Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11424239July 10, 2021
UNKNOWN OR OTHER
UNKNOWN. I purchased this vehicle and found it had an open recall and would like it checked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424022July 9, 2021
AIR BAGS
The air bag light will not go off. I have seen lots of complaints about this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424037July 9, 2021
ENGINE
Recall 198. Dealership has had my car for over 30 days. NO LOANER OR RENTAL!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424091July 9, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON 05/26/21 THIS VEHICLE WAS TAKEN TO CROWN HYUNDAI FOR AN ENGINE RECALL AND WAS NOT RUNNING. IN FACT, SINCE PURCHASED AT THE AUCTION IT HAS NEVER RAN MORE THAN 30 FEET THEN SUTS OFF. TECH SAID, COMPUTER RESPONDED WITH A FAULTY WHEEL SENSOR, A DEAD BATTERY, AND FAULT ABS SENSOR. I PICKED UP THE CAR AND PUT NEW BATTERY IN IT, AND A LEFT REAR WHEEL SENSOR AND REPORTED BY HYUNDAI. OUR MECHANIC SAID TAKE BACK TO HYUNDAI TO RESET THE ABS SENSOR, SO ON06/24/21 WE DID RETURN THE VEHICLE TO CROWN HYUNDAI AND WAS TOLK NOW THEY COULD NOT SET THE SENSOR AS THE BATTERY WAS THE WRONG TYPE, NOW A CODE FOR A FLAP DOOR AND AN ALLEGATION OF THE VEHICLE BEING WRECKED IN THE FRONT END CAUSING DOOR DAMAGE. MY RIGHT HEADLIGHT HAS ALWAYS BEEN LOOSE BUT NO DAMAGE. NOW THE COMPUTER SAYS THE DOOR PLAP AND FRONT BUMPER DAMAGE IS CAUSING 30 MORE DEFAULTS TO POP UP MY WRECKER DRIVER WILL TELL YOU THE CAR WAS NOT DRIVING BUT WOULD START AND MOVE UNTIL SENSOR SHUT DOWN. NOW IT WILL NOT START OR MOVE AND MORE SENSORS ARE BEING SHOWN.. SERVICE MANAGER SAID ,, I CANNOT TELL YOU NOT TO FIX IT, BUT THERE ARE MORE CODES POPING UP NOW... THERE IS SOMETHING WRONG WITH THIS PICTURE... HE SAID HE HAS SEVERAL MORE HYDRID'S SITTING IN THE BACK THAT ALSO SHOW MANY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424105July 9, 2021
EXTERIOR LIGHTING
Break lights repeatingly burn out on both sides. Replace it and a few weeks later, need replacing again. It is an ongoing problem and a known defect, but hasn't been recalled yet. This is a safety hazard as you are at risk of being rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423910July 8, 2021
ENGINE
Our 2012 Hyundai Sonata's engine failed with no warning lights our any sounds indicating possible problems. It failed while driving and immediately stalled which could have easily caused an accident. We are the original owners of the vehicle and all recalls had been completed with the engine having been looked at as part of a recall several years ago. The mileage was around 121,000 and Hyundai has taken care of replacing the engine. We are still waiting on them to reimburse us for towing related to the incident four months after our car broke down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424004July 8, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
Break light harness was burning around the socket. Caught on time could of caused a fire and serious injury to me and my children. This should be recalled as it is known to be an issue with most of this model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423725July 7, 2021
AIR BAGS
Airbag light stays on because passenger side Seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423798July 7, 2021
AIR BAGS
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the air bag control module was faulty and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in an air bag recall. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423515July 6, 2021
VEHICLE SPEED CONTROL
Driving in traffic in town and accelerator pedal quit working. Deceleration happened until I went from 40 mph to 2mph. Then able to accelerate back up to 30mph and happened again until I coasted to a stop. Traction control light came on after second incident. Car was in park and still on. Turned car off, took key outside vehicle and exited vehicle. Car locked itself and brake lights came on and stayed on. This is a danger!!! Can cause an accident, driver has no control over vehicle at random times. Traumatic and scared to drive vehicle now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423473July 5, 2021
ENGINE
Was driving on city streets, stopped in traffic for red light. The engine caught on fire. No warning, everything seemed fine up to that point.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423511July 5, 2021
UNKNOWN OR OTHER
Brake lights stay illuminated when car is off. Loses speed while in motion. ESC lights come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423215July 2, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 5 mph, the vehicle loss motive power. The vehicle was not able to be restarted. The contact stated there was no warning light illuminated. The vehicle was towed, diagnosed, but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423229July 2, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 55 mph, the loss motive power and failed to accelerate. The contact stated that there was no warning light illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer and it was diagnosed with needing the water pump and belt tensioner to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423258July 2, 2021
