Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11773711October 26, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 65 MPH, there was an abnormal sound coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine was consuming oil. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was informed to take the vehicle to the dealer for assistance. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773008October 22, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 65 MPH, there was smoke coming from under the hood, and the vehicle lost automotive power and the vehicle was barely moving. The contact was able to drive the vehicle to the residence at a slow speed. The vehicle was taken to an independent mechanic, and the contact was informed that the engine was consuming an excessive amount of engine oil and that there was no oil in the engine. The contact stated that the vehicle had received an oil change one week prior to the failure. The dealer was contacted and made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771540October 16, 2026
ENGINE
My 2017 Hyundai Sonata Hybrid suffered a sudden and dangerous engine failure matching the exact conditions of NHTSA Safety Recall 209 (Hyundai Campaign 209) for premature connecting rod bearing wear. The vehicle entered Limp Mode due to diagnostic trouble code P1326. The mandatory Knock Sensor Detection System (KSDS) software update was successfully completed on this vehicle prior to the failure. The vehicle is currently located at Hyundai of [XXX], where dealership technicians confirmed that the engine is completely failed and requires replacement. However, the dealership and manufacturer are actively refusing to perform the mandatory safety recall remedy, instructing me to pick up the un-repaired, hazardous vehicle. They are citing the vehicle's salvage title as the sole reason for denial. Under federal NHTSA regulations, a manufacturer cannot deny a safety recall remedy based on a salvage or branded title status unless the vehicle cannot be physically or safely repaired. This engine defect poses a documented fire and stalling hazard. I am filing this immediate complaint because Hyundai is violating federal recall mandates by attempting to discharge a vehicle with an open, dangerous safety hazard without completing the legally required remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771429October 15, 2026
ENGINE
I had recently taken my 2017 Hyundai Sonata in for an Engine Diagnostic check at the Bel Air Hyundai dealership, (10/15/26) worth $199.99 for an hour of maintenance, after experiencing sudden jolts when powering on and driving, needing additional time warming up. My initial thought was that the temperature gauge had gotten stuck again, or that the sensor needed to be fixed. I suggested that the dealership check for this issue before doing the diagnostic to see if it was still needed afterward. My service advisor, Kevin, said that this is included as part of the diagnostic testing. I figured it would be in the best interest for my vehicle to do an initial check, regardless of cost, to avoid further complications down the line, yet the 9 C2 update was performed without my consent or knowledge beforehand. They performed a multipoint inspection, which shows on record I had it done months prior during my last oil change, free of charge on both occasions, yet it only shows the vehicle, not engine. I have the lifetime warranty as advertised, covered by Zurich, which my service advisor showed me on his computer. However, he said my concern was a mechanical issue, not covered under this warranty. After the diagnostic was performed, I was shown the invoice, including the 9 C2 emissions page at the end, explaining the effects of this update. It does not serve as a systemic improvement, but a worsening change in operation and performance. I was only told about the service after it was performed. It is astounding because the side effects explained on the 9 C2 form are the actual concerns I had before bringing the car in. The update was not a necessary procedure, from my understanding this will only lead to more safety risks down the line. After doing research, given recent complaints about how it has affected many vehicles, I must share that they should have notified me beforehand to be aware about these risks so that I could make the personal decision for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770686October 12, 2026
POWER TRAIN
I had my engine replaced under the Theta Engine lawsuit and I was due for the 9C2 service campaign and it was installed...ever since I picked up my car it shifts weird between 1st and 2nd. I brought it back to a different Hyundai dealer as the warranty work was done at another location and they recommended a transmission flush and relearn. They can feel it slipping and the other dealership noted no problems, which leads me to believe it was because of the service campaign. I also called corporate and the customer service rep had heard of this before as well as a bunch of forums online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766104September 22, 2026
ENGINE
I am reporting an unaddressed, critical safety defect involving the Theta II engine in my 2017 Hyundai Sonata. The engine has developed a severe internal metallic knocking noise consistent with connecting rod bearing failure—the exact manufacturing defect associated with Hyundai's major engine recall campaigns (such as Recall 198 / Campaign 966)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764613September 16, 2026
UNKNOWN OR OTHER
I was driving down the road when my sunroof glass completely ripped away from the top and flew off. The glass is gone but the frame is still there but bent. I took it to a auto glass repair shop that stated "sunroof glass separated from urethane, came off and bent frame." I am dropping off at Hyundai dealership 9.17.26 to have them inspect. My insurance will not cover repairs. So I am hoping maybe this has happened to other people. There was a recall on sunroofs for the 2014-2016 Hyundai Sonata's NHTSA campaign 16V726000 A bonding issue with the front sunroof wind deflector anchor plate can cause the deflector to come loose and jam the glass panel when closing, or detach entirely while the car is moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762255September 4, 2026
ENGINE
The vehicle suffered a sudden, catastrophic internal mechanical engine failure out of nowhere without any warning lights or previous symptoms. An inspection of the engine cylinder revealed a physical hole blown through the top of the Cylinder 2 piston, causing immediate and complete loss of engine compression. This sudden structural failure caused the vehicle to completely lose all propulsion and stall unexpectedly while in operation, creating an immediate, severe safety hazard on the road.This vehicle features Hyundai's 2.4L Theta II Gasoline Direct Injection (GDI) engine, a family with a well-documented history of manufacturing defects, severe oil consumption, and catastrophic internal structural failures. Because this failure occurred instantly and without a progressive warning, it put occupants at risk of a severe rear-end collision or stranding in an unsafe traffic pattern. I am filing this safety report because the catastrophic destruction of the internal engine components presents a persistent and dangerous hazard to public safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761394September 1, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle experienced excessive oil consumption with an abnormal burning odor. The vehicle was taken to a dealer, and an oil consumption test was performed. The contact was informed that the vehicle passed the inspection. While driving later, the vehicle stalled and was taken back to the dealer, where it was determined that the vehicle was consuming an excessive amount of engine oil, and several DTC including the Knock Sensor Detection System (KSDS) were found. The contact stated that while driving or reversing at various speeds, the vehicle shuddered, made abnormal rattling sounds, entered HEV Lock Mode, and the vehicle stalled. The vehicle occasionally came to a complete stop in the middle of the road and had to be pushed out of the roadway. On other occasions, the driver was able to pull over to the side of the road. The vehicle failed to restart and was towed after stalling. The contact stated that the check engine warning light was illuminated before the vehicle entered HEV Lock Mode, with several unknown warning lights illuminated. The vehicle was towed to the dealer, where several tests, including bearing clearance tests and unknown repairs, were performed; however, the failure persisted. During the final service visit, the dealer diagnosed the vehicle with engine wear and tear and fractured pistons. The dealer determined that the engine needed to be replaced; however, the service manager informed the contact that there was no guarantee that replacing the engine or catalytic converter would resolve the failure due to severe engine damage. The vehicle was not repaired. The manufacturer was notified of the failure and offered loaner vehicle assistance on several occasions; however, coverage for the engine replacement was denied. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752878July 26, 2026
ENGINE
We had a recall done, Campaign 92C, and every since then the car drives horrible. It's worse when cool, it sputters, and hesitates especially when excellerating. Even after warmed up it seems to slam in and out of gear at low speeds, even when foot is not on the gas. The drive is choppy. The dealership told us to drive it and let the transmission "learn" our driving patterns, but it has not resolved itself. Before campaign car ran smooth, now shuttering and sputtering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752817July 25, 2026
SEATS, STEERING, ELECTRICAL SYSTEM
