Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11702591December 2, 2025
UNKNOWN OR OTHER
The vehicle comes with a panoramic sunroof and there is a ~8inch wide piece of glass that is between the windshield and the sunroof. While driving on the highway, at approximately 80mph, with no other cars or hazards in front of the vehicle, this piece of glass shattered. We heard a loud popping sound, immediately followed by shattering/cracking noises. It was not struck by any rocks or debris. After arriving at my location, the vehicle was immediately inspected at a Hyundai dealership where the determined the damage to be a manufacturing defect. This damage decreases the structural integrity of the vehicle and subjects it to water and electrical damage. There are multitudes of similar reports on forums across the internet. The damage currently remains present on the vehicle and photos have been taken. The damage has been assessed by two Hyundai dealerships but an insurance claim has not been filed as I am currently seeking the damage be covered under the basic 5yr/60,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702233December 1, 2025
ENGINE
The 2017 Hyundai Tucson I owned had the engine FAIL (internal bearing failure) rendering the car basically worthless. Hyundai has multiple recalls on this type of engine. My car had 120,000 miles when the engine failed. Hyundai REFUSED to offer ANY assistance on this, fully knowing that these engines have had thousands of problems in Australia and the US. This is a problem they KNOW exist and they are doing nothing!!!! They need to admit the problems and help consumers when this happens instead of trying to WEASEL out of any responsibility. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702350December 1, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Forward Attention Warning system performs erratically, frequently disabling the adaptive cruise control without warning. Even when it does emit a warning, which again, is erractic, the warning is barely audible. When conditions, such as grooved pavement or loud cabin noises, such as when a window or moonroof is open, the warning is completely in-audible. Similarly, the warning message displayed is not readable within the 0.5 - 1.0 sec (best estimate) that it is shown, as it is several lines of text - a distraction in itself. The disabling occurred during times when this ADAS feature is most value, cruising at highway speeds in heavier traffic - a time when automatic speed control and braking, along with maintaining a clear distance, are all invaluable to driver safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702329December 1, 2025
UNKNOWN OR OTHER
Bought car end of April brand new. June 25 brought in, console display went blank. Tried to start my car 11/10 and it would not recognize the key. Had to have it towed to dealership. Car battery was not dead, fob could start car, open doors, etc, but the car shut off as soon as you tried to start the car inside. Originally told fob problem. Nope. The told security control. Nope. Now being told it’s the BDC, basically the “control brain” of the car. Part is back ordered and my car is sitting parked at the dealership. It’s useless. Did some research and found that the BDC is becoming more and more common with a lot of people that have this car. It’s only 7 months old. No warning, dealer knows it won’t recognize fobs and not a fob problem. I was told, that the screen going blank in June was connected to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702153November 30, 2025
FUEL/PROPULSION SYSTEM
Spark plugs have been replaced twice- fuel injectors cleaned and now I have another misfire in cylinder 3 and have to replace all four fuel injectors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702106November 30, 2025
ELECTRICAL SYSTEM
Once entire display screen including entertainment display and dashboard display went black/ turned off while driving. It came back on within a few seconds. Once dashboard display (without entertainment) went black/ turned off while driving. Last a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702099November 30, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was backing out of my driveway, which is on a busy street. I waited for the traffic to clear. I backed out onto the main road, which I thought was completely clear, but a car came behind me and I smacked right into him. There was no beeping from my car, and the automatic braking system did not engage at all. The rear of my car, particularly the driver's side, was severely damaged. The other car's passenger front door was badly damaged. The side curtain airbag on their car deployed and their vehicle (Volvo station wagon) was not driveable. The emergency braking system frequently engages unexpectedly when I back out of my driveway, even when there is no hazard. The unexpected braking is oftentimes dangerous. However, this time, when I needed it, it did not engage. An outside diagnostic inspection was done on the vehicle, and showed "no event." If you saw the cars involved in the accident, it is clear there was a significant "event."
