Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10744738July 29, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK VIOLENTLY AND THERE WAS AN ABNORMAL NOISE WHILE DRIVING AT 70 MPH. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT HAD TO REDUCE THE SPEED TO BE ABLE TO BRING THE STEERING WHEEL UNDER CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COUPLER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744092July 28, 2015
STRUCTURE:BODY, SUSPENSION
SEVERE RUST AFFECTING UNDERCARRIAGE. VEHICLE WAS PART OF RECALL FOR SUB FRAME ASSEMBLY AND HAD TO HAVE ENTIRE ENGINE CRADLE REPLACED. REMAINING SECTIONS OF UNDERCARRIAGE NOT INCLUDED IN RECALL, FUEL LINES, BRAKE LINES, SUSPENSION ARE ALSO SEVERELY CORRODED AS WELL AS LARGE PORTIONS OF THE PASSENGER REAR SIDE BODY PANELS. BRAKE LINES IN REAR PORTION OF VEHICLE CORRODED SO BADLY THEY FAILED AND HAD TO BE REPLACED. TOP PORTION OF FUEL PUMP LOCATED IN TOP OF GAS TANK ALSO SEVERELY CORRODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744473July 28, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ABS ESC OFF DASH LIGHT IS COMING ON WHILE DRIVING DOWN THE ROAD, WILL NOT GO OFF UNTIL CAR IS TURNED OFF. BEGAN DOING THIS ABOUT ONCE A WEEK, NOW IT IS DOING EVERY DAY. DOES NOT HELP TO TURN THE BUTTON ON/OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743805July 27, 2015
AIR BAGS, SEAT BELTS
WHILE DRIVING ALONE THE PASSENGER SEAT BELT LIGHT KEEPS BLINKING AND THE AIR BAG LIGHT IN THE DRIVERS CONSOLE CAME ON AND WONT TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743629July 27, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH AND GOING OVER A BUMP IN THE ROAD, THE DRIVER SIDE SUN VISOR FELL DOWN INTO THE LINE OF SIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THE PASSENGER SIDE ON SEVERAL OCCASIONS AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743670July 27, 2015
ENGINE
STOPPED AT A RED LIGHT - MIDDLE LANE OF 3 LANES. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE AND REALIZED THE CAR HAD STALLED. CAR WOULD NOT RESTART - REPAIR SHOP SAID ENGINE SEIZED - WHICH SEEMS TO BE A COMMON OCCURRENCE. CALLED ONE SALVAGE YARD THAT LISTED 4 IN STOCK - THEY WERE ALL SOLD. I WAS STUCK IN THE MIDDLE LANE OF TRAFFIC UNTIL A POLICE CAR STOPPED BEHIND ME AND TURNED ON HIS LIGHTS. I AM NOT UNDER WARRANTY DUE TO BEING THE 2ND OWNER (WARRANTY IS HALF - 50,000 MILES). I STILL OWE AND NOW I HAVE TO PAY AT LEAST 4000.00 TO HAVE A USED ENGINE INSTALLED (WHICH APPEARS WILL HAVE THE SAME PROBLEM EVENTUALLY). ...UPDATED 09/28/15 *BF UPDATED 12/08/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743733July 27, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHEN SHIFTING INTO REVERSE OR DRIVE, THE VEHICLE JERKED VIOLENTLY. IN ADDITION, WHILE DRIVING 15-20 MPH, A CHIME SOUNDED AND THE 'SAFELY STOP AND DO NOT DRIVE' WARNING MESSAGE APPEARED ON THE MESSAGE BOARD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PUMP OR THE COMPUTER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURERS RECALL THAT WAS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743799July 27, 2015
STEERING
AT THE VERY BEGINNING IT WAS JUST A NOISE THAT SOMETIMES YOU CAN BARELY HEAR WHENEVER I WAS TRYING TO TURN THE WHEEL TO THE RIGHT OR TO THE LEFT, BUT AT THE DAYS GOES BY THE SITUATION ITS TURNING TO THE WORST, THE NOISE HAS BECAME LOUDER AND THE WHEEL IS TOTALLY LOOSE, RIGHT NOW YOU DON'T EVEN HAVE TO TURN THE WHEEL TO HEAR THE NOISE YOU CAN HEAR THE NOISE JUST WITH THE REGULAR VIBRATION OF THE CAR ON THE ROAD. I MADE A RESEARCH AND I FOUND A RECALL FOR THE 2011 HYUNDAI SONATA BECAUSE OF ISSUES WITH THE STEERING, I CALLED HYUNDAI CUSTOMER SERVICE IN ORDER TO GET INFORMATION ABOUT THE RECALL AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL JUST BECAUSE MY CAR WAS MADE 2 MONTHS AFTER THE DATE ON THE RECALL, I EXPLAINED THAT MY CAR WAS HAVING THE SAME ISSUE AS THE CARS ON THE RECALL AND MY CAR WAS ALSO MADE IN THE SAME FABRIC IN ALABAMA AS THE CARS ON THE RECALL WITH JUST TWO MONTHS OF DIFFERENCE MAYBE MY CAR ALSO HAVE THE SAME PROBLEM WITH THE STEERING AS THE OTHERS BECAUSE ITS JUST TWO MONTHS AND THAT'S NOT ENOUGH TIME TO FIX SOMETHING IN SOME CASES. THE ONLY OPTION THAT THEY GAVE ME WAS TO ADDRESS THIS SITUATION TO YOU GUYS (NHTSA) BECAUSE YOU RECEIVE ALL THE CUSTOMERS COMPLAINTS AND POLICE REPORTS AND YOU GUYS ARE THE ONLY ONES THAT CAN MAKE A DECISION OR THE ONLY ONES THAT CAN MAKE A RECALL HERE IN THIS SITUATION. THANKS IN ADVANCED FOR YOUR HELP.....UPDATED 10-13-15 *BF UPDATED 3/28/2016 *JS UPDATED 12/08/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743538July 26, 2015
STRUCTURE:BODY
2010 HYUNDAI SONATA. THE REAR PASSENGER DRIVER SIDE DOOR HANDLE JUST SNAPPED OFF. I WENT TO OPEN THE DOOR IN A NORMAL FASHION AND THE HANDLE STAYED IN THE OPEN POSITION SO I HAD TO PUSH IT BACK IN TO THE CLOSED POSITION. WHEN I PULLED ON THE HANDLE AGAIN THE HANDLE FELL OFF IN MY HAND. THE REAR DOOR NEVER DID OPEN, NOW I NEED TO REACH THROUGH THE DRIVER SIDE DOOR TO OPEN THE REAR DOOR FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743494July 25, 2015
STEERING
WE TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE AND WHEN IT WAS RETURNED TO US, WE WERE NOTIFIED THAT THE STEERING COUPLER WAS DEFECTIVE AND IT WOULD BE $250 +TAXES AND FEES TO REPLACE. THERE IS A TSB AND AFTER INVESTIGATION OF SAME ON THE INTERNET THERE HAVE BEEN SEVERAL OCCURRENCES OF FAILURE OF THIS PART AND IT IS A SAFETY RELATED PART AND FAILURE COULD RESULT IN INJURY OR DEATH. I FEEL THAT A RECALL OF THIS PART SHOULD BE CONSIDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743387July 24, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE FRONT OF THE VEHICLE AND THE VEHICLE BEGAN TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735955July 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 20 MPH, THE ENGINE SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736080July 23, 2015
EXTERIOR LIGHTING
I WALKED OUT OF MY HOME AND AROUND THE BACK OF THE VEHICLE. I NOTICED THAT THE RIGHT REAR BRAKE LIGHT HOUSING (PASSENGER'S SIDE) WAS STICKING OUT ABOUT 1 INCH FROM THE VEHICLE. I OPENED THE TRUNK AND REMOVED THE INTERIOR ACCESS PANEL COVER TO LOOK AT THE LIGHT ASSEMBLY FROM THE INSIDE AND FOUND THAT ALL THE MOUNTING HOLES WERE FRACTURED/SHATTERED, AND NONE OF THE STUDS LIKE BOLTS WERE ATTACHED TO THE TAIL LIGHT ASSEMBLY. THE ONLY THING HOLDING THE HOUSING ASSEMBLY ONTO THE CAR WAS THE TAILLIGHT WIRE ASSEMBLY. THERE WAS NO DAMAGE TO THE VEHICLE IN ANY WAY. NO SURFACE SCRATCHES. NO BODY DAMAGE. IT APPEARS THAT THE PLASTIC SHATTERED FROM CRACKS INCURRED AT INSTALLATION WHEN OVERLY TIGHTENED AT FACTORY AND/OR NORMAL VIBRATION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736101July 23, 2015
AIR BAGS, ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HORN FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736096July 23, 2015
UNKNOWN OR OTHER
WHEN PUTTING MY CAR IN PARK THE WARNING "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" APPEARS. IF I TURN THE CAR OFF AND IMMEDIATELY TRY TO RESTART IT WILL NOT START. IF I TURN THE CAR OFF AND WAIT ABOUT 15 MINUTES IT WILL START WITH NO ALERTS. THIS HAS HAPPENED APPROXIMATELY 10 TIMES AND I HAVE TAKEN IT TO THE DEALERSHIP BUT THEY ARE UNABLE TO DUPLICATE IT AND TOLD ME THERE IS NOTHING THEY CAN DO. THE MANUAL SAYS NOT TO DRIVE IT AFTER THIS HAPPENS AND HAVE IT TOWED TO THE DEALERSHIP. I AM NOT SURE WHETHER OR NOT TO CONTINUE DRIVING IT SINCE THEY CANNOT TELL ME WHAT COULD POTENTIALY HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736162July 23, 2015
AIR BAGS
MY AIR BAG LIGHT CAME ON IN MY CAR. I TOOK MY CAR TO THE HYUNDAI DEALER AT SOUTHTOWNE HYUNDAI IN RIVERDALE GEORGIA AND THEY DIDN'T CALL THE MANUFACTURER ABOUT MY CAR. MY CAR WAS HIT T-BONE ON THE DRIVER'S SIDE FRONT HEAD LIGHT AND THE AIRBAGS DIDN'T DEPLOY.I ASKED THE DEALER SEVERAL TIMES TO CALL BECAUSE MY AIRBAG LIGHT SHOULD NOT COME ON BY ITSELF. THE DEALER JUST WANTED ME TO PAY OVER $500.00 TO GET IT REPAIRED. I WANTED TO KNOW AT ANYTIME WAS THE AIRBAG MODEL FOR MY CAR RECALLED AND HYUNDAI KEPT IT A SECRET.THIS IS THE SECOND HYUNDAI I HAVE PURCHASED. I CALLED MY CAR MY JAGUAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10735873July 22, 2015
ENGINE
MY FATHER IN LAW WHO IS A MECHANIC CHANGED MY OIL ON SUNDAY. MY HUSBAND AND I HAVE ONE CAR SO I LEFT VEHICLE HOME SO IT COULD GET CHANGED. MONDAY 7/14/15 I DROVE CAR TO WORK WHICH IS 10 MINS FROM HOME. I DROVE CAR HOME FROM WORK CAR WAS FINE. WHEN MY HUSBAND DROVE THE CAR BACK FROM THE STORE AND HE SAID THAT HE WENT TO ACCELERATE THE CAR DID NOTHING. THERE WAS NO WARNING LIGHTS OR ANYTHING. MY HUSBAND HAD TO COAST ALL THE WAY INTO DRIVEWAY. IN OCTOBER OF 2014 I HAD THE STARTER REPLACED BY THE DEALER UNDER WARRANTEE AND 6 RECALLS TAKEN CARE OF. DURING THAT TIME THEY HAD BROKEN THE WHOLE FRAME OF THE CAR AND I WAS WITH RENTAL FOR A WEEK AND A HALF. SO AT THIS TIME I THOUGHT THAT THE STARTER WENT AGAIN. I HAD TO WAIT UNTIL FRIDAY TO TAKE THE CAR TO THE SHOP SINCE I WAS 484 MILES OVER WARRANTY AND HAD TO PAY FOR DIAGNOSTIC. LEFT CAR AT DEALERSHIP AT 8:30AM. THEY HAD NOT GOTTEN BACK TO ME UNTIL MONDAY 20, 2015. THE CALLED TO TELL ME THAT IT WAS THE STARTER WHICH WOULD NOT BE COVERED AND OH YEAH YOU'RE ENGINE HAS SEIZED, AND OH YEAH YOU'RE CAR HAS BEEN LEAKING OIL PROFUSELY. I EXPLAINED THAT THE CAR HAD NOT BEEN LEAKING THE ENTIRE TIME IT HAD BEEN SITTING IN MY GARAGE NOR DID IT LEAK ON THE TOW TRUCK. AND THEN I ASKED HOW CAN AN ENGINE SEIZE AT 60000 MILES. THEY WANT TO CHARGE ME 8000 FOR STARTER AND REMODED ENGINE AND 6000 FOR NEW ENGINE AND STARTER. I AM NOT REPLACING ENGINE WITH ANOTHER FAILED ENGINE. I AM GOING TO SEEK ADVICE FROM LAWYER. THANK HEAVENS MY HUSBAND WAS NOT DRIVING ON MAJOR HIGHWAY WHEN ENGINE CUT OUT. COMPLETELY RIDICULOUS. HAD SALESMAN TOLD ME ABOUT THESE ISSUES WHEN I BOUGHT THE CAR IN MARCH OF 2014, I WOULD NOT HAVE PURCHASE THE CAR. I THINK IT IS A LACK OF ETHICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735598July 21, 2015
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA GLS. WHILE MAKING A LEFT TURN AT A TRAFFIC LIGHT, THE FRONT PASSENGER SIDE SUSPENSION SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA ACTION NUMBER: EA08016 (STRUCTURE, SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735073July 20, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN TURNING THE VEHICLE, THE STEERING COLUMN MADE AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735257July 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BRUISES ON THE ARMS, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,806.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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