Hyundai Sonata Complaints
17,026 consumer complaints on file.
- #10296250December 17, 2009SUSPENSION, SUSPENSION:REAR, SUSPENSION:FRONT
ALL FOUR ORIGINAL EQUIPMENT STRUTS FACTORY INSTALLED ON A 2002 HYUNDAI SONATA 4 CYLINDER, HAVE FAILED. VEHICLE HAS 51,000 MILES AND THE STRUTS HAVE NOT BEEN DOING THEIR JOB FOR 15000 MILES. WHEN LOOKED INTO, AT THE DEALERSHIP (VEHICLE HAS EXTENDED WARRANTY) THE DEALERSHIPS POSITION IS THEY WILL NOT REPLACE THE STRUTS UNLESS THEY ARE LEAKING. AND IF 1 WAS LEAKING THEY WOULD ONLY REPLACE THAT ONE STRUT.... HAVE THE SAME ISSUE WITH A 2004 HYUNDAI SANTA FE 2.7 AWD VEHICLE ALSO. THAT VEHICLE HAS 79,000 MILES AND HAVE THE SAME DRIVIBILTY CONDITION. AND WAS TOLD THE SAME EXACT THING ABOUT THE DEALERSHIP/ MANUFACTURER'S POSITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10296125December 16, 2009STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 HYUNDAI SONATA. WHENEVER THE VEHICLE STRUCK BUMPS IN THE ROADWAY AT SPEEDS BELOW 50 MPH, HE WOULD HEAR AN EXTREMELY LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER INSPECTED THE VEHICLE AND DETECTED THAT THE FRAME WHICH CONNECTS THE REAR TIRES AXLE HAD SEVERE CORROSION. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295752December 15, 2009FUEL SYSTEM, GASOLINE
I OWN A 2003 SONATA THE ENGINE LIGHT CAME ON, I HAVE AN EMISSION LEAK THE MACHINE SAYS. I NEED HELP HAS THIS HAPPENED TO ANY ONE ELSE. ALSO MY GAS PROBLEMS, WHEN PUTTING GAS IN MY CAR THE GAS CAP CLICKS AS IF THE TANK WAS FULL WHEN TALKING TO LOCAL DEALER ALL THEY WANT TO DO IS QUOTE PRICES!!!!!!!!! NO EXPLANATION OF WHY THESE THING ARE HAPPENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295760December 15, 2009ELECTRICAL SYSTEM
THE WHOLE ELECTRIC SYSTEM IN MY 2006 SONATA IS ISN'T WORKING. ESPECIALLY THE LIGHTS OVER THE LAST 3 YEAR WE HAVE HAD THIS CAR, WE CAN'T COUNT HOW MANY LIGHTS BULBS WE HAVE REPLACED. THE DASH BOARD LIGHT COMES ON AND OFF WHEN EVER IT FEELS. WE THOUGHT THAT WE HAD WARRANTY BUT WE DON'T, IT SHOULD BE A RECALL ON THEIR ELECTRIC SYSTEM BECAUSE I HEARD A LOT OF COMPLAINTS ABOUT HYUNDAI. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295791December 15, 2009VISIBILITY
WHILE DRIVING A 2006 HYUNDAI SONATA WITH 30,000 MILES, THE DRIVER SIDE SUNVISOR JUST FLOPPED DOWN WHILE DRIVING ON THE INTERSTATE HIGHWAY SYSTEM ON I-95 AT 70 MPH. THERE WAS NO WARNING AND THE VISOR BLOCKED THE DRIVERS VISION BECAUSE IT WOULD NOT RETURN TO THE "UP" POSITION. SINCE THE CAR WAS BEING DRIVEN ON A VACATION TRIP THAT HAD BEEN PREVIOUSLY PLANNED AND IN A DIFFERENT LOCATION, IT WAS NOT PRACTICAL TO GO TO A STRANGE DEALERSHIP. TO SOLVE THE PROBLEM ON THE REMAINDER OF THE TRIP, I USED A "WOODEN CLOTHSPIN" CLIPPED TO THE VISOR AND PUT THE SUNVISOR TO THE LEFT SIDE OF THE VEHICLE AND PUT THE CLOTHSPIN BEHIND THE DRIVER SIDE HAND HOLD LOCATED ON THE INSIDE OF THE ROOF OF THE CAR. SINCE THE TRIP WAS GOING TO BE FOR ABOUT A WEEK, I LATER USED A RUBBER BAND TO KEEP THE VISOR HIGH ENOUGH TO ENTER AN EXIT THE DRIVER DOOR. THE VISOR WAS REPLACED AT THE DEALER BACK HOME AND I BECAME AWARE THAT THIS SEEMED TO BE A FREQUENT PROBLEM ON THIS CAR. THIS IS A VERY DANGEROUS CONDITION AND THIS AGENCY SHOULD LOOK INTO THIS SERIOUS OBSTRUCTION OF DRIVER VISIBILITY WHEN THIS CONDITION OCCURS. OF ALL THE VEHICLES I HAVE OWNED IN THE LAST 40 YEARS, THIS IS THE ONLY ONE TO HAVE THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295570December 14, 2009EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
