Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11636925January 19, 2025
UNKNOWN OR OTHER, ENGINE
My 2021 Hyundai Sonata Hybrid seems to be leaking coolant into the exhaust system. Various reports online indicate that this is a consistent issue with 2020-2022 Hyundai Sonata Hybrid models. A lot of the reports indicate that owners have tried getting theirs cars repaired for the same issue I have a various dealerships all across the US, but either haven't had any luck or have had a temporary fix for the issue, which proceeded to occur again every couple of months. I personally have had my car inspected by my personal dealership and they have confirmed the issue and have mentioned that other owners have brought theirs in to be checked out, but haven't really had luck. I believe that Hyundai should take responsibility for this and issue a recall on the affected models. I bought the car in good faith hoping for reliability but haven't had it for even 6 months now and this problem is here. For safety or myself and others on the road, this models of the Sonatas need to be recalled and repaired IMMEDIATELY. For reference, here is a reference for the complaints people have made online regarding the vehicle: 1. [XXX] 2. [XXX] . (THE RESPONSES HERE ARE VERY DETAILED) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636960January 19, 2025
ENGINE
Car started consuming large amount of oil at 80,000 miles, no leaks or drips under the car or on any of the under panels. I am adding a quart of oil every 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636719January 18, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While driving, the vehicle's engine light will randomly turn on and when it does, the car will lose power; meaning, when this occurs, and I press the accelerator pedal, it does not put out the normal, expected amount of acceleration. This problem will persist until I pull over, turn off the vehicle, and turn it back on. However, this does not always fix the issue. Sometimes, when I turn the car off and turn it back on, the check engine light will still be on and I will still encounter the issue. When I brought my vehicle into my local Hyundai dealership, they had the car for 3 days, and when I called to ask what was wrong with it or what they did to fix it, they told me they could not recreate the problem and therefore, did not do anything to the vehicle. So now, I'm at an impasse where this problem is not able to be recreated, thus, unable to get it fixed, but I don't feel completely safe to drive long distances. I also own a 2013 Hyundai Sonata that experienced the same type of issue, and that engine was recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636772January 18, 2025
STEERING
Experienced total loss of power steering when entering a parking lot. Was extremely hard to turn wheel to get into a parking spot. Red steering wheel icon with exclamation point was flashing on the dash. Shut off car, turned back on, and the light went off. Still had car towed, owner’s manual states to have it inspected by the manufacturer, don’t drive. Of course, Walser Hyundai Service Center in Coon Rapids could not duplicate the issue - so nothing was done. A C1102 code was detected meaning low voltage, however, when checking the battery and alternator, both tested good. Was told that there are 4 different parts to the steering, each one being very expensive to repair. Also, my display has been going out intermittently for the last year. Possible voltage too? My display did NOT go out when the power steering went out. ??? Computer Issue Maybe ??? Car already has 3 Extended Coverage issues - Power Steering, Fuel Filter Assembly, and Engine Failure, not to forget the excessive oil consumption problem (1-2 quarts per week). No recalls, just wait to see if it happens to you. Some of these issue are extremely dangerous, there should be recalls!!! They need to be fixed. I am now fearful to drive this car, it’s either going to kill me or someone else, especially if I lose the power steering at high speeds. Lost complete faith in Hyundai as a vehicle manufacturer, they do not stand behind their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636797January 18, 2025
ENGINE
I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2023, BY FEBRUARY, THE CAR STARTED STALLING ON THE STREETS/HYWAY. ALL DASH LIGHTS WOULD COME ON, THE VEHICLE WOULD STALL AND IS NO LONGER ABLE TO RESTART. THIS HAPPENED 4 TIME IN 2024. WHEN I TOW IT TO THE DEALER, THEY ALWAYS COME BACK WITH THE SAME ANSWER. ''THE AC MOTOR POWER CABLE HAS BEEN DISCONNECTING LEADING TO LOSE OF POWER''. THEY HAVE REPLACED IT 4X BUT THE SAME PROBLEM PERSIST. IT'S VERY SCARY ESPECIALLY WHN AM DRIVING IN A BUSY ROAD OR WHEN AM DRIVING AT NIGHT IN THE MIDDLE OF WINTER. AM NOT SURE HOW TO MOVE FROM HERE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636840January 18, 2025
ENGINE
Been fighting with Hyundai for quite sometime to have engine repaired due to excessive oil consumption and other issues no matter what you take it they state it’s normal for you to apparently run out of oil before oil change is due. These engine are pure junk and they go out with any warning whatsoever forcing customers to foot the bill for a new engine. They absolutely do not care. I highly recommend any does not purchase Hyundai or Kia. Now that my engine finally went out they expect me to pay over 9000 for a new one when I repeatedly told them my concerns ahead of time trying to avoid this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636585January 17, 2025
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving into work on a major road (about 45 mph) when my 2023 Hyundai Sonata stopped accelerating and my engine gave out. Initially I thought I was accidentally pressing on my break pedal but when I realized I wasn’t pressing the break, I had just enough time to turn on my hazards and get out of traffic and onto the shoulder of the road. I was stuck between a main exit and the major road. My battery, oil, and engine lights came on (no service lights had been on prior to this incident) and my car was just very slowly rolling before it automatically engaged my parking break - which makes me fearful of what would have happened if I had still been in busy traffic. I could gotten very badly rear-ended. My car only has just over 5600 miles and I never had any issues with it before and kept up with the general maintenance. I attempted to restart my car to no avail and about 30 minutes later I was able to restart my car but there was a very strong vapor smell in the cabin of my car. I got my car towed to a dealership and was informed one of my fuel injectors was misfiring/gone bad - similar to many other incidents on this site. I asked the dealership if they were able to view the state of my other fuel injectors and was told they were unable to do that, so I am unsure if other fuel injectors will go bad in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636315January 16, 2025
ENGINE
I got a 2014 Hyundai Sonata in May of 2023. In the beginning of September 2024, I was driving down the road on a highway and a knocking sound began as well as grinding. The car then immediately lost all power which could’ve resulted in a serious accident like death or injury to me or others. I found out about the engine recall right after for the class action lawsuit for Hyundai. They told me I was good under the extended warranty. I was told that I needed to get the odometer branding fixed on the title before they would honor the recall. I did that and received the clean title in the beginning of November. The car was at a garage where they agreed that the car had premature worn engine bearings and had failed. The car went to a dealership in the beginning of November. Then I was told I needed more information like the clean title, bill of sale, and a statement. I provided all 3. After that I was told I needed to send receipts of my maintenance to the car. I also did that. I send every several documents. The dealership had told me my claim was denied due to “maintenance neglect” and “not enough maintenance documentation.” I then had the dealership reopen the claim and sent all of the prior maintenance records on the vehicle from the owner before me. I am told it is declined still for the same reason which makes no sense. I sent 35 documents to them. I was told today that they will not fix it and I was wished the best of luck. I did not have the car at the time of the recall and only had it for a year and a couple months. The car has been sitting for 4 months while I am paying insurance on it at the dealership to get the engine recall repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636353January 16, 2025
SERVICE BRAKES, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Fault code in the Automatic Braking System C24020 C17410 White body paint bubbling and peeling off the car for no reason. Passenger door roof frame and trunk. Hood previously repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636373January 16, 2025
ELECTRICAL SYSTEM, ENGINE
My car burns through approximately 1qt of oil every 500 miles or less. There is a known oil consumption issue and I have left multiple messages with Key Hyundai of Milford CT and do not receive a call back. Additionally today I was driving 25mph and my car was reading 4000rpm and then completely locked and shut down I was stuck in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636198January 16, 2025
ENGINE
2018 Hyundai Sonata with only 128k miles already needs a new engine due to oil consumption. I have done the regular maintenance on the car and have only put roughly 25k miles on the car since owning it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636029January 15, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Location: [XXX] Description of Incident: On a rainy morning, while driving to work, I encountered a sudden lane cut-off by a speeding truck as I exited a school zone. I applied the brakes to avoid a forward collision, but the brake system failed entirely. This resulted in the loss of vehicle traction, causing the car to spin out uncontrollably. The vehicle collided with an island, bounced into oncoming traffic, and sustained severe damage, including: •Tires ripped off the rims •Front axle damage Injuries: I sustained a lightly sprained neck as a result of the incident. Vehicle History: The vehicle had been in the custody of the Hyundai dealership just days prior to this incident for an engine/powertrain recall and replacement. The dealership held the car for over a week to address the issue. However, shortly after retrieving the vehicle, the brake failure occurred. Observations and Concerns: •The brake failure occurred after recent service by the manufacturer dealership. •Hyundai vehicles are known to have documented brake system issues, which may have contributed to this incident. •This failure nearly resulted in a life-threatening accident. Action Requested: I am requesting an investigation into the service performed during the recall and the brake system failure. It is imperative to determine accountability and address any potential defects to prevent future occurrences. [XXX] [XXX] - Victim and incident reporter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11636133January 15, 2025
