Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10651334October 30, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE CAR HESITATES DURING START UP! I HAVE HAD IT INTO THE SHOP APPROX 9 TIMES SINCE WE HAVE HAD THE CAR. THIS LAST TIME (APPROX 30K MILES) THEY TOLD ME IT WAS NORMAL. I AM AFRAID THIS CAR IS AN ACCIDENT WAITING TO HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651509October 30, 2014
AIR BAGS, SEAT BELTS
AROUND 70000 MILES THE AIR BAG LIGHT ON THE CLUSTER HAS CAME ON AND HAS REMAINED THERE. THE DEALER SAID IT MAY BE THE GROUND AND LIKE OTHER I HAVE NOT FOUND ANY OTHER INFORMATION ON THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650974October 29, 2014
FUEL/PROPULSION SYSTEM
ENTERING THE CAR THE INTERIOR SMELLED OF GASOLINE. I DROVE THE CAR A FEW MILES AND ONCE STOPPED, I COULD SMELL THE STRONG ODOR OF GASOLINE OUTSIDE OF THE VEHICLE. LOOKING UNDERNEATH, I SAW GASOLINE DRIPPING TO THE GROUND FROM THE FRONT AREA OF THE GASOLINE TANK. THE CAR WAS DRIVEN TO A MECHANIC AND REPAIRED. THE PART THAT FAILED WAS FROM THE GASOLINE LINE AND HAS A ROUNDED RIGHT ANGLE BEND IN IT. TOTAL OVERALL LENGTH, INCLUDING THE BEND IS APPROX 7 INCHES. THE LINE HAD RUSTED THROUGH ALLOWING GASOLINE TO ESCAPE THE LINE. THE FAILED PART COULD EASILY HAVE LEAD TO A FIRE OR CATASTROPHIC EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651035October 29, 2014
POWER TRAIN
1.ON THIS VEHICLE THE SERPENTINE BELT INSTALL IS A NIGHTMARE. IT IS A DEFECT IN DESIGN. IT IS A FIXED PULLEY FOR TENSION AND YOUR HAVING TO STRETCH WITH TOOLS AND WAIT UNTIL IT LOOSENS UP. 2. THE ORIGINAL PAN GASKET RTV SEAL WAS BLACK . IT WAS EXTREMELY HARD TO TAKE OFF AND IT CAUSED SOME DAMAGE TO THE BLOCK AS FAR AS DENTS ON THE MATING SURFACES. THE OIL PAN WAS BENT TO REMOVE. 3. NOISES FROM THE POWER TRAIN THAT WERE LOOKED AT BY A HYUNDAI SERVICE CENTER AND NEVER CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650571October 28, 2014
ENGINE AND ENGINE COOLING
DRIVING MY TAXI DOWN THE HIGHWAY WHEN THE VEHICLE CAUGHT ON FIRE WAS FORCED TO JUMP OUT OF MY TAXI IT CAME TO A HOLT IN THE MEDIAN & EXPLODED ! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10650577October 28, 2014
STRUCTURE
EACH DOOR HANDLE HAS BROKEN OFF AT LEAST ONCE, AND TWO HAVE BROKEN OFF TWICE. ONCE IT OCCURED AT A SHOPPING MALL WHERE I WAS CONCERNED ABOUT A MAN LURKING NEARBY MY CAR AND COULDN'T GET INTO THE DRIVER'S SIDE OF THE VEHICLE TO PROTECT MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650584October 28, 2014
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
THE CAR WAS AT A STOP LIGHT AND BURST INTO FLAMES, ALL OF THE SONATAS HAVE THIS PROBLEM, ALL SONATAS WILL AT THE LEAST BURN UP THE ENGINES, TRANSMISSIONS, OR BATTERIES DUE TO THIS PROBLEM. OUT OF 35 SONATAS TESTED 35 HAD THIS PROBLEM. CONTACTED HYUNDAI USA, HYUNDAI FULLERTON, HYUNDAI CONSUMER COMPLAINT LINE AND THEY REFUSE TO DO ANYTHING ABOUT IT . EVERY SONATA HYBIRD IN THE WORLD, (TO THE BEST OF MY KNOWLEDGE) WILL BURN UP THE ENGINE, TRANSMISSION, OR LITHIUM BATTERIES (WHICH WILL CATCH FIRE) BETWEEN 70,000 &120,000 MILES, HYUNDAI WILL NOT WARRANTY THE FAILURE, THIS IS CAUSED BY A MANUFACTURE DEFECT.. A PART IN THE COOLING SYSTEM WILL DISINTEGRATE AND CRUMBLE APART LIKE A WET COOKIE, THEN YOU WILL HAVE A 3/4" HOSE COMING OFF THE WATER PUMP PUMPING ALL THE WATER OUT OF THE COOLING SYSTEM, WITH LESS THEN A GALLON OF COOLANT THIS WILL TAKE 2 SECONDS, EVERYTHING WILL OVERHEAT AND YOU CAN THROW THAT CAR AWAY, A NEW ENGINE IS $7,000.00 A TRANSMISSION, $6,000.00 LITHIUM BATTERIES $10,000.00 ALL PRICES DO NOT INCLUDE INSTALLATION.. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10650676October 28, 2014
AIR BAGS
HYUNDAI SONATA 2007 AIR BAG LIGHT CAME ON. THEY SAY IT IS THE PRETENSIONER IN THE PASSENGER SEAT. I FEEL THIS IS A SAFETY ISSUE SINCE THE AIR BAGS WILL NOT DEPLOY WITH THIS PROBLEM. THE CODE WAS B1706. IT IS GOING TO COST ME $500 TO FIX. CANNOT PASS INSPECTION WITHOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650715October 28, 2014
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT AXLE AND THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650707October 28, 2014
AIR BAGS
PASSENGER AIR BAG INDICATOR ON DASHBOARD REMAINS "OFF" (AIR BAG DEACTIVATED) EVEN DURING DRIVING. THEREFORE, AIR BAG WILL NOT DEPLOY IN CASE OF ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650753October 28, 2014
ENGINE
MY 2011 HYUNDAI SONATA LIKE MANY OF THE OTHER COMPLAINTS ON HERE HAS HAD CATASTROPHIC ENGINE FAILURE DUE TO A SNAPPED ROD. LIKE MANY OF YOU I HAVE KEPT UP WITH THE REGULAR MAINTENANCE SCHEDULE AND HAVE BEEN SHUT DOWN BY HYUNDAI FOR REPAIR UNDER THE 100,000 MILE WARRANTY. THIS PROBLEM IS A SERIOUS PUBLIC SAFETY CONCERN AS IT HAPPENS WHILE THE CAR IS IN MOTION AND MY QUESTION IS WHAT WILL IT TAKE FOR THE NHTSA TO TAKE ACTION AND FULLY INVESTIGATE THIS ISSUE AND BRING IT TO RECALL? WITH THE AMOUNT OF COMPLAINTS LISTED ON THE NHTSA WEBSITE FOR THIS EXACT ISSUE IT SEEMS LIKE THEY ARE WAITING FOR INJURY OR EVEN WORSE TO OCCUR BEFORE THIS ISSUE IS TAKEN SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650827October 28, 2014
STEERING, SUSPENSION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING
I WAS INFORMED BY SEVERAL CO-WORKERS THAT THERE WERE RECALLS FOR OUR CAR, THE 2011 HYUNDAI SONATA. THE PROBLEMS THAT ARE AFFECTING MY 2011 HYUNDAI SONATA ARE: EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCHES, BRAKE LIGHT AND STEERING: GEAR BOX: SHAFT SECTOR. THE ONLY RECALL THAT THE HYUNDAI DEALER HONORED WAS FROM CAMPAIGN 123. CAMPAIGN 110 AND 122 WILL NOT BE HONORED DUE TO THE MANUFACTURE DATE OF MY VEHICLE WHICH IS MARCH 28, 2011. IF MY CAR IS HAVING THE SAME PROBLEMS AS THE OTHER 2011 HYUNDAI SONATAS WHY CAN'T MY VEHICLE BE REPAIRED UNDER THE RECALL. I FEEL THAT THIS IS UNFAIR TO CONSUMERS OF THE 2011 HYUNDAI SONATA DUE TO A MANUFACTURING DATE. PLEASE GIVE ME SOME TYPE OF REMEDY FOR THIS MATTER!!! HAD I KNOWN ABOUT THE BUSINESS PRACTICES OF HYUNDAI I WOULD HAVE NEVER PURCHASED THIS VEHICLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650878October 28, 2014
ELECTRICAL SYSTEM
I HAVE HAD SEVERAL OCCURRENCES WHERE IT FEELS AS IF MY CAR IS GOING TO STALL. I ATTEMPTED TO START MY CAR THIS MORNING WHERE IT FAILED TO RESPOND. THE STARTER WAS REPLACED IN 2012, THE BATTERY REPLACED 2013 AND NOW HYUNDAI CLAIMS IT IS MY STARTER LEVER THAT ALSO NEEDS TO BE REPLACED (2014). I HAVE READ NUMEROUS COMPLAINTS FROM OTHER HYUNDAI OWNERS COMPLAINING OF THE SAME ISSUE. NOW, I HAVE TO PAY OVER $300 TO HAVE THE STARTER LEVER REPLACED WHICH WILL NOW BE MY 3RD ISSUE SINCE I HAVE HAD THIS CAR. ALSO, I DID SUFFER FROM THE REAR BRAKE LIGHT ISSUE THAT WAS RECENTLY RECALLED AND HAVE HAD TO REPLACE MY BACK LIGHT SEVERAL TIMES BEFORE THE RECALL WAS INITIATED. DUE TO MY CONTINUATION OF BRAKE LIGHT ISSUES POST RECALL CHANGE, I AM TOLD THAT THE LAMP HAS MELTED DUE TO THE POSSIBILITY OF THE BULB OVERHEATING THE LAMP. I DO NOT SEE HOW ANY OF THESE ISSUES ARE MY FAULT AND BELIEVE THAT HYUNDAI SHOULD RECALL, AND REPLACE ALL OF THESE MALFUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650439October 27, 2014
ENGINE, FUEL/PROPULSION SYSTEM
SMELL OF GAS, THIS CAR HAVE HAD 2 MOTOR REPLACED ONE IN JUNE 2014/ 2ND IN AUGUST 2014 AND NOW A THIRD IN OCT 23, FILLED THE CAR UP WITH GAS, GOT ON THE INTERSTATE AND THE CAR STARTED CUTTING BACK, BIG CLOUDS OF SMOKE CAME FROM THE REAR END, BLACK SUTT ON THE EXHAUST PIPES.THE CAR PUTTER ON THE INTERSTATE, HAD TO GET OFF THE ROAD CAR SHUT DOWN WHILE TRY TO STEER TO SAFETY, ONCE CAR SHUT DOWN IT BECAME HARD TO CONTROL, WENT OTHER THE SIDE OF RODE, HIT A WATER PIPE LINE, CAR NEVER CRANK AFTER THAT. HAD TO BE TOWED TO HYUNDAI DEALER SHIP. THIS IS THE 2ND TIME I HAVE REPORTED THIS CAR. NOW IT IS IN THE SHOP AWAITING ENGINEERING TO REVIEW IT. FOR THE 3RD MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650459October 27, 2014
AIR BAGS
THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE 2010. THE FIRST TIME WAS IN AUGUST OF 2012. THE FRONT PASSENGER SEAT WAS PUSHED ALL THE WAY BACK AND THE AIR BAG LIGHT CAME ON. I DID NOT GO TO GET IT FIXED RIGHT AWAY. I WENT TO GET AN OIL CHANGE AROUND OCTOBER 2012 AND MY MECHANIC SAID THAT ONE OF THE CONNECTORS TO THE AIRBAG HAD BECOME DISCONNECTED. HE CONNECTED IT BACK BUT THE LIGHT STAYED ON BECAUSE IT WAS STILL IN THE COMPUTER. HE TOLD ME I HAD TO GO TO THE DEALER IN ORDER TO HAVE THEM HOOK IT UP BECAUSE HE COULD NOT GET THE CAR TO COMMUNICATE WITH HIS COMPUTER. I TOOK IT TO PRIDE HYUNDAI BECAUSE THERE JUST HAPPENED TO BE A RECALL ON THE AIR BAGS BUT IT DID NOT APPLY TO MY CAR. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE AIRBAG. THEY ERASED THE CODES THAT WERE STUCK IN THE COMPUTER AND EVERYTHING WAS OK UNTIL JULY OF 2014 WHEN MY SON ADJUSTED THE SEAT BY PUSHING IT BACK. THE AIRBAG LIGHT POPS ON AGAIN. I THINK THIS IS A GIMMICK OF HYUNDAI BY MAKING THE CONNECTORS EITHER TOO LOOSE OR TOO SHORT. OF COURSE I DO NO LONGER HAVE A WARRANTY ON THE CAR. IT EXPIRED AT 65,000 MILES BECAUSE I AM THE SECOND OWNER. I KEEP READING HORROR STORIES OF HOW MUCH HYUNDAI CHARGES THEIR CUSTOMERS TO FIX THIS ISSUE. THEY TELL THEM IT IS A FAULTY PASSENGER SEAT BELT ASSEMBLY. THEY SUPPOSEDLY FIX IT AND IT KEEPS HAPPENING. SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650539October 27, 2014
SERVICE BRAKES
IN JANUARY, WHEN DRIVING OUR 2009 HYUNDAI SONATA, THE REAR RIGHT BRAKES MADE NOISE AND WERE CAUSING NOISE AND EXCESSIVE HEAT TO COME FROM BRAKE AREA, WHERE THE WHEEL WAS TOO HOT TO TOUCH AND A SMELL OF HOT RUBBER COULD BE MADE. WHEN TAKEN INTO THE DEALER FOR REPAIR, THE TECHNICIAN STATED "FOUND THE REAR BRAKES DOWN TO METAL ON METAL. CAUSING THE CONCERN. TECHNICIAN REPLACED THE REAR BRAKE PADS AND RIGHT REAR ROTOR." SEVEN MONTHS LATER IN AUGUST, THE SAME NOISE, SMELL AND EXCESSIVE HEAT HAPPENED AGAIN. PER THE DEALER "VERIFIED CUSTOMER CONCERN, TECHNICIAN REPLACED THE RIGHT REAR BRAKE CALIPER AS NEEDED. INSTALLED REPLACEMENT PADS,..." WE WERE FORTUNATE NOT TO BE IN ANY ACCIDENT WITH THESE POOR BRAKES. THE DEALER MADE US PAY FOR BOTH SETS OF REPAIRS. THIS IS A MANUFACTURER DEFECT, AND SHOULD BE A NO CHARGE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650011October 26, 2014
ENGINE
10/1/2014 @ 7:30PM EST - WHILE DRIVING HOME, WAS AT A RED LIGHT WHEN THE CAR STALLED OUT. THEN A LOUD KNOCKING SOUND HAPPENED. *NO ENGINE LIGHT WAS ON* IT IS VERY UNSAFE FOR THE ENGINE TO STALL OR JUST RANDOMLY SHUTOFF WHILE IN TRAFFIC. THERE WERE NO SIGNS OR WARNINGS, THE VEHICLE JUST STALLED. VEHICLE WAS NOT SAFE TO OPERATE. I HAD THE VEHICLE TOWED TO NORTHTOWNE HYUNDAI DEALER ON SHERIDAN DRIVE, BUFFALO NY.10/3/2014 @ 2:47PM EST - NORTHTOWNE HYUNDAI DEALER CALLED ME SAID THAT I NEED TO REPLACE MY ENGINE BECAUSE THE PISTON POPPED. I SAID WELL, MY CAR IS WELL WITHIN THE WARRANTY, ISN'T THIS COVERED? NORTHTOWNE HYUNDAI DEALER SAID THAT WE CAN'T SUBMIT YOUR WARRANTY CLAIM WITH OUT RECEIPTS OF YOUR MAINTENANCE FROM 5K MILES TO PRESENT. 10/3 - 10/13/2014 - CONTACTED OUR 3 LOCAL PLACES WE LIKE TO SEND OUR VEHICLES TO FOR COPIES OF OUR RECEIPTS. WITH NO PROBLEM WE WERE ABLE TO OBTAIN COPIES OF OUR LAST 7 OIL CHANGES AND GENERAL MAINTENANCE RECEIPTS. 10/14/2014 @ 2:00PM EST - MY HUSBAND GAVE NORTHTOWNE HYUNDAI DEALER OUR RECEIPTS AND HE STATED THAT HE WILL SUBMIT OUR CLAIM TO HYUNDAI. 10/24/2014 @ 8:59AM EST - "REGIONAL" / "CORPORATE" CALLED ME AND STATED "THE DISTRICT MANAGER WHO WOULD HAVE AUTHORIZED THE REPAIR, HAD THE DEALERSHIP PARTIALLY DISASSEMBLE THE ENGINE; TAKE OFF THE COVER FOR INSPECTION, AND THERE'S A CONDITION OF SLUDGE WHICH IS INDICATIVE OF EITHER THE MAINTENANCE INTERVALS NOT BEING FOLLOWED; OIL CHANGE NOT FREQUENTLY ENOUGH OR POSSIBLY THE QUALITY OR GRADE OF THE OIL USED. IN EITHER CASE THESE IS NOT A MANUFACTURE DEFECT, SO HE HAS DENIED WARRANTY COVERAGE." I'VE ALSO ADDED MY COMPLAINT TO THE FOLLOWING:[ HTTP://WWW.CHIMICLES.COM/2011-HYUNDAI-SONATA-ENGINE-FAILURE-CLASS-ACTION-LAWSUIT ] ** OUR LAST OIL CHANGE WAS 8/2/2014 AT 43K MILES ** WE HAD A CLEAN BILL OF HEALTH, NO ISSUES WERE REPORTED OR MAINTENANCE RECOMMENDED AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650078October 26, 2014
AIR BAGS
THE AIRBAG LIGHT CAME ON SHORTLY AFTER I PURCHASED MY CAR. I TOOK IT IN AND THEY SENT THE SEAT OFF TO BE RE-CALIBRATED. THIS HAPPENED ABOUT EVER 2-3 MONTHS UNTIL JANUARY 2012 AND IT DID NOT COME BACK ON UNTIL AUGUST 2012 BUT DURING THIS MONTH I TOOK IT BACK A TOTAL OF 8 TIMES BECAUSE THE AIRBAG LIGHT KEPT COMING BACK ON! THE LAST TIME THEY FIXED IT WAS IN OCTOBER 2012 AND I WAS INFORMED THAT BECAUSE IT WAS PAST WARRANTY THEY WOULD NO LONGER FIX IT FOR "FREE" AND SUGGESTED I PURCHASE ONE OF THEIR NEW CARS. I AM A WIDOW AND CANNOT AFFORD TO GET A NEW CAR. IN DECEMBER 2012 THE AIRBAG LIGHT CAME ON AGAIN AND HAS REMAINED ON EVER SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650089October 26, 2014
STEERING
THE VEHICLE WAS MAKING A CLICKING NOISE EVERY TIME THE CAR IS STEERING IN EITHER DIRECTION. IT'S EVEN WORST IF IT IS DRIVE IN AN UNEVEN TERRAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V457000 OR #10V426000. FOR BOTH CAMPAIGNS, THE LAST DATE OF MANUFACTURING IS 09/10/2010 AND MY VEHICLE WAS MANUFACTURED ON 10/18/2010. IN ADDITION, BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL ARE NOT WORKING.THE APPROXIMATE FAILURE MILEAGE WAS 87,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650150October 26, 2014
ELECTRICAL SYSTEM, ENGINE
ENGINE DIED WHILE DRIVING. THE CAUSE WAS ALTERNATOR FAILURE DUE TO OIL LEAK FROM FRONT VALVE COVER. THIS IS A 2008 HYUNDAI SONATA 2008 WITH 3.3 LITERS V6. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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