Hyundai Veracruz Complaints

662 consumer complaints on file.

#10639776September 29, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ELECTRICAL SYSTEM
AT RANDOM TIMES, I CANNOT MOVE MY SHIFTER FROM DRIVE TO PARK AND IT SEEMS TO CORRESPOND WITH THE ESC LIGHT TURNING ON WITHOUT PUSHING THE BUTTON. I CAN ONLY MOVE THE SHIFTER FROM DRIVE TO NEUTRAL AND HAVE TO LEAVE THE CAR IGNITION PARTIALLY ON AND CANNOT LOCK THE VEHICLE. OBVIOUSLY A SAFETY CONCERN! I HAVE BROUGHT IT TO THE LOCAL DEALER ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE ESC CONTROL EVEN AFTER THE RECALL BULLETIN. THE DEALER JUST DID A FIX RELATING TO THE OIL LEAK ISSUE AND TOLD HIM IT WAS ALSO DOING THE SHIFT ISSUE. PICKED VEHICLE UP 9/25/14 AS EVERYTHING WAS SUPPOSED TO BE RESOLVED BUT ONLY TO HAVE THE SHIFTER AND ESC ISSUE AGAIN ON 9/27 AND 9/29/14. CALLED DEALER AND AM BRINGING IN VEHICLE AGAIN TODAY 9/29/14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639870September 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE CONTACT BELIEVED THE RECALL WAS UNSAFE BECAUSE THE MANUFACTURER DID NOT INFORM THE DEALER OF A REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632367September 11, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS PARKED, THE SHIFTER FAILED TO MOVE FROM THE PARK POSITION. THE DEALER STATED THAT THE STOP LAMP SWITCH WAS DEFECTIVE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE DEALER REPAIRED THE VEHICLE EACH TIME. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT REFUSED TO ASSIST BECAUSE THE RECALL REMEDY WAS ALREADY PERFORMED ONCE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631775September 9, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW AND HIGH BEAMS STOP OPERATING INTERMITTENTLY WITHOUT WARNING. ALSO, THE CONTACT EXPERIENCED A SHORT IN THE HEADLIGHTS UPON USING THE TURN SIGNALS. THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631947September 9, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECHARGED THE BATTERY IN ORDER TO START THE VEHICLE. ON A DIFFERENT OCCASION, WHILE DRIVING 15 MPH, THE BATTERY LIGHT FLASHED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND BECAME STUCK IN THE DRIVE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632011September 9, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631486September 8, 2014
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. ONCE THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE IDLER PULLEY AND BELT WERE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING: ENGINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630030September 2, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE USING CRUISE CONTROL COULD NOT PUSH BRAKES CAR KEPT GOING. THE CAR WILL NOT SHIFT FROM OUT OF PARK. I HAVE TO USE A SCREWDRIVER TO PRESS THE SHIFT LOCK RELEASE IN ORDER TO DRIVE. CHECK ENGINE LIGHT IS ON & THE AIRBAG LIGHT ALONG WITH THE ESC. THE BRAKE LIGHT WILL NOT ILLUMINATE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629739August 31, 2014
ELECTRICAL SYSTEM
CAR LOST ALL POWER IN HEAVY TRAFFIC. SECOND FAILURE OF ALTERNATOR HAPPENED AT ABOUT 58,000 MILES APPROXIMATELY THIRD HAPPENED AT 82,600 MILES APPROXIMATELY SIMILAR SITUATION ON ALL THREE INCIDENTS WE FELT THREATEN AT EVERY INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628108August 25, 2014
ELECTRICAL SYSTEM
THE VEHICLE HAS THE PROXIMITY START KEY. ON PAGE 5-6 THE INSTRUCTIONS MANUAL CLEARLY STATES THAT THE KEY MUST BE IN THE VEHICLE, THE IGNITION SWITCH MUST BE TURNED AND THE BREAK MUST BE DEPRESSED FOR THE CAR TO START. IT FURTHER STATES THAT THE CAR SHOULD BE SERVICED IMMEDIATELY IF ITS OPERATION DEVIATES FROM THE PRESCRIBED INSTRUCTIONS. THE CAR WILL START BY ONLY ADHERING TO THE FIRST TWO PARTS OF THE INSTRUCTION, WHICH IS TO HAVE THE KEY PRESENT IN THE CAR AND TURNING THE IGNITION SWITCH. THE DANGER IS IT STARTS WITHOUT PRESSING AND HOLDING THE BRAKE. THE INSTRUCTIONS FOR STARTING THE VEHICLE IS LOCATED IN A YELLOW WARNING BOX AND HYUNDAI STATES THAT TO IGNORE A WARNING CAN RESULT IN SERIOUS BODILY INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627016August 21, 2014
UNKNOWN OR OTHER, SERVICE BRAKES
THE VEHICLE GOT HARDER AND HARDER TO PUT IN AND OUT OF GEAR UNTIL IT WOULD NOT COME OUT OF PARK UNTIL YOU SLAMMED ON THE BRAKES A FEW TIMES AND TURNED THE ENGINE ON AND OFF. THEN WHEN YOU GOT TO YOUR DESTINATION YOU COULDN'T GET THE CAR BACK IN PARK WITHOUT THE SAME ROUTINE. BRAKE LIGHT SWITCH WAS OUT. BUT THE DASH LIGHTS STARTED BLINKING ON AND OFF. TOOK IT TO THE HYUNDAI DEALERSHIP AND IT TURNED OUT FRONT AND REAR VALVE COVERS GASKETS HAD LEAKED AND DUMPED OIL ONTO THE ALTERNATOR CAUSING IT TO BURN UP. VERY EXPENSIVE REPAIRS AND POSSIBLY DANGEROUS SITUATION TO BE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620947August 8, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
RANDOMLY AFTER PULLING UP TO A STOP IN MY GARAGE, I CANNOT MOVE MY SHIFTER FROM DRIVE TO PARK. I CAN ONLY MOVE IT BACK AND FORTH FROM NEUTRAL TO DRIVE. AFTER TURNING THE CAR ON AND OFF MULTIPLE TIMES IN NEUTRAL IT ALLOWED ME TO PUT THE CAR INTO PARK. I COULD NOT BACK OUT OF MY GARAGE, NOR COULD I PUT IT INTO PARK, A SERIOUS SAFETY CONCERN. I CALLED HYUNDAI CORPORATE AND THEY TOLD ME THE RECALL FOR IT HAS ALREADY BEEN DONE, BUT IT IS DOING IT NOW EVERY TIME I WANT TO PUT IT INTO PARK. THE ESC OFF LIGHT COMES ON WITHOUT PUSHING THE BUTTON AND THE CAR IS STUCK IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620948August 8, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616743July 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE STARTING THE IGNITION THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHO STATED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615163July 21, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
AT 16343 MILEAGE, ELECTRONIC STABILITY CONTROL (ESC) WARNING LIGHT ILLUMINATED AND VEHICLE WAS DIFFICULT TO SHIFT OUT OF PARK. DEALER REPLACED BRAKE LIGHT ASSEMBLY UNDER WARRANTY. AT 40,100 MILEAGE, ESC WARNING LIGHT AGAIN ILLUMINATED. DEALER AGAIN REPLACED THE BRAKE LIGHT ASSEMBLY SWITCH UNDER RECALL CAMPAIGN 092. AT 87,719 MILEAGE, THE ESC WARNING LIGHT AGAIN ILLUMINATED AND VEHICLE WAS DIFFICULT TO SHIFT OUT OF PARK. DEALER AGAIN REPLACED THE BRAKE LIGHT ASSEMBLY SWITCH AT MY COST, EVEN THOUGH THE BAD SWITCH HAD BEEN REPLACED DUE TO A RECALL. AT 129,000 MILEAGE, THE ESC WARNING LIGHT IS ONCE AGAIN ILLUMINATED AND THE VEHICLE IS DIFFICULT TO SHIFT FROM PARK. THIS MEANS THAT THE BRAKE LIGHT SWITCH IS AGAIN BAD. THE VEHICLE IS ON IT'S 4TH BRAKE LIGHT SWITCH. SINCE THIS IS PART OF A PART DEFECT RECALL, HYUNDAI SHOULD WARRANT THE REPLACEMENT PART FOR LIFETIME FREE REPLACEMENT, BUT THEY DO NOT. THE REPLACEMENT RECALL PART IS OBVIOUSLY NO BETTER THAN THE PART IT REPLACES. THE BRAKE LIGHT SWITCH IS NOT A ROUTINE WEAR PART, AND AT THIS DEGREE OF FAILURE, AN SEVERE DESIGN FLAW IS INDICATED. THIS IS A CRITICAL SAFETY ITEM THAT AFFECTS ELECTRONIC STABILITY CONTROL, SHIFTING, AND BRAKE LIGHT ILLUMINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614775July 20, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
ON ABOUT JUNE 23, 2014 MY WIFE WAS DRIVING HER 2008 HYUNDAI VERACRUZ AT ABOUT 65MPH. IT STARTED SLOWING DOWN EVEN THOUGH THE GAS PEDAL WAS PUSHED. SHE PULLED OVER AND SHUT THE CAR OFF WHILE TRYING TO DECIDE WHAT TO DO. SHE DECIDED TO TURN THE CAR BACK ON AND SEE HOW IT DROVE. IT SEEMED FINE THE REST OF THE WAY HOME. BEFORE I COULD TAKE IT INTO THE REPAIR SHOP THE CHECK ENGINE LIGHT TURNED OFF BY ITSELF. I THOUGHT MAYBE THERE WAS JUST A MISTAKE WITH THE LIGHT COMING ON AND EVERYTHING WAS FINE. ABOUT TWO WEEKS LATER, WHILE DRIVING AT ABOUT THE SAME SPEED, IT STARTED SLOWING DOWN BY ITSELF AGAIN. SHE PULLED OFF TO THE SIDE AND SHUT THE CAR OFF AGAIN. I HAD HER TURN IT ON A COUPLE MINUTES LATER AND EVERYTHING WAS FINE AGAIN. THE CHECK ENGINE LIGHT HAS STAYED ON THIS TIME AND I TOOK IT RIGHT TO THE SHOP TO GET FIXED. I RAN A CODE READER AND EVERYTHING SOUNDED LIKE IT WAS THE THROTTLE POSITION SENSOR. WELL THE SHOP TELLS ME THAT IT'S THE THROTTLE BODY THAT NEEDS REPLACED. I TOOK IT IN ON MONDAY, JULY 14 AND THEY SAID THEY HAD TO ORDER THE PART AND IT WOULD BE HERE ON THURSDAY, JULY 17. SO THURSDAY WE DROPPED THE CAR OFF AND WAITED FOR THE CALL THAT IT WAS DONE. DIDN'T HAPPEN!! WE FINALLY CALLED THEM AROUND 5:00 AND THEY SAID THAT THEY WERE STILL WAITING ON THE PART AND IT SHOULD DEFINITELY BE DONE BY SATURDAY, JULY 19. SATURDAY MORNING THEY CALL AND SAY THAT THEY DON'T KNOW WHERE THE PART IT AND THAT IS LOST SOMEWHERE!?!? NOW THEY'RE SAYING IT WILL DEFINITELY BE DONE BY TUESDAY, JULY 22. WE'LL SEE. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND THE CONCERNS THAT THERE IS A DESIGN PROBLEM WITH THE THROTTLE BODY/ THROTTLE POSITION SENSOR BUT HYUNDAI DOESN'T SEEM TO THINK SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609308July 9, 2014
ELECTRICAL SYSTEM
FIRST INCIDENT: 7/18/2011 & 70546 MILEAGE : ALTERNATOR SHORTED OUT AT 65 MPH ON INTERSTATE 287 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. SECOND INCIDENT 6/26/2014 & 110,846 MILEAGE: SAME SCENARIO, ALTERNATOR SHORTED OUT RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO THE ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED A SECOND TIME. THE DEALER MAHWAH HYUNDAI SAYS I SHOULD HAVE NOTICED THE LEAK. (MY FAULT $880.00). ALTERNATOR BELOW THE VALUE COVER, WHO DESIGNED THIS. ANOTHER GM COVERUP GOING ON HERE. I CAN NOT BELIEVE ALL THE OTHERS WITH THE SAME ISSUE.THERE IS NO FIX FOR THIS OTHER THAN REPLACING VALVE COVER GASKET AND ALTERNATOR WHEN IT HAPPENS AGAIN. THIS CANNOT BE DETECTED BY DEALER VISUAL INSPECTION PRIOR TO FAILURE. THIS IS VERY UNSAFE. I HAVE ALL MAINTENANCE DONE AT THE DEALERSHIP I PURCHASED THE CAR AT ACCORDING TO THE MAINTENANCE SCHEDULE AND THE DEALER RECOMMENDATIONS. THIS SHOULD REQUIRE A RECALL BEFORE SOMEONE GETS HURTS IN AN ACCIDENT. - OAKLAND, NJ, USA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588585May 15, 2014
SUSPENSION
REAR HUBS AND BEARINGS WERE REPLACED AT 36,300 UNDER WARRANTY AND AT 45,493 AND REPAIR IS NOW REQUIRED AGAIN 67,000. IF NOT REPAIRED, WHEELS CAN SEIZE. FREQUENCY OF THIS REPAIR WOULD INDICATE FAULTY ENGINEERING AND A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588623May 15, 2014
SEAT BELTS
SECOND ROW, DRIVER SIDE SEATBELT JAMMED, UNABLE TO LOSEN IT TO THE POINT IT IS RUINING THE LEATHER SEAT. TOLD BY THE DEALER WHERE I PURCHASED THE VEHICLE THE RETRACTOR WOULD NEED TO BE REPLACED DUE TO THERE BEING A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587899May 12, 2014
AIR BAGS
OUR HYUNDAI VERACRUZ AIRBAG INDICATOR LIGHT CAME ON AND WHEN WE BROUGHT IT TO THE DEALER THEY INFORMED US THAT THE SEAT TRACK POSITION SENSOR HAD GONE BAD. IT WOULD SEEM TO ME THAT THIS WOULD BE A CONSIDERABLE SAFETY CONCERN IF THE AIR BAGS DIDN'T WORK. IT WOULD ALSO SEEM TO ME THAT THIS IS SOMETHING THAT SHOULD NOT FAIL UNDER NORMAL WEAR AND TEAR. I HAVE DONE SOME RESEARCH AND THERE ARE OTHERS WHO ARE HAVING THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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