EMERGENCY FLASHERS BEGAN FLASHING FOR NO APPARENT REASON AND WOULD NOT BE TURNED OFF. THEN TRYING TO USE THE KEYLESS ENTRY DOOR OPENER, THE LOCKS BEGAN LOCKING AND UNLOCKING. WHEN THE CAR WAS RUNNING THIS STOPPED. WE TOOK IT TO THE DEALER AND THEY REPLACED THE ETAC MODULE, THEN THE ENTIRE FUSE BOX. AFTER RETURNING HOME, THE HAZARD LIGHTS AGAIN BEGAN FLASHING WHILE THE CAR WAS PARKED. THIS WOULD STOP AND BEGIN AGAIN INTERMITTENTLY. RETURNED TO THE DEALER AND LEFT THE CAR FOR SEVERAL DAYS. FINALLY A SWITCH WAS REPLACED AND THE PROBLEM CEASED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295438December 12, 2009SERVICE BRAKES, HYDRAULIC
DEFECT IN DESIGN OR SUBSTANDARD METAL PARTS IN THE REAR BRAKE ASSEMBLIES OF 2006 & LATER HYUNDAI SONATAS CAUSING PREMATURE BRAKE WEAR. I HAVE PREMATURE BRAKE PAD WEAR (METAL ON METAL) AFTER 35,000 MILES ON MY 2007 SONATA. THIS CONDITION IS REPORTED ONLINE BY MANY OTHER OWNERS WITH AS LITTLE AS 20K. DEALER WILL NOT COVER UNDER WARRANTY. HYUNDAI USA WILL ONLY CONSIDER REIMBURSEMENT AFTER IT IS REPAIRED FIRST AND PREFERABLE BY A DEALER. MY DEALER SAID ITS A "DESIGN FLAW WITH THE PAD RETAINER", THOSE ONLINE REPORT CORRODED CALIPER MOUNTING PINS AS THE CAUSE. SOME REPORT THEY NEED TO ROUTINELY CLEAN AND LUBRICATE THESE PARTS TO PREVENT THE EXCESSIVE WEAR. BECAUSE THIS IS A BRAKE ISSUE, SAFETY OF ALL OWNERS SHOULD BE ENOUGH TO ISSUE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295376December 11, 2009SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. WHILE DRIVING HE NOTICED THAT THE PASSENGER FRONT TIRE WAS MISALIGNED WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR INSPECTION. THE MECHANIC CONCLUDED THAT THE FRONT SUB FRAME WAS CORRODED, AND THAT THIS CONDITION COULD CAUSE THE LINING TO THIN. HE FILED REPORT NUMBER 3787345 WITH THE MANUFACTURER. HE WAS ADVISED BY A REPRESENTATIVE THAT HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL #09V124000 (SUSPENSION). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT AN EXPENSE OF $1,150,000 .THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. UPDATED 01/12/10. *LJ UPDATED 01/13/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295076December 9, 2009ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING 70 MPH THE ENGINE AND ESC LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN FROM THE DEALER STATED THAT THE THROTTLE POSITION SWITCH AND THE ECU SOFTWARE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 75000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294699December 7, 2009VISIBILITY
