Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11439409November 4, 2021
ENGINE
As I was driving the vehicle, I had just exited off of the highway and onto a ramp and as I tried to accelerate the speed back to the speed limit my vehicle made a knocking sound and stalled at about 40mph. It would not speed up and as I kept driving to attempt to get home we could hear different sounds coming from the engine. I made it home as the vehicle seemed to be ready to complete shut off but didn't. I took it into Hyundai and they said it could be the turbo, but were unsure. They state there are no recalls on the vehicle, but it seems that this is a common issue for others with the same vehicle. The engine is not good and I cannot drive my vehicle safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439418November 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM
The cars engine burn oil very quickly and runs improperly. The car jerks when attempting to accelerate normally and deaccelerates when driving at normal speeds which can cause an accident with ongoing traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439151November 3, 2021
POWER TRAIN
Had an Engine recall for the 2015 recall, was told that Transmission was the reason for the Engine failure, but the dealership would not fix the Transmission. Shortly following the replacement of the Engine, the problems that reside in the transmission are now costly up to $3000 or more for this issue. After extensive research found that the 2015 sonata has had plenty of issues with its Transmission. Responsibility for the Faulty Transmission causing engine to completely shut down and not work (happened while on highway) should fall on the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439181November 3, 2021
ENGINE
while driving about 6/7 lights on the dash comes on and the car stops. This happened several times and I took it to my auto mechanic Christian Brothers at Dacula, Ga. They said it is a soft ware problem and Hyundai USA does not accepts their are any software malfunction problems. Sometimes the car would start back again and other times it will not. Therefore I had to tow my car twice to the garage to have them check it out and fix it. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439191November 3, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN, ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated upon starting the vehicle, the oil warning light illuminated. The vehicle was taken to the dealer who diagnosed that the oil filter was fractured. The contact stated that the dealer replaced the oil filter and the oil was refilled however, the failure persisted. The vehicle was taken back to the dealer and an unknown part was replaced. The contact stated that the failure recurred, and the vehicle was taken back to the dealer. The dealer diagnosed that the vehicle was consuming an excessive amount of oil. The dealer informed the contact that they would perform an oil consumption test and she would need to bring the vehicle back every 1,000 miles. The dealer’s report was sent to the manufacturer and the manufacturer opened a case. The manufacturer informed the dealer that the case was closed and advised the dealer to complete an engine cleaning. The engine cleaning was completed; however, the dealer informed the contact that she would need to complete another oil consumption test. The dealer diagnosed that the engine needed to be replaced. The dealer advised the contact that they had sent another report to the manufacturer and the manufacturer had requested pictures of the subframe of the vehicle. The vehicle was not repaired. The approximate failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439193November 3, 2021
POWER TRAIN, ELECTRICAL SYSTEM
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11439023November 2, 2021
UNKNOWN OR OTHER
As I am driving my steering wheel locked up. I am in lunch hour rush and my steering wheel is locked up. Very unsafe. When I research it, there are a lot of complaints on the steering wheel. Please fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439129November 2, 2021
UNKNOWN OR OTHER
On Saturday, October 30, 2021, I was driving down a heavily traveled road with my daughter when my 2015 Hyundai Sonata Sport coasted to a stop. I still had power and everything else was still on but the car was just dead and wouldn't start. There were all kinds of indicator lights that were on but I didn't know why my vehicle had just died on me. My son had to put it in neutral and back it off of the busy road we were on and onto a side street into a neighbor so we were in a safe place. We waited for a tow truck for over two hours in the heat. I had it towed to a repair shop unaware of the engine recall that was out on my vehicle. I was told by the repair shop that the oil in my vehicle was black and my engine had seized up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438907November 1, 2021
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to her residence and then to a dealer for assistance. Once there, the contact was informed that the engine had seized and that the engine would need to be replaced. The contact stated that she had previously received a recall notification for NHTSA Campaign Number: 15V568000 (Engine) however, she was informed that the recall had expired. The manufacturer was notified about the failure through the dealer and they informed her that since the vehicle was not properly maintained; they declined to repair the failure under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown. I bought a 2012 Hyundai Sonata at an auction in June of 2017. Since buying the car I have moved 3 or 4 times. In late July/ early august 2021, The car turned off while driving. When Trying to turn it back on the engine made a clunking noise and shut off. Then the car would not turn on again. The car engine had a recall on it. When looking into the recall, there was a recall on sonatas stating this was identified and because of this issue, the car had been recalled. The car was towed to Hyundai in Brockton, they would diagnose the car to see what happened, and they said it is indeed engine failure. (They didn’t even diagnose the issue until 1-1.5 months after giving them the car). The dealership sent a claim to Hyundai corporate stating this and to see if Hyundai corporate would cover the cost of the new engine since this car engine was recalled. Hyundai requested that they take the engine apart and examine the valves to see if the cause was due to the recall issue or if it was us not keeping up with the maintenance. They asked to provide invoices for the car oil change (the 2 recent invoices were provided showing maintenance) When Hyundai corporate responded back they said they denied request to cover the cost o
