Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11475010July 20, 2022
ENGINE
I was making a Right turn when suddenly after making the turn my car shook and started slowing down by itself. The engine light, the oil light and the EPS and battery light all turned on. I was able to pull into a parking lot and the car just stopped. After trying to restart it, I noticed smoke under the hood. No prior warning lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475031July 20, 2022
ENGINE
I was on the highway during rush hour when the car was rattling during acceleration. I was going around 75mph. The car just died in the middle of traffic and I coasted to the berm. Once stopped, it smelled like something was burning and I had my 2 small children in the back in 5 point harnesses. They couldn't unbuckle themselves and I could not get the back door to unlock with the key fob to get into the back seat to help them. Once they were able to loosen their buckles, they had to crawl through the front seat to get out. Had the car actually caught on fire, I wouldn't have been able to get my children out in time. This was the absolute scariest ordeal I've ever been in. One shop has said the engine has seized. It's now sitting at Hyundai waiting for them to look at it. No warning lights came on until the car died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474708July 19, 2022
SERVICE BRAKES
ABS light has been on since the car had under 40k miles on it...I took it in and they won't repair without cost to myself although my car was under warranty. I had it looked at again at 79k miles and they still won't do anything about it. This also affects (according to them) how the transmission shifts which is a really hard shift when accelerating. I have had animals (deer and dogs) jump in front of me while driving and my brakes lock up and cause me to swerve out of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474737July 19, 2022
ENGINE
2017 Hyundai Sonata Sport engine is consuming oil at 85,000 miles and has done so since early 2022. I have had the vehicle to the dealer on numerous occasions regarding this issue; oil light coming on and immediately needing 3 quarts or more to fill it back up. The latest encounter was 7/17/2022 when the check engine light came on and when oil was checked, it was on the "L" level yet again and this was less than 800 miles since the complete oil change where 5 quarts of oil was inserted. This engine is known for oil consumption and at 85,000 miles it should not be doing it at this rate. Another consumption test is being requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474745July 19, 2022
ENGINE
On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474538July 18, 2022
ELECTRICAL SYSTEM
The brake/tail lights get so hot they melt the plastic taillight assembly. I would think this is a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474550July 18, 2022
FUEL/PROPULSION SYSTEM
I smelled gasoline in my car every time the car was idle and when I turned on the AC. I googled everything I could but could not figure out the problem. I had to drive the car from Miami to Orlando while this issue was going on (due to me attending school in Miami and living in Orlando). I dropped it to Tire Plus the same day I arrived in ORL & they called me on Sunday morning, stating that I should not be driving the car, it is a hazard because of the issue they identified. Shortly after (about 10 min after that phone call from Tire Plus) I found out that there has been a recall for this same issue tire Plus identified. I called tire plus and told them it is a recall and they said I must get the car to Hyundai to be fixed since it is identified as a recall. I went on Hyundais website and typed in the VIN number and I saw that my car qualifies for the recall. I got the car towed to Hyundai the next day. I called corporate, corporate notified me that after about 4 days of my car being in Hyundai’s care I’d be able to get a loaner (previously, I called numerous Hyundai’s but went with the one who had loaners available). It has been 7 days and Iam without a vehicle and I travel to school on the weekends. My case was escalated (last Wednesday I believe) and we were told by the case manager that he was going to reach out to Hyundai then give us a call… he gave us a call but did not reach out to Hyundai. He was also supposed to give us a call today (Monday) but it’s 3PM, I haven’t heard anything. So, I called him and left a message since he did not answer. Not to mention that Hyundai had no remedy for the recall on the car. It seems like they have no interest in compensating me in any way. They would rather drag out the situation and mention the need for me to fix other things on the car, other than the hazard at hand (the recall). It is quite frustrating and I’m not sure what to do at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474604July 18, 2022
UNKNOWN OR OTHER
Trunk latch was defective. I could not get into my trunk. the dealer replaced the trunk latch and handel assy. trunk light was also effected. If I had a flat tire I would have been in trouble. WE were out of town and our clothes were stuck in the trunk. the incident was 7/12/2022. I went to the dealer 7/15. It was a very expensive repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474615July 18, 2022
ENGINE
July 16 2022 I was driving with my family (wife and kid) about 65 MPH on 91 Fwy around 9:00 A.M. lane #2 - my 2016 Hyundai Sonata started to shake and ultimately engine shut down middle freeway - many cars driving behind me was trying to dodge my car to my left and to my right - avoiding hitting my stall car -it was scaring things ever happen to me and family. Subsequently doing researching about my vehicle - I found out the car had problems with the engine and many recall items related engine problems. I never received any information (email, letters & text) about any recalls or issue regarding my 2016 Hyundai Sonata since I bought the vehicle used from the Hyundai dealership in 1307 Kettering Dr. Ontario CA 91761. My vehicle now is in another Hyundai dealership sevice shop being evaluated for engine problems. Getting alot run around from this Hyundai dealership (9898 Trask Ave. Garden Grove CA). Waiting around for two hours No one seem to care or wants to take any responsibility. Service reps already asking me money to do vehicle inspection ($500) and service for new engine. Everything is about financial gain. If I knew what Hyundai Corporation is doing - I should never buy a Hyundai Hyundai is risking my life for financial gain. I email Hyundai Corporation about my car and concerns. Currently waiting for response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474328July 17, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
We broke down in the middle of the highway where there wasn’t a emergency lane available. A another vehicle struck the car in the rear .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474290July 16, 2022
STEERING
Steering Wheel locked while turning. I got a red light on the dashboard. I had to restart the engine again to unlock it. Continued driving for 5 minutes and it happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474020July 15, 2022
UNKNOWN OR OTHER
First I backed up into a pole, because the warning sensor did not warn me. Even while changing lanes it doesn't always warn..The panoramic sunroof detached while driving . I had to pull over . I had to put car in shop for just about a month. And then had to return it because the engine light came on . I have had to take it to the shop several times and I've only owned a year. My navigation never worked . Won't update. And blue link doesn't work right . Even though I pay it out of pocket. And now for no reason it smells like gas badly. Can't take it in because it's my only car and they never have a loaner or rental available. I've been to several hyndai dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474042July 15, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474044July 15, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle drove rough and was unresponsive. The vehicle also experienced an excessive oil consumption. The contact stated that occasionally the vehicle failed to start. Upon inspection, it was discovered that the engine oil level was extremely low even though all schedule oil changes had been performed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474050July 15, 2022
ENGINE
2012 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO DEFECTIVE ENGINE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS PERFORMED AT THE DEALERSHIP FOR ENGINE STALLING, KNOCKING, FAILURE, FIRE AND OTHER SHORT BLOCK ASSEMBLY REPAIR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11474069July 15, 2022
STEERING
I was driving and tried to make a turn when the steering wheel gave out on me unexpectedly. This lead my car to continue forward onto the other lane of oncoming traffic. The steering wheel signal also turned on. When my car was finally able to turn and I arrived at my destination, I parked my car for 2 hrs. After it was time to leave the battery then died. I was unable to use the key or inside button to open my trunk, and had to wait for assistance. I believe these two issues correlate with the electrical power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474079July 15, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474088July 15, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474128July 15, 2022
ENGINE
As i am sure you all are already aware of Hyundai sonatas and other models are having a major issue with oil consumption i know me personally i am having to add oil to my engine every 200 miles or so which out of all the vehicles i have owned i have never had to do this and when i say add oil i mean after just two or three days of driving i will check my dip stick and there will be no oil on the stick there are thousands of us out here with this same problem. It can cause an very unsafe situation if we are driving on the highway or road and the engine seizes up from no oil causing a crash and Hyundai ignores the problem their needs to be an investigation. Its just like their GDI theta engines that fail prematurely Hyundai was allowed to sell this vehicles to us the consumers even with them being aware of the huge safety issues that the engines had and continue to have. We as tax paying citizens are pleading with you to look into this matter and hold Hyundai accountable for their lies and actions of selling cars that they knew was unsafe and had issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474150July 15, 2022
UNKNOWN OR OTHER
Following erratic behavior of cruise control 1. not setting cruise. 2. Sometime after after setting cruise, it had accelerated many time ( not pressed on gas pedal) on its own...end up putting the brake. Cruise Cancel button did not work. 3. Cruise did not get set with set button... sometimes it gets set when pressing cancel button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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