Hyundai Tucson Complaints (2023)

182 consumer complaints on file.

#11680465August 13, 2025
UNKNOWN OR OTHER
UNKNOWN - was parking in a spot and car accelerated uncommanded, stepped on the brakes and car did not stop. It stopped with parking sign cement post.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11679231August 8, 2025
ELECTRICAL SYSTEM, POWER TRAIN
My car is a 2023 hyundai tucson plug-in hybrid with approximately 75,455 miles on it. The car is stuck in neutral and will not switch to any other gears. The car also will not turn off fully. I basically got stuck/stranded and could not move. Had to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676764July 28, 2025
SERVICE BRAKES
I leased a 2023 Hyundai Tucson AWD, and approximately four months after leasing, I began experiencing vibration and shaking when braking, especially at higher speeds and downhill. I brought the issue to a dealership, and while replacing the brake pads temporarily resolved the problem, I am concerned it will return, as many other Tucson owners have reported similar recurring issues even after rotor or pad replacement. This raises concerns about a potential underlying defect in the braking system that may not have been properly addressed. The issue poses a serious safety risk due to reduced control during braking, and I am documenting this in case it recurs. No warning lights appeared, but the problem was physically noticeable and confirmed by the service center. The vehicle is available for inspection upon request. I have a video i can send as per request i am not able to attach.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674085July 16, 2025
VISIBILITY/WIPER
VIN: [XXX] Component Failed: Panoramic Sunroof Type of Failure: Spontaneous Explosion/Rupture from the Inside Occurred: Saturday [XXX] at [XXX] Road Conditions: Smooth Road, Clear Day (No Rain or Hail), Temperature mid 80’s degrees Fahrenheit, No Other Cars on Road. Milage on Car: 19640 Initial Event: Driving on the road when passengers hear what sounded like a gunshot (no firearms present in the vehicle). Pulled over to the side of the road to check tires. Tires were okay but noticed the sunroof had spontaneously shattered. Initial Event Photo Indicates Rupture occurred from the inside of the vehicle and not an external force, but there was no access from the inside of the vehicle as the additional fabric roof prevented shrapnel from entering the vehicle. The glass continued to crumble as the driver returned the vehicle to the house for safety concerns. Patterson Hyundai dealer in Tyler, Texas, tried to submit warranty claim and subsequent appeal, but Manufacturer refuses to own manufacture defect. Drivers contacted glass repair companies in the area, and companies explained they had seen this occur several times before. Evidence: Initial Event Photo Indicates Rupture occurred from the inside of the vehicle and not an external force. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671129July 3, 2025
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Engine misfiring, causing low power on interstate 70 also losing brake control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670164June 30, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
1. Sometimes vehicle does not start. Only starts if battery reset button pushed. 2. Sometimes vehicle while moving has delayed braking after juddering. Only stops when car stopped and restarted. 3. Sometimes vehicle while moving suddenly revs, RPMs spike until car stopped and restarted. Engine revs but does not shoot forward. 4. Spookiest of all, while moving car suddenly stops accelerating. Pedal on the floor and it is coasting to a stop. When car stopped, and turned off, then it will work. Had we been on the interstate we would have died, These incidents were sporadic and occurred on and off during the month of April and May. Each of the above occurred numerous times to different drivers. Service at two locations were unable to ID. We sold the moving death trap to one of the Hyundai dealers who could find no mechanical problems with the vehicle. The vehicle was terrifying to drive. There are other reports on this vehicle of these issues ... which appear to be electronic. Hyundai has good engineers. They know what is causing this and simply do not want to replace a very expensive but obviously failing electronic control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669393June 26, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Horn does not work. On going issue with this model per Hyundai Tucson forum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668700June 23, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the second time in a year, I was pulling into a parking space and when I applied the brake, the car accelerated, seemed to be airborne and lurched forward. Though I firmly had my foot on the break, it would not stop until it hit a brick post about three feet away. This exact same scenario happened in July of last year. Then, I hit a stand of shrubs. Someone said, your foot must have slipped off the break and hit the accelerator. I said, “I don’t think so.” Yet, I took the blame for the accident, for I could not believe it was a car malfunction, nothing close to this had happened to me since I owned the car. Everything was the same in the last crash as in the first. This time, as soon as the car accelerated, I checked, and my foot was firmly on the break. There is definitely a malfunction in the car. The black.box Should be recovered and read by someone not associated with Hyundai. I checked on Hyundai Tucson Owners’ group on Facebook, and my incident has been reported by others.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11668543June 23, 2025
ELECTRICAL SYSTEM
my 2023 Hyundai Tucson has had the horn replaced twice. the technician indicated this is a common problem due to the location of the horn its susceptible to water damage rendering it useless. The horn is something rarely used and we were not aware it did not work until we tried to use it to alert a car entering our lane of traffic!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667234June 16, 2025
STRUCTURE:BODY
While on the road, the sunroof just shattered completely. In this instance, nobody was hurt as the cover below the sunroof was open and that caught all the glass pieces. The car is hardly 2 year old and warranty covered the repairs. The complaint is that Hyundai never gave a clear answer as to why this happened and what can be done to prevent it. There is no consideration of the passengers getting hurt and startled by this incident. Also no consideration for the time it took for the repairs, the dealership never gave a loaner and we didn’t know we could rent it and Hyundai would reimburse. I feel Hyundai cannot just say sorry and move on as there has to be a reason for this and we pay extra for having a sunroof. I am not satisfied with Hyundai’s method of dealing with customers who suffered bear of their own manufacturing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667129June 16, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, WHEELS
I previously leased my vehicle from Rick Case Hyundai in April 2023, In November i started having issues with my vehicle as i moved to Colorado. My whole vehicle starts to uncontrollably shake going 25 mph and over. Since highway speed limit is 65 that is where i struggle the most with driving and that is the most endangering as well. I have to pump my breaks and hope they don't stop working. I have taken my car to get a diagnostic multiple times at different dealerships and each time i went to another dealership they advised a different problem I can send an email or mail with all attachments of diagnostic reports from Hyundai dealership. Each dealership advised one of these problems, engine, brakes, rotors, tires, etc, although the vehicle was a few months old! I reported lemon l to Hyundai Customer service with 2 different attempts and they denied my lemon law and advised i should pay for anything not under warranty. Although the vehicle has a manufacture defect i will be continuing to attempt different dealerships to help my cause since i am endangering myself and everyone around me. I have done enough research to know i am not the only person with this problem and this should be a recall defect. I need a solution so i can drive in the state i live in ,Colorado, and not be scared for my life that my car will stop working at some point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665144June 5, 2025
VISIBILITY/WIPER
The windshield had a minuscule chip at the edge and it developed into a big crack. It seems like product defect and maybe dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665014June 5, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
On June 3, 2025, I experienced a terrifying and dangerous incident while driving my 2023 Hyundai Tucson Hybrid on a three-lane road at approximately 50 mph. Without any warning, the gas pedal became completely unresponsive, and the car abruptly decelerated from 50 to 20 mph. This sudden loss of acceleration was incredibly frightening, especially with vehicles close behind me that nearly collided with mine. There were no warning lights or check engine alerts. Fortunately, I was able to safely cross all lanes and pull over before having the vehicle towed to a local Hyundai dealership. I shudder to think what might have happened if this had occurred on a highway at higher speeds. This is not the first time I’ve experienced serious issues with this vehicle. In February 2024, at about 17,000 miles, I received an urgent alert recommending a system check. At that time, the car was revving while idle and would occasionally lurch at low speeds. The dealership had difficulty diagnosing and resolving the issue, and my vehicle remained in the shop for over a month before they ultimately replaced the oxygen sensor. Since then, the car has continued to lurch intermittently — for example, when backing out of a parking space or in stop-and-go traffic. In fact, approximately 10 minutes before the June 3 incident, the vehicle lurched several times while moving slowly in traffic. When the car began to lose speed during the most recent incident, I pressed the gas pedal all the way down, but it failed to respond at all. I believe the current issue may be related to the unresolved problems from last year and represents a significant and recurring safety concern. I’ve also read in Tucson owner forums that other drivers have experienced similar issues, suggesting this may be part of a broader, systemic defect. At this point, I do not feel safe driving this vehicle. I truly believe this car is a lemon. This vehicle is still at the dealership, but they have not given me any updates yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659099May 5, 2025
FUEL/PROPULSION SYSTEM
Driving on the highway when my car stopped accelerating when pressing down on the gas pedal. It was very risky to be driving on the highway without the ability to accelerate so we put our hazard lights on while we got out the highway ay the nearest exit and parked the car in a nearby parking lot. We were stranded about 100 miles away from home and had to have the car towed back home. Dealership confirmed that it was the fuel injector that was the issue and has been a known common issue for this type of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657741April 30, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was a loud explosion coming from the roof of the vehicle. The contact pulled over to the side of the road and discovered that the rear of the sunroof had exploded, and there was glass inside the cabin of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The Insurance Company was contacted and referred the contact to Paul Island Glass and the sunroof was covered with tape. The glass was scheduled to be replaced, but the vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656675April 25, 2025
ELECTRICAL SYSTEM
Approximately 2-3 months ago, the horn had failed. This was reported to the dealer and covered under warranty. During the service the dealer advised that this issue was due to a faulty electrical contact and was a “known issue with the supplier of the horn”. Because of this, Hyundai extended the warranty period on the horn. Now, the horn had failed a second time and was discovered during a safety hazard in which I needed to alert another driver. This had the potential to cause serious injury but was avoided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656127April 22, 2025
FUEL/PROPULSION SYSTEM
FUEL INJECTORS FAILED AT 18523 MILES. Replaced both low and high injector on this cylinder 3 and then continued performance issues. Replaced all low injectors in Al 4 cylinders but did not replace higher injectors Stranded on Sunday on highway with no rental cars open except airport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655189April 17, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
This week I noticed my low tone horn on my vehicle had stopped working It was replaced under warranty by Hyundai at 41000 miles Only a little while ago at 35000 miles both horns went out and I only learned this when I needed it to help avoid being hit and it wasn’t available Hyundai indicated they are aware of issue but are still replacing horns with the same original part that is prone to shorting out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654370April 13, 2025
ENGINE, VEHICLE SPEED CONTROL
2023 Hyundai Tucson with just over 14,000 miles failed to accelerate. After completing a right turn the vehicle seemed like it went into neutral. A green warning light appeared stating limit 20 mph. I now know this is “limp mode”. Turning the vehicle off and back on seemed to resolve the issue. The vehicle was towed to the dealer. They found nothing wrong. I was told to take a picture of the warning next time. I was fortunate to not have caused an accident. This is incredibly dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650679March 26, 2025
FUEL/PROPULSION SYSTEM
This is the SECOND time the vehicle has lost power and either had the engine die or stopped producing enough power to drive safely. The first time, the engine lost power to the put of not being able to maintain speed on a very busy highway during rush hour, forcing me to pull to the nearest side (left side of road) that had a narrow shoulder next to fastest vehicles. The most recent event (3/25/2025) took place in a parking lot. Engine was VERY rough at idle and when placed in reverse, it died. Could not restart for ~10 minutes, after which time the problem persisted. In both instances a tow truck had to take vehicle to dealership. In both cases the dealer indicated it was the fuel injectors causing the issues. No check engines lights or other dashboard light came on except for an indication to start the vehicle in Neutral. I used the companies app for the vehicle and no error codes came up. This issue resulted in no damage to persons or property, but could have if I wasn't next to shoulder in the first incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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