Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11625342November 14, 2024
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
The contact owns a 2020 Hyundai Sonata. The contact stated while the contact was refueling the vehicle, the fuel was coming back out of the fuel tank onto the ground surface. The contact stated that the failure had occurred while traveling out of town. In addition, the contact stated that the failure had occurred several times and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed a failed fuel tank sensor. The contact was informed that the fuel tank sensor light. The contact stated that when the independent mechanic pulled out the rear seat to perform the repair, the mechanic noticed that the metal sheet under the rear seat was fractured due to the pressure of the fuel tank. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, however the dealer declined the repair. The contact was advised not to drive the vehicle and informed that the vehicle was a ticking bomb. In addition, the contact was advised to take the vehicle to a collision shop, prior to the repair being performed. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The contact's insurance declined the repair stating that the failure was due to a manufacturer defect. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was informed that the repair was not covered under warranty because the contact was the second owner of the vehicle. In addition, the contact's vehicle mileage was above the 60,000 mileage warranty coverage. The failure mileage was approximately 99,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624830November 12, 2024
SEAT BELTS, ENGINE
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where the dealer performed a compression check. The failure reoccurred. The vehicle was taken back to the dealer and the contact was advised to drive the vehicle until it blew up. In addition, the contact stated that all four seat belts had failed to function as intended. The contact stated that the front driver's side and passenger's side seat belts failed to retract as intended. The contact stated that the seat belts failed to secure the passengers in place. Additionally, the contact stated that the rear seat belts completely failed to retract as needed. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for a combustion check and an oil consumption test to be performed out-of-pocket expense. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624471November 11, 2024
ENGINE
The car engine seized while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624634November 11, 2024
UNKNOWN OR OTHER
My 2017 Hyundai Santa hybrid limited it all started with 11 icons appeared on the dash took it to Hyundai dealership Gainesville to be fixed in July of 2024 dropped it off Wednesday they emailed me with a price of 1563.70 I okay it to be fixed. I picked it up that following Saturday no sooner after leaving halfway home the check engine light came on took it back the following Monday they pulled it in the shop no more than 15 minutes later they pulled it out said they fixed it said if it should happen again to bring it back shortly after leaving check engine light came on again took it back to them and fixed it left check engine light came on again so I took it to Tallahassee Hyundai dealership they changed cabin air filter and engine filter we left the check engine light came on again so we took it back to them again and they found nothing . Then the check engine light was still on then the car wouldn't start so I had to pay to have it towed to Hyundai dealership of Gainesville again told them now the car won't start and it's been there since October 20 2024 spoke to them many times I still haven't gotten any one that can seem to fix my car they don't return phone calls just give me the run around it's my only car I have never heard of a dealership that can't fix there own car they sell . I'm getting nobody that is willing to help me and the car is not paid for im so upset is this the kind of business you provide to your customer's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624381November 9, 2024
EXTERIOR LIGHTING
The turn signal stem assembly randomly begins failing after several years (approx 5 years). Issues will be noticed while driving in the dark. When turn signal is applied in both directions, occasionally headlights will turn off or flash causing interior lighting to change to brighter daylight settings at the same time. This can be disorienting for the driver as well as others on the road. To remedy the incorrect lighting situation, the driver needs to jiggle the turn signal stem assembly and normal lighting will resume. At subsequent turns, the entire situation repeats itself. Other drivers may believe they are being alerted to something or potentially angered, causing misunderstandings or altercations on the road. My original turn signal stem assembly was replaced after about 5 years due to this series of events. Now, after approximately 5 more years, the exact same symptoms have begun again with the authentic Hyundai OEM replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624128November 8, 2024
ENGINE
I started the car and smoke came from the engine compartment I didnt think anything of it but the smoke keep getting worse . So I pulled over and open the hood to find fire come from on top of the Engine the flames got higher so I asked an local restaurant for an fire extinguisher I put it but know these cars this could of been an big problem if I had parked in the garage or park next to other cars or even if I keep driving . It would of not been good! By this time the Shelby Twp. fire dept showed up and sprayed more water on it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11624071November 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
2013 Hyundai Sonata engine caught on fire after being replaced TWICE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11623794November 6, 2024
EXTERIOR LIGHTING, SEAT BELTS, SERVICE BRAKES
