Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10484883November 16, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
DISHONEST MILEAGE CLAIMS: 2012 HYUNDAI SONATA."ADVERTISED: 26/35" - ACTUAL 24/25...NOT EVEN CLOSE. CLASS ACTION SUIT IN CA BUT, INEXPLICABLY, ONLY 'CERTAIN' MODELS. I'VE NOT HEARD ONE SONATA OWNER 'HAPPY' WITH THEIR MILEAGE. ITS FRAUDULENT AND MISLEADING AT BEST. HYUNDAI IS SENDING AN ENGINEER TO LOOK AT THE VEHICLE BUT IF THEY'RE ON HYUNDAI PAYROLL WHAT KIND OF RESULT DO YOU THINK I'LL GET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484794November 15, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE HAD A PUSH BUTTON TO START THE ENGINE AND ALLOWED THE CONTACT TO SHUT THE VEHICLE OFF WHILE THE VEHICLE WAS NOT IN DRIVE. THE CONTACT ENTERED THE VEHICLE AND APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THE VEHICLE SHOULD HAVE HAD A SAFETY FEATURE THAT WOULD NOT ALLOW YOU TO SHUT THE ENGINE OFF UNLESS THE GEAR WAS IN PARK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 12/05/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484639November 14, 2012
FUEL SYSTEM, GASOLINE
I RECENTLY BOUGHT A HYUNDAI SONATA SE 2.0T ON OCT 26 2012, EVER SINCE I BOUGHT IT, I'VE REALIZED THAT THE MPG THAT IT GIVES ME IS 17 NO MATTER IF I'M IN CITY OR HIGHWAY, WHILE MINIMAL ESTIMATES ARE 23 IN THE CITY. I'VE LOOKED ON HYUNDAI FORUMS AND IT SEEMS LIKE I'M NOT THE ONLY ONE WITH THIS ISSUE. CONTACT WITH THE DEALERS HAS BEEN NOTHING BUT A PAIN, THEY CONTINUE TO ARGUE WITH ME THAT, THAT IS IMPOSSIBLE AND WON'T EVEN TAKE A LOOK AT THE VEHICLE. I'VE BEEN TO TWO SEPARATE DEALERS WITH THE SAME OUTCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484723November 14, 2012
ELECTRICAL SYSTEM, ENGINE
I HAVE HAD MY VEHICLE IN FOR SERVICE 5 TIMES FOR THE SAME ISSUE, IT WOULD NOT START. THE FIRST 3 TIMES A SENSOR SWITCH WAS REPLACED. THE FOURTH TIME I WAS TOLD MY BATTERY WAS THE ISSUE SO I GOT A NEW BATTERY. TODAY WAS THE FIFTH TIME AND THE SERVICE DEPT INDICATED THEY COULD NOT FIND ANYTHING WRONG BUT THEY WENT AHEAD AND REPLACED THE SENSOR SWITCH AGAIN. I AM NOT HAPPY, I FEEL THAT I CANNOT DEPEND ON MY VEHICLE. I AM PLANNING AN OUT OF TOWN TRIP FOR THANKSGIVING AND HAVE RESORTED TO RENTING A VEHICLE BECAUSE I AM PARANOID ABOUT BEING STRANDED ON THE ROAD WITH THIS ISSUE. I PAID ALOT OF MONEY FOR THIS VEHICLE AND THIS JUST IS NOT RIGHT. I AM CONSIDERING TRADING IT IN FOR A VEHICLE THAT STARTS THE TRADITIONAL WAY (WITH A KEY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484322November 13, 2012
VEHICLE SPEED CONTROL
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE TRAVELING IN CRUISE MODE AT A SET POSITION AT 55 MPH, HE FELT A MILD ACCELERATION AND NOTICED THE SPEEDOMETER MOVED FROM 55 MPH TO 58 MPH. ON OCTOBER 20, 2012, WHILE THE VEHICLE WAS IN CRUISE MODE AT 48 MPH, THE CONSUMER SAFELY STOPPED AT A RED LIGHT. WITH THE VEHICLE STILL IN CRUISE MODE, BUT NOT SET, HE TURNED LEFT AND SLOWLY ACCELERATED TO APPROXIMATELY 45 MPH. SUDDENLY, HE FELT THE VEHICLE ACCELERATE; AS HE LOOKED AT THE SPEEDOMETER, IT MOVED RAPIDLY FROM 45 MPH TO 55 MPH BEFORE HE HIT THE PARK BRAKE. ON OCTOBER 31 ,2012 THE CONSUMER EXPERIENCED SUDDEN ACCELERATION FOR THE THIRD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483956November 11, 2012
AIR BAGS
I BOUGHT THE HYUNDAI SONATA 2005 GLE FROM COLONIAL HYUNDAI OF DOWNIGTWON PA. IT WAS A USED CAR WITH POWER TRAIN WARRANTY GIVEN BY THE DEALER. THE CAR HAD APPROXIMATELY 73,000 MILES AT THE TIME OF PURCHASE. SOON AFTER I PURCHASED THE CAR THE AIRBAGS LIGHTS STARTED SHOWING UP. I WENT TO THE DEALERSHIP AND GOT IT FIXED, THEY CHARGED ME LABOR AND SCANNING FEES DESPITE IT NOT BEING MY FAULT AS THE CAR HAD NO IMPACT TO ANY OBJECT OR ACCIDENTS. WITHIN 6 MONTHS OF GETTING IT FIXED THE AIRBAGS LIGHTS STARTED FLASHING AGAIN, THE DEALERSHIP FIXED IT AGAIN. THE AIRBAGS LIGHT AGAIN CAME BACK AGAIN FOR THE THIRD TIME, I REPORTED IT TO HYUNDAI GLOBAL CUSTOMER SERVICE - THEIR RESPONSE WAS TO TAKE IT BACK AGAIN TO THE SAME DEALERSHIP AND ASK THEM TO FIX IT. I DID NOT TAKE IT BACK TO THE SAME DEALERSHIP BECASUE I LACKED CONFIDENCE IN THEIR WORK HENCE I TOOK IT OUTSIDE CAR SERVICE CENTER WHERE THEY RAN THE SCAN BUT COULD NOT FIND ANY ISSUES WITH THE AIRBAGS BUT SAID ONLY HYUNDAI DEALERSHIP CAN RESET THE LIGHTS. I NOW MOVED TO NJ HENCE THE HYUNDAI DEALERSHIP NOW WANTS 90$ TO DO THE DIAGNOSIS AFTER WHICH THEY WILL GIVE ME AN ESTIMATE. I FEEL ITS UNNECESSARY WASTE OF TIME AND MONEY AND I HAVE ALREADY SPENT ENOUGH ON THIS ISSUE. I FEEL IT'S UNSAFE TO DRIVE THE CAR WITH THE AIRBAGS ISSUE. REQUESTING HELP IN THIS REGARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483564November 7, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING, SUSPENSION, WHEELS
THIS PROBLEM WAS DISCOVERED OCT 26, 2012. MY SON NOTED SOME LOSS OF CONTROL AFTER HITTING A ROAD BUMP. I INSPECTED THE CAR AND NOTED THAT THE REAR DIVER-SIDE WHEEL WAS AT A WEIRD ANGLE. THE CAR WAS MOVED TO MY LOCAL REPAIR SHOP ON NOV 1ST. THEY INFORMED ME THAT THERE WAS SUBFRAME CORROSION EFFECTING THE REAR CONTROL ARM AND MAKING THE CAR UNSAFE TO DRIVE. HE ADVISED ME TO HAVE MY HYUNDAI DEALERSHIP LOOK AT IT. I CALLED GARVEY HYUNDAI, OF QUEENSBURY, NY, WHERE I PURCHASED THIS VEHICLE. I SPOKE TO THE SERVICE MANAGER AND ARRANGED TO HAVE THE VEHICLE TOWED FROM MY SHOP TO GARVEY. HE INFORMS ME THAT THERE HAS NOT BEEN ANY PRIOR PROBLEMS WITH SUBFRAME CORROSION AND THIS MODEL YEAR AND NO RECALLS. HE TELLS ME THAT IT WILL COST BETWEEN $1350 AND $2400 TO REPAIR AND ALTHOUGH HYUNDAI IS NOT RESPONSIBLE THEY OFFERED ME $500 TOWARD THE REPAIR WORK. I FEEL THAT THIS SHOULD NOT BE AN ISSUE WITH A VEHICLE THAT IS ONLY A 2006 AND THAT THE REPAIR SHOULD BE COVERED IN FULL BY HYUNDAI. THE CAR HAS SPENT WINTERS IN A GARAGE WHEN NOT DRIVEN. I HAVE HAD MULTI ISSUES WITH THIS VEHICLE, INCLUDING NEEDING TO HAVE THE ENGINE REPLACED (WHILE STILL UNDER WARRANTY) I SEE THAT THERE HAS BEEN SUBFRAME CORROSION ISSUES WITH PRIOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483579November 7, 2012
VISIBILITY
BOTH DRIVER SIDE AND PASSENGER SIDE VISORS ARE DROOPING AFFECTING VISIBILITY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483630November 7, 2012
AIR BAGS
THE AIRBAG LIGHT CAME ON IN MY 2007 SONATA. TAKING IT TO THE DEALER, THEY REPLACED THE SAFETY BELT AND THEN THEY SAID IT WAS THE CUSHION SWITCH ON THE PASSENGER'S SIDE. LOOKING ON THE INTERNET, THERE ARE QUITE A FEW CLAIMS OF EXACTLY THE SAME THING THAT IS WRONG WITH MY CAR. IF THIS IS TRUE, HOW COME, THERE IS NO RECALL TO FIX IT. THIS ITEM IS FOR SAFETY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483652November 7, 2012
ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT INTERMITTENTLY ILLUMINATES AROUND 20 - 25 MPH WHEN BRAKE PEDAL IS PRESSED. INSPECTED THE FRONT BRAKES AND NO PROBLEMS NOTED. CHECKED TIRE PRESSURE DUE TO TPMS INDICATOR LIGHT ILLUMINED. TRIED TO RESET SENSOR BY DISCONNECTING VEHICLE BATTERY FOR 2 HOURS. TEST DROVE THE VEHICLE AND ESC LIGHT STILL ILLUMINATING INTERMITTENTLY. BROUGHT VEHICLE TO DEALER AND THEY REPLACED BRAKE SENSOR SWITCH. REVIEWED COMPLAINTS FOR VEHICLE TYPE AND NOTED THAT PREVIOUS RECALL FOR SAME SWITCH ON 2006 - 2007 MODEL YEAR VEHICLE. WIFE TOLD THAT EXTENDED WARRANTY DOES NOT COVER THIS ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483559November 6, 2012
STRUCTURE:BODY, SUSPENSION
ONE MONTH AFTER PURCHASING A NEW 2012 HYUNDAI SONATA, I NOTICED A CREAKING NOISE COMING FROM REAR SUSPENSION/SUB-FRAME AREA WHEN THE ENTERING AN INCLINED DRIVEWAY OR NON-UNIFORM ROADWAY. THIS STARTED AT AROUND THE 700-MILE MARK ON MY VEHICLE ODOMETER. THIS ISSUE WAS REPORTED TO HYUNDAI NORTH AMERICA CORPORATE APPROXIMATELY 3-MONTHS AGO, IN AUGUST 2012. THE LOCAL DEALERSHIP I VISITED IN MY AREA HAS ACKNOWLEDGED THE NOISE EXISTS, BUT HAS DISMISSED IT AS "NORMAL BODY CREAK FLEX, SONATAS MAKE THIS NOISE." I PUSHED THE ISSUE TO HYUNDAI NORTH AMERICA CORPORATE AND THEY HAD ORIGINALLY AGREED TO HAVE THE DISTRICT PARTS AND SERVICE MANAGER EXAMINE THE VEHICLE TO DIAGNOSE THE PROBLEM. CURRENTLY, HYUNDAI NORTH AMERICA CORPORATE HAS JUST INFORMED ME THE LOCAL DEALERSHIP DOESN'T WANT TO LOOK AT MY VEHICLE ANYMORE AND TO CONSIDER BRINGING MY VEHICLE TO ANOTHER DEALER. ADDITIONALLY, THEY ARE NOW STATING THAT THEY HAD NO KNOWLEDGE OF EVER MAKING AN APPOINTMENT WITH DISTRICT PARTS AND SERVICE MANAGER. I HAVE BEEN WAITING 3-MONTHS TO MEET THE DISTRICT PARTS AND SERVICE MANAGER, AND THE RESPONSE FROM HYUNDAI NORTH AMERICA CORPORATE UP UNTIL NOW IS TO BE PATIENT AND WAIT TO BE CONTACTED WITH AN APPOINTMENT DATE. THE VEHICLE STILL MAKES THIS NOISE WITH NO RESOLUTION. I AM CONCERNED THAT THERE IS METAL TO METAL CONTACT, AND IN THE LONG-TERM FUTURE, CORROSION OR FATIGUE COULD OCCUR WITH THE SUSPECT COMPONENTS. NUMEROUS CASES OF THIS NOISE HAVE BEEN DOCUMENTED ON HYUNDAI INTERNET FORUMS, BUT HYUNDAI NORTH AMERICA HAS NOT ACKNOWLEDGED THERE IS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483331November 5, 2012
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS, CAR DRIFTS EITHER LEFT OR RIGHT. THE CAR NEVER STAYS ON COURSE. WHEN IT DRIFTS LEFT AND YOU TRY TO CORRECT IT, IT GOES RIGHT, WHICH REQUIRES CORRECTING AGAIN. IT IS A CONSTANT BATTLE ON THE ROAD, AND AT LEAST 4 DIFFERENT TIMES, WE HAVE ALMOST BEEN IN A ACCIDENT WITH ANOTHER CAR DO TO THIS. THE CAR EITHER GOES LEFT OR RIGHT, NEVER GOES STRAIGHT. I TRY MY BEST TO HOLD IT STRAIGHT BY HOLDING THE STEERING WHEEL FIRM TO TEST IT, BUT IT DOES NOT MATTER. THIS ISSUE SERIOUSLY SCARES US. WE ACTUALLY JUST KEEP THE VEHICLE PARKED MOST OF THE TIME, AND DRIVE OUR OLDER VEHICLE. OUR HYUNDAI ON HAS ABOUT 7K ON THE ODOMETER. WHEN I HOLD THE STEERING WHEEL STRAIGHT, I CAN COUNT TO 6 SECONDS BEFORE THE CAR IS ALMOST COMPLETELY IN ANOTHER LANE. ONE TIME, I COUNTED TO 7 AND THE CAR WAS COMPLETELY OFF THE ROAD ON