2008 HYUNDAI SONATA SUN VISOR WILL NOT HOLD THE DESIRED POSITION. SAME ISSUE AS NHTSA ITEM NUMBER - 10028945 FOR 2007 HYUNDAI SONATA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294741December 7, 2009LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 HYUNDAI SONATA. HE RECEIVED RECALL 09V171000 PERTAINING TO RUST ON THE FRAME. HE WAS NOT SATISFIED WITH THE METHOD USED TO CORRECT THE RECALL REPAIR. HE STATED THAT THE MANUFACTURER PLACED STICKERS ON THE DOOR HANDLE AND THAT THEY WERE UNFOLDING DUE TO THE TEMPERATURE IN HIS STATE. HE ALSO STATED THAT SINCE THE STICKERS WERE METALLIC, THEY COULD POSSIBLY CUT YOU IF HANDLED INCORRECTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE WILLING TO ASSIST ANY FURTHER AND ADVISED THE CONTACT TO SIMPLY REMOVE THE STICKERS. THE CONTACT WAS NOT SATISFIED WITH THEIR RESPONSE. THERE WERE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 47,782.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294662December 6, 2009VISIBILITY
2006 HYUNDAI SONATA SUN VISORS WILL NOT STAY UP. FALLS DOWN IN LINE OF VISION. STARTED WITH PASSENGER SIDE AND NOW THE DRIVER SIDE. DEALER WOULD NOT REPAIR AS I WAS <5000 MILES OVER WARRANTY. BASED ON INTERNET THIS IS A COMMON ISSUE WITH HYUNDAI'S. SEEMS SOME HAVE BEEN REPLACED 3 TO 4 TIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294554December 4, 2009AIR BAGS:SIDE/WINDOW
THE AIRBAG INDICATOR LIGHT INTERMITTENTLY COMES ON, MY 2003 HYUNDAI SONATA WITH 70K MILES. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND THE SEATS HAVE NOT BEEN DAMAGED IN ANY WAY. THE DEALERSHIP USED THEIR SCAN TOOL AND THE CODE IS B1382, THE SIDE AIR BAG RESISTANCE IS TOO HIGH. THE DEALERSHIP TOLD ME THAT I HAVE TO REPLACE THE AIRBAG HARNESS (PART #917003D010) AND THIS IS NOT COVERED UNDER MY STANDARD WARRANTY. THIS IS A SAFETY ISSUE THAT THE MECHANIC SAID IS DUE TO INSUFFICIENT WIRING BEING USED IN THE DESIGN OF THE AIRBAG SYSTEM. THE ESTIMATED COST TO REPLACE THIS HARNESS IS $1,349 PLUS THE $98 DIAGNOSTIC FEE I HAD TO PAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294437December 3, 2009LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
I HAVE A 2004 HYUNDAI SONATA - SAME PROBLEM AS WITH THE 2002-2003 LISTED BELOW - THIS SHOULD NOT HAVE BEEN CLOSED. RECALL CAMPAIGN 09V171000 HAS 1 RELATED INVESTIGATION(S) NHTSA ACTION NUMBER: PE08071 VEHICLE MAKE / MODEL: MODEL YEAR(S): HYUNDAI / SONATA 2002 MANUFACTURER: HYUNDAI MOTOR COMPANY COMPONENT: LATCHES/LOCKS/LINKAGES:DOORS:LATCH DATE INVESTIGATION OPENED: DECEMBER 15, 2008 DATE INVESTIGATION CLOSED: MAY 29, 2009 SUMMARY: THE MANUFACTURER HAS ISSUED A SAFETY RECALL NOTIFICATION AS A RESULT OF THIS INVESTIGATION. THE RECALL AFFECTS 91,202 MY 2002-2003 SUBJECT VEHICLES PRODUCED FROM JANUARY 28, 2002, THROUGH MARCH 22, 2003. THE VEHICLE RECALL POPULATION WAS DEFINED BY THE MANUFACTURER'S USE OF A NEW SUPPLIER FOR THE CHROME PLATING PROCESS BEGINNING IN JANUARY 2002, AND A PRODUCTION CHANGE IN MARCH 2003 TO IMPROVE ADHESION OF THE PLATING TO THE DOOR HANDLE. VEHICLES BEING RECALLED REPRESENT 59 PERCENT OF THE TOTAL MY 2002-2003 PRODUCTION, BUT ACCOUNT FOR 91 PERCENT OF THE CONSUMER COMPLAINTS RECEIVED. THE PROCESS CHANGE FOR MY 2002 VEHICLES RESULTED IN A DRAMATIC INCREASE IN COMPLAINTS (1200 PERCENT ON A PER UNIT RATE BASIS). MY 2003 VEHICLES BUILT AFTER MARCH 2003 PRODUCTION CHANGE SHOWED A SIMILAR DECLINE IN THE COMPLAINT RATE. BASED ON THE MANUFACTURER'S ACTION, THIS INVESTIGATION HAS BEEN CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294296December 2, 2009AIR BAGS
