Hyundai Tucson Complaints (2017)
1,095 consumer complaints on file.
- #11698102November 7, 2025ENGINE
Hyundai issued a major recall in 2025 for models like the Sonata, Tucson, and Santa Fe due to faulty piston rings and ECM settings that caused oil to burn rapidly. consume oil excessively due to defective piston rings, engine control module (ECM) issues, or poor engine design. These problems cause oil to burn inside the engine rather than leak externally. it needs to be recalled or replaced this is a saftey issue for me and my family it is using excessive oil and there are no visible leaks please fix it this !
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11698276November 7, 2025ENGINE
Burning oil. More than a quart every couple hundred miles sometimes much more than that. Very bad burning oil smell coming from engine into the inside of my car. I feel sick everytime I drive from breathing in fumes. Need oil consumption test asap
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11696314October 29, 2025UNKNOWN OR OTHER
Paint is starting to peel of on my sedona sunset tucson 2017
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11696344October 29, 2025ENGINE
1- I purchased a 2017 Hyundai from CarMax in Edison, NJ 2- Within one month the car broke down, choking and not being able to go highway speeds 3- Brought it to Goodyear, (CarMax’s repair provider for their warranty). They replaced the ignition coils, engine modules-coils, performed a GDI/PFI 2-step fuel system cleaning, (known as Top Engine Cleaning. They replaced the spark plugs and the engine air and cabin filters. The engine was clogged with carbon deposits. 4- 7 Months later the same thing happened and the same work was done by Pep Boys. 5- Two to three weeks later it happened again. The work was guaranteed so they “fixed” it again. They also said the engine was low by 2 1/2 quarts and there was a problem with that engine, I should check with Hyundai. 6- I was told by Hyundai’s corporate office to go to one of their dealerships and get an Oil Consumption Test, which consist of an oil change and then have it tested after 1,000 miles. I will get 2 - 4 test before a determination is made. 7- The car failed the first test, having consumed 2 1/2 quarts of oil within a 1,000 miles. 8- I was told I had to get a Top Engine Cleaning, (the 3rd one within 13 months), before I can continue the test. 9- I get the engine cleaned for, $1,434.11 then resumed testing. 10- The car failed again and I was told by Corporate that they are dropping my claim because the car has too many miles and is too old! From the very beginning they knew the year of the car and the mileage. I am being defrauded and I’m now stuck with paying a $485.90 car note along with a $269 a month insurance bill for a car that was no good from the very beginning! Please,I need your help to hold Hyundai responsible for their promise to give me a new engine after following the steps they required of me, and/or holding CarMax responsible for selling me a car with an engine that is no good. This has cost me thousands of dollars on top of what I’m paying for the car!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11696482October 29, 2025ELECTRICAL SYSTEM, ENGINE
My 2017 Hyundai Tucson has completely broken down will not go into reverse had a diagnostics at Hyundai. I thought it was going to be covered because of the class action suit. My car apparently was not in the recall or the suit. I don’t understand I have the identical problem of the dual clutch transmission issue. I’ve tried to get Hyundai to do good-faith repair they refused. I’ve contacted Carmax where I purchased the vehicle. They had the car when the lawsuit was finalized I didn’t know anything about the lawsuit or the problem with the vehicle. I’ve had the car for five years it’s at 85,000 miles. I don’t know what to do.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11696065October 28, 2025ENGINE
Excessive oil consumption leading to catastrophic engine failure
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11695914October 27, 2025POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I've taken the vehicle to several mechanics for engine-idling when turning, going up-hill. I've purchased new plugs, lines, engine cleaners, no-one can figure it out. The oil now has engine shavings even though the oil was recently changed. The car broke down today
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11695358October 24, 2025POWER TRAIN
My Hyundai’s replacement engine, installed under a recall a little over a year ago, is now failing again. Hyundai’s service department was the only shop to ever work on the engine. There is visible silicone drooping from the area where the head and block were torqued down — a defect hidden beneath the engine cover that isn’t removed during normal maintenance. Hyundai Corporate acknowledged silicone use would be “shoddy work,” yet refuses further review, stating they’ve “never had a customer dispute something within 18 months later.” If Hyundai engines arrive sealed and shops don’t handle insulation, silicone should not be present. This may indicate poor workmanship or improper installation on recalled engines. I request NHTSA review this as a recurring safety and workmanship issue on Hyundai recall replacements.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11694844October 21, 2025ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2017 Hyundai Tucson. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond while stopped at a red light. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11693743October 16, 2025FUEL/PROPULSION SYSTEM
Engine was replaced but car kept sputtering only to find out the fuel injectors needing replacement
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11693635October 15, 2025ENGINE
The auto has 112,000 miles and is using oil excessively. A quart with every gas fill up.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11693713October 15, 2025ENGINE
Engine burning oil. Had 2 oil consumption tests and failed both. Had engine combustion chamber cleaned and still burning oil. Hyundai denied new engine
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11692804October 11, 2025ENGINE, POWER TRAIN
excessive OIL CONSUMPTION no leaks its buring oil
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11691332October 4, 2025ENGINE
