS A QUITE COMMON OCCURENCE AND CREATES A PUBLIC SAFETY HAZARD. DUE TO THE HIGH COST OF REPAIR, $5000+, MANY CITIZENS DO NOT HAVE THE PROBLEM FIXED, THUS DRIVING WITHOUT ANY AIRBAG PROTECTION. ALSO MANY PEOPLE ARE REPORTING THAT SOON AFTER BUYING A USED NISSAN PRODUCT THAT THE SAME PROBLEM OCCURS. I THINK THIS COULD LEAD ONE TO BELIEVE THAT THIS IS A QUITE COMMON PROBLEM UNDERREPORTED BY THE PRIMARY PARTIES. THIS ALONG WITH THE FACT OF EXCESSIVE REPAIR COST IS , IN MY OPINION, IS CREATING AN UNNECESSARY PUBLIC SAFETY HAZARD WHICH WARRANTS FURTHER INVESTIGATION. I THANK YOU FOR THE OPPORTUNITY TO ALLOW YOU TO RECEIVE MY CONCERNS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0