Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10336304June 14, 2010
AIR BAGS
I OWN A 2006 HYUNDAI SONATA WHICH I PURCHASED IN 2005. IT IS JUST UNDER 79,000 MILES AND THE AIR BAG LIGHT HAS COME ON AND NO MATTER WHAT HAS NOT TURNED OFF. THIS IS A SAFETY ISSUE WHICH HYUNDAI SHOULD HANDLE AND NOT FORCE PEOPLE TO PAY FOR AT SUCH HIGH PRICES. THERE ARE NUMEROUS OTHER COMPLAINTS ABOUT THE SAME ISSUE AND SOME ACTION MUST BE TAKEN WITH HYUNDAI TO GET THEM TO STOP PUTTING CHEAP PARTS INTO THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336085June 13, 2010
VISIBILITY
I HAVE A 2006 HYUNDAI SONATA WITH APPROXIMATELY 39,000 MILES. ABOUT A MONTH AGO, THE DRIVER SIDE VISOR FALLS DOWN AND WILL NOT STAY UP. THIS IS A SAFETY HAZARD AS IT FALLS WHILE I AM DRIVING. THIS APPEARS TO BE A COMMON COMPLAINT WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336094June 13, 2010
VISIBILITY
BOTH THE DRIVER AND PASSENGER SUN VISORS HAVE FALLEN DOWN AND WON'T RETURN TO THE CORRECT POSITION RESULTING IN DECREASED VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335982June 12, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKES STICKING ON. FIRST OCCURRED AT 35,000 MILES AND DEALER NOTIFIED ME THAT THE BRAKE PADS NEEDED REPLACED, BUT UPON INSPECTION I SAW THAT ONLY ONE PAD WAS WORN TO THE METAL, AND THE OTHERS WERE AT > 50% LIFE. I REPLACED THE PAD BUT THE CALIPER AND SLIDER DESIGN IS DEFECTIVE AND THE FAILURE HAPPENED AGAIN AT 40,000 MILES. THIS TIME THE CAR BEGAN JERKING AND SUFFERED LOSS OF BRAKE PERFORMANCE AS THE INDICATOR, ALONG WITH NOISE, SMOKE, AND ODOR. THE HYUNDAI DEALER (MIKE MILLER IN PEORIA, IL) WOULD NOT FIX THE PROBLEM UNDER WARRANTY, INSTEAD SAYING IT WAS A NORMAL WEAR ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335890June 11, 2010
VISIBILITY
2007 HYUNDAI SONATA DRIVER SIDE SUN VISOR KEEPS FALLING INTO MY FIELD OF VIEW. EVERY FEW SECONDS. ALL DAY LONG. IT IS A DISTRACTION AND FALLS DIRECTLY IN FRONT OF MY FACE. I HAVE FOUND HUNDREDS OF POSTS ON THE INTERNET ABOUT THIS PROBLEM. I CAN'T FIGURE OUT A WAY TO KEEP IT FROM FALLING INTO MY FIELD OF VIEW WITHOUT RESORTING TO DUCT TAPE. I AM CONSTANTLY PUSHING IT UP,DOWN, SIDEWAYS. I MIGHT AS WELL BE TEXTING. DEALER ACKNOWLEDGED THAT IT WAS A VERY COMMON PROBLEM AND OFFERED TO FIX IT FOR 135.00. SAME BAD VISOR WITH BAD DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335727June 10, 2010
STRUCTURE
2002 HYUNDAI SONATA, CHROME ON THE GEAR SHIFT KNOB PEELS OFF LEAVING A SHARP EDGE THAT CAUSES LACERATIONS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10335752June 10, 2010
AIR BAGS, AIR BAGS:FRONTAL
WAS IN ACCIDENT AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10335205June 8, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE PASSENGER'S AND DRIVER'S SUN VISOR WOULD NOT STAY IN THE CLOSED POSITION. THE VISORS WERE REPLACED BUT THEY CONTINUED TO FALL INTO THE VIEW OF THE DRIVER OR FRONT PASSENGER. THE DEALER ADVISED THERE WERE NO RECALLS AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT MILEAGE IS 73,000 AND THE FAILURE MILEAGE WAS 40,000. UPDATED 10/22/10 *BF THE CONSUMER STATED HE WAS UNABLE TO MAKE CHANGES TO HIS COMPLAINT. UPDATED 10/26/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335343June 8, 2010
