Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11470388June 22, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and hesitated during acceleration with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470496June 22, 2022
ELECTRICAL SYSTEM, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request?: Vehicle went into LIMP mode on highway (June 7th 2022). The next day, the vehicle would not start, despite battery replacement. How was your safety or the safety of others put at risk? When in limp mode, car would not accelerate. My vehicle could have been hit by another vehicle due to the sudden, unexpected decline in speed; Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle was towed to the Hyundai dealership the evening of June 10, 2022. I was informed by Hyundai that it would take 2 to 3 weeks before they could even look at my vehicle. Vehicle has not been diagnosed yet. It is still at Hyundai as of today, June 22, 2022. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently awaiting diagnosis by Hyundai. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle went into limp mode. The next day it would not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470512June 22, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle hesitated during acceleration and lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the dealer declined the engine replacement due to the previous owner's failure to have the Manufacturer Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) performed prior to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 124,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470513June 22, 2022
ELECTRICAL SYSTEM, ENGINE
I have a 2016 Hybrid Sonata [XXX], the dash started flashing and said...... HEV trouble! STOP the engine now! Now I have a orange engine light. I brought the car to the dealer. They will look at it and contact me. This car cost me plenty, last year they made me pay for a new engine, it would eat up a quart of oil every two weeks. That is 2 quarts a month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470523June 22, 2022
FUEL/PROPULSION SYSTEM
While driving POV from work, I began smelling fuel in the air conditioning system from external intake. Upon further discovery, the high pressure fuel pump was found to be dislodged from the engine, due to a sheered bolt. This allowed fuel to spill out on the manifold and engine, also reducing power for acceleration. This issue could have caused a vehicle fire that could have engulfed the cabin if ignited.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470524June 22, 2022
ENGINE
My daughter’s car just shut off Tried to start the car several times and heard loud knocking noise with oil light flashing. Towed the car to local repair shop and was advised we needed a new engine. We’ve had the car for a year! This is my 2nd purchase of a Hyundai car for my daughter and I’ve realized THEY ARE A PIECE OF CRAP! With the 1st car, we had light replacement issues constantly as well as ac issues. Now we have engine issues. I wanted a safe economical car for my daughter and I’m ending up paying more money on this crap. I’m praying it’s covered under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470550June 22, 2022
AIR BAGS
The red warning airbag light stays on and it’s visible as I drive. Does this mean the airbags are not going to work should I be involved in an auto accident?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470170June 21, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have replaced my front driver door actuator, the back driver and front passenger side 3x and it’s still having issues. I replaced all fuses an wiring harness. Front headlights keep blowing out after about a week of putting in new ones.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470187June 21, 2022
STEERING
Car was stolen 6/20/22 and they where able to get in it in under a minute. Don’t understand how and why?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470229June 21, 2022
STEERING
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After doing research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering causing the vehicle to travel into a different lane of travel or into a crosswalk. As a retiree, am unable to afford high repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470251June 21, 2022
ENGINE
Connecting rod broke and punctured engine. Vehicle is available for inspection. My son was driving vehicle and the vehicle shut off while driving which could have been very catostrophic. Service center is who advised what the problem was after the vehicle was towed to their facility. Not inspected by any others at this point. Vehicle was just in for maintenance a week prior. No warning lamps or symptoms until the moment it happened. Approaching stop sign heard knocking or clicking noise, proceeded to side street to pull over and before he could pull over, the vehicle completely shut down. He went to look under hood and oil was splattered on top of hood and leaking all under vehicle. Vehicle was then towed to service facility who advised the connecting rod broke off and blew hole in engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470260June 21, 2022
ENGINE
On 19 June 2022 at approximately 5:30 PM EDT, the engine of my 2014 Hyundai Sonata was electronically shutdown (via vehicle protection mode a.k.a. limp mode) while driving on I20 Westbound heading towards Atlanta, GA; lost all ability to accelerate and a number of warning lights illuminated on the dash. There was zero indication of a potential failure until that very moment on the highway...at which time, I made my way across two lanes of traffic while barely avoiding being struck by multiple vehicles to include semi-trucks traveling at high rates of speed. My husband and I were fortunate not to lose our lives or cause the deaths of others due to this engine failure. After doing some research, I learned that Hyundai has known of these engine failures for years and that there is currently a class action suit against Hyundai Theta Engines. Personally, I've experienced a number of issues mentioned in the suit to include excessive oil consumption. And, I've been diligent about addressing all recalls issued by the manufacturer in a timely manner. After waiting three hours on Interstate 20, our tow truck finely arrived. The very next day, I had a mechanic conduct a diagnostic test and it indicated a camshaft/crankshaft failure. Also, noticed that the engine had burned through an excessive amount of oil and I just had an oil change on 23 May. Feeling unsafe to operate the vehicle any longer, I turned it over to Hyundai of Kennesaw located at 2878 Barrett Lakes Blvd Kennesaw, GA 30144 on 20 June to await an engine replacement. The service technician informed me that it would be three weeks before they could perform diagnostics to see if I even qualify for an engine replacement; then another four months to replace the engine if approved. No rental/service vehicle was provided to me by Hyundai for the loss of use of my property. Though I have rental coverage, my insurer USAA would not make me whole either as I was not involved in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470262June 21, 2022
AIR BAGS
Air bag lights have come on. Unsure of what the exact issue is until I bring it to the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470272June 21, 2022
STEERING
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470280June 21, 2022
ENGINE, POWER TRAIN
I gave my son this car b/c I thought it was safe and reliable. My son was driving down the road and all of a sudden the lights started blinking and he pulled over. He had to have it towed and repair shop says the engine is locking up and would cost more to replace. This is a paid for car and now we are totally screwed. I really want the manufacturer to honor and fix their issues. I ensured I had this car serviced timely and took care of the car. Now, I am $12K in the whole and will probably go ahead and trade in my other 2017 Hyundai Sonata to avoid anymore of these issues that no one can honor to fix. This car has about 80K miles on it so not too bad, either!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470287June 21, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the exterior brake lights failed to illuminate while the brake pedal was depressed. The failure almost caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470050June 20, 2022
ENGINE, FUEL/PROPULSION SYSTEM
In the engine compartment, my car is currently leaking gasoline. it was not taped over or replaced when it was clearly damaged; due there not being a remedy, but there was still steps to do that would help the situation, and vandergriff hyundai arlington, tx, did not do any of that. Car serviced for recalls June 11, 2022, started leaking 06/16/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470051June 20, 2022
UNKNOWN OR OTHER
The power steering stopped working. I am unsure if this is powertrain, electrical or something else. My wife was driving the vehicle without an issue and then the steering became very difficult to the point of not being able to control the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470079June 20, 2022
ENGINE
Going down the highway at 70mph the engine just shut down. I couldn’t drive over 35 mph hr.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469877June 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS and Traction Control warning lights came on, then went out the next time I started the vehicle. They then did this a second time. On the third time, they stayed on. Brakes worked fine, and vehicle had plenty of brake fluid. Inspection at dealership revealed left rear wheel speed sensor malfunction. Research discovered that this could cause a braking problem as the issue continued. Dealership verified this is a possibility. Dealership also stated they have had a number of vehicles report this issue; doesn't seem to be related to any particular year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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