AIR BAGS
Airbag light is on after a clock spring issue. Dealer is stating new airbag is needed for vehicle that has never had an accident. Airbag light was not on prior to clock spring malfunction. Clockspring was repaired, but airbag light remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635821January 14, 2025
ENGINE
A rod from the engine made a hole in the engine the destroyed the engine. My wife was driving on a highway wen the failure occurred. She was lucky to be able to get off the highway and safely onto medium before car came to complete stop. The dealer confirmed a rod destroyed the engine. Hyundai asked photos of the engine and other components. No warning lights came on before the failure. The only symptom was the engine was consuming a quart of oil every 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635834January 14, 2025
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the sound was persistent. The vehicle was driven to a local restaurant parking lot. The contact stated that the vehicle had stalled several times. The contact was afraid to drive the vehicle because of the failure. The vehicle was towed to the residence. The dealer was made aware of the failure and advised the contact to have the vehicle towed to the dealer. The vehicle was then towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in November 2024, the vehicle was taken to the dealer and several unknown recall repairs were performed. The contact stated that the failure began shortly after the recall repairs were performed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635958January 14, 2025
STRUCTURE:BODY
The exterior paint of my white 2019 Hyundai sonata has been peeling continuously in different places since 2023 when I bought it. The Hyundai dealer is aware of this problem but refuses to recall or give compensation for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635989January 14, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I can’t drive my car on the highway cause then it will shut off and say HEV system error and I have to shut my car off turn it back on then erase the code with my diagnostic tool. My oil light keeps popping up and whenever I slightly press on the gas pedal or go up a steep hill, it starts to rattle, been noticing my oil burns out fast and I have to replace it when it gets low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635700January 13, 2025
ENGINE
EHRS Coolant Leak- problem started in [XXX] when engine overheated. The weather in Michigan in inclement and being stranded in the intense cold can lead to loss of life. I had it towed to a Hyundai dealership that was unable to find the problem and in attempting to "find a leak" used the incorrect dye, necessitation transferal to another more competent dealership where the problem was diagnosed and was fixed with a replacement part. In December 2023 a TSB 23-EM-009h was issued by Hyundai describing this problem and issuing a part (Center Muffler). I was not informed and the problem recurred. currently this is the third episode and Hyundai after paying 95% of the previous cost, now only agrees to pay 85% and denies reimbursing me for the car rental. Warning lights appeared with all 3 occurrences. Hyundai should have issued a recall to obviate this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635770January 13, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I’ve been having issues with my Gas Gauge not recognizing how much gas I have in my car. I can fill my tank up, and the gas light constantly stays on. I’ve been looking online and came across other Hyundai owners having the same problem. I also have been having what seems to be an electrical issue where my passenger door, does not open and it’s intermittent which also seems to be connected to why my car ceiling light won’t turn on all the time. Lastly, I have to constantly change the head light bulbs and the break light bulb. I’ve owned my car for 3 1/2 years now, and I shouldn’t have to keep having to put money into it when it seems to be a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635502January 12, 2025
UNKNOWN OR OTHER
While Driving sometimes car comes to a slow paste like it wants to stall I have to take my foot off gas paddle and put my foot back on again for car to accelerate and speed up again I am also noticing this when I turn my headlights on while car is driving. Recently had car engine light come on and car had to be towed to a mechanic. Car was fix where light was gone but I am still having the problem with the car wanting to stall while driving.Took it to dealer who said they saw nothing wrong because no check light was on but the problem for me still is there as of this morning 1/12/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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