STEERING
THE CAR WILL NOT HOLD A STRAIGHT LINE ON A FLAT, STRAIGHT, HIGHWAY: AFTER CENTERING THE CAR IN IT'S LANE, THE CAR CONTINUOUSLY AND RANDOMLY: 1.DRIFTS AWAY FROM THE CENTER LINE, TOWARD ONE SIDE OR THE OTHER; 2.THE DIRECTION OF THE DRIFT APPEARS TO BE RANDOM AND UNPREDICTABLE; 3.THE AMPLITUDE (AMOUNT / SEVERITY) OF THE DRIFT IS RANDOM AND UNPREDICTABLE, BUT AT HIGHWAY SPEEDS A CRASH WOULD BE GUARANTEED WITHOUT DRIVER INTERVENTION WITHIN 3 TO 5 SECONDS; 4.THE TIMING OF THE DRIFT PATTERN IS CONSTANT: IT NEVER FOLLOWS A STRAIGHT LINE FOR MORE THAN A FEW SECONDS BEFORE STARTING TO WANDER AGAIN. TO AVOID A COLLISION WITH ONCOMING TRAFFIC, THE DRIVER IS FORCED TO CONSTANTLY ATTEMPT TO CORRECT FOR THIS DEVIATION, BUT THE UNPREDICTABLE NATURE OF THE DRIFT PATTERN RESULTS IN A DANGEROUSLY UNSTABLE OSCILLATION AS THE CAR WANDERS BACK AND FORTH CONTINUOUSLY. AT HIGHWAY SPEEDS, EVEN A MOMENTARY LAPSE IN THE TOTAL CONCENTRATION REQUIRED TO CORRECT FOR THIS CONSTANT STEERING DRIFT COULD EASILY RESULT IN A FATAL CRASH. THE DEALER HAS TEST-DRIVEN THE CAR AND FOUND THAT THE PROBLEM IS EASILY DUPLICATED, BUT THEY DO NOT HAVE A FIX FOR IT. THEY SAY THAT THIS KIND OF STEERING DRIFT IS NORMAL AND EXPECTED IN AN ELECTRONIC STEERING SYSTEM. THAT KIND OF REASONING WOULD BE LAUGHABLE IF IT WASN'T FOR THE POTENTIAL FATALITY INHERENT IN THE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334751June 5, 2010
AIR BAGS:FRONTAL, AIR BAGS
WAS IN ACCIDENT AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10334533June 4, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. THIS HAS HAPPENED TO BOTH MYSELF AND MY WIFE. TAKING CAR TO DEALERSHIP. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334590June 4, 2010
VISIBILITY
WE HAVE A 2007 HYUNDAI SONATA LIMITED, PURCHASED NEW. WITHIN OUR WARRANTY PERIOD (UNDER 60,000 MILES) THE PASSENGER VISOR WOULD NOT STAY UP. AT THAT TIME THE DEALER REPLACED IT UNDER WARRANTY. NOW IT IS HAPPENING AGAIN AND THEY SAY IT WILL COST US $130 TO GET IT FIXED. I GUESS BECAUSE WE ARE OVER THE 60,000 MILES THE WARRANTY WILL NOT COVER IT. IT SEEMS LIKE OTHERS HAVE HAD THE SAME ISSUE SO I DOUBT THIS IS AN ISOLATED ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334435June 3, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ENTERING ONTO A HIGHWAY INTO THE LEFT LANE, UNEXPECTEDLY THE VEHICLE INCREASED ACCELERATION AND THE BRAKES WOULD NOT FUNCTION WHEN ENGAGED. THE BRAKE PEDAL WAS APPLIED REPEATEDLY, FOLLOWED BY NO POWER RESPONSE. AFTER PLACING THE GEAR SELECTOR INTO THE NEUTRAL POSITION THE VEHICLE BEGAN TO REDUCE SPEED. THE VEHICLE WAS DRIVEN INTO A PARKING LOT AND THE GEAR WAS SHIFTED INTO THE PARK POSITION AND THE VEHICLE CAME TO A STOP. THE CONTACT WAS WAITING ON THE ROADSIDE ASSISTANCE FOR THE VEHICLE TO BE TOWED TO AN AUTHORIZED DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 17,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334264June 2, 2010
STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I RECENTLY PURCHASED 2011 HYUNDAI SONATA SE. VERY GREAT LOOKING CAR BUT ONLY AFTER COUPLE OF DAYS OWNING IT IT BECAME OBVIOUS THAT IS HAS SAFETY PROBLEMS. STEERING SYSTEM IS SIGNIFICANTLY PULLING THE CAR TO THE LEFT. I TOOK IT TO HYUNDAI SERVICE TWICE ALREADY. THE PROBLEM IS STILL NOT FIXED. OVER THE LAST WEEKEND I WAS DRIVING WITH MY WIFE AND OUR 4 MONTHS OLD BABY. TASKS AS SIMPLE AS CHANGING AC TEMPERATURE BECAME DANGEROUS ON INTERSTATE. DUE TO THIS STEERING PROBLEM DRIVER CANNOT AFFORD EVEN SPLIT SECOND TO LOOK AT THE MID PANEL WHERE ALL THE CONTROLS ARE. I REALLY HAVE TO FIGHT WITH THE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. AFTER 45 MINUTES OF DRIVING ON INTERSTATE MY ARMS WERE SORE FROM FIGHTING THE STEERING WHEEL. IS THIS NORMAL? ACCORDING TO THE HYUNDAI REP IT IS COMMON TO 2011 SONATA. I AM SUPPOSE TO JUST GET USED TO IT. THIS ONE MECHANIC CONFIRMED THAT EVERY OTHER SONATA OWNERS COME COMPLAIN ABOUT THIS PROBLEM. YET SUPPOSEDLY IT IS NOT A PROBLEM. IT IS SIMPLY THE NATURE OF THE CAR. I DRIVEN MANY DIFFERENT MAKES AND MODELS. I NEVER EXPERIENCED SUCH A STRONG PULL. AND IF THERE WAS ANY PULL THEN IT WAS SIMPLE ALIGNMENT ISSUE THAT CAN BE FIXED PROMPTLY. NOT WITH SONATA!!! 2011 SONATA COULD HAVE BEEN A GREAT CAR. BUT IT HAS A DRAMATIC FLAW IN THE STEERING SYSTEM THAT NOONE KNOWS HOW TO FIX SO THEY BLAME IT ON "NATURE OF THE CAR". IT IS INTERESTING THAT BOTH MY COMPLAINT AND ANOTHER COMPLAINT ON THIS SITE, STATES THE SAME PHRASE FROM 2 DIFFERENT MECHANICS "NATURE OF THE BEAST/CAR". COULD IT BE THAT HYUNDAI ALREADY ADVISED ITS MECHANICS HOW TO COVER FOR THE BRAND? BOTTOM LINE, THIS CAR IS NOT SAFE! I ALMOST RAN INTO A PASSING CAR ON THE INTERSTATE BECAUSE OF THIS STEERING ISSUE. PLEASE INVESTIGATE AND DO SOMETHING ABOUT IT. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333987June 1, 2010
SERVICE BRAKES, HYDRAULIC
BEGAN HEARING A DRAGGING NOISE IN THE REAR OF THE CAR AND THOUGHT SOMETHING WAS DRAGGING UNDERNEATH LOOKED AND SAW NOTHING. GOT HOME AND NOTICED THAT THERE WAS SIGNIFICANTLY MORE BRAKE DUST ON THE PASSENGER REAR HUBCAP THAN ALL THE OTHERS. AFTER FURTHER INSPECTION IT APPEARS THAT THE PAD IS COMPLETELY WORN BECAUSE THE BRAKE IS LOCKING AND THEN NOT RELEASING WHEN IT SHOULD. I HAVE DONE QUITE A BIT OF RESEARCH AND NOTICED THAT MANY OTHER PEOPLE HAVE HAD VERY SIMILAR COMPLAINTS ABOUT THIS MODEL YEAR AND MALFUNCTION. THE COMMON TREND IS LOW MILEAGE SO THIS IS NOT A DRIVER ISSUE. THIS WILL ULTIMATELY RESULT IN THE REPLACING OF THE BRAKE PADS AND ROTORS AT THE VERY LEAST. THE CAR IS CURRENTLY WITH THE DEALERSHIP SO THEY CAN TELL US EVERYTHING THAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334059June 1, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