Had an oil change on September 29th. The mechanic brought to my attention metal shavings in the oil and advised that I should get rid of the car because it won’t last much longer. It drove fine for a day until the next afternoon I was driving on the highway with my children and the engine started knocking loudly. The car stopped accelerating past 45 mph. I was close to my house fortunately but barely made it as it sounded like the engine would blow. It is now sitting in my driveway still knocking when I start it and don’t feel safe driving it anywhere. There were 0 warning lights. I was not aware of the engine issues these cars had until I did some research and looks like it’s very common. Seeing some people had luck getting replacement engines in the past and many others not. This needs to be addressed and Hyundai needs to be held responsible for the awful oil consumption issue resulting in failing engines. We should not have to provide proof of maintenance when clearly this is an issue regardless.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690760October 1, 2025ENGINE
NHTSA Complaint – 2017 Hyundai Tucson Oil Consumption, Engine Defect, and Branded Title I am filing this complaint regarding my 2017 Hyundai Tucson, which suffers from abnormal oil consumption and engine problems. In addition, Hyundai Motor Company internally “branded” the title without disclosure, which voided my eligibility for warranty coverage. These issues create both serious safety risks and consumer protection concerns. 1.Oil Consumption and Engine Issues •This Tucson has had oil consumption problems since the first owner, which I only discovered a year after purchasing the vehicle. •The vehicle burns oil excessively between service intervals, often requiring top-offs after just a few hundred miles. •Critically, the low oil pressure warning light provides no early warning. It only activates once oil levels are already dangerously low, leaving no safe margin to protect the engine. •On multiple occasions, I was unaware the engine oil had dropped to unsafe levels until the vehicle was already at risk of engine damage. •The engine makes knocking/tapping noises, hesitates under acceleration, and has rough idling when oil levels drop — all signs of internal engine damage that could lead to sudden failure while driving. 2.Hyundai’s Branded Title Practice •Roughly one year after purchasing from CarMax, I learned that Hyundai had internally branded the title in their own system due to oil consumption reported by the first owner. •This branding was never disclosed to me or to CarMax, and the official state-issued title and Carfax report both showed “clean.” •Hyundai uses this internal branding to void the extended engine warranty that should have applied to my vehicle. •Despite repeated requests, Hyundai has refused to provide documentation of when or why this branding occurred. 3.Warranty and Safety Concerns •Hyundai has issued Technical Service Bulletins (TSBs) and extended warranties for engine failures caused by piston rings and bearings
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690454September 29, 2025ENGINE
Excessive oil consumption
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690036September 26, 2025ENGINE
My 2017 Hyundai Tucson has been chonking out and having acceleration problems. I thought it was because of AC running. When I took it in for inspection my mechanic stated it was misfiring. I am meticulous about routine maintenance (I.e. tire rotation and/or replacement, oil change, inspection, etc), as well as whatever if any repairs are needed. I immediately reached out to my local Hyundai dealer but they never responded. It should be corrected by Hyundai and a recall issued. After researching the issue I see I’m not the only one with a problem. The 1.6 L engine should have been recalled because apparently the same turbo engine in the GDI model was. I have all my maintenance records to support my claim. Come Hyundai!!! I thought you stood behind your vehicles?????
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689671September 25, 2025ENGINE
My engine has been burning oil. The engine light has been on for just over the past year because an O2 sensor in the catalytic converter needs replacing, however, this is unrelated to the issue. The oil light started flickering earlier this year (approx 8 months ago) but would never stay on. I called my mechanic and they recommended I check the oil. Sure enough it needed oil. Since then I have had to continuously add oil in between oil changes, however, the oil light rarely comes on or flickers to indicate this need, I just need to check. The engine has been making a ticking sound and that gets louder or worse I have noticed as the engine burns the oil. I have read up on other 2017 Hyundai Tucsons having the same engine failures and that some are covered under recall but mine does not seem to be. My mechanic has informed me that the engine needs to be rebuilt in order to fix the problem. I am worried about the car dying on me or causing an accident because of the failing engine. Yes, this problem has been confirmed by my mechanic.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11688532September 19, 2025POWER TRAIN, FUEL/PROPULSION SYSTEM
My 2017 Hyundai Tucson Limited 1.6L Turbo (with 7-speed EcoShift DCT) has ongoing transmission problems. The vehicle hesitates, jolts, and sometimes fails to accelerate from a stop, which creates a serious safety risk when entering traffic or crossing intersections. The problem has been reproduced and confirmed by the Hyundai dealership in Fairfield, CT. They diagnosed the transmission and recommended a complete replacement at a cost of over $7,000. This issue matches the defect described in NHTSA Recall 16V628000 and Hyundai Service Campaign T1B, which involved the same 7-speed EcoShift DCT in 2016–2017 Tucson models. However, my VIN was not included even though I am experiencing the exact same safety defect. No warning lamps appeared before the hesitation/judder began. The safety risk is significant because the vehicle can fail to accelerate as expected in traffic, increasing the chance of a crash.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11688149September 18, 2025LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the hood independently unlatched, raised up, and shattered the front windshield. No warning lights were illuminated. The local dealer was contacted; however, there was no recall associated with the VIN. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0