There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623798November 6, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Failed Component: Engine - Burnt Valve/ Snapped Piston/ Piston Scrapping Internally; available for inspection - Risk of safety: Car sputters/jerks upon acceleration, takes a long time to gain speed, STALLS when slowing or stopping, may or not start after stalling, violently shakes while driving - Problem has been confirmed by Hyundai dealer/repair - Component has not been inspected by the manufacturer, police, insurance representative; only Hyundai repair - Warning lamp, messages, and symptom PRIOR to failure, NO, after the failure, YES; check engine light and all symptoms listed above; all appeared approximately September 15, 2024. Since the purchase of the vehicle in January 2024, I have made complaint regarding the performance of the vehicle. Have had multiple oil changes/fill ups within the last 7 months, due to excessive oil consumption. Vehicle has had scheduled maintenance, several diagnostics, and too many trips to the dealership/repair for a 5 year old vehicle, with regular maintenance, and 3 owners. I have owned the vehicle for less than a year and I am UNABLE TO DRIVE IT DUE TO HYUNDAI STATING IT NEEDS A NEW ENGINE. It stalls when slowing and stopping, which it may or may not start back up - this happened a few times in the middle of traffic. It will not gain speed appropriately when moving from a complete stop, inhibiting me from keeping up with traffic. It shakes violently while accelerating, causing mishandling and ability to steer effectively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623636November 5, 2024
ENGINE
Motor burning oil with no leaks causing it to need replaced, with out any reasoning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623669November 5, 2024
FUEL/PROPULSION SYSTEM
Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623552November 4, 2024
ENGINE
Excessive or consumption. Purchase a car three weeks later car started misfiring I was able to get the car to a mechanic shop. I was told that the car needed a tuneup, spark plugs and ignition call was changed mechanic noticed oil on top of the engine and advise me to get an engine gasket. Gasket was replaced 2 weeks later oil light comes on I added 5 quart of oil the light goes off I notified the mechanic again was able to get the car in the shop took mechanic replaced the gasket week later oil light was flickering took the car to have oil change. There was no oil in the car, three weeks later oil light flickering again checked oil it was empty I added five more quarts to the car and took the car back to the back the mechanic one he inspected it he informed me that the engine in the car for some reason consume a lot oil and that I should take the car to Hyundai dealership. I checked Hyundai recall for the oil consumption issue the car model I have is not apart of the recall. I could have lost my life when the car stalled due to oil is leaking where the spark plugs are located. Hyundai need to recall all 2013-2017 Hyundai sonata and Elentra
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623310November 3, 2024
EXTERIOR LIGHTING
When headlights are on auto they can spontaneously turn off. This is accompanied by the headlight selector display in the middle of the instrument panel changing to the parking light symbol. The lights typically switch back to auto and come back on within a few seconds but it can be longer. Most often, but not always this seems to be associated with using the turn signal and being in the middle of a 90 turn. However it has happened at other times as well. Losing headlights and visibility while driving at night, particularly while turning is a hazard. Two dealerships have said they cannot reproduce the problem. It has been going on for multiple years. However is primarily a problem when it starts getting dark early. The issue can be avoided by leaving the lights in the on position all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623167November 1, 2024
ENGINE AND ENGINE COOLING
The contact's daughter owns a 2017 Hyundai Sonata. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power, failed to accelerate, and went into LIMP Mode. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was linked to DTC code: P1236. The vehicle was taken to another independent mechanic, who determined that there were metal shavings inside the oil and the engine needed to be replaced. The vehicle was towed to the local dealer, who diagnosed the vehicle and determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who confirmed there were metal shavings inside the engine and that the engine needed to be replaced. While the owner was driving, at an undisclosed speed, the engine seized. The manufacturer was not contacted. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622822October 30, 2024
ELECTRICAL SYSTEM
The contact owned a 2011 Hyundai Sonata. The contact stated that while her husband was driving at 60 MPH, the instrument panel started flickering, the engine started to rev, and the vehicle stalled. The vehicle veered to the side of the road and was parked. The contact then noticed that there was smoke coming from the vehicle and proceeded to open the hood of the vehicle. Soon after, flames were discovered coming from under the vehicle. The contact and her husband removed all personal items and watched from a safe distance. The fire department arrived at the scene however the vehicle was entirely consumed by the fire. The ambulance also arrived at the scene however no medical attention was provided since there were no physical injuries. The contact and her husband sustained emotional distress due to the incident. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11622640October 30, 2024
ENGINE
Engine consumes oil profusely. 175000miles. Complaint #: [XXX], 8/23/24. Car is not drivable parked. Common complaint. Should have been RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622660October 30, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine with the check engine warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 15V568000 (ENGINE) because the maintenance records were not provided and the dealer deemed that the vehicle was poorly maintained. The approximate failure mileage was 280,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622850October 30, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
During snow and icing conditions the forward collision radar in the logo gets covered up and becomes inoperable. This at the very time that we most need forward collision warning. It would helpful if there was electric deicing in the unit, much like the rear view side mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622396October 29, 2024
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
Leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622460October 29, 2024
UNKNOWN OR OTHER
The entire dashboard is cracking and has caused the airbag light warning light to come on, due to the compromised dashboard. This makes me feel unsafe because I'm not sure if the airbag will launch prematurely. I see online that many Hyundai owners have experienced this same issue and have the same concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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