Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10261283March 9, 2009
STRUCTURE:FRAME AND MEMBERS, WHEELS
SUB-FRAME CORROSION RESULTED IN A LOSS OF CONTROL AND VEHICLE DISABLEMENT DUE TO WHEEL COLLAPSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261291March 9, 2009
STEERING:LINKAGES:TIE ROD ASSEMBLY, AIR BAGS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR HAS REMAINED ILLUMINATED IN HER VEHICLE SINCE NOVEMBER OF 2007. SHE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY ATTEMPTED TO REPAIR THE HARNESS IN ORDER TO REMEDY THE ISSUE. HOWEVER, THE INDICATOR ILLUMINATED AGAIN A FEW DAYS LATER. THE MANUFACTURER COULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE BETTER BUSINESS BUREAU REFERRED THE CONTACT TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 04-14-09 *BF THE TIE ROD WAS REPLACED. UPDATED 04/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260938March 6, 2009
STRUCTURE:FRAME AND MEMBERS
2000 HYUNDAI SONATA SUB FRAME RUSTED OUT, THIS VEHICLE IS USED BY MY SON TO COMMUTE TO COLLEGE DAILY AND IT'S A MIRACLE THAT HE DIDN'T HAVE AN ACCIDENT. THE RIGHT FRONT TIRE ALSO NEEDS REPLACING EVEN THOUGH IT IS ALMOST NEW DUE TO THE DAMAGE CAUSED BY THE SUB-FRAME LITERALLY FALLING APART . I SEE THIS HAS BEEN INVESTIGATED BEFORE, WHY WAS NO RECALL ISSUED?*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260948March 6, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MARCH 21, 2006. BY APRIL OF 2006, HE NOTICED THAT THE PASSENGER SIDE AIR BAG INDICATOR WOULD ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE AT THAT TIME. THE DEALER STATED THAT THE PASSENGER WAS SLIGHTLY OUT OF THE WEIGHT RANGE, WHICH WAS WHY THE AIR BAG SENSOR INDICATOR ILLUMINATED. IN OCTOBER OF 2008, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS) AND TOOK THE VEHICLE BACK TO THE DEALER. THE TECHNICIAN DECREASED THE AIR BAG SENSOR PRESSURE, BUT THIS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WANTS TO TRADE THE VEHICLE BACK BECAUSE THE DEALER CANNOT CORRECT THE FAILURE. THE CONTACT WILL NOT TRADE IN THE VEHICLE BECAUSE THE MANUFACTURER WILL NOT HONOR THE TOTAL COST VALUE. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260971March 6, 2009
STRUCTURE
PROBLEMS DUE TO RUST. SERVICE AT COLUMBIA HYUNDAI ON 8/4/08 TO REPLACE POWER STEERING LINE AFTER POWER STEERING FAILED DUE TO LINE RUSTING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260974March 6, 2009
STRUCTURE
PROBLEMS DUE TO RUST. STATEMENT FROM KEY HYUNDAI SERVICE ON 12/11/06 INDICATES EXCESSIVE RUST CAUSED REAR BRAKE PADS TO STICK AND WEAR DOWN PREMATURELY. I HAD TO PAY TO HAVE THEM REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260794March 5, 2009
SUSPENSION:FRONT
2000 HYUNDAI SONATA, 1200000 MILES NOTICED CAR WAS PULLING TO THE RIGHT ION SNOW COVERED ROADS, DID NOT DRIVE TO WORK NEXT DAY ON HIGHWAY, SON WAS TAKING TO REPAIR FACILITY, RIGHT FRONT WHEEL COLLAPSED. LUCKY WAS NOT ON HIGHWAY, REPAIR FACILITY SAYS FRONT SUSPENSION/FRAME WAS RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260424March 2, 2009
