Hyundai Tucson Complaints (2026)

99 consumer complaints on file.

#11773058October 22, 2026
AIR BAGS
The vehicle was in a significant crash which smashed in the front end and popped both front tires during which the airbags did not deploy. The vehicle is available until the insurance company moves it to salvage. Since the airbag did not deploy my fiance suffered a concussion from hitting the steering wheel. The problem has not been investigated by anyone other than insurance. No warnings of system problems were on prior to the failure to our knowledge.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11772331October 20, 2026
POWER TRAIN
Suspect faulty TCU or associated software: My 2026 Tucson Hybrid, purchased in February, has an intermittent “Shift-by-Wire (SBW)” fault where the car refuses to shift into gear (e.g., Reverse) and displays “The car is already in the desired gear” warning on dashboard and the Check Engine light comes On. Retrying (turn car off, wait a while and restart) generally resolves the immediate issue and the Check Engine light turns Off. However, I don’t feel safe driving the car until a definitive warranty repair can be done. So, I had it towed to the dealer. The dealer showed me screen shots of their initial scan indicating No DTC codes were found, that they could not duplicate the problem, and I could pick the car up. If the Check Engine light came on there should be a DTC code stored in non-volatile memory, right? I asked the dealer to keep the car and have a technician drive it until they duplicate and fix the problem. They agreed but I have evidence that indicates the car is not being driven. I filed a formal consumer complaint with Hyundai Corporate Customer Care and received a Case Number (43328121) but no other communication in the weeks since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772370October 20, 2026
AIR BAGS
The accident occurred at the intersection of [XXX]. On XXX 2026 at 2:32 pm I was involved in an accident where I was T-Boned on the drivers side impacting my drivers side front fender, drivers door and drivers side grill. I was given a green light when I entered out on to [XXX] from [XXX].The other driver in a silver VW 4door hatchback going East on [XXX]. I was dong about 10 mph when the primary impact was the drivers side front fender and grill. The impact lifted my car in the air and pushed it over several feet. No airbag deployment whatsoever. I had back, neck, arm leg and seatbelt injures for pelvis to and including left arm. I was taken from my car to the via ambulance to the hospital. My car was totaled due to severe damage. My car was not involved in NHTSA recall 26V254000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11772045October 19, 2026
UNKNOWN OR OTHER
Back up camera intermittently doesn’t work. Car can have sat in driveway or been driven, either one, and the cameras will randomly not work and then work again for no apparent reason. Green screen saying that camera not available now and check again later, or words to that effect. This is not one incident, has happened many times. Each time I've tried to take it to the dealer it works when I'm there so they can't troubleshoot it. I consider this a major safety issue that needs an official recall and fix from hyundai
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772144October 19, 2026
LANE DEPARTURE: ASSIST
The "Consider Taking a Break" alert and chime comes up randomly and is a driving distraction. There is no way to turn off the alert. I feel this is a safety issue since it causes a distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771740October 16, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
No signal to driver cluster/ panel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770128October 9, 2026
AIR BAGS, SEAT BELTS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Safety of anyone, including a service dog in the car, is at risk from accident. 10-01-2026 5:30 am accident. -I was Struck on drivers side (t-bone) both driverside doors, -NO airbag or seatbelt tensioning. - Whole body slammed up against driver's door, INJURIES-spinal, left leg (required a leg brash to stabilize), head injury - Car executing dtc B1413 safty airbag alerts since day purchased (pages of them) had to constantly fight lane keeping steering me over lane markings shut off on steering wheel blue link helped me shut it down completely. In settings- manufacturer has not inspected. I've tried two escalated complaints. - there's a red airbag indicator in the cabin. Above that says airbag off, it goes on and off on its own. Filed to complaints with manufacturer last complaint. Prior to accident is complaint number 43328081
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11769810October 8, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