AFTER SLOWING DOWN AROUND A CORNER AND SLOWING DOWN TO PARK, MY ENGINE SURGED AND THE CAR JUMPED A 6" CURB AND WAS STOPPED BY A LARGE BUSH. I ALSO HAD MY BRAKE DOWN. THIS OCCURRED ON THE UNIVERSITY OF NOTRE DAME CAMPUS AND WAS REPORTED TO NOTRE DAME SECURITY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10334076June 1, 2010
VISIBILITY
WHILE DRIVING BOTH VISORS ABOVE WINDSHIELD FALL, OBSTRUCTING DRIVERS VIEW AND CAUSING DISTRACTION. I HAVE A 2007 HYUNDAI SONATA AND HAD THE DRIVERS SIDE VISOR REPLACED TWICE AND THE DRIVERS SIDE VISOR IS GOING TO BE REPLACED TODAY FOR THE 3RD TIME. I NEARLY WENT OFF INTERSTATE WHEN VISOR FELL DOWN, DUE TO THE DISTRACTION CAUSED. MY HYUNDAI DEALER INFORMED ME THIS IS A VERY COMMON PROBLEM AND THEY HAVE BEEN KEEPING VISORS IN STOCK. MY DEALER DID NOT HAVE AN ANSWER AS TO WHAT, IF ANYTHING, IS BEING DONE TO CORRECT THE ROOT CAUSE OF THE PROBLEM. I FIND IT DISTURBING THAT THROUGH DOING A SEARCH ON THE INTERNET FOR "HYUNDAI VISOR PROBLEMS", THERE ARE OTHERS EXPERIENCING THE SAME PROBLEM AND THERE DOES NOT SEEM TO BE A PERMANENT SOLUTION OFFERED. THIS COULD POTENTIALLY RESULT IN INJURY, OR LOSS OF LIFE, NOT ONLY IN MY VEHICLE, BUT IN OTHER VEHICLES INDIRECTLY INVOLVED IN AN ACCIDENT AS A RESULT OF THE PROBLEM MENTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334174June 1, 2010
VISIBILITY
FAULTY SUNVISOR ON 2006 HYUNDAI SONATA GLS. IT WORKED FINE UNTIL MARCH WHEN IT STARTED TO CREEP DOWN WHEN ON BUMPY ROADS. NOW, JUNE 2010, IT FAILS TO STAY UP AT ALL. IT IS RIGHT IN THE LINE OF VISION OF 5' 10" MALE. I HAVE REMOVED 2 SCREWS TO REMOVE IT FROM THE CAR UNTIL I CAN FIND OUT WHAT TO DO. WARRANTY RAN OUT AT 60,000 MILES. IT HAD 68,000 MILES ON IT WHEN PROBLEM BEGAN. THIS IS ON DRIVERS SIDE. IT HAS NOT BEEN MISTREATED IN ANY WAY. I HAVE KEPT THE VISOR IN TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334185June 1, 2010
VISIBILITY
THE PASSENGER AND DRIVER SUN VISORS WILL NOT STAY IN THE UPPER RITE POSITION. BOTH OF THE SUN VISORS FALL DIRECTLY IN THE FACE SO THAT MY PASSENGER OR MYSELF IS HIT IN THE HEAD. THIS IS A SAFETY HAZARD BECAUSE IN THE CASE OF AN ACCIDENT. THE SUN VISORS WILL DAMAGE OUR HEADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332612May 28, 2010
SEATS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA GLS. WHEN SHE REACHED OVER IN THE DIRECTION OF THE PASSENGER SEAT, THE DRIVERS SEAT TURNED AROUND. THE DRIVER SEAT ALSO MOVED FORWARD AND TRAPPED HER IN BETWEEN THE STEERING WHEEL AND THE SEAT. HER RIGHT RIBS WERE FRACTURED. SHE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE SEAT FUNCTIONED AS IT SHOULD. A REPORT WAS FILED WITH THE MANUFACTURER; HOWEVER, THEY DIDN'T OFFER ANY ASSISTANCE. A LOCAL MECHANIC DISCONNECTED THE FUSE TO THE DRIVERS SEAT. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Hyundai Sonata