STRUCTURE:FRAME AND MEMBERS
MY SON WENT OVER A SPEED BUMP AND HAD HIS RIGHT FRONT TIRE FOLD IN AT THE TOP. IT WAS FOUND OUT BY A REPAIR SHOP THAT THE RIGHT CONTROL ARM HAD SEPARATED FROM THE SUB-FRAME WHICH WAS VERY CORRODED. TWO ATTEMPTS AT GETTING A USED SUB-FRAME AT A SALVAGE YARD ALSO REVEALED CORRODED SUB-FRAMES. THE SUB-FRAME HAD TO BE REPLACE NEW. A POWER STEERING RETURN LINE LYING AGAINST THE SUB-FRAME WAS ALSO CORRODED AND LEAKING AND HAD TO BE REPAIRED. THE OLD SUB-FRAME IS BEING HELD AT THE REPAIR SHOP SO THAT I CAN DOCUMENT THE DAMAGE WITH PHOTOGRAPHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260429March 2, 2009
STRUCTURE:FRAME AND MEMBERS
THE CAR WAS SITTING IN THE PARKING LOT AND WHEN WE WENT OUT TO START THE ENGINE IT TURNED OVER BUT IT WOULDN'T MOVE SO WE TOWED IT TO A LOCAL GOODYEAR REPAIR GARAGE WHERE THEY REPORT THAT THE UNDERCARRIAGE HAS RUSTED THROUGH AND THE MOTOR DROPPED AND BENT THE AXLE. THEY CANNOT FIND A USED UNDERCARRIAGE THAT ISN'T RUSTED THROUGH. WE HAVE REPORTED THIS TO HYUNDAI CONSUMER AFFAIRS AND THEY HAVE GIVEN US A CASE NUMBER (3122110) BUT REPORT THAT THIS CAR HAS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260441March 2, 2009
STRUCTURE:FRAME AND MEMBERS
RUSTING ON SUB FRAME, RIGHT FRONT LOCATION OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260377March 1, 2009
SERVICE BRAKES, HYDRAULIC
22,000 MILES ON MY HYUNDAI SONATA AND THE LEFT REAR WHEEL BRAKE CALIPER STUCK. THE STUCK CALIPER LEFT THE PAD AGAINST THE ROTOR. BOTH THE LEFT REAR WHEEL ROTOR AND BOTH REAR BRAKE PADS HAD TO BE REPLACED. THE HYUNDAI DEALERSHIP WOULD NOT COVER THE REPAIR UNDER WARRANTY AND I HAD TO PAY ALMOST $400 DOLLARS TO GET IT FIXED. I HAVE NEVER HAD A CAR WITH ONLY 22,000 MILES HAVE A BRAKE PROBLEM LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260387March 1, 2009
STRUCTURE:FRAME AND MEMBERS, STRUCTURE
ON 2/22/09 I NOTICED THE FRONT TIRES ON MY 2000 HYUNDAI SONATA WERE VERY WORN AND THE WIRES WERE SHOWING . THE TIRES WERE IN GOOD SHAPE WHEN THEY WERE ROTATED TO THE FRONT 1/29/09. AFTER GETTING SEVERAL QUOTES ON NEW TIRES, I CHOOSE OUR LOCAL HYUNDAI DEALER TO REPLACE THE TIRES. THE CAR WAS TAKEN IN ON 2/25/09 TO THE LOCAL HYUNDAI DEALER TO HAVE TIRES REPLACED. AFTER THE TECH HAD REPLACED THE TIRES, HE WAS GOING TO CHECK THE ALIGNMENT. UPON CHECKING THE ALIGNMENT HE NOTICE THAT THE FRAME BY THE FRONT PASSENGER TIRE WAS RUSTED OUT AND CRACKED. HE RECOMMENDED NOT DOING THE ALIGNMENT AND STATED THE CAR WASN'T SAFE TO DRIVE.THE NEXT DAY 2/26/09 I CONTACTED DEALERSHIP BY PHONE ABOUT AN ESTIMATE TO FIX THE PROBLEM, THEY GAVE ME A QUOTE OF $ 1300.00 FOR NEW SUBFRAME AND TO REPLACE IT THEN DO AN ALIGNMENT. AFTER DECIDING I REALLY DIDN'T WANT TO PAY THAT MUCH MONEY, I WENT TO A LOCAL BODY SHOP LATER THAT MORNING TO GET AN ESTIMATE. THE BODY SHOP OWNER GAVE ME AN ESTIMATE OF $ 1035.00 TO REPLACE WITH A NEW SUBFRAME AND RECOMMENDED POSSIBLY USING A USED PART FROM A SALVAGE YARD, IF HE COULD FIND ONE. THE CAR WAS TAKEN TO THE BODY SHOP AND LEFT THERE THE NEXT DAY 