On approximately XXX, while traveling on [XXX], the vehicle's automatic emergency braking system engaged abruptly and without warning. The vehicle ahead had stopped with sufficient distance for a normal, controlled stop. Despite this, the automatic braking system activated suddenly on the 45-mph roadway, causing my left arm to jam and my head to jolt forward. Within the following week, two additional incidents of similar abrupt automatic braking occurred. Recall Discovery I subsequently researched the vehicle online and discovered an active recall for sensitive braking on this year, make, and model. The recall number may be researched and verified via the vehicle VIN number provided above. I was never notified of this recall by either the manufacturer or Element Fleet Management. I have since taken the vehicle in for resolution of the recall, and the problem has not recurred. Injury and Medical Treatment In the days following the initial incident, I began experiencing shoulder, neck, and back pain. I sought chiropractic care for approximately six weeks. As symptoms persisted, I consulted an orthopedic specialist and was diagnosed with whiplash. My symptoms have not fully resolved. I continue to experience constant pain, restricted mobility, lifting limitations, and impaired sleep. I have had 2 sets of X-rays as well as an MRI and have also been diagnosed with a Labral tear resulting in frozen shoulder and prescribed physical therapy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11769400October 6, 2026
SEAT BELTS
Summary of Safety Defect: The rear center seat belt female buckle assembly is severely crushed due to a design or clearance defect. This damage occurs during normal use when folding down the rear seats. The vehicle is nearly brand new, and the rear seats have only been folded down twice. When the male end is inserted, it will latch into the crushed female housing but immediately becomes permanently stuck. Safety Risk: In the event of an accident or emergency evacuation, an occupant restrained in the rear center seat could become trapped in the vehicle due to the jammed buckle mechanism. Alternatively, the compromised plastic and metal casing could fail entirely under the stress of a crash, leading to structural breakdown of the restraint and potential occupant ejection. Additionally, this defect completely removes the vehicle's utility for a family of five. Because the middle seat cannot be safely utilized, I am unable to transport my family of five safely. Dealer / Manufacturer Actions: The vehicle was presented to D'Arcy Hyundai for diagnosis and repair. The service department denied warranty coverage, claiming the component suffered "external damage" rather than a manufacturing defect. This decision was escalated directly to Hyundai Corporate, who reviewed the dealer’s findings and formally backed the denial of coverage. A review of online consumer forums reveals that this is a widespread design flaw reported by many other Hyundai owners facing similar buckle damage from normal seat operation. The manufacturer refuses to acknowledge that standard operation of the folding seats directly damages their own critical safety components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768285October 1, 2026
EXTERIOR LIGHTING
I own a 2026 Hyundai Tucson Limited and am reporting extremely poor daytime visibility of the entire lower row of touch-sensitive controls on the center dashboard. The illuminated symbols and status indicators are so dim in normal daylight, and especially in bright sunlight, that they are difficult to see while driving. This includes the climate controls and heated/ventilated seat controls. The ventilated-seat control is a particularly concerning example because I can press the control but cannot reliably determine whether it is OFF, LOW, MEDIUM, or HIGH without looking closely at the panel. The controls function properly, but their status is essentially invisible in daylight, requiring the driver to divert their attention from the road. Increasing the vehicle’s interior/instrument illumination does not adequately correct the problem.This appears to be an illumination/design issue affecting the new\-generation Tucson, rather than a failure unique to my vehicle. I am requesting that NHTSA investigate the inadequate daytime visibility of these controls as a potential driver distraction and safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767287September 27, 2026
UNKNOWN OR OTHER
The "Consider Taking a Break" advisory comes on as far too often creating a dangerous distraction. As an example: when traveling on a straight road with the cruise control on and making no significant steering inputs other than that required to keep the vehicle going straight, the alert would come on about every 4 minutes. Sometimes it would repeat in as little as 1 minute. This went on for more than 40 miles on [XXX] between [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767168September 26, 2026
UNKNOWN OR OTHER
Vehicle sounds an alarm and flashes message "Consider taking a break" every 5-10 minutes at freeway speeds, regardless of driving patterns. It distracts from attention to traffic or any real problems the vehicle may have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766784September 24, 2026
UNKNOWN OR OTHER
Digital cluster going blank, no signal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765985September 21, 2026
UNKNOWN OR OTHER