MY 2003 HYUNDAI SONATA'S AIRBAG LIGHT REPEATEDLY COMES ON AND OFF FOR NO REASON. WHILE DRIVING THE LIGHT WILL SPONTANEOUSLY COME ON AND WILL GO BACK OFF EITHER DURING THE SAME DRIVING EVENT OR IN THE NEXT FEW DAYS. IT HAS NEVER BEEN IN ANY ACCIDENTS NOR HAS THE AIR BAG ASSEMBLY OR SEAT BEEN DAMAGED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294223December 2, 2009SERVICE BRAKES, HYDRAULIC
WE OWN A 2007 HYUNDAI SONATA WITH 16,000 MILES ON IT, BARELY 2 YEARS OLD. THE BRAKES HAD A SQUEAL AT ABOUT 15,000 MILES AND WE COULDN'T PUT OUR FINGER ON THE PROBLEM. AT 16,000 MILES THE REAR WHEELS BEGAN GRINDING AND I CALLED COCHRAN TO HAVE IT FIXED. THEY SET ME UP WITH AN APPOINTMENT THE NEXT DAY. THEY TOLD ME MY BACK BRAKES WERE WORN AND THE ROTORS NEEDED CUT. THIS HAS TO BE SOME DEFECT IN THE BRAKING SYSTEM, I'VE NEVER HAD TO REPLACE BRAKES ON ANY OF MY CARS UNDER 50,000 MILES. THEY SAID IT WAS NOT A WARRANTY PROBLEM AND CHARGED ME $225 FOR THE REPAIR. I THINK HYNDAI SHOULD PUT OUT A RECALL ON THESE CALIPERS HANGING UP ON THE 2007 SONATA, AND REIMBURSED ALL OF US THAT HAVE HAD THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293759November 28, 2009VISIBILITY, EQUIPMENT, INTERIOR LIGHTING
HYUNDAI SONATA, 2007. UNDER NORMAL OPERATING CONDITIONS, INITIALLY THE PASSENGER-SIDE SUNVISOR STARTED SAGGING, PARTIALLY OBSTRUCTING MY (I.E. DRIVER'S) VIEW. 2 WEEKS LATER THE DRIVER-SIDE SUNVISOR ALSO STARTED SAGGING, THUS SERIOUSLY OBSTRUCTING MY VIEW AND HITTING ME IN THE HEAD. I'VE CONTACTED THE DEALERSHIP AND CONSUMER AFFAIRS AND AM AWAITING A RESPONSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293787November 28, 2009VISIBILITY
INTERIOR SUN VISORS FAIL AND DO NOT STAY IN THE UP POSITION. ON GOING PROBLEM. AN ORDER FOR REPLACEMENTS HAS BEEN BACK ORDERED ACCORDING TO THE DEALER BECAUSE OF THE VOLUME OF FAILURES. BECAUSE THE VISORS DROP DOWN UNEXPECTEDLY AND DO NOT STAY IN PLACE WHEN RAISED, THERE IS A SERIOUS HAZARD FROM VISION IMPAIRMENT. DRIVING WITH THE VISORS DOWN IMPAIRS VISION OUT OF THE FRONT OF THE VEHICLE, ESPECIALLY FOR TALLER DRIVERS--BECAUSE THE VISORS BLOCK MORE OF THE NORMAL RANGE OF VISION. BECAUSE OF THIS PROBLEM, THE VISORS ALSO CANNOT BE EFFECTIVELY USED AS INTENDED IN ADVERSE LIGHTING CONDITIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293714November 27, 2009EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE VEHICLE FAILED STATE INSPECTION BECAUSE THE HIGH MOUNTED REAR STOP LIGHT BULB FAILED. THE OWNERS MANUAL DOES NOT INCLUDE OPERATIONAL INSTRUCTIONS ON REPLACEMENT OF THE HIGH MOUNTED REAR STOP LIGHT BULB. HE WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 48,221.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293736November 27, 2009SERVICE BRAKES, HYDRAULIC
HYUNDAI SONATA 2007 - REAR BRAKE FAILURE - REAR BRAKE PAD CAME APART AND WAS COMPLETELY NONFUNCTIONAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0