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11702037November 29, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
In October 2025, the center display screen in my 2025 Hyundai Tucson Hybrid began shutting off repeatedly while the vehicle was in motion. The screen controls essential functions including speed information, navigation, backup camera, safety alerts, and hybrid system data. When it shuts off, all of these features become unavailable without warning. The failure is intermittent and continues to reoccur. The component involved is the center display/infotainment system and may affect related radar and safety-system warnings. The dealer stated they duplicated the issue and reported that it was repaired, but the same display failure occurred again afterward while I was driving. The vehicle is currently with the dealer and is available for inspection upon request. My safety and the safety of others is put at risk because when the screen shuts off, I lose access to critical vehicle information. This has happened at highway speeds, including one instance where the display shut off approximately eight times within 20 minutes. In addition, the radar warning system has activated when no nearby vehicles were present, creating distraction and uncertainty. The problem has been reproduced by the dealership, documented by me on video, and reported to the manufacturer. The vehicle has been inspected multiple times by an authorized Hyundai service center and reviewed by the manufacturer’s customer service department. There have been no police or insurance inspections because the defect has not resulted in a crash, though the safety risk is significant. Warning symptoms include intermittent radar system alerts appearing without surrounding traffic. These symptoms began in October 2025 and have continued even after dealer repairs. The display failure persists and the vehicle remains unsafe to operate. P.S. I cannot upload video evidence as the website would not allow me and I have to start over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701993November 29, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking was inappropriately applied while I was coming to a controlled stop on a 45mph stop light intersection. I was already slowing down and about 30 feet behind the car in front of me the Collision Avoidance warning starting going off, slightly applied brakes (to the additional amount I was already applying) then slammed on the brakes to a complete stop. There was some teen behind me who wasn't paying attention, and obviously no one expects the car in front of them to slam on their brakes 30 feet behind the cars in front of them, then plowed into back end of my car. This isn't the first time it's happened and I wasn't even at risk of collision as I was already slowing down in the other instances. But this time it caused an accident and injury. I am suffering from whiplash and possible herniated disk. The system is on the Late setting as well but is still dangerous to drive. There needs to be a firmware update or sensor recall, this is very dangerous!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11701845November 28, 2025
ENGINE, ELECTRICAL SYSTEM
I am writing regarding a serious incident involving negligent automotive service performed by Jiffy Lube Store #687. On October 24, 2025, I took my 2017 Hyundai Tucson to this location for a standard oil change. I trusted that the service would be completed properly and safely. However, on November 21, my vehicle’s oil lamp unexpectedly illuminated. Concerned, I returned to Jiffy Lube on November 22, where employees informed me that they had “sealed the small leak and topped [my] oil,” adding that I was entitled to two top-offs between oil changes and “should be good for two weeks.” Tragically, the very next day, November 23, the oil lamp flashed again. My vehicle then shut off while I was driving, with my children in the back seat. This was a frightening and dangerous situation for all of us. I am now left confused, stressed, and unsure of the full extent of the damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701787November 27, 2025
UNKNOWN OR OTHER
Defective horn after a few months. Had to take to dealership for repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701661November 26, 2025
UNKNOWN OR OTHER
My 2023 Hyundai Tucson’s windshield has developed excessive pitting, multiple chips, and cracks despite only normal highway driving. I do not drive on gravel or dirt roads, yet the glass shows abnormal wear far beyond what would be expected for a vehicle this new. One of the larger chips was repaired by Safelite, and during the repair the windshield cracked further, suggesting the glass is unusually weak or defective. Visibility has become noticeably compromised due to the fine pitting across the entire windshield. Based on the number of similar complaints from other Tucson owners, this appears to be a recurring safety issue with Hyundai windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701633November 26, 2025
ELECTRICAL SYSTEM
Attention warning... If you wear glasses that transition to dark, the system shuts down the car on cruise control. Numerous warning lights and bells. Take a break warning and sounds continuously popping up on the screen. There is no way to disable the eyes forward attention system. You cannot wear sunglasses as it can't see your eyes. I use my cruise control all the time. But the system shuts it down. This happens on all 2025 Hyundai equipped with the attention system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701621November 26, 2025
FUEL/PROPULSION SYSTEM
While driving our 2022 Hyundai Tucson Limited with the 2.5L engine and about 39,000 miles, the check engine light suddenly came on. Right away the car started behaving strangely. The throttle response became jerky and uneven, and when idling the engine ran at a higher RPM than normal and sounded off. The vehicle also struggled to accelerate, which made it feel unsafe to drive. Thankfully this happened while we were not on the highway, but if it had occurred while merging or keeping up with traffic, it could have been dangerous. Even in city driving, the jerky response and slower acceleration created risk. What would normally be a safe turn across or into traffic could easily have turned into a slower, delayed turn and a potential accident. When we got home, I checked the code and it said it was a cylinder misfire on cylinder 3. The car had been regularly serviced at the dealer and had never shown signs of this issue before. Based on the symptoms, I suspect it may be related to the fuel injectors, but we haven’t been able to get the vehicle in for inspection because local dealers are backed up. One dealer even told us it was fine to keep driving as long as the check engine light wasn’t blinking, which feels concerning given the way the car is performing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701416November 25, 2025
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed on three occasions and depressing the brake pedal, the Forward Collision Avoidance system malfunctioned. The contact stated that upon depressing the brake pedal, the Forward Collision Avoidance system activated the Automatic Emergency Braking system excessively, causing the brakes to engage forcefully, and almost caused a crash on one occasion. The dealer was not notified of the failure. No further information was available. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701124November 24, 2025
ENGINE
I own a 2019 Hyundai Tucson, Since purchase, I noticed a strange engine noise. The dealership [Dealership Name] told me it was not a problem, but the vehicle has consistently consumed about 1 liter of oil per week. Despite multiple service visits, Hyundai has not recognized this as a factory defect and requested $3,500 for testing. I am concerned that the excessive oil consumption could lead to engine overheating, which may increase the risk of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701294November 24, 2025
ENGINE, POWER TRAIN
Engine making knocking sounds, losing power, no indication of low oil levels until very low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701319November 24, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 55 MPH, the instrument panel turned black. The contact pulled over to the right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended. The dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, but the diagnostic information was not provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701238November 24, 2025
UNKNOWN OR OTHER
I started the car and put it in gear and it would not move. Then the check hybrid system and transmission warning showed up. This happened two times and I had to have the car towed in. The second time, it was determined that it is related to a recent recall for the Oil pump unit OPU Software. This recall is not listed any where and drivers are not being informed of it. Hyundai is not responding to my complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701048November 23, 2025
ENGINE
Vehicle excessively burns oil, engine drives rough, exhaust developed smoke, burnt smell in engine, engine and oil gauge light comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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