While the motor vehicle is in drive, the digital cluster will randomly reboot causing the digital cluster screen to go blank. Sometimes it will reboot and “no signal” will appear and I would lose my information on speedometer /side view cameras, and other important information for me to drive safely on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764919September 17, 2026
ELECTRICAL SYSTEM
While traveling the following have happened multiple times. It has already been serviced by the dealership who corrected all pending recalls and then informed me they could not replicate the problem. It has now happened since the vehicle was returned to me. This morning while driving at freeway speeds. Multiple times Total HUD Failure: The Heads-Up Display (HUD) completely cuts power and turns off. Dashboard Cascade: The digital instrument cluster momentarily flashes almost every critical warning light simultaneously (including Brake, EPS, Charging, and Lane-Keep systems) before clearing itself. Powertrain Integrity: The engine and hybrid powertrain continue to run smoothly with no loss of propulsion or mechanical stuttering when the event occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764755September 16, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
1.Driver Attention Warning (DAW). A sudden chime rings three times, the volume on my radio is cut. I am immediately distracted and look down at my dash. It is a picture of a steaming coffee cup with a note saying, “Consider Taking A Break”. At 55 mph, I am traveling 80 ft/sec. My eyes are diverted from the road for 2 seconds. There is a standard 1.5 second reaction time for my foot to reach the brake. The optimal mechanical braking distance for a 2026 Hyundai Tucson at 55 mph is approximately 104 feet under ideal, dry conditions. 2 sec =160ft 1.5 sec = 120ft Optimal braking=104ft --------------------------------------- Best case stopping =384ft Now, if there is a downhill, wet, or icy conditions, sand and gravel if I have to choose the ditch to avoid an obstacle that I would have seen 3.5 seconds earlier, I could conceivably be unable to stop for over 500 feet, putting myself and/or others at great risk of injury or death. The DAW is an annoying and unnecessary distraction at best, and a potentially fatal distraction in the gravest of circumstances. I declare that it is a serious safety hazard and request firmly that it be permanently disabled on my 2026 Tucson 2. Rear Cross-Traffic Collision-Avoidance Assist (RCCA) When I am backing out of my driveway into the immediate travel lane (not crossing a lane), my steering wheel vibrates and the brake is remotely applied and not by my choosing if a vehicle in the OTHER lane (which I am not entering) passes by. If two, three, four or more vehicles pass in the lane that I am not traveling, my car is rendered helplessly stopped while vehicles in my travel lane come around the corner toward me and find me stopped against my will right in front of them. This is an annoyance at best, and another grave circumstance at worst. This RCCA feature is putting myself and/or others at great risk of injury or death. I declare that it is a serious safety hazard and request it be permanently disabled on my 2026 Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763896September 13, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driver alert system frequently comes on with blinking lights and on several occasions has slowed the vehicle while on cruise control even though both hands were on steering wheel. It appears that system is overly sensitive to glare from the sun. Hyundai should issue either a recall or software fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762604September 7, 2026
ELECTRICAL SYSTEM
My instrument cluster goes completely blank while driving the vehicle. It will also have every light come on when it does come back on all of the check engine lights, and every other diagnosis light comes on. It continues to do this while driving. I have already had the safety recall done and it is still failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761527September 2, 2026
ENGINE, ELECTRICAL SYSTEM
Sudden uncommanded high engine revving 4000 rpm with loss of forward acceleration while driving. ISG (Idle Stop n Go) indicator on dashboard turned yellow and system could not manually override. Vehicle was turned off. After car turned back on after about 30 minutes It entered a Protective Limp Home Mode, which cleared the systems. All seemed back to normal. It was advised to have vehicle towed to the dealer where purchased. The vehicle has only 4,000 miles and 9 months old. To date the dealer could not replicate the malfunction and could not find any abnormalities In the codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760848August 31, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
I lease a brand new 2026 Hyundai Tucson from Hyundai of [XXX] in [XXX] onXXX. I later discovered that there was an open recall on the vehicle dated XXX almost two months prior to my taking delivery of the vehicle. I've tried to secure a loaner car from the dealership in order to get the recall resolved but have been told it would be months before a car is available. From my understanding, this vehicle should not have been delivered with an open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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