THE EMERGENCY LANE. HYUNDAI NEEDS TO FIX THIS. THIS IS SERIOUSLY A VERY BAD ACCIDENT WAITING TO HAPPEN. WHEN WE TOOK IT TO THE DEALER, THEY SAID ITS BECAUSE IT HAS ELECTRIC STEERING AND TOLD US WE SHOULD NOT HAVE BOUGHT THE CAR IF WE DIDN'T LIKE HOW IT DRIVES AND THEN SENT US ON OUR WAY. I JUST HOPE MORE PEOPLE WITH THIS PROBLEM COME FORWARD AND VOICE THEIR ISSUE SO HYUNDAI WILL ACTUALLY ADDRESS IT. ITS FUNNY HOW HYUNDAI SAYS THAT IT IS WHAT IT IS, WHEN THIS IS THE SAME THING HYUNDAI HAD A MAJOR RECALL ON PREVIOUS MODEL YEAR SONATAS W/ 18" WHEELS, WHICH OURS HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483367November 5, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT TURNED THE VEHICLE OFF BY THE PUSH TO START BUTTON AND DID NOT REALIZE THAT HE NEVER PUT THE VEHICLE IN PARK. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE BEGAN TO ROLL DOWN A HILL. THE CONTACT WAS ABLE TO RE ENTER THE VEHICLE AND MANAGED TO STOP IT WITHOUT CRASHING INTO ANYTHING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000...UPDATED 12/14/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482868November 1, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE SUDDENLY STALLED. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE FUSE BOX WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE OUT. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482929November 1, 2012
ELECTRICAL SYSTEM
MY 2002 HYUNDAI SONATA RADIO COMES ON AND OFF WHEN EVER IT WANTS TO AND I NOTICE WHEN IT RAINS IT MAKES A REALLY LOUD NOISE. I HAVE TO REPLACE AN ALTERNATOR 3 TIMES WITHIN THE LAST 3 YEARS. NOT SURE WHAT COULD BE CAUSING THIS BUT IT IS VERY ANNOYING. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482731October 31, 2012
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONTATA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH THE VEHICLE VEERS TO THE LEFT. WHILE TRYING TO CORRECT THE TRAJECTORY THE VEHICLE THEN VEERS TO THE OPPOSITE SIDE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482745October 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE JERKED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 108 AND THE CURRENT MILEAGE WAS 850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482807October 31, 2012
ELECTRICAL SYSTEM, VISIBILITY
TWO WEEKS AGO I HAD TO REPLACE THE POWER WINDOW OPERATOR ON REAR PASSENGER SIDE DOOR. TODAY THE POWER WINDOW ON THE REAR PASSENGER SIDE WINDOW IS NOT WORKING AND NEEDS REPLACEMENT. THE BAD SOLENOIDS ON THREE DOOR LOCKS WERE REPLACED. BOTH SUN VISORS ON THE CAR WERE REPLACED DUE TO MALFUNCTION. THE COVER ON AUTOMATIC CAR SEAT OPERATORS KEEPS ON FALLING DOWN. THE CASSETTE PLAYER IN THE CAR WAS REPLACED DUE TO BAD DESIGN OF THE ORIGINAL PLAYER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482349October 26, 2012
STRUCTURE:BODY:DOOR
THIS IS THE SECOND DOOR HANDLE THAT HAS COME OFF IN THE LAST 6MONTHS. I AM NOT UNDERSTANDING WHY THIS THE CASE. A FRIEND OF MINE HAS A 10YR OLD ELANTRA AND NONE OF HER HANDLES HAVE COME OFF. THIS CAR IS ONLY 6 YRS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482239October 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PASSENGER SIDE AIR BAG SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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