UNKNOWN OR OTHER
This safety issue affects Hyundai Sonatas with a turbo. The vehicle loses acceleration. The engine will rev with the tachometer functioning properly, but the vehicle speed does not increase accordingly. This is a safety issue because drivers could cause accidents when merging into traffic, changing lanes, or clearing an intersection. This issue may be related to my engine being replaced by Hyundai as part of a recall since it happened within a week of receiving the new engine. What component or system failed or malfunctioned, and is it available for inspection upon request? -- The problem is related to the wastegate actuator and/or sensor. The ECU/ECM seems to disable the turbo in the vehicle. Stopping and restarting the vehicle (rebooting) eliminates the problem until the vehicle is parked/off for at least nine (9) hours. How was your safety or the safety of others put at risk? - See introduction above. When accelerating from a stop, the vehicle's acceleration stalls at about 20-23 MPH, even with the tachometer reaching 7,000 RPMs. While driving above 30 MPH, the vehicle is very slow to accelerate so merging onto any highways or changing lanes is a high-risk maneuver. Has the problem been reproduced or confirmed by a dealer or independent service center? -- Yes. They first tried to replace the turbo boost sensor but that did not eliminate the problem. Hyundai Sonata owners have reported this problem since 2012. "Wastegate actuator sensor". Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -- Yes, the vehicle has been inspected by a manufacturer dealer service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -- No. The warning lamp does not activate on a regular basis with this issue. The warning lamp does appear approximately 10% of the time but again, rebooting the vehicle removes the warning lamp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422886June 30, 2021
SEAT BELTS
Seat belt doesn’t latch properly. It’s been happening for a while now. I have to fidget with the metal clip into the slot several times, and sometimes I just can’t wear it at all because it doesn’t latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422901June 30, 2021
EXTERIOR LIGHTING
My brake light went out and it must of caused a shirt cause it then melt a portion of the plastic from the light assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422932June 30, 2021
STEERING
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 mph, the steering wheel became difficult to turn. The vehicle was restarted, and the power steering functionality was restored. The contact stated that the traction control and power steering warning lights were illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423004June 30, 2021
STEERING
There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message .. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes away. we received the recall notice and my daughter Jeranica took it to the Hyundai dealer for repair. They charged us $900 mentioning the issue is with belt & assembly and engine is ok. we informed then of all the above issue. Even after repairing the above we still have the same issue with the car. It look like Hyundai dealer are using this opportunity to rip-off the customer instead of actually fixing the issue. we still have above issue with, car computer asking us to stop on highway and steering lockup, dealer does not seem to be interested in fixing the issue. At one time he mentioned we have 114K mileage on the car and the life of engine is finish.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423027June 30, 2021
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hyundai Sonata Hybrid 2013 - computer giving message " Check Charging System " while on the highway speed drops to 40 mpg. I had to stop the car on the roadside .. Hyundai dealer are not helpful. You go to them they just want to charge us $400 for diagnostic test. last week, Hyundai dealer told my car problem is with engine belt and tensioner assembly and I charged $900. but it did not fix the issue. I am not sure if above part was really needed to replaced, now the message on charging system and engine safety ( picture attached ) is too frequent. Ref. engine recall on this 2013 sonata hybrid, Hyundai dealer say car life is finish with 114K miles. and car engine is not issue as decide by Hyundai head office.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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