Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11194338April 6, 2019
UNKNOWN OR OTHER
THE SHARK FIN ANTENNA COVER CAME OFF THE VEHICLE. WHEN I PARKED THE CAR, AFTER DRIVING ON THE HIGHWAY, I NOTICED THAT IT WAS GONE. THIS DEFINITELY CAN POSE A DRIVING HAZARD IF IT COMES OFF THE VEHICLE WHILE DRIVING ON THE HIGHWAY. I NOTICED THAT WHAT WAS LEFT OF THE BASE MOUNTS APPEARED TO BE CRACKED WHICH RESULTED IN THE FIN BREAKING FREE. THIS DEFINITELY APPEARS TO BE A MANUFACTURING DEFECT. IT'S APPROXIMATELY A $500 COST AT THE DEALER TO REPAIR. THIS SHOULDN'T HAPPEN AFTER TWO YEARS OF CAR OWNERSHIP. IT WILL GET VERY COSTLY TO REPLACE THIS AT THE DEALER EVERY TWO YEARS. BASED ON OTHERS' EXPERIENCES, THIS APPEARS TO BE A COMMON OCCURRENCE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192509March 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM
FOR SOME PERIOD OF TIME, NOW, I HAVE LOST ENGINE POWER, WHILE IN MOTION. IT HAPPENS SPORADICALLY WHEN I CANNOT PRESS THE GAS PEDAL FOR CONTINUOUS MOTION FORWARD. THIS HAS BEEN HAPPENING ON A HIGHWAY AS WELL AS CITY STREETS. IT PAUSES WHEN I PRESS THE GAS PEDAL AND THE DELAY IS MOMENTARY. LATELY WHEN STARTING THE CAR FOR THE FIRST TIME IN THE MORNING I HEAR CONTINUOUS KNOCKING UNTIL I DRIVE FOR SEVERAL MILES, THEN IT DISSIPATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192026March 27, 2019
VEHICLE SPEED CONTROL
WHILE VEHICLE IS IN MOTION AT VARIOUS SPEEDS WITH CRUISE CONTROL ENGAGED CLIMBING UP ON HILLY OR STEEPER GRADES THE VEHICLE ACCELERATES ON THE DASH AT NEARLY 100 PERCENT POWER ACCORDING TO THE HYBRID TACHOMETER. THIS INCREASE IN POWER SURPASSES WELL OVER THE SET CRUISE SPEED. FROM WHAT I HAVE NOTICED ITS 6-10 MPH CLIMBING PAST MY SET SPEED. THERE IS ALSO A LONG DELAY IN POWER RESTORATION AFTER COASTING DOWN HILLS. I FOUND IT TO BE EXTREMELY DANGEROUS WITH THE VEHICLE AT 100 PERCENT POWER BECAUSE IT COULD CREATE A SITUATION IN WHICH YOU COULD POSSIBLY REAREND ANOTHER DRIVER OR LOSE CONTROL IN NORMAL OR ADVERSE DRIVING CONDITIONS, RESULTING IN INJURY OR LOSS OF LIFE. IN ADDITION THE ISSUE COULD LEAD TO A TRAFFIC INFRACTION. MY STATE HAS A LOT OF SPEED CAMERAS. THIS PROBLEM HAVE RESULTED FROM THE RECENT RECALL WHERE HYUNDAI INSTALLED A NEW BATTERY MANAGEMENT SYSTEM. THE VEHICLE HAS APROXIMENTLY 16400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192058March 27, 2019
AIR BAGS
I WAS IN A COLLISION IN WHICH I WAS GOING 10 MPH AND THE OTHER CAR WAS GOING 45 MPH ON A DIVIDED HIGHWAY INTERSECTION. MY AIRBAGS DEPLOYED. HOWEVER, WHEN THE DRIVER'S STEERING WHEEL AIRBAG DEPLOYED IT SHOT THE HYUNDAI LOGO FROM THE STEERING WHEEL INTO MY ARM AT 200 MPH. THE ONLY INJURY THAT I SUSTAINED WAS FROM THE "H" LOGO THAT WAS PROPELLED INTO MY RIGHT FOREARM; I SUSTAINED A DEEP BONE BRUISE/MINOR IMPACT FRACTURE. WHEN I REPORTED THIS TO HYUNDAI THEY INVESTIGATED AND DETERMINED THAT THE AIRBAGS DEPLOYED PROPERLY AND THAT I SHOULD EXPECT THE LOGO TO BE SHOT FROM THE STEERING WHEEL ALONG WITH THE AIRBAG. HOWEVER, I ALSO OWN A 2011 HYUNDAI AND THE STEERING WHEEL DOES NOT HAVE A SEPARATE LOGO BUT AN IMPRINTED "H". I DON'T THINK THAT WHEN AN AIRBAG DEPLOYS IT SHOULD SHOOT ANYTHING EXCEPT FOR THE AIRBAG. THE LOGO HIT MY ARM BUT IF IT HIT MY EYE I WOULD HAVE LOST MY EYE. IF IT HIT MY THROAT IT COULD HAVE COLLAPSED MY AIRWAY. AIRBAGS ARE SUPPOSED TO PROTECT YOU AND NOT CAUSE INJURY. I DON'T UNDERSTAND WHY I SHOULD HAVE ANTICIPATED THAT THIS PIECE WOULD BECOME A PROJECTILE IN AN ACCIDENT, OR WHY ITS ACCEPTABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11191134March 23, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CAMPAIGN 953 I RECEIVED A RECALL NOTICE BY MAIL FOR THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE UPDATE AND IT WAS COMPLETED ON 03/19/2019. THE VEHICLE DOESN'T ACCELERATE PAST 20 MPH, JERKS AND HESITATE. I CONTACT THE HYUNDAI DEALER SERVICE DEPARTMENT AND TOLD THEM ABOUT THE PROBLEM AND GAVE ME AN APPOINTMENT FOR THE NEXT DAY. THE VEHICLE WAS INSPECTED AND I WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE, WILL NOT PROVIDE ME A LOANED VEHICLE AND WILL NOT COVER A RENTAL. MY WIFE JUST GAVE BIRTH TO OUR SON ON 03/21/2019 AND WE WERE DEPENDING ON THIS VEHICLE TO TRANSPORT THE BABY FROM THE HOSPITAL TO OUR HOME. I WAS BASICALLY FORCED TO PURCHASE ANOTHER VEHICLE WITH ANOTHER COMPANY, BECAUSE THE HYUNDAI REPRESENTATIVE COULD NOT GIVE ME A DATE OR AN APPROXIMATION OF WHEN THE VEHICLE WILL BE FIXED. I STILL OWED $3500 AND STILL PAYING INSURANCE FOR IT. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190262March 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THE GEAR WOULD SHIFT INTO SECOND, THIRD, FOURTH, AND BACK INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ALL STAR HYUNDAI (3950 CENTURY CT, PITTSBURG, CA 94565, (925) 778-7878) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER UPDATED THE SOFTWARE FOR THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187444March 18, 2019
STEERING
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE BACKING OUT OF A DRIVEWAY, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE CEASED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. GRAYSON HYUNDAI (LOCATED AT 8729 KINGSTON PIKE, KNOXVILLE, TN 37923, (865) 693-4550) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNKNOWN. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183105February 28, 2019
UNKNOWN OR OTHER
ANTENNA CAP KEEPS COMING OFF. SECOND TIME REPLACEMENT. THIS IS REALLY AGGRAVATING NOW THE WARRANTY WILL NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183267February 28, 2019
POWER TRAIN
AFTER STOPPING AT A REST AREA ON 2 SEPARATE OCCASIONS, THE CAR REFUSED TO START AND A MESSAGE WAS DISPLAYED TO CHECK HEV SYSTEM. AFTER REPEATED TRIES TO START IT THE MESSAGE DISAPPEARED AND THE CHECK ENGINE LIGHT CAME ON. EVENTUALLY, THE CHECK ENGINE LIGHT WENT OFF, THE CAR SEEMED TO BE WORKING PROPERLY AND WE RESUMED OUR TRIP. WE TOOK THE CAR TO THE DEALER AND THEY CHECKED FOR ERRORS AND FOUND NONE. WE ARE RELUCTANT TO PUT THE CAR ON ANY MORE TRIPS OUT OF TOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181224February 19, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ON THE LIMITED EDITION SONATA HAS A DARK LINE AND 2 NOTCHES OBSTRUCTING THE DRIVER'S VIEW AT NIGHT. COMPLAINED AT THE DEALER, BUT THEY SAID IT'S NORMAL AND NOT A SAFETY ISSUE. MEANWHILE, MY RESEARCH ON CARGURUS.COM WEBSITE SHOWS MANY SIMILAR COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180985February 18, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING VERY SLOWLY TO MAKE A TURN INTO MY GARAGE WHEN THE CAR ACCELERATED ON ITS OWN AND HIT THE SIDE OF MY HOUSE BREAKING THROUGH A PATIO GUARD RAIL. THE FRONT WHEELS OF THE CAR WENT OVER THE BULKHEAD. INSURANCE COMPANY SENT A WRECKER TO RETRIEVE THE VEHICLE. THE INSURANCE COMPANY TOTALED THE CAR. THIS UNINTENDED ACCELERATION HAD OCCURRED ONCE WHEN I WAS DRIVING ON A STATE ROAD IN CRUISE CONTROL WHEN THE CAR ACCELERATED BEYOND THE SET CRUISE CONTROL SPEED. THIS OCCURRED AGAIN ON THE DAY BEFORE THE ACCIDENT. THIS UNINTENDED ACCELERATION HAD ALSO OCCURRED WHEN MY HUSBAND WAS DRIVING THE CAR WHILE IN SPEED CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180671February 17, 2019
STEERING
BACKED OUT OF MY CARPORT AND THE STREERING WENT OUT. I WRESTLED HARD TO TURN THE STEERING WHEEL AND COULD FINALLY STEER THE CAR BACK INTO MY CARPORT. THIS WAS THE SECOND TIME IT HAPPENED. THE FIRST TIME THE DEALER COULD NOT REPEAT THE PROBLEM, SO I HAD TO KEEP DRIVING THE CAR. THE SECOND TIME THEY FIXED IT BY REMOVING BAD STEERING COLUMN, SHAFT, AND TOTQUE SENSOR AND INSTALLING THOSE NEW PARTS. PAPERWORK SAYS TORQUE SENSOR IS DEFECTIVE. IT HAD INTERNAL ELECTRICAL OPEN CIRCUIT. I WAS MOVING VERY SLOWLY, BACKING OUT OF CARPORT ONTO A STREET THAT DOES NOT HAVE ANY THROUGH TRAFFIC AND JUST RUNS IN FRONT OF OUR VILLA'S WHERE WE PULL INTO OUR CARPORTS. I HAVE READ ONLINE WHERE IT HAS HAPPENED TO OTHER PEOPLE AND THEY HAD TO KEEP DRIVING THE CAR AND THAT IS JUST TOO DANGEROUS, JUST BECAUSE THEY COULD NOT GET IT TO DO IT FOR THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180390February 15, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED AND GLASS SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO VISALIA HYUNDAI (559-302-9702, LOCATED AT 220 S. BEN MADDOX WAY, VISALIA, CA 93292) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL AND THAT THE WARRANTY DID NOT COVER THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175827February 9, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172130January 25, 2019
STEERING
TAKATA RECALL " JUST PURCHASED THIS VEHICLE JUNE 19 2018 WITH ONLY 44,000 NOW ITS. JANUARY AND ALREADY HAVING PROBLEMS WITH THE STEERING WHEEL IT LOCKED UP ON ME ON THE HIGHWAY & ALMOST CAUSE WRECK " STEERING BEEN LOCKING UP AND JUST COMLETELY STOP TURNING" THEY SAY IT' NEED STEERING WHEEL COLUMN PART BUT THE STEERING WHEEL BEEN DOING THAT SENSE I PURCHASED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171232January 21, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11161752December 15, 2018
ELECTRICAL SYSTEM
I NOTICED IMMEDIATELY THAT THE CAR SEEMED TO DRAG DURING TAKEOFF. ON MONDAY UPON CROSSING THE BRIDGE DOWN LURLENE B WALLACE BLVD THE CAR ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160524December 10, 2018
STRUCTURE:BODY
I WENT TO OPEN THE PASSENGER DOOR ON THE DRIVERS SIDE & THE DOOR HANDLE SNAPPED RIGHT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155620December 3, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153653November 25, 2018
UNKNOWN OR OTHER
WHILE I WAS SITTING AT A RED LIGHT MY CAR CUT OFF. AFTER IT TURNED OF I TRIED STATING IT BACK UP 3 TIMES. FIRST I TRIED ONCE I PUT IT IN PARK ONCE IN NEUTRAL AND FINALLY THE THIRD TIME I WAS IN PARK AD IT STARTED BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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