Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11504838February 1, 2023
POWER TRAIN
My car has 7000 miles on it. Three times now when trying to accelerate the RPM went up to 3000 RPM and the engine acted as if it was hitting a Rev limiter. The car slowed down to approximately 10 mph. One was pulling out of my driveway interning a intersection and the others was when I was merging onto a major highway. All three times I was barely able to make it to the side of the road. I shut the car off and restarted it and everything was OK. The incidents happened a couple weeks apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504785January 31, 2023
UNKNOWN OR OTHER
I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504521January 30, 2023
FUEL/PROPULSION SYSTEM
The car completely stalled while in the middle of driving. I was on the interstate and was unable to go at appropriate speed, making it dangerous for other drivers. This is the second time that this has happened. The first time, the dealerships said that it was a faulty fuel injector, and replaced it. However, 2 months later, the same problem occurred again. Because I wasn't in an accident, the car was not inspected by anyone other than the dealer. I did not receive any warning lights or symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502592January 19, 2023
VISIBILITY:WINDSHIELD
I was driving down the road with no other vehicles around me when there was a loud popping sound. it was so loud it made my ears ring and i jerked the steering wheel a little to the left but i luckly did not leave my lane. it just really scared me. i slowed my car down and pulled over and inspected my car and i noticed a little crack in my windshield which has a little longer. i noticed about a year ago where this same windshield had ice on the inside which i had to scrape and wipe off before i could drive it. i love my car but could there be a defect on this windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502486January 18, 2023
AIR BAGS, VEHICLE SPEED CONTROL
12/02/2022 while parking the vehicle in a parking spot in a parking garage, vehicle suddenly lurched forward causing the vehicle to hit the parking garage cement wall. This caused him to hit his head very hard on the steering wheel. The air bag deployed after he hit his head. The Air Bag did not protect him. He did not hit the accelerator pedal, and the vehicle accelerated by itself, which caused it to hit the parking garage wall. Shortly after this occurrence; he was at the Post Office, to drop mail in the mail box, and he very slightly removed his foot from the brake pedal to move the vehicle up a foot or two, and the vehicle lurched ahead approximately four to six feet. Again, he did not hit the accelerator pedal. Luckily, there was no other car in front of him or the vehicle might have hit it. Prior to the self acceleration of the vehicle in the parking garage and at the Post Office, this issue occurred while he was driving on the highway. He was going 55 mph and the vehicle suddenly went 75 mph. He was at a place where there is an exit, and he would not go that fast at this particular area. He explains he did not accelerate the car himself. He was so concerned about the vehicle self accelerating that he immediately got off of the highway to look under the hood to see if there was some explanation for this. We addressed this issues with the Hyundai dealer. On 01/06/2023, according to the report from them they drove the vehicle around their building and then looked for engine or transmission, and they said there were none.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502116January 17, 2023
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
2022 Hyundai Tuscon abruptly locks steering wheel while driving to the point you cannot turn the steering wheel. Many different types of warnings appear on the dash from blind spot warning to front end collision. luckily, we were going at a moderate speed, I was driving and forced the wheel to turn enough to get off the road. If this happens to a woman while driving, they will most likely not be able to turn the wheel at all with zero control of the vehicle. Extremely dangerous life-threatening situation, and dealer has been notified. The vehicle has to be towed as it's a major safety risk. This has happened 3 times and the dealer has record of the fault codes but do not know what the problem is at this time. vehicle only has 16,000 miles on it. when this happens, I can turn off the vehicle and let it power down a minute or two and re-start it and all dash lights are gone and the vehicle is fine again. most certainly a faulty very dangerous electrical system problem in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501658January 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Three incidents of shifting from park to drive or reverse and car does not move in the drive or reverse. Turning PHEV car off seems to reset it. Third time car had a high pitch whine and trying to move in reverse caused a strong shudder and check engine light to come on. Diagnostic code for power train P072200. Turned car off and drove a few hours later and seemed to be back to normal. DTC cleared after a few days. Dealer unable to check for a month. Have dashcam footage of last incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501146January 10, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501153January 10, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499787January 2, 2023
EXTERIOR LIGHTING
The headlights on the 2022 Hyundai Tucson Hybrid Ltd are a road safety hazard. The dealer says they are not aware of the issue, which makes no sense all you have to do is google it and see others with the same issue. Turning on the headlights creates a dark shadow. I have to drive with my brights on when turning, and most of the time at night. The bottom shadow moves with every movement. You can see the triangles on the road, and again when turning you lose light. If I would have driven this vehicle at night, I would not have purchased it. I have contact Hyundai but so far no response. I purchased this in April and I am ready to sell it. I can't put dates in the date section has this has been from April 2022 until today 1/2/23 and will continue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499261December 28, 2022
SUSPENSION, SERVICE BRAKES, ELECTRICAL SYSTEM
The car has been erratic in its performance since purchase. The car has a continuous issue with the suspension, electronic system, and brakes. I have reached out to Hyundai manufacturer on numerous occasion regarding the car and no one is addressing my concerns. The car drives so erratic and unpredictable that I am fearful that someone will be injured or worst. Attached is a photo of the entire system going offline, which occurs all the time, and because the whole care is computerized this poses a safety risk for me and others on the road. When the car goes offline, I no longer have control of the vehicle and all mechanical systems are down. Please help me to get this issue resolved before someone gets hurt. This is the second submission in regard to this car. 5nmjfcae4nh015882
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498563December 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving from a stationary position the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The vehicle was taken to the local dealer on multiple occasions but the failure could not be duplicated. No further information was available. The manufacturer was notified of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496529December 8, 2022
ENGINE, POWER TRAIN
While accelerating on an on ramp leading to the interstate, the 2022 Hyundai Tucson PHEV Limited was in the Smart Drive Mode and the vehicle was in Electric Mode only being powered by the electric motor. I noticed that the vehicle was struggling to accelerate to the interstate speed of 70 MPH, I pressed the accelerator further in order to gain more speed to safely merge onto the interstate. With the accelerator pushed all the way, the engine eventually turned on after 5-7 seconds assisting the vehicle to reach the speed of 70 MPH. Once on the interstate, I set the cruise control to 70 MPH but the vehicle was not able to maintain that speed. The speed of the Tucson started to drop suddenly and I then began to make my way to the right shoulder of the interstate. During the process of moving to the right shoulder, I did notice that the Power Gauge on the instrument cluster was maxed out, the vehicles engine was running at at very high revs, but I was never able to get more speed out of the vehicle. The vehicle was slowed to 40-45 MPH by the time I was able to reach the shoulder due to traffic. Once on the shoulder and out of the 3 lane, 70 MPH traffic, I was able to power down the vehicle and restart the vehicle with no issues. I then put the vehicle in drive and signaled to the left in order to merge back into traffic. I accelerated briskly to merge with the 70 MPH traffic and the vehicle did operate as normal. The vehicle began to move under EV power and the engine did turn on to begin assisting in moving the vehicle up to speed. The vehicle operated normally for the remainder of my drive, approximately 3-4 miles. During this event, the vehicle never did display any warning lights or messages on the instrument panel or the center screen. No warning tones or chimes were given either. The high voltage battery was at an approximately 68% state of charge and the fuel tank was approximately half full.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494210November 19, 2022
ENGINE, FUEL/PROPULSION SYSTEM
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494256November 19, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER
The windshield wipers on our 2022 Hyundai Tucson are failing. They still work but will randomly stop in the middle of the windshield blocking our vision. Yes, the problem has been reproduced by a dealer during our second visit. The first time we reported it while getting an oil change, they wouldn't do anything about it because they said they couldn't reproduce it. There were no warning lamps or messages about the problem and it is getting worse. It used to only do it when you use intermittent mode, but now it does it all the time, regardless of mode. Our concern is that they will stop working altogether. Once it was reproduced, they had to order parts and cannot give us a timeline for when they will have the parts. It's been over a week now and we haven't heard back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493808November 16, 2022
UNKNOWN OR OTHER
The vehicle lost acceleration just as I was getting on the freeway ramp. It would move but slowly. I put emergency lights on, drive on the side and crept off the next exit and pulled into parking lot. Shut the vehicle off and checked tires, gas pedal, under hood. All seemed ok. I started the car and it started moving and then went back to hardly moving. I was near the dealership when this happened so took it to dealership/ service. It has had a few episodes we’re it seemed something was wrong with the car prior to this. A dragging or not shifting into gear as it should were I have pulled over to see if my tire had gone flat or something. Then it goes away. Also clock kept running slow loosing a minute every few days. Hyundai service could not get the car to repeat the incident. They ran a scan and codes were ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493341November 13, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking has numerous false alerts, several times each day. The problem seems to be worse when a vehicle travelling the same direction in a different lane slows. The problem also appears when the Tucson's own shadow shifts directly in front of the car near sunrise and sunset when longer shadows are present. The car will brake hard though there is no risk of forward collision. This creates a danger as vehicles behind my own cannot anticipate this sudden hard braking, thus increasing the risk of a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493200November 11, 2022
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I bough my new suv around 4 to 5 months ago. Since i bought it and this only happened about 3 times. I was on highway and with no cars on the highway and myself going 70 the collision in the front came on and emergency breaking saying im about to hit something. But nothing was there. This also happened when i reversed too. The brakes would slam on saying collision. Also when im driving in a straight line the lane detection moves me in the middle of the road to the white lines are under my car and i am driving on 2 lanes. It keeps trying to move me over to other lane even though im in the correct lane. I have almost got into like 7 accidents. I already brought my car to the dealer and they told me there is no fix for that. I am not the first to come in saying the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493198November 11, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER
I bought my brand new car about 4 months ago. When i bought the car it was raining and i mentioned about the driver side wiper not working properly. They told me i have warranty and just bring it in when i can. I made an appointment and i have been there 2 times with same issue. The issue is the wiper skips on the windshield and makes loud bang when it goes to the left of the wndshield. I changed the factory wipers to brand new $30.00 Bosch and they same thing happened until 2 weeks the wiper finally just broke. I am on my 4th driver side wiper since i bought the car brand new 4 - 5 months ago. All i ask them is to replace the wiper arm but they told me until there is a recall they cannot replace it. Even though they see the issue. I cannot drive my suv if it rains out and in florida it rains everyday. The wiper just skips while making loud screacing noise. The Advisor told me that universal hyundai sold me the car without the lining on the windshield and idk what that means. I take my car to same dealer i bought the suv at. Please have a solution so i can get this fixed. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492607November 7, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Purchased this vehicle 12/2021 it hesitated on pick up but drove good after that nice look but the headlights are bad at night. First month I had a bad scare as when attempting to stop the brakes gave out, I had to pump multiple times to get the car to stop, this happened again about 1 month ago. On 10/10/22 while attempting to park in my driveway which is on a hill the car did not want to accelerate when pressing the gas and many lights turned on the dashboard. Warning, check engine, brake, front collision, etc. I have not had any accidents for the collision light to be on anyways. I turned the car off and restarted it I even disconnected the battery but still nothing the car has power because it does turn on and the lights, radio work but it just would not accelerate. I'm on a very dangerous hill lucky this happened late night when not much vehicle traffic. The next morning 10/11/22 around 10 am Hyundai came to pick up the vehicle. I passed by that day around 4 pm to see what was going on. They had not checked it yet which is understandable we ask the guy when he thought it would be checked out and he responded that towed vehicles take longer to be checked, we asked for a loner and they said they did not have. Saturday 10/15/22 went again, the car was still in the same spot not looked at yet, today 10/19/22- 1 week and 1 day they have not checked the car and we were told they had a lot of cars to work on and we were far down on that list. So basically they will probably take 2-3 weeks to even look at it and if any parts are needed it would probably take another month and without a loner. So we the paying clients have to figure it out. This is very unacceptable not to mention how scary it was for the car to completely give out on a hill thank god no one was driving or walking behind me. I have been driving for 29 yrs and have never experienced something like this. This car can potentially be deadly specially to a new driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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