2/27/09. WHEN I WENT TO PICK THE CAR UP THE OWNER STATED THAT " HE HAD TRIED SEVERAL SAVAGE YARDS TO FIND A USED SUBFRAME AND COULDN' T FIND ONE BECAUSE THE 1999 AND 2000 HYUNDAI SONATA WERE NOTORIOUS FOR RUSTING OUT ON THE SUBFRAME AND MY ONLY CHOICE WAS GETTING A NEW SUBFRAME AND REPLACING IT FOR $ 1035.87". LATER THAT EVENING I DONE SOME MORE RESEARCH ON THE INTERNET ABOUT SUBFRAMES ON 2000 HYUNDAI SONATAS. I LEARNED THAT IT WAS VERY COMMON PROBLEM THAT THE SUBFRAME RUSTED OUT ON THE 1999-2002 HYUNDAI SONATAS FROM YOUR WEB SITE AND MANY OTHERS. I LEARNED THAT N.H.T.S.A HAS BEGAN AN INVESTIGATION INTO THE MATTER AND I WANTED TO NOTIFY N.H.T.S.A ABOUT THE PROBLEM THAT I AM ALSO HAVING WITH MY VEHICLE. I NOTIFIED HYUNDAI ON 2/27/09 BY PHONE ABOUT MY PROBLEM AND I AM WAITING FOR A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260322February 28, 2009
ENGINE AND ENGINE COOLING
ENGINE COOLANT LEAKS FROM THE ENGINE COMPARTMENT UNTO THE GROUND. COOLANT BEGAN LEAKING 6 MONTHS AFTER I PURCHASED NEW 2006 HYUNDAI SONATA V6. LEAKING STOPPED AND HAS NOW STARTED LEAKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260157February 26, 2009
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2001 HYUNDAI SONATA I PURCHASED IN 2005 USED FROM A TOYOTA DEALERSHIP, AND DIDN'T HAVE A WARRANTY ON THE CAR. I TOOK IT IN TO MY LOCAL GARAGE IN JANUARY 2009 SO THEY COULD CHECK OUT A NOISE MY CAR IS MAKING. THEY SAID THAT WHEN THEY PUT IT UP ON THE LIFT, THEY SAW THAT MY CRADLE IS SEVERELY RUSTED AND THAT MY CAR WILL NOT PASS INSPECTION IN JUNE AND REPLACING IT WOULD BE ABOUT THE COST OF MY CAR. I HAVE RESEARCHED ONLINE AND FOUND THAT MANY OTHERS ARE HAVING THE SAME PROBLEM. HYUNDAI SHOULD HAVE MADE A RECALL SO I DON'T HAVE TO PURCHASE A NEW CAR RIGHT NOW. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259899February 25, 2009
SUSPENSION:FRONT
VIBRATION IN FRONT RIGHT WHEEL AT HIGH SPEEDS. I TOOK MY 2002 SONATA TO THE REPAIR SHOP AND THEY TOLD ME MY CRADLE THAT INVOLVES THE HALF SHAFT/CONTROL ARM IN THE SUSPENSION WAS RUSTED THROUGH WITH FIST SIZE HOLES. I TOOK IT TO THE AUTO DEALER AND THEY CHARGED ME OVER $500.00 TO REPLACE THE HALF SHAFT AND CRADLE, ALSO THEY STATED THAT IT WOULD HAVE BEEN COVERED HAD MY WHEEL FALLEN OFF. THAT WAS THE MOST RIDICULOUS THING I'VE EVER HEARD. AFTER THEY REPLACED THE HALF SHAFT, WITHIN 2 DAYS I HAD A GRINDING/RATTLE ON THE SAME RIGHT SIDE. I TOOK IT BACK TO THE AUTO DEALER AND THEY TOLD ME NOW IT WAS THE BUSHINGS IN THE SUSPENSION AND THEY WOULD HAVE TO BE REPLACED BUT IT WAS SAFE TO DRIVE.. THIS PROBLEM WAS NOT THERE UNTIL THEY WORKED ON THE CAR ORIGINALLY. IT WILL NOW COST ME OVER $300.00 TO HAVE THE BUSHINGS REPLACED. I BELIEVE THEY SHOULD HAVE DONE THIS WITH THE ORIGINAL WORK. THERE IS A FEDERAL PROBE GOING ON WITH THE NHTSA, IT IS STATED THAT THIS IS A VERY SERIOUS AND DANGEROUS SITUATION. THE MANUFACTURER OF THIS CAR SHOULD BE STANDING BEHIND THEY'RE PRODUCT, BUT INSTEAD THEY ARE REFUSING TO COVER THIS PROBLEM AND MAKE THE APPROPRIATE CHANGES THAT COULD IN TURN SAVE SOMEBODY'S LIFE IF THEIR CAR WOULD FAIL DUE TO THIS FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259962February 25, 2009