I was driving and all of a sudden the traction lights turned on and the sterring wheel is hard to turn. Almost go in a car accident. The windows just stopped working and the brakes light constantly keep getting burned out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751813July 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I am writing to report a direct violation of the Theta II Class Action Settlement terms by Hyundai Motor America. This morning , I emailed an Executive Case Manager explicitly explaining that my 2017 Sonata has an active P1326 code, has the 2019 KSDS update, and requires a mandatory diagnostic under NHTSA Recall 17V226 that cannot be denied due to a salvage title. Instead of replying to my facts, the Case Manager Kathy gave me a hard denial falsely framing my federal recall safety request as a "voluntary goodwill warranty" issue to justify her rejection. Please help me in getting authorization my car with Hyundai dealership in Plano Tx to run the bearing rod test and get it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748628July 6, 2026
ENGINE, UNKNOWN OR OTHER
My engine seemed to be consuming oil way to much I had to do a oil change at 61,000 recommend by tire plus but at 58,000 is when I had to change my oil I also noticed there is a buring smell and its also been leaking oil at times I went to get it checked out by a mechanic at tireplus but they also they are seeing that the oil consumption was not normal and they recommend a possible recall for it because it hazardous for how fast its consuming and the leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747509June 30, 2026
ENGINE
Driving home from work on [XXX] (not a safe location)when my car lost power and engine light began to flash. I pulled off to the side of road and called my dad. He came with a code reader and said there was a code P1326. He cleared the code and car drove normally again. 2 days later it began to run rough. I was told about the engine recall so I called Hyundai corporate and told them this same story. I was advised to take to dealership and have the “rod bearings inspected” and shouldn’t matter that my dad cleared the code. The dealership(Massey Hyundai MD) said it had a burnt valve and not part of warranty. But never checked rod bearings. When I called corporate. They said nothing they could do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745870June 23, 2026
ENGINE
High oil consumption, burning a quart of oil or more every 500 miles since bought used at Hyundai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745609June 22, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
My 2017 Hyundai Sonata SE, equipped with the Theta II 2.4L GDI engine, is experiencing severe powertrain failures including rhythmic metallic engine knocking, catastrophic oil consumption, and un-commanded surges/jumping in speed while driving. These symptoms manifested following an unauthorized engine replacement performed by Hyundai of El Cajon under Repair Order [XXX], where the dealer covertly outsourced my vehicle to a third-party shop (Legacy Motor Works) to install an unverified used salvage engine block rather than a certified factory assembly. This vehicle is a Class Vehicle under In re: Hyundai and Kia Engine Litigation (Case No. [XXX]), and the KSDS software update (Campaign 953) was successfully completed on my vehicle in 2019. The engine knock, surging, and oil consumption are consistent with the known connecting rod bearing failure defect described in NHTSA investigation PE17-007. The dealership is currently denying warranty coverage, citing a mileage limit that does not exist under my Lifetime Powertrain Warranty, and they are withholding physical documentation of the repair terms. The vehicle is also experiencing secondary safety failures, including a continuous airbag SRS warning light (two years) and electrical shorts caused by the salvage-yard alternator installation, which have destroyed 4 to 5 car batteries. This engine failure represents a significant safety hazard, as the vehicle periodically loses power and surges without driver input. I am requesting that NHTSA investigate this pattern of warranty denial, parts-sourcing fraud, and the safety risks posed by this substandard engine installation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743557June 11, 2026
AIR BAGS, STEERING
The RED light is lit on the dashboard for the airbag. Unable to use steering wheel electronic features which helps with and was designed for hands free controls. I am unable to cycle through the electronic features or engage the cruise control due to the steering wheel electronics are in-op. Please help and get a recall started. This is not on the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743355June 10, 2026
ENGINE
The Hybrid Electric Vehicle (HEV) system in my 2017 Hyundai Sonata Hybrid Limited malfunctioned. On three separate occasions, the HEV warning light illuminated while I was driving on the highway, followed by a sudden loss of power. The vehicle stalled and stopped running, leaving it inoperable. The incidents occurred in approximately August 2022, November 2023, and February 2026. The vehicle is available for inspection upon request. Each incident occurred while driving on a highway. The vehicle suddenly lost power and stalled in moving traffic, creating a significant safety hazard. I was forced to attempt to move the vehicle out of active traffic lanes while other vehicles were traveling at highway speeds. The unexpected loss of propulsion increased the risk of a crash, serious injury, or death to myself, my passengers, and other motorists. The vehicle was taken to a Hyundai dealership after each incident. However, the dealership did not provide an explanation for the HEV warning light, loss of power, or stalling condition. To my knowledge, no permanent repair was identified, and the problem recurred on multiple occasions. The vehicle was inspected by a Hyundai dealership following each towing event. The vehicle was towed after each incident because it was not safe to drive. To my knowledge, Hyundai did not provide a definitive cause for the failures. The vehicle has not been inspected by police or insurance representatives in connection with
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742419June 6, 2026
SUSPENSION, POWER TRAIN, ENGINE
[XXX] [XXX] [XXX]; [XXX] [XXX] [XXX] Date: XXX To: National Highway Traffic Safety Administration Office of Defects Investigation (ODI) Subject: Formal Safety Defect Complaint – 2017 Hyundai Sonata Theta II Engine Failure, Excessive Oil Consumption, Intake/Engine Component Failure and Safety Hazard Dear Sir or Madam: I am submitting this formal complaint and request for immediate investigation into the dangerous and ongoing mechanical failures involving my 2017 Hyundai Sonata equipped with the Theta II engine. I believe this vehicle contains a serious manufacturing and/or engineering defect that presents a substantial safety hazard to consumers. My vehicle has experienced a pattern of progressive mechanical failure beginning with abnormal and excessive oil consumption, which appears to be directly associated with malfunctioning engine airflow and intake-related components. Specifically, the lower engine airflow system and intake functionality appear defective, placing excessive strain on the intake manifold system and contributing to cascading engine failures. As a result of these failures, the vehicle has experienced: Severe and excessive oil burning/consumption Intake manifold malfunction and abnormal operating stress Suspected overheating and/or premature head gasket failure Ignition coil failure and electrical shorting/misfires Progressive engine deterioration rendering the vehicle unsafe and unreliable Increased risk of sudden engine shutdown, stalling, fire hazard, or catastrophic engine failure while operating The vehicle has become increasingly unreliable and inoperable due to these conditions. These failures raise significant concerns regarding public safety, especially given the known history of complaints and recalls associated with Hyundai Theta II engine defects. I am deeply concerned that this vehicle may reflect a broader pattern of defective manufacturing, insufficient quality control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741174May 31, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Supplemental Information to Existing NHTSA Complaint involving a 2017 Hyundai Sonata Plug-in Hybrid (VIN: [XXX] ) While traveling at approximately 70 MPH on a heavily traveled highway, the vehicle suddenly and completely lost propulsion without warning. The vehicle rapidly decelerated in traffic, creating a significant safety hazard for my family and surrounding motorists and requiring emergency maneuvering to reach the shoulder. The vehicle was towed to an authorized Hyundai dealership, where diagnostic testing identified multiple high-voltage battery system fault codes: • P0B68 • P0B6D • P0B72 The dealership diagnosed a high-voltage battery system failure requiring battery replacement. The vehicle is currently non-drivable. During my research, I found multiple owner reports involving Hyundai Sonata Hybrid and Plug-in Hybrid vehicles experiencing loss of power, hybrid system failures, limp mode conditions, and propulsion-related incidents. I also learned that Hyundai previously issued Recall 18V166000 involving 2016–2018 Sonata Plug-in Hybrid vehicles due to battery management system and voltage protection device concerns that could result in loss of power while driving. Dealer says does appply for my car. Although my vehicle’s fault codes may differ from those addressed in the recall, both involve battery-related failures capable of affecting propulsion and creating a highway safety risk. My concern extends beyond my individual vehicle. A high-voltage battery or battery management system failure that can cause a complete loss of propulsion at highway speed without warning presents a potentially serious safety risk. I respectfully request that NHTSA evaluate whether similar incidents involving Hyundai Sonata Hybrid and Plug-in Hybrid vehicles indicate a broader safety concern warranting further review. I can provide dealership diagnostic reports, repair estimates, towing records, photos, and videos upon request. Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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