Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11756074August 10, 2026
ENGINE
My Hyundai Sonata engine stalled out while driving on the highway. I had it towed to a dealership with the hope they would fix the issue because it was supposed to be covered under warranty from a recall. The dealership said the engine replacement would be covered as long as they got approval from Hyundai. Hyundai apparently only asked that specific dealership for the service records that they had, didn’t even reach out to me or try to find any other service records on the vehicle and denied the claim for “neglect of maintenance” because that dealership only had records from 0-90,000 miles. The dealership got back to me and told me the news and I told them that I will get all service records from 0 miles to current. I got all those records together and sent them to the dealer. A week later they called and said Hyundai was again going to deny my request because of the same “neglect of maintenance” which isn’t true based on the records I have and they have. I have driven the vehicle less than 10,000 miles and there has been nothing wrong with it. No check engine lights ever and regular oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755866August 10, 2026
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving on several occasions at various speeds, the vehicle lost power, and the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired, but the failure reoccurred within a year. The vehicle was taken back to the same dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired, but the failure persisted. The vehicle was then taken back to the same dealer, and there was oil on the pistons and a tune-up was needed. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, where it was advised that an oil consumption test could not be provided until the pistons had failed. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755594August 8, 2026
ENGINE
Vehicle: 2015 Hyundai Sonata VIN: [XXX] Mileage: ~85,000 Description of the Problem: While driving, the vehicle suddenly began producing thick smoke from under the hood without warning. I safely maneuvered to the shoulder to avoid an accident. The engine subsequently seized completely and became inoperable. My mechanic diagnosed this as a known internal manufacturing defect in the Theta II engine (connecting rod bearing failure), a widely documented issue for this model and production year. Oil and coolant levels were confirmed normal with no leaks, ruling out maintenance neglect. I initially paid for an unnecessary starter replacement before this diagnosis was confirmed. This is a serious safety hazard that could cause loss of engine power and control while driving, posing a risk to myself and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11755570August 7, 2026
FUEL/PROPULSION SYSTEM
Gas tank expansion and pcv melted. Car smells like gas when I was driving earlier, and my garage was flooded with the fumes of gasoline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755451August 7, 2026
ELECTRICAL SYSTEM
The Left blinker switch keeps going in and out, working about 50% of the time. Both the light and the blinker sound do not turn on. When getting it checked out at an auto repair shop, the maintenance tech said this was more and more common for 2021 sonatas and it was not due to anything I did. It was a multifunction switch problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755422August 7, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I own a 2023 Hyundai Sonata SEL. Over approximately three years, the vehicle experienced four separate incidents involving sudden loss of engine power and recurring fuel injector/powertrain problems. Three of these incidents occurred while the vehicle was being driven on interstate highways, creating serious safety concerns. The first incident occurred on XXX, on [XXX] [XXX]. My daughter was driving the vehicle at the time when it suddenly lost power while traveling on the interstate. She had to maneuver the vehicle to the shoulder under unsafe traffic conditions. The second incident occurred on XXX, on [XXX] near [XXX]. I was driving the vehicle when it again experienced sudden loss of power while traveling at highway speed. The third incident occurred on XXX, in [XXX]. The vehicle experienced another significant power-loss event and required roadside assistance. The fourth incident occurred on XXX, on [XXX]. The vehicle again experienced a sudden loss of engine power while I was driving on the highway. Despite multiple repair attempts, including repairs related to the fuel injectors, the same or substantially similar power-loss problem continued to recur. Because the vehicle has repeatedly lost engine power while being driven, including multiple incidents at interstate highway speeds, I believe this recurring condition presents a serious safety risk. I am reporting these incidents so NHTSA can evaluate whether this may represent a broader safety-related defect affecting this vehicle model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755188August 6, 2026
ENGINE
Since the 9C2 update on June 24, 2026, my vehicle has not driven the same. I'm experiencing clunky or harsh gear changes at low speeds, especially during stop-and-go driving. When I slow down and then accelerate again, the vehicle sputters or hesitates before responding. While driving at lower speeds, I also feel intermittent skips or small surges, almost like bubbles or brief misfires. These symptoms were not present before the 9C2 update, and they have noticeably affected the drivability of the vehicle. It was suggested the transmission needed time to "relearn" driving patterns, but it has been several weeks with no change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755304August 6, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My 2016 Hyundai Sonata (VIN: [XXX]) has a serious safety issue involving excessive engine oil consumption. The vehicle loses oil rapidly between changes and requires frequent top‑offs to avoid engine damage. This creates a risk of sudden engine failure while driving. The dealership, South Charlotte Hyundai (10518 Cadillac Street, Pineville, NC 28134), refused to perform Hyundai’s official oil‑consumption test. Instead, they told me to pay $750 for a combustion cleaning and stated it would not fix the underlying problem. They would not document the refusal or provide any testing. I contacted Hyundai Corporate multiple