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438917November 1, 2021
AIR BAGS
My AIR BAG warning light is constantly illuminated. I went on line and found Hyundai 2006 Sonata recall RCONL-08V161-6944 and recall RCONL-08V161-9148 which covers this problem. I also found Hyundai Technical Service Bulletin Number 15-BE-002 which provides the service procedures to repair this symptom. Can't believe it simply involves two inexpensive wire ties. The recall letter states that this problem will be repaired at "no charge to you" and Hyundai will "provide you with a vehicle while your vehicle is being serviced. I am unable to pass my states (RI) vehicle inspection without this repair. I took my car to a local Hyundai dealer and was told that when my VIN number was inputted, my vehicle was not included in this recall and there would be a $150.00 diagnostic fee on top of any repair fees. I am not going to pay hundreds of dollars to insert two cable ties, especially when this problem has already been recognized as a Hyundai problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438929November 1, 2021
SERVICE BRAKES
This is the third time I am having to replace the calipers on my car in 4 yrs. They keep locking up while I am driving & won't release. When it does thus it ruins my roters & grinds my breaks down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438954November 1, 2021
ENGINE, UNKNOWN OR OTHER
I was on the highway coming home when my engine failed to go over 40mph i had to pull over on the side of the road and when we did the car just cut off completely this is the sencond time it’s failed since june of 2020, The turbo engine in my car keeps failing. I have the 2.0t
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438955November 1, 2021
ENGINE
When driving on the freeway at 75 mph, check engine light came on and shortly after the car just stopped running. Could have been a terrible accident but able to get over to side of freeway without causing an accident. Car was towed to dealership in Flagstaff Arizona on 8/9/2021. Advised it was a Campaign T3G engine and turbo charger recall and that part was ordered on 8/10/2021. Required hotel stay, rental car nightmare to get home to Albuquerque New Mexico. Dealer advises the part has still not been received as of 10/29/2021 and they do not know when they will get it. They also have 8 other cars waiting for same repair. Owner of vehicle is without the car for 3 months now, not to mention the car is in another state and we can't follow up easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438605October 29, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
*** Normal driving, brakes went out while driving. *** Car was recently repaired by dealer related to hybrid power relay system failure - fuse and precharge relay failed and forced car to pull over while at highway speeds to side of road then left driver stranded on side of road. This was repaired supposedly. Now just a couple weeks later under normal street driving condition brakes totally went out. Stop light then let off brake and car started beeping and making noises - check engine light, brake light, LCD displayed BRAKE warning and flashed "HYBRID SYSTEM WARNING! Safely Stop and Do Not Drive". The car was unresponsive to acceleration pedal and only slowly moved then puttered a little bit but I managed to get it out of the intersection and into a parking lot under its own power. Brake pedal went all the way to the floor. I used Emergency Brake to stop and park then had it towed. Could have been disaster if I was on highway - which I was at stop light to turn onto when the failure occurred. I am scared of this car now. 2 times in a month it has forced driver to pull over and then become unresponsive. No brakes is the last straw. This is a dangerous car now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438632October 29, 2021
ENGINE, STRUCTURE:BODY
I have a car that was purchased that currently has numerous recalls. the automakers have asked me numerous times to bring the car in and pay out of pocket for diagnostic but has yet to fix anything. I am concerned with the safety of the car liked to performance issues that car and maybe linked to the engine recall that is pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438678October 29, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving on an incline, the vehicle lost power and slowed down. The check engine warning light was flashing. There was an abnormal knocking noise detected. The contact called the local dealer and was informed that the anti-knocking device was installed in the vehicle. The contact was informed about the main bearing wear and engine replacement. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438683October 29, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When fuel tank is quarter full, car shuts down when i make complete stops like on traffic lights or when turning. i have to turn it completely off and have gear on park and restart it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438695October 29, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I am experiencing the exact same issues described in a previous recall of 2006 to 2007 model affecting the brake lamp switch. My brake lamps remain illuminated after release of the brake pedal, and the ESC light illuminates on the dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438621October 29, 2021
VISIBILITY/WIPER
2021 Sonata N LINE NOT EQUIPPED WITH AUTO WIPERS WIPERS INTERMITTENTLY COME ON BY ITSELF WHILE DRIVING. IT HAS COME ON MULTIPLE TIMES WHEN USING MY TURN SIGNAL. WIPES ONCE THEN GOES OFF. HAS ALSO COME ON ONCE WITHOUT THE USE OF THE TURN SIGNAL. SWIPED 3 TO 4 TIMES AND THEN WENT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438503October 28, 2021
ENGINE
I was driving my car regularly one day and out of nowhere my car just shut off. When I started it back up I heard a knocking noise and it got louder as I went faster. So I pulled over and checked to see where the sound was coming from and it came from the engine. So when I started the car back up, on the way home the car was hesitating to move right and kept jerking. I also noticed the engine light and engine oil light came one so I went to go check it out. When I did the shop said the engine is blown and that there are recalls on my type of car. When I searched to see if there was I found out my car had none. But the exact same thing that happens to those cars happened to mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata