Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10713105April 27, 2015
AIR BAGS
I WAS PARKING THE CAR AT AN ANGLE AND HIT THE OUTSIDE WALL OF A STORE AT 2:30 IN THE AFTERNOON. BOTH AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. INITIALLY, I THOUGHT I HAD DONE SOMETHING WRONG, AND MAYBE I DID BUT I CAME TO FIND OUT MUCH LATER THAT THIS CAR HAS A FLOOR MOUNTED GAS PEDAL. I HAD OWNED THE CAR ABOUT FIVE WEEKS BY THAT TIME AND HAD BEEN OUT OF TOWN ONE OF THOSE WEEKS WHEN I DIDN'T EVEN USE IT. I HAD PUT PLASTIC MATS IN THE CAR TO PROTECT THE MATS AND CARPETING IN THERE. THAT MORNING I SAW THAT THE MAT HAD GONE UP AGAINST THE GAS PEDAL. AGAIN, AT THAT POINT, I DID NOT REALIZE THAT THE PEDAL WAS FLOOR MOUNTED. MY ONLY COMPLAINT IS THAT HYUNDAI SHOULD TELL PEOPLE THIS AND TELL THEM NOT TO PUT EXTRA MATS ON THE DRIVER'S SIDE UNLESS THEY ARE CUSTOM MADE. I REALLY DON'T KNOW IF THE ACCIDENT WAS BECAUSE I DID SOMETHING WRONG OR BECAUSE THE MAT WAS PRESSING AGAINST THE GAS PEDAL AND PROPELLED THE CAR FORWARD WHILE I THOUGHT I WAS PUSHING ON THE BRAKE. THE FRONT CORNER OF THE CAR WAS SEVERELY DAMAGED AS WAS THE WALL I HIT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10713245April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER OCCUPANCY AIR BAG SENSOR FAILED CAUSING THE AIR BAG LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT BUCKLE PRETENSIONER AND THE PASSENGER OCCUPANCY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE VIN NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V161000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712766April 25, 2015
STEERING
THE STEERING WHEEL IS MAKING A LOUD CLICKING NOISE IT FEELS THAT IF SOMETHING IS LOOSE IT DOESN'T MAKE A DIFFERENCE AT WHAT SPEEDS YOUR GOING IT CAUSES THE STEERING WHEEL TO VIBRATE OR SHAKE VIOLENTLY.THERE IS NO RECALL FOR THAT PROBLEM FOR MY VEHICLE BUT THERE ARE RECALL FOR SOME HYUNDAI SONATA BUILT BETWEEN CERTAIN DATES WHICH MY VEHICLE DOESN'T FALL UNDER.I THINK ITS THE SAME PROBLEM AND THERE SHOULD BE A RECALL FOR ALL HYUNDAI SONATA WITH THE SAME PROBLEMS WHY RISK SOMEBODY'S LIFE JUST REPAIR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712838April 25, 2015
STRUCTURE:BODY
TWO DOOR HANDLES HAVE BROKEN OFF MY 2010 SONATA WHILE JUST ATTEMPTING TO OPEN THEM. ACCORDING TO HYUNDAI THIS IS NOT COVERED BY THE WARRANTY AS THEY CLAIM IT IS NORMAL WEAR AND TEAR. I COULD SEE IF IT WAS JUST ONE DOOR HANDLE BUT FOR TWO TO COME OFF DAYS OF EACH OTHER I FIND IT MORE OF A DEFECT THAN WEAR AND TEAR. READING SOME HYUNDAI OWNER FORUMS I HAVE FOUND THIS APPEARS TO BE A NORMAL OCCURRENCE WITH THEIR PRODUCT AND FEEL IT IS A SAFETY ISSUE AS I TRAVEL WITH KIDS ON A DAILY BASIS AND GOD FORBID THEY WOULD BE LOCKED IN THE VEHICLE BECAUSE I COULD NOT OPEN THE DOOR DUE TO THE HANDLE BEING IN MY HAND INSTEAD OF THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712848April 25, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT 2 BRAND NEW SONATA WITH TOP TECHNOLOGY PACKAGE ON 4/15/2015. THE PROBLEM HAPPENED ON BOTH NEW CARS. WHENEVER THE GAS PEDAL IS OFF, THE COMPUTER/SOFTWARE TAKE CONTROL OF SLOWING THE CAR DOWN EVEN WITH OPEN ROAD AHEAD, ON FLAT SURFACE, ON CORNERS, UP OR DOWN HILL. THIS HAPPENED WHETHER IT IS IN ECO, NOR OR PWR DRIVING MODE. AT VARIOUS STAGES, THE BRAKE KICKS IN AT VARIOUS SPEED AND THE TRANSMISSION DOWNSHIFT PREMATURELY; IN DECELERATION, THE RPM WILL ONLY GOES DOWN UNTIL IDLING SPEED, BUT I CAN SEE THE RPM GOES UP A FEW HUNDRED RPM AT LEAST TWICE BEFORE THE SONATA COME TO A COMPLETE STOP? SONATA DOES NOT HAVE "HILL DECENT CONTROL" LIKE THE RANGE ROVER FOR SPECIFIC SAFETY REASONS. IN CRUISE CONTROL, IT IS EVEN WORST. IF YOU SET CRUISE AT 60, LATER SPEED UP TO 80 TO PASS A SLOWER CAR, ONCE YOU LET OFF THE GAS PEDAL, THE CAR HIT THE BRAKE AND SLOW YOU BACK TO 60? WHAT IS THE HURRY? COASTING IS DRIVERS BEST FRIEND BECAUSE IT MEANS FREE MILEAGE. YET SONATA ENGINEER THINKS OTHERWISE. THIS ERRATIC BEHAVIOR WOULD CERTAINLY IRRITATE THE DRIVER BEHIND YOU ENOUGH AND EVEN CAUSE ROAD RAGE. IF THE SONATA DECIDED TO HIT THE BRAKE BY ITSELF AT A FAST CORNER, WHAT WILL HAPPENED? THERE IS AN ARTICLE IN DETROIT BUREAU MARK B, SAID HIS 2012 EQUUS SPIN OUT OF CONTROL AND NO ONE UNDERSTAND WHY? I BROUGHT BACK THE CAR TWICE TO THE DEALER AND BOTH THE MECHANIC AND THE SALE MANAGER DEFEND THEIR PRODUCT. ATTACH ARTICLE FROM DETROIT BUREAU. HTTP://WWW.THEDETROITBUREAU.COM/2014/06/HYUNDAI-COUNTS-ON-ALABAMA-PLANT/COMMENT-PAGE-1/#COMMENT-180948. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712524April 23, 2015
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES
ESC LIGHT COMES ON INDICATING THE ESC SYSTEM IS INOPERABLE. THIS IS USUALLY PRECEDED BY THE FEELING THAT THE BRAKES ARE BEING APPLIED WITHOUT MY PRESSING THE BRAKE PEDAL. THE VEHICLE FEELS SLUGGISH FOLLOWING THE ILLUMINATION OF THE ESC LIGHT. THIS IS AN INTERMITTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712554April 23, 2015
STEERING
WHILE DRIVING MY CAR I STARTED TO HEAR A CLICKING SOUND EVERY TIME I TURN EITHER RIGHT/LEFT AND WHEN I DRIVE OVER A SMALL BUMP IN THE ROAD. CALLED LOCAL HYUNDAI DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY A DIAGNOSTIC FEE JUST TO LOOK AT THE CAR. I TOLD THEM I WOULD NOT PAY ANYTHING FOR A SAFETY HAZARD. I STARTED MY RESEARCH AND HAVE SEEN THAT THIS CAR HAD A RECALL ABOUT THE SAME ISSUE AND WHEN I CALLED CORPORATE I WAS TOLD IT DOESN'T FALL UNDER MY VEHICLE VIN NUMBER. I REALLY DON'T CARE WHAT THE VIN IS, IF I HAVE A 2011 SONATA I WANT THIS FIXED! THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE CORRECTED ASAP. WHEN WILL IT CHANGE? WHEN SOMEONE DIES OR GETS HURT?? THIS WAS MY FIRST AND LAST TIME I WILL PURCHASE A HYUNDAI. I AM TOTALLY DISAPPOINTED AND CONCERNED . I DON'T EVEN DRIVE THE CAR ANYMORE. I WANT THIS CORRECTED NOW!!! LETS NOT WAIT FOR THE WORST TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712369April 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
I TURNED ON IGNITION AND, AS USUAL, ALL DASH LIGHTS CAME ON THEN DISAPPEARED, AS USUAL. HOWEVER, THE "PASSENGER AIR BAG OFF" LIGHT RETURNED ON AND THE WARNING CHIMES HAVE BEEN RINGING EVER SINCE .IF A PASSENGER SITS ON THE PASSENGER SEAT THEN THE LIGHT STAYS OFF. JIGGLING OF WIRES UNDERNEATH THE SEAT DO NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712396April 23, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY BRAKE LIGHTS NO LONGER FUNCTION. MY "ESC OFF" LIGHT AND CHECK ENGINE LIGHT APPEARED. I HAD A MECHANIC SCAN MY CAR REGARDING THE AFOREMENTIONED ISSUES AND THE CODE THAT DISPLAYED WAS "P0504". AFTER RESEARCHING THIS CODE I HAVE DISCOVERED: THE ENGINE CONTROL MODULE (ECM) HAS DETECTED A FAULT IN CORRELATION BETWEEN THE TWO BRAKE SWITCH CIRCUITS. THIS VERY PROBLEM HAS RESULTED A MASSIVE RECALL FOR HYUNDAI & KIA VEHICLES. UNFORTUNATELY, MY VEHICLE IS NOT ELIGIBLE FOR THE RECALL ACCORDING TO THE VIN LOOK UP FOR THIS RECALL CAMPAIGN (110). I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR THIS MANUFACTURER DEFECT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712203April 22, 2015
STEERING, POWER TRAIN
CAR DOES NOT SHIFT FROM PARK TO REVERSE OR DRIVE PROPERLY ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712310April 22, 2015
ENGINE
DRIVING DOWN THE FREEWAY, WE HEARD A CLICKING SOUND THEN A LOSS OF POWER, BUT IT CAME BACK AFTER A FEW SECONDS. THE CLICKING AND LOSS OF POWER HAPPENED AGAIN THE NEXT DAY WHILE DRIVING ON A SURFACE STREET, AGAIN FOR JUST A FEW SECONDS. THE NEXT THING THAT HAPPENED WHILE ACCELERATING ONTO THE FREEWAY, A RED LIGHT FLASHED ON THE INSTRUMENT PANEL, BUT DID NOT STAY ON, UNABLE TO DETERMINE THE LIGHT AT THAT TIME. THE NEXT THING THAT HAPPENED WAS A PUFF OF SMOKE CAME OUT OF THE TAIL PIPE, WHICH AT THAT TIME WE DECIDED TO TAKE THE VEHICLE TO THE DEALER. THE NEXT DAY, THE DEALER INFORMED ME THAT THE VEHICLE HAD NO OIL IN THE ENGINE, AND THAT IT HAD GOOP IN THE OIL PAN. THE DEALER THEN SAID THAT THE RINGS ARE BURNT UP AND THAT THE ENGINE NEEDED TO BE REPLACED. WE HAD NO WARNING THAT THE ENGINE HAD NO OIL - NO WARNING LIGHTS STAYED ON. WE ALSO HAVE A BLUELINK REPORT THAT SAYS EVERYTHING IS OPERATING AS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711950April 21, 2015
TIRES
MY KEY COMPLAINT IS THAT THESE TIRES HAVE NO GRIP ON THE ROAD WHEN WET. THEY CAN'T HOLD TRACTION DURING HEAVY BRAKING - THROWING THE CAR INTO A SKID. AROUND A CORNER THEY EASILY SKID. SHOULD SOMEONE BRAKE HARD AT HIGHWAY SPEEDS, CATASTROPHE IS ONLY A MOMENT AWAY AS THESE TIRES DO NOT GRIP THE ROAD. ALSO, THESE TIRES NOTORIOUS REPUTATION FOR THE HYDROPLANING RISK AND SIDEWALL BUBBLING - WHICH COULD ALSO RESULT IN A CATASTROPHIC TIRE BLOW OUT. FATALITIES OR INJURIES ARE A POSSIBILITY. STOP HYUNDAI FROM USING GARBAGE-QUALITY TIRES ON ITS NEW CARS. ONE POSSIBLE REFERENCE SOURCE: HTTP://WWW.TIRERACK.COM/SURVEY/SURVEYCOMMENTS.JSP?&CATEGORY=TIRE&ADDITIONALCOMMENTS=Y&COMMENTSTATUS=P&TIREMAKE=KUMHO&TIREMODEL=SOLUS+KH25&FROMTIREDETAIL=TRUE&TIREPAGELOCQTY=. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711985April 21, 2015
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. UPDATED 6/8/15*CN THE CONSUMER ALSO STATED A MONTH AFTER GETTING AN OIL CHANGE, THE OIL WAS LOW AND SHE HAD TO ADD MORE OIL. UPDATED 06/11/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712020April 21, 2015
FUEL/PROPULSION SYSTEM
SONATA COMES WITH A 18.5 GAL GAS TANK. UPON FILL UP CAR WILL ONLY TAKE A MAXIMUM OF 12 GALLONS. THE SUPPOSED "RANGE" OF THE CARS COMPUTER SHOW MAYBE 50 MILES WHEN REGISTERING NEAR EMPTY. EVEN SO, ONLY 12 GALLONS CAN BE PUT INTO TANK. WITH APPROXIMATELY 6 GALLONS THAT HAVE TO BE STILL IN TANK, I SHOULD HAVE A RANGE OF 180 MILES AT 30 MILES PER GALLON. GAUGE IS IN NEED OF CALIBRATION APPARENTLY. DEALER CLAIMS TO HAVE NEVER HEARD OF THIS ISSUE EVEN THOUGH IT HAPPENS UPON EVERY FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712011April 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 2 MPH AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE ENGINE SUDDENLY SHUT OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE ENGINE SEIZED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706590April 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE DRIVER AND THE FRONT PASSENGER SUSTAINED UNKNOWN INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10703655April 20, 2015
STEERING
2007 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO POWER STEERING PRESSURE HOSE LEAKS. *SMD THE CONSUMER STATED DUE TO THE POWER STEERING HOSE LEAKING, IT LEAKED ONTO THE SERPENTINE BELT AND IDLER PULLEY AND DAMAGE BOTH OF THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706694April 20, 2015
ENGINE
I WAS DRIVING ON ROAD (AROUND 45 MPH) AND THE CAR STALLED AND STOPPED ABRUPTLY . MANAGED TO SAFELY PULL OVER THE VEHICLE TO THE SIDE OF THE ROAD WHEN I REALIZED THE CAR STARTED TO LOSE POWER IN SPITE OF ME TRYING TO ACCELERATE AND KEEP IT GOING. SECONDS BEFORE CAR STALLED, CHECK ENGINE, OIL, EPS AND BATTERY INDICATORS LIGHTED ON. TOWED THE CAR TO THE DEALERSHIP AND THEY HAD THE CAR FOR A WEEK, CHECKED AND ASSURED US THE CAR WAS FINE TO DRIVE BUT THE INCIDENT OCCURRED AGAIN WHILE I WAS DRIVING (AROUND 45 MPH) TO OFFICE ON 14 APRIL 2015 AND THE CAR ODOMETER READING WAS