times: • May 21, 2026 – Executive Office complaint submitted • June 3, 2026 – Follow‑up sent • June 29, 2026 – Regional escalation sent My Hyundai case number is XXX. As of XXX Hyundai has not responded to any of my Executive Office or Regional escalations. Only Customer Care replied with a template denial and no investigation. I have been waiting over two months with no action from Hyundai Corporate. I am reporting this because the manufacturer has not addressed a safety‑related defect, the dealership refused required testing, and the vehicle continues to consume oil abnormally. I am requesting NHTSA’s assistance in documenting this defect and Hyundai’s lack of response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755317August 6, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1.) Following Hyundai's 9C2 Campaign update for the ECU that was completed back on May 27th, 2026, my 2015 Sonata went into limp mode [solid check engine light present] while I was accelerating up an on-ramp on the 2nd drive cycle since the update was performed. I was already far away from the dealership so I was forced to limp it to my local shop that I regularly use to have it checked out. It was confirmed that the code on the vehicle was P200A for intake manifold runners. Since the update was for smog regulation, the code was cleared in order to see if it would come back. Since then, it has not, however the vehicle continues to have one persistent problem. The RPMs will dramatically dip and then surge back upwards while the car is coasting (no gas and no brake applied). 70% of the time, you can feel the car violently jerk as it appears to try and correct itself. 2.) I've brought this car to multiple dealerships, have a case open with corporate and have also found that this is a systemic issue with this specific update in these cars. All and all, nothing has been done. I'm repeatedly turned away over and over again because their techs are only permitted to look into it once they have hard evidence of a fault. In this case, that would be a dashboard light. I'm told that I may only return if the check engine light comes back, which as I mentioned previously, posed a HUGE safety risk to myself the first time it appeared. If I can only go 55mph down the highway, I am at risk of being rear-ended or struck in some way. 3.) The problem has not been reproduced by the dealer as they will not test drive it to see the dip and spike. However, the code was still pending for awhile in the vehicle before it cleared it on its own, so that was acknowledged by at least one place. 4.) Vehicle has not been inspected by anyone but a dealership and local mechanic. 5.) No other signs prior to the vehicle limping out on me other than some acceleration concerns on May 27th, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755077August 5, 2026
ENGINE
Engine / Short block assembly / Connecting rod bearing seizure. The engine suffered a sudden, catastrophic seizure while I was actively driving on a steep incline mountain road with a cliff on one side and forest on other. The vehicle experienced an immediate, total loss of motive power, forcing an emergency maneuver onto the shoulder in 5 seconds with no power steering or power brakes, creating an extreme collision hazard on a high-speed incline. The rod bearing melted due to a manufacture defect and could have also possible caught fire in heavy fire country. The fuel pump was also leaking recently and just replaced. They are nearly $1800 for a new pump because of price gauging because they are in "high demand". The Check Engine Light was solid (not flashing) for a thermostat code (P0128) due to extreme internal friction/heat from the failing bearings. There were no flashing KSDS warnings or physical signs of engine overheating. My car was denied a new engine under a Federally Mandated Warranty explicitly stating the exact symptoms of internal engine defect that happened in my car under "owner neglect" even though I have changed my oil regularly and even before the manufacture recommended time frames to do so. I've changed the valve covers, 02 sensors, thermostats, and plenty more on this car than any other car I have ever owned proving I'm actually an exceptional owner. I remained nice to all corporate staff during this process while they denied my car proper care under a Federal Mandate. I bought this car to believe that Hyundai was a superior company in regards to warranties, price, and function as opposed to the more expensive counterparts of the same class. Which in the end has cost me way more, and almost my life. This car is dangerous and the company has done everything in their power to try to cover it up while placing blame on the very consumers that are believing in them to do better.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755086August 5, 2026
FUEL/PROPULSION SYSTEM
Vehicle stalled in traffic due to recall defect. Manufacturer recall remedy is delayed beyond reasonable timeframe, creating ongoing safety exposure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755133August 5, 2026
ELECTRICAL SYSTEM, ENGINE
The vehicle experiences sudden, complete electrical power loss while driving at speed on highways and city streets or on the parking. All digital displays turn off, the engine shuts down, and power-assisted steering and braking are instantly lost without prior warning, presenting an extreme collision risk. The issue first occurred in August 2025 at approximately 48,000 miles and was taken to an authorized Hyundai dealer in Michigan for warranty repair. The dealer held the vehicle for over 30 days but failed to correct the defect. The identical power failure has continued and recently escalated to daily occurrences. A second Hyundai dealer (Pacifico Hyundai, Philadelphia, PA) diagnosed an intermittent open circuit in the engine wiring harness but Hyundai Motor America refuses to repair the vehicle under warranty, claiming 'outside influence' without providing evidence. Driving a hybrid vehicle that randomly cuts all power in live traffic is a life-threatening safety hazard. Hyundai Motor America has failed to rectify this critical safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754721August 4, 2026
ELECTRICAL SYSTEM
The Hybrid system kept crashing ! Triggering the auto theft and would not connect to fob , told it was immobilzer, and/or shortage in EV battery!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754791August 4, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the fuel gauge indicated that the tank was half full. The contact stated that the gauge erroneously indicated that the tank was empty, and the check engine warning light was illuminated. The vehicle was driven to the gas station, and while attempting to refuel the vehicle, the fuel did not go into the tank. The vehicle was towed to the residence. The vehicle was later towed to the dealer, where it was diagnosed with a failed fuel system and a failed fuel tank. The contact was informed that the fuel system and fuel tank needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was associated with the unrepaired recall. The contact was informed that the vehicle was a fire risk. In addition, the contact was informed that there was a hole in the fuel tank that caused the fuel to leak out of the fuel tank. The contact was informed that the parts were ordered to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754635August 4, 2026
FUEL/PROPULSION SYSTEM
RECALL REMEDY FAILURE AND MANUFACTURER COERCION My Certified Pre-Owned 2022 Hyundai Sonata Limited has been held completely out of service at an authorized Hyundai facility since June 2, 2026, due to severe fuel tank expansion under active NHTSA Safety Recall 25V-796 (Hyundai Campaign 286).The dealership confirmed that the defective expanding plastic fuel tank ballooned with enough force to structurally warp and buckle the unibody center floor pan and frame rails. Rather than providing a safe, timely remedy under federal recall guidelines, Hyundai Corporate and the dealership are attempting to coerce me into an unfair, non-statutory "voluntary trade-in" that simply pays off my remaining loan balance ($22,000) while completely wiping out the $9,000 in cash equity ($3,000 down payment and $6,000 in monthly payments) I have invested into the car. Upon rejecting this predatory trade-in offer, the manufacturer immediately threatened an additional 6 to 8-week delay to attempt a massive structural frame and unibody pull, which would bring the total out-of-service time to over 90 to 110 cumulative days. Furthermore, the dealership is actively withholding the internal diagnostic write-ups and structural alignment prints from me. I am requesting that the NHTSA investigate this recall remedy failure. Hyundai is using extreme delays (90+ days) and structural frame threats to force consumers to abandon their financial equity rather than issuing lawful, purchase-price repurchases for vehicles deemed structurally unsafe due to a manufacturing defect. I can't provide any documents as they have refused being able to provide me with any. Was told I would be emailed a copy from the dealership several times and they never end up sending over any information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754108August 1, 2026
ENGINE
This vehicle is subject to a known Theta II connecting rod bearing defect (Recall 162 / KSDS) and a related class action settlement. On October 2, 2025, the vehicle stalled while entering the highway. It was taken to Ken Garff Hyundai Surprise, and the following day, October 3, 2025, it entered engine protection mode (limp mode) during the dealership's own test drive, the exact behavior the Knock Sensor Detection System is designed to trigger for connecting rod bearing wear. The dealership's own service advisor documented in writing, as early as December 27, 2025, that he did not like how the vehicle ran and drove and wanted to resubmit a warranty claim. Despite this documented concern, on May 5, 2026, the dealership's service manager told Hyundai corporate that nothing was wrong with the vehicle and that it could be picked up. Hyundai corporate maintained that the engine had passed bearing clearance testing on two occasions, October 3, 2025 and May 23, 2026. I was told the vehicle was safe and retrieved it on June 29, 2026, out of necessity after my family's other vehicle was totaled in an accident. Approximately ten days later, the engine failed completely while I was driving with my family in the vehicle. Hyundai's own repair order documented the crankshaft as seized at over 95 lb-ft of torque. Hyundai subsequently approved and completed a full engine replacement. I am filing this report because a vehicle with a documented, known defect and a documented internal safety concern was represented to me as safe to drive, and it failed catastrophically with my family inside it within days of that representation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754136August 1, 2026
ENGINE, POWER TRAIN
Going down the road driving the car lost power and went in limp mode with no warnings on the dash at all!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754020July 31, 2026
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 30 MPH, the check engine warning light illuminated, the engine started knocking, and smoke emitted from under the hood. The contact decelerated to approximately 15 MPH and drove to her nearby residence. Upon inspection, the contact observed green fluid under the hood. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and the head gasket was blown. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754029July 31, 2026
ENGINE
Driving vehicle at slow speed crossing an intersection and engine completely shut down. The engine has completely seized and needs replaced due to a known recall. I have only owned the vehicle for 7 months. Hyundai is refusing to pay for engine replacement claiming a previous recall prior to me owning the vehicle should have been completed. I only drove the vehicle 1,000 miles in that time at nothing over 50 mph. There was no notification to me about this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753913July 31, 2026
EXTERIOR LIGHTING
I was traveling along [XXX]. This is a dangerous road it has hills and curves. I was driving my 2024 Hyundai Sonata, where all of a sudden headlights went off and the infotainment center went off I couldn’t see anything on the road. Luckily I was right by a gas station (Circle K). This isn’t the first time this has happened with this car. Three different times, I was on the express way and almost crashed because the exterior lights and headlights shut off while driving.I couldn’t see a thing and I drifted off the road. I thought I was dead I literally saw my life flash before my eyes. I’m honestly scared to drive this car at night. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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