Hyundai Veracruz Complaints

662 consumer complaints on file.

#11414263April 28, 2021
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ROHRMAN HYUNDAI (304 SAGAMORE PARKWAY, NORTH, LAFAYETTE, IN 47904, (765) 448-1502) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS THEN TAKEN TO WEBB HYUNDAI MERRILLVILLE (1000 W 81ST AVE, MERRILLVILLE, IN 46410, (219) 249-4961) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414084April 27, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THERE WAS NO WARNING LIGHT ILLUMINATED. AAA WAS CALLED TO JUMP START THE VEHICLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT SHE HAD EXPERIENCED THE FAILURE ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND THE ENGINE WERE COVERED IN OIL AND GREASE. THE CONTACT WAS INFORMED THAT THE ENGINE AND ALTERNATOR NEEDED TO BE REPLACED. FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, (508) 699-4700) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRIECO HYUNDAI SERVICE DEPARTMENT (1890 HARTFORD AVE, JOHNSTON, RI 02919, (833) 858-4887) AND IMPERIAL HYUNDAI (154 E MAIN ST, MILFORD, MA 01757, (508) 488-2382) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 198,736. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414171April 27, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413907April 26, 2021
STRUCTURE:BODY
WE WERE DRIVING DOWN THE ROAD ABOUT 45 MILES AN HOUR AND THE MOONROOF WENT FLYING OFF, THERE WERE CARS OUTBACK OF US AND WE WERE LUCKY IT DIDN`T HIT ANYONE, WE PUT CARDBOARD AND PLASTIC WITH DUCT TAPE FOR NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413796April 26, 2021
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2010 HYUNDAI VERACRUZ. CONSUMER WRITES REGARDING OIL LEAK ON ALTERNATOR SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413848April 25, 2021
ELECTRICAL SYSTEM, ENGINE
ON 4/23/21, I WENT TO START THE VEHICLE (WHICH IS OUR ONLY VEHICLE TO TRANSPORT OUR CHILDREN), BUT IT DID NOT START AS IF THE BATTERY WAS DEAD. MY HUSBAND TRIED TO JUMP THE VEHICLE, BUT IT DIED AS SOON AS JUMPER PACK WAS TAKEN OFF. LATER THAT DAY, MY BABY BECAME VERY ILL AND WE HAD TO GO TO URGENT CARE. MY HUSBAND ONLY HAS A WORK VAN THAT DOES NOT HAVE SEATS TO TRANSPORT PASSENGERS, SO HE PUT THE CAR ON A CHARGER FOR A BIT AND THE CAR STARTED. WHILE ON THE HIGHWAY, THE VEHICLE SUDDENLY LOST POWER, BUT WE WERE ABLE TO COAST OFF THE HIGHWAY ONTO AN EXIT. WE JUMPED THE CAR WITH A JUMPER PACK AND MADE IT TO THE URGENT CARE. ON THE WAY HOME, WE WERE ABLE TO JUMP THE CAR WITH THE JUMPER PACK TO GET IT STARTED, BUT THE VEHICLE ONCE AGAIN LOST POWER ON THE HIGHWAY. WE THEN TRIED TO STAY OFF THE HIGHWAY, BUT THE VEHICLE KEPT LOSING POWER AND WE HAD TO JUMP IT EVERY TIME WE HAD TO STOP, WHICH LEFT US BLOCKING TRAFFIC MULTIPLE TIMES. WE WERE ABLE TO JUMP THE CAR AND GET IT INTO A PARKING LOT, BUT THE CAR WOULD NOT START WITH A JUMP AFTER THAT. WE HAD TO LEAVE THE VEHICLE IN A PARKING LOT FROM 4/23/21 UNTIL 4/25/21, WHEN MY HUSBAND WAS ABLE TO USE HIS WORK VAN AND A CAR TRAILER TO TOW THE CAR TO THE HYUNDAI DEALERSHIP. HE LOOKED AT THE CAR WHEN HE DROPPED IT OFF AND THE ALTERNATOR WAS COVERED IN OIL, WHICH CAUSED IT TO GO OUT SUDDENLY. THERE IS A CURRENT HYUNDAI RECALL ON THE CAR OVER THE ISSUE, BUT THERE IS NO FIX. THE DEALERSHIP SAID WE HAVE TO PAY FOR REPAIRS OUT OF POCKET AND HOPEFULLY GET REIMBURSED LATER. THIS IS A LARGE UNEXPECTED EXPENSE WHEN WE ARE ALREADY DEALING WITH EMPLOYMENT ISSUES RELATED TO COVID-19. THANKFULLY, NO ONE WAS INJURED OVER THIS MAJOR SAFETY ISSUE WHILE LOSING POWER ON THE HIGHWAY AND CITY STREETS. MANUFACTURER RECALL NUMBER 197 NHTSA RECALL NUMBER 20V705000 PER NHTSA.GOV WEBSITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413364April 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THERE WAS AN OIL LEAK COMING FROM THE FRONT CYLINDER BANK COVER GASKET. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. ANTWERPEN HYUNDAI CATONSVILLE (6440 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 747-3333) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412847April 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT'S WIFE WAS PARKING THE VEHICLE, WHEN A BURNING OIL ODOR WAS DETECTED AND SAW SMOKE COMING FROM UNDER THE HOOD FROM THE FRONT PASSENGER'S SIDE. THE CONTACT STATED THAT THERE WAS AN OIL LEAK FROM THE ALTERNATOR AND SMOKE CAME FROM UNDER THE GASKET VALVE COVER. COASTAL HYUNDAI (915 W NEW HAVEN AVE, MELBOURNE, FL 32901) WAS MADE AWARE OF THE FAILURE RELATING IT TO THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11408411April 16, 2021
ENGINE
I RECEIVED A RECALL NOTIFICATION FROM HUUNDAI MOTOR AMERICA REGARDING A SAFETY RECALL WITH ENGINES LEAKING OIL FROM THE FRONT CYLINDER BANK'S VALVE COVER ONTO THE ALTERNATOR. AS A RESULT, IT DAMAGED THE ALTERNATOR RESULTING DISABLEMENT OF THE CHARGING SYSTEM. THE ENGINE SHUT OFF AND CNA INCREASE THE RISK OF CRASH. I TOOK IT IN TO THE DEALERSHIP AND CALLED THEIR CUSTOMER SERVICE (3/18/21 CASE # 18073112) AND THEY SAID THEY HAVE NO RESOLUTION. NOW, MY CAR IS COMPLETELY NOT DRIVABLE. I HAVE TO TAKE IT TO A MECHANIC SHOP TO REPLACE THE GASKET AND ALTERNATOR. I FIRMLY BELIEVE THAT HYNDAI MOTOR SHOULD BE RESPONSIBLE FOR THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408193April 15, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SANSONE HYUNDAI (90-100 US-1, AVENEL, NJ 07001, (888) 566-5311) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408201April 15, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408249April 15, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THREE UNKNOWN DEALERS AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408061April 14, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS SMOKING DUE TO RECALL ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407257April 9, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407290April 9, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT ENGINE OIL WAS LEAKING ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO HYUNDAI OF SOUTH BRUNSWICK (3905 US-1, MONMOUTH JUNCTION, NJ 08852) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406931April 7, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE INSPECTING THE VEHICLE, SHE NOTICED OIL LEAKING ONTO THE ALTERNATOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406419April 5, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406436April 5, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SOUTH POINT HYUNDAI (4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406476April 5, 2021
FUEL/PROPULSION SYSTEM
CAR HAS BEEN REPAIRED 7 TIMES UNDER A RECALL WITH NO FIX AND HAS BEEN SITTING FOR 8 WEEKS DEAD WAITING FOR A RESOLUTION. WE WOULD LIKE THE MANUFACTURERER TO BUY BACK THE CAR UNDER THE RECALL LAW AS THEY CAN NOT FIX THE PROBLEM. OIL GAS CAP HAS LEAKED ON THE ALTERNATOR AGAIN AND CAR STOPPED WHILE MY CHILD WAS DRIVING IT FOR THE 7TH TIME SINCE 2011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406081April 2, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - PARK HYUNDAI LOCATED AT 3111 N MAIN ST, GAINESVILLE, FL 32609 WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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