STRUCTURE:FRAME AND MEMBERS
1999 HYUNDAI SONATA. DRIVING DOWN THE HIGHWAY AT 65 MPH AND THE RIGHT FRONT PASSENGER SIDE OF MY CAR COLLAPSED DUE TO RUSTED SUB FRAME WHICH BROKE THE AXLE AND CONTROL ARM. LUCKILY NO ONE WAS KILLED, BUT THIS WAS AN ALARMING INCIDENT I HAVE NEVER EXPERIENCED BEFORE WITH ANY CAR. THIS IS DANGEROUS. THIS IS A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10259986February 25, 2009
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2000 HYUNDAI SONATA. WHEN THE CAR WAS FIRST PURCHASED IN FEBRUARY OF 2006 THE CAR HAD TRANSMISSION PROBLEMS WHERE THE CAR WOULD NOT ACCELERATE PAST 25 MPH. I HAD TO HAVE THE TRANSMISSION REPLACED. THEN LATER IN THAT YEAR WHILE DRIVING ON THE HIGHWAY AT ABOUT 65 MPH I NOTICED THE CAR WOULD SWAY DRAMATICALLY WHEN YOU TURNED THE WILL RIGHT. TAKING THE CAR BACK TO THE DEALER THEY CLAIMED TO BE JUST THAT THE CAR NEEDED AN ALIMENT. NOW IN 2008 I HAVE HAD TO HAVE THE RIGHT AXLE OF THE CAR REPLACED BECAUSE WHILE PULLING AWAY FROM A STOP LIGHT THE RIGHT WHEEL FELL FROM THE CAR AT A 45 DEGREE ANGLE. TAKING IT TO A TIRE SHOP TO HAVE THE CAR INSPECTED THEY INFORMED ME THAT THE WHOLE FRONT UNDERSIDE OF THE FRAME WAS DRASTICALLY RUSTED AND THAT DRIVING THE CAR IN THE STATE WOULD LEAD TO A WRECK OR WORSE. NOW I AM LOST AND DON'T KNOW WHAT TO DO I HAVE DONE RESEARCH ON THE PROBLEM AND I HAVE FOUND OVER 20 REPORTS OF THIS CAR MODEL HAVING THIS PROBLEM AND IT IS VERY UPSETTING THAT NO RECALL HAS BEEN PLACED ON THESE DEATH TRAPS ON WHEELS. SOMEONE NEEDS TO TAKE RESPONSIBILITY FOR THIS BEFORE SOME DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259775February 24, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CRANKSHAFT SENSOR FAILED AND WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE RECURRED TWO ADDITIONAL TIMES DUE TO THE CRANKSHAFT AND WAS REPAIRED UNDER WARRANTY. THE DEALER STATED THAT THEY WOULD ONLY PAY FOR THE PART, NOT THE LABOR. THE VEHICLE HAS BEEN AT THE DEALER FOR APPROXIMATELY ONE WEEK, BUT HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259534February 21, 2009
EQUIPMENT
SATELLITE/FM/AM DIGITAL RADIO DOES NOT FUNCTION PROPERLY. RADIO HAS BEEN REPLACED AND ALL CONNECTIONS CHECKED. SATELLITE WORKS FINE, FM ONLY WORKS WITH STRONG SIGNALS AROUND AND THE AM DOES NOT WORK AT ALL. CAR DEALER DOES NOT HAVE ANY SOLUTION AND ONLY SAYS THAT THE PROBLEM SHOULD WORK IT SELF OUT ONCE THE ALL DIGITAL SIGNAL ARE UTILIZED. DEALER SAYS AN NON-DIGITAL RADIO CANNOT BE INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259375February 19, 2009
STRUCTURE:FRAME AND MEMBERS
THE ENGINE CRADLE HAS A FIST SIZED HOLE RUSTED OUT OF IT CAUSING THE PASSENGER SIDE WHEEL TO BOW OUTWARD AND THE ALIGNMENT IS COMPLETELY OUT. THIS CAR HAS LESS THAN 100,000 MILES AND IS LESS THAN 10 YEARS OLD, THE FRAME SHOULD NOT BE RUSTED OUT ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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