Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10557112December 23, 2013
SERVICE BRAKES
WE HAD TO REPLACE THE REAR BRAKE PADS IN AUGUST 2013 AND NOW IN DECEMBER 2013 HAVING AN ISSUE WITH THE REAR DRIVER SIDE PAD STICKING. AFTER HEARING THE GRINDING NOISE AGAIN I TOOK IT TO THE REPAIR SHOP. THEY ARE REPLACING THE ROTOR, PADS AND CALIPERS FOR FAILURE TO FUNCTION AT A COST OF $400. THE FRONT PADS WERE STILL IN GOOD CONDITION. THESE ARE HYUNDAI OEM BRAKES. I HAVE BEEN READING NUMEROUS COMPLAINTS ABOUT REAR BRAKE ISSUES ON OTHER 2010 HYUNDAI VEHICLES. I HAVE ALSO READ THAT THERE IS A CLASS ACTION LAW SUITE IN NEW YORK OVER THIS SAME ISSUE. I WANTED TO MAKE A REPORT AND POSSIBLY FIND OUT IF THERE ARE ANY PLANS FOR AN INVESTIGATION. HYUNDAI DOES NOT SEEM TO HAVE ANY PLANS TO RECALL SINCE THE ISSUE SEEMS TO HAVE EXISTED ALONG TIME. THIS IS FAR FROM NORMAL WEAR AND TEAR AND AT THE COST OF THE PURPOSED (BY HYUNDAI SERVICE) PERIODIC REMOVAL, CLEANING, AND LUBING OF THE BRAKE PADS. THIS IS NOT NORMAL ON ANY OTHER CAR AND I CANNOT SEE THIS A NON ISSUE. THAT IS NOT TO MENTION THE DANGER OF POSSIBLE BRAKE FAILURE. IS HYUNDAI WAITING FOR SOMEONE TO DIE FIRST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556953December 22, 2013
SERVICE BRAKES
OVER THE PAST YEAR, WHILE TRAVELING AT VARIOUS SPEEDS, IN VARIOUS WEATHER CONDITIONS MY BRAKE PEDAL VERY SPORADICALLY WILL NOT DEPRESS. THE PEDAL IS SOLID AND WILL NOT MOVE/RESPOND FOR BETWEEN 1 AND RECENTLY UP TO ABOUT 6 SECONDS, WHICH IS A LIFETIME WHEN YOU ARE TRYING TO STOP A CAR AT 55 MPH. TWO AUTO SHOPS HAVE DRIVEN THE CAR AND CAN NOT RECREATE OR DIAGNOSE THE ISSUE. BASED ON MY OWN RESEARCH, I FINALLY RESIGNED TO HAVE THE MASTER CYLINDER REPLACED. HOWEVER, WHILE THE MECHANIC WAS REPLACING THE MC HE NOTICED THAT THE VACUUM HOSE HAD A METAL CLAMP NEAR THE MC END AND THE CLAMP HAD SHIFTED DOWN THE HOSE. INSIDE THE HOSE, WHERE THE CLAMP HAD BEEN, THERE APPEARED TO BE A SPRING LOADED VALVE, POSSIBLY AN INTERNAL CHECK VALVE, WHICH WAS NOW "LOOSE" IN THE HOSE. IT SEEMS THAT IF THE CLAMP IS IN FACT KEEPING THE VALVE IN PLACE AND IT SLOWLY DRIFTS OVERTIME THIS PROBLEM IS SOMETHING THAT WOULD ONLY APPEAR WITH OLDER CARS. ALSO, I'VE SEEN REPORTS ON INTERNET FORUMS WHERE OTHERS HAVE DESCRIBED THE SAME BRAKE PROBLEM, HOWEVER THERE IS NO RECALL LISTED FOR THIS ISSUE. I DON'T KNOW HOW MANY INCIDENTS NEED TO BE REPORTED BEFORE ACTION IS TAKEN, BUT AS THIS IS A LIFE-THREATENING PROBLEM I WOULD HOPE YOU TREAT IT WITH URGENCY AND INVESTIGATE IT FULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556920December 21, 2013
SERVICE BRAKES
WHILE COMING TO A STOP AT A TRAFFIC LIGHT, MY BRAKES MALFUNCTIONED. THE BRAKE WARNING LIGHT CAME ON AND THE PEDDLE BECAME SLACK. THE PEDDLE FELL TO THE FLOOR. I WAS ABLE TO STOP THE CAR BEFORE ENTERING THE INTERSECTION. AFTER A MOMENT THE BRAKE WARNING STOPPED AND THE BRAKES WORKED AGAIN. THIS HAPPENED AGAIN AS I WAS PARKING MY CAR IN THE DRIVEWAY. I HAVE VIDEO OF BOTH INCIDENTS. DEALER HAS BEEN NOTIFIED, BUT IS NOT ABLE TO SCHEDULE A REPAIR FOR 5 DAYS. IT WILL HAVE TO REMAIN PARKED AS I AM CONCERNED ABOUT SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556923December 21, 2013
AIR BAGS, SEAT BELTS
CAR WAS TAKEN TO HYUNDAI DEALERSHIP FOR OCS RIGHT FRONT PASSENGER SEAT RECALL. A FEW HOURS LATER DEALER CALLED TO ADVISE THAT THERE WAS NO PROBLEM WITH THE OCS AIR BAG. I WAS TOLD THE CODE ASSOCIATED WITH THE LIGHT BEING ON INDICATING "PASSENGER AIR BAG OFF" RELATED TO THE SEAT BELT TENSIONER NOT WORKING, NOT THE OCS. SINCE THE SEAT BELT IS A SAFETY ISSUE, I ASKED THE DEALER TO TAKE CARE OF IT AT NO CHARGE TO ME. THE DEALER (RICK CASE HYUNDAI IN DAVIE, FL) REFUSED TO DO SO SAYING THAT IT WAS NOT COVERED IN THE OCS RECALL AND THE CAR WAS OUT OF WARRANTY. I THEN CALLED HYUNDAI CUSTOMER SERVICE AND REQUESTED THAT HYUNDAI REPAIR THE SEAT BELT TENSIONER AT NO CHARGE TO ME. THEY READ ME A PREPARED STATEMENT STATING THAT THIS WAS NOT COVERED UNDER THE OCS RECALL AND WOULD NOT TAKE CARE OF IT BECAUSE THE CAR WAS OUT OF WARRANTY. AFTER I SPOKE TO A CASE MANAGER AT HYUNDAI, THEY AGREED TO CALL THE DEALERSHIP AND SEE IF THEY COULD WORK SOMETHING OUT WITH THE DEALERSHIP FOR THE SEAT BELT REPAIR. HYUNDAI WAS SUPPOSED TO CALL ME BACK WITHIN A WEEK TO TELL ME WHAT WAS WORKED OUT. THEY DID NOT. WHEN I CALLED BACK A COUPLE OF WEEKS LATER, HYUNDAI AGAIN READ ME THE PREPARED STATEMENT SAYING THIS PROBLEM WAS NOT COVERED UNDER THE RECALL. I REITERATED THAT THE SEAT BELT TENSIONER WAS A SAFETY ISSUE AND I EXPECTED THEM TO REPAIR IT. THEY CONTINUED TO REFUSE TO TAKE RESPONSIBILITY FOR THE REPAIR. I ADVISED I WAS GOING TO REPORT THIS SAFETY ISSUE TO NHTSA. HYUNDAI WAS UNCONCERNED. AS NHTSA SHOULD SEE, SEVERAL HYUNDAI SONATA OWNERS HAVE REPORTED THIS SAME SEAT BELT PROBLEM TO NHTSA. MY PASSENGER SEAT IS RARELY USED, SO THIS SEEMS TO BE A HYUNDAI SAFETY DEFECT FOR WHICH THE DEALERS AND HYUNDAI SHOULD BE REQUIRED TO MAKE A RECALL AND REPAIR AT THEIR EXPENSE.I AM ALSO CONCERNED THAT THE PASSENGER SEAT WAS NOT REMOVED AND SENT TO HYUNDAI FOR ANALYSIS AS NOTED IN THE OCS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556625December 19, 2013
AIR BAGS
PASSENGER FRONT SEAT AIR BAG BUCKLE/SENSOR ASSEMBLY HAS FAILED. AFTER SEEING SO MANY SIMILAR REPORTS, I WANT TO MAKE AWARE THAT I HAVE SIMILAR ISSUES. I AM ALSO WONDERING IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE OCS? I HAVE YET TO HAVE THE RECALL FIXED, BECAUSE THEY HAVE REFUSED TO DO SO, UNTIL I RECEIVED ANOTHER LETTER AND CALLED HYUNDAI. WHO THEN CALLED THE DEALER. AM STILL WAITING FOR THE RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556651December 19, 2013
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 08V161000 (AIR BAGS). AFTER THE RECALL REPAIR WAS PERFORMED, ALL OF THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE READING OF THE GAUGES FLUCTUATED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556481December 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT SHE ATTEMPTED TO PARK WHEN THE VEHICLE SLID ACROSS AN ICE PATCH AND CRASHED INTO A POLE. THE CONTACT STATED THAT UPON IMPACT, THE AIR BAG WARNING LIGHT ILLUMINATED BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556483December 18, 2013
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES OF MY 2003 HYUNDAI SONATA WENT UNDER A RECALL IN JULY 2009 BECAUSE THE CHROME PLATING WAS SPLITTING OPEN AND CUTTING PEOPLE. THREE DOOR HANDLES WERE REPLACED AND ONE WAS REWRAPPED TO FIX THE PROBLEM. IN SEPTEMBER 2013 THE SAME ISSUE AROSE WHEN MY WIFE AND BROTHER-IN-LAW CUT THEIR HANDS ON THE DOOR HANDLES, WHOSE CHROME PLATING HAS AGAIN BEGUN TO SPLIT. HYUNDAI HAS SAID THAT NO REPAIRS WILL BE MADE, SINCE THE HANDLES WERE TREATED AND THE 2009 RECALL HAS FINISHED. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10556494December 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE SENSOR IN THE SEAT BELT BUCKLE MALFUNCTIONED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08V161000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556346December 17, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKES REQUIRED EXCESSIVE FORCE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE RUSTED BRAKE CALIPER PIN HAD SEIZED. THE REAR BRAKES WERE REPLACED AND THE BRAKE PIN WAS LUBRICATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556371December 17, 2013
AIR BAGS
WE BEGAN QUESTIONING HYUNDAI (TAMERON HYUNDAI IN BIRMINGHAM ALABAMA) WHEN WE NOTICED THAT THIS LIGHT STAYED ON. I ALSO READ IN A HAYNES MANUAL THAT THERE WAS A RECALL FOR THIS PROBLEM AND I MENTIONED IT TO THE DEALERSHIP. THE SERVICE DEPT. INFORMED US THAT THERE WAS NO RECALL FOR THAT PROBLEM AND THAT IT WAS DUE TO THE PASSENGER NOT SITTING PROPERLY IN THE SEAT. WE RECENTLY RECEIVED A RECALL NOTICE FOR THIS PROBLEM FROM HYUNDAI. I CONTACTED THE DEALERSHIP AND WAS INFORMED THAT HYUNDAI HAD SUSPENDED THIS RECALL DUE TO AN OVERLOAD OF VEHICLES IN THE PROCESS OF BEING FIXED. THEY FURTHER INFORMED ME THAT I WOULD NEED TO BRING THE VEHICLE IN FOR THEM TO LOOK AT IN ORDER TO BE PLACED ON A WAITING LIST AND THEN A SECOND RECALL NOTICE WOULD BE SENT WHEN THE RECALL WORK SUSPENSION WAS LIFTED. I INFORMED THEM THAT I WOULD LIKE TO BE PUT ON THE RECALL LIST WITHOUT TAKING THE VEHICLE IN "TO HAVE IT LOOKED AT" TO SAVE ME 2.5 HOURS OF DRIVING TIME AND A SECONDARY WAIT TIME AT THE DEALERSHIP. THEY TOLD ME THEY COULD NOT DO THAT. FINALLY THEY TOLD ME THAT THE REPAIR WOULD REQUIRE THEM TO REMOVE THE SEAT BOTTOM AND SEND IT TO CALIFORNIA FOR THE REPAIR, BUT THEY WOULD RETURN THE VEHICLE TO ME TO USE IN THE MEANTIME. THEY COULD NOT GIVE AN ESTIMATE OF THE TIME THE VEHICLE WOULD BE WITHOUT THE SEAT. THIS IS MY ONLY CAR AND I FREQUENTLY NEED TO USE IT TO TRANSPORT 2 ADULTS AND 2 CHILDREN. THIS WOULD BE IMPOSSIBLE TO DO WITHOUT A SEAT, ESPECIALLY IF THE AMOUNT OF TIME WOULD BE FOR LONGER THAN 1 WEEK. YOUR ASSISTANCE IS REQUESTED IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556398December 17, 2013
STEERING
THE STEERING IS STICKY, ESPECIALLY AT HIGHWAY SPEEDS. THIS CAUSES UNSAFE OVERCORRECTION, INABILITY TO MAINTAIN A STRAIGHT TRAJECTORY, AND DRIVER FATIGUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556438December 17, 2013
VISIBILITY
THE SUN VISORS BOTH MALFUNCTIONED. THEY DO NOT STAY IN PLACE WITHOUT BEING TIED UP. I FEEL THIS IS A SAFETY ISSUE THAT THEY CAN DROOP DOWN WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556157December 16, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND BOTH REAR DOOR HANDLES WERE FRACTURED. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556192December 16, 2013
SUSPENSION, WHEELS
SONATA PULLING TO THE LEFT UNDER NORMAL DRIVING. PERFORMED WHEEL ALIGNMENTS 7 MONTHS AGO, CAR RAN FINE FOR ABOUT 2 MONTHS. ONLINE RESEARCH INDICATES THIS MODEL HAS A FACTORY ALIGNMENT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556225December 16, 2013
VISIBILITY/WIPER
2009 HYUNDAI SONATA LIMITED DRIVERS SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION, HAD THE VISOR DOWN TO BLOCK SUN AND WHEN I WENT TO PUT IT UP IT WILL NOT STAY IN THAT POSITION, MAKE IT HARD TO DRIVE WITH IT IN THE DOWN POSITION, BLOCKS VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555807December 12, 2013
STRUCTURE:BODY
BOTH OF THE REAR PASSENGER DOOR HANDLES BROKE OFF OF THE DOORS WITHIN TWO WEEKS OF EACH OTHER, UNDER NORMAL USE. AT THE TIME OF THE INCIDENT, MY WIFE'S 2010 SONATA HAD JUST OVER 78,000 MILES ON THE ODOMETER, JUST OVER THE 75000 BUMPER TO BUMPER WARRANTY. I CONTACTED THE SERVICE DEPARTMENT AT THE DEALERSHIP ON TWO SEPARATE OCCASIONS, AND WAS TOLD THAT THE HANDLES WERE NOT COVERED UNDER WARRANTY AND THAT MY BEST OPTION WOULD BE TO CONTACT HYUNDAI AMERICA TO SEEK A RESOLUTION. I DID THAT AND OPENED A CASE WITH THEM. AFTER PROVIDING INFORMATION ON THE VEHICLE, I WAS TOLD THAT THERE WAS NO RECALL FOR THE COMPONENTS AND NONE WAS BEING CONSIDERED. I BELIEVE THAT THIS IS A MAJOR SAFETY CONCERN FOR THE VEHICLE IF A RESCUE ATTEMPT HAD TO BE MADE. NOT TO MENTION THAT THIS IS A TERRIBLE INCONVENIENCE, SINCE WE HAVE TWO SMALL CHILDREN AND HAVE TO FIND OTHER WAYS OF ACCESSING THE PASSENGER SEATS OTHER THAN WITH THE DOORS. THE HANDLES ARE MADE OF PLASTIC, AND I BELIEVE WOULD BE PRONE TO YET ANOTHER BREAKAGE IF REPLACED WITH FACTORY PARTS. THIS IN MY OPINION, IF FAULTY ENGINEERING AND WORKMANSHIP ON THE PART OF HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555834December 12, 2013
AIR BAGS
THE PASSENGER AIR BAG LIGHT CONTINUES TO FLASH WHEN THERE IS NO ONE IN THE SEAT. TOOK TO THE DEALER AND THEY SAID IT IS SUPPOSE TO FLASH WHEN FIRST START UP THE CAR, BUT I LET THEM KNOW THAT IT ON THE ENTIRE TIME I AM DRIVING. THE DEALER SAID THEY COULD NOT DUPLICATE THE ISSUE. I TOOK VIDEO OF IT SO I CAN SHOW THEM. IT IS ON MULTIPLE DAYS IN A ROLL WITH NOTHING IN THE SEAT. I WANT TO MAKE SURE IT WILL WORK CORRECTLY WHEN I DO HAVE SOMEONE SIT IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555604December 11, 2013
SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
2009 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES RECALL NOTICE. *SMD THE CONSUMER ASKED THE DEALER WHY HAD HE NOT BEEN NOTIFIED OF THE RECALL, AND THE DEALER REPLIED, THAT COLORADO WAS NOT ONE OF THE STATES INCLUDED. IT ONLY COVERED THE EAST COAST, BECAUSE OF THE HARSH WINTERS AND SALT USED ON THEIR HIGHWAYS. THE CONSUMER STATED ON SEVERAL OCCASIONS, HE HAD TO TAKE THE VEHICLE TO THE DEALER, TO HAVE THE BRAKES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555719December 11, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FRONT CONTROL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION) FOR THE REAR CONTROL ARM BUT THE RECALL DID NOT COVER THE FRONT CONTROL ARM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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