SHOWING18385. SAME AS BEFORE CHECK ENGINE, OIL, EPS AND BATTERY INDICATORS LIGHTED ON AND CAR STOPPED ABRUPTLY. WOULD HAVE BEEN LIFE THREATENING IF IT WOULD HAVE HAPPENED LIKE 10 MINUTES EARLIER AS I WAS DRIVING ON THE HIGHWAY. THIS TIME THE CAR WAS TOWED TO THE DEALERSHIP AGAIN, AND WAS LATER TOLD THAT THE ENGINE IS FAULTY AND NEEDS TO BE REPLACED WITH A BRAND NEW ENGINE. CAR IS STILL IN THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711821April 20, 2015
ELECTRICAL SYSTEM, SEAT BELTS
THIS IS THE SECOND REPAIR OF BUCKLE ASSY- FRONT (FIRST REPAIR WAS PERFORMED IN 2009). I PAID FOR THE SECOND REPAIR ON 6/25/14 AS THE MAINTENANCE MANAGER SAID IT WAS A ONE-TIME RECALL AND WOULD NOT BE COVERED UNDER WARRANTY. (PART: 88840-0A000-QS) NEEDED IT DONE FOR SAFETY SO I PAID; BUT, IT BOTHERED ME THAT IT WAS A RECALL AND I HAD PAID NEARLY $260. I CALLED THE DEALERSHIP AFTER THE FIRST OF THE YEAR (2015) AND AFTER TALKING TO A COUPLE OF PEOPLE FOUND THERE WAS AN EXTENDED WARRANTY THAT SHOULD COVER THE COST. AFTER NUMEROUS CALLS, MAILING INVOICE WITH CHECK NUMBER, FAXING SAME ON 3/20/15, I GOT A PHONE CALL TODAY REQUIRING ME TO UPLOAD A FILE TO A PARTICULAR WEBSITE. I CALLED AND WENT THRU 2 MORE PEOPLE, ONE OF WHOM HAD MY HARD COPY INVOICE DOCUMENT IN HAND, COULD NOT ENTER MY PERSONAL INFO. (PHONE #, ADDRESS, EMAIL ADDRESS) AND, WAS NOT IN THE DEPT. THAT HANDLED THE "CAMPAIGN" REFUND; SHE TRANSFERRED ME TO "SWEETIE" WHO STILL INSISTED I MUST CREATE A JPG FILE OF MY INVOICE TO POST TO THE NEW WEBSITE. (I AM 62 BUT FIGURED IT OUT, OTHERS WON'T. I HAVE DOGGEDLY PURSUED MY REFUND BUT HYUNDAI IS MAKING IT NEARLY IMPOSSIBLE (WHICH I TOLD THEM). TODAY IS 4/20/15. WAITING FOR NEXT RIDICULOUS REQUIREMENT. TOO MANY PHONE NUMBERS AND WEBSITES TO LIST HERE. ALSO HAD VALVE COVER OIL LEAK REPAIRED ON 6/25/14 AND BASED ON A COMPLAINT SEEN ON THIS SITE, I AM WAITING FOR A SECOND OCCURRENCE. INSTALLED 22453-3C110 GASKET-ROCKER COVER LH, REPLACED VALVE COVER GASKET. WE CAN COMPLAIN ALL DAY BUT NOBODY IS STREAMLINING THE RECALL REPAIR PROCESS. AT LEAST I FINALLY DISCOVERED THIS WEBSITE WHICH I AM SAVING TO FAVORITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711843April 20, 2015
STEERING
STEERING COLUMN BEGAN MAKING POPPING AND CLICKING SOUNDS. FOUND OUT THERE WAS A RECALL. CALLED HYUNDAI AND THEY SAID PROBLEM WAS FIXED IN 2010. THE CAR WAS MANUFACTURED WITHIN THE TIME FRAME OF THE RECALL. WAS TOLD THAT IT COULDN'T BE FIXED UNDER CAMPAIGN OR WARRANTY AS I WAS SECOND OWNER. MY CHILDREN DRIVE THIS VEHICLE AND I AM CONCERNED FOR THEIR SAFETY. DEALER LOOKED AT IT AT MY EXPENSE AND SAID NOTHING WRONG. THERE IS A MAJOR PROBLEM WHEN THE CAR IS STEERED, HITS A BUMP IN THE ROAD, OR EVEN TURNING. LOUD CLICKING SOUNDS LIKE STEERTING COLUMN IS FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata