Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11478504August 9, 2022
ENGINE
My vehicle first went into limp mode and stalled while driving December 2021. Vehicle was taken to Dealership in Alpharetta, GA. I was advised the knock sensor needed an update. The update was completed but the vehicle continued to go in limp mode and stall again March 2022 after driving less than 1000 miles since previous repair. The vehicle was taken to dealership in Wake Forest, NC. This time there was no update for the knock sensor so I was advised they would need to replace knock sensor but it was on backorder until end of May 2022. The knock senor was replaced picked up vehicle and engine light came on by the time I had drove 50 miles and vehicle started to go in limp mode and stall again and car started shaking an bad vibration. Drove the car next morning and it put me down again going into limp mode, stalling, whole dash board lit up every warning light on and dinging, car shaking and made loud noise had to have towed back to dealership. This time dealership claim it came from misfire on cylinder 3 but that doesn't explain all the issues. I was called to pick up car again June 2022 car had bad vibration, knocking, still going into limp and stall mode, hybrid system warning light came on again, gear sticking not changing like it's supposed to had towed back to dealership. This time dealership replaced other 3 cylinders picked up car July 2022. Did a test drive advised car is still stalling, gear still sticking, vibration still , air not cooling and hybrid indicator needle bouncing back and forth from power to 80 never stabilized. Dealership claims can't find anything wrong. I have almost been hit 10 times since December 2021 because of vehicle going into limp mode while driving this is very dangerous to be going 55 to 70 and vehicle drops speed back to 10 all of a sudden in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478512August 9, 2022
ENGINE
Driving at freeway speed and car shutdown. Multiple warning lights and warning alert continuously chiming just like connecting rod bearing Recall campaign 953 states. Car went into Limp Mode. I called and had a tow truck take the car to Hyundai service center. Service center contacted Hyundai and was instructed to borescope engine, take pictures, etc and send data to Hyundai. Took one week to hear back that Hyundai concluded it supposedly isn’t rod bearing failure even though the car is doing everything Campaign 953 says it would if rod bearing failure is the issue. I asked the service center if my vehicle had campaign 953 knock sensor software installed and they told me no because it didn’t affect the hybrid models, which is not true as the recall states Hyundai Sonata hybrids from 2011-2013. I believe my vehicle has been damaged by the issues prompting Hyundai to issue the recalls and do not want to pay for my vehicle. They did not get an independent center to make a determination. Of course they aren’t going to claim it as their fault if they are the only ones who get to check it. I believe Hyundai knows these vehicles pose a risk to owners lives and choose money over our lives. If you look up the other engine issues on this site you will see that the VINs are very similar and likely very close in manufacturing protocols, hence so many having these life-threatening issues. I asked the service center how much it would cost for an engine and they told me that since Hyundai has a lot of issues with parts to fix this issue that they would have to rebuild the engine at a cost of $17-18,000! An outside source should be able to check the issue and give Hyundai their findings in order to properly address this very dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478100August 8, 2022
ELECTRICAL SYSTEM
BRAKE LIGHTS KEEP EXPLODING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478210August 8, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS:BULBS
The contact owns a 2012 Hyundai Sonata. The contact stated while replacing the brake light bulb on the passenger’s side, the contact became aware that the brake light housing was melted, causing the bulb to be inoperable. The contact stated that the driver’s side brake light housing was also melted. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478292August 8, 2022
ENGINE
It happened with me twice when I noticed that after about 1800 miles after my car’s oil change, the oil light comes up when there’s a turn or a speed bump. After checking the dipstick, I noticed that there was no oil in the engine. I got it checked for some possible leaks in the car but there were none. This narrowed it down to the cause that the car is burning oil too quickly and that it could also lead to to engine seizure if on a long drive. I also did some research on the same and found that I wasn’t the only one and that there still hasn’t been a recall on the same. I believe it is a safety issue if the engine malfunctions while driving, be it long range or a short one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477989August 7, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving the vehicle on the interstate, crossing the expansion joint on an overpass, the check engine light illuminated. Immediately following, smoke began coming from under the hood. Pulled off the side of the road to check, and flames were coming out of the car. Quickly removed what personal items that were possible while the car started becoming engulfed in flames. The car burned until the fire department arrived and put the vehicle out. While we cannot be certain, it is believed that the high voltage wiring chafed and arced leading to the fire. If it wouldn't have been possible to immediately pull to the shoulder, the car would have been engulfed while rolling and could have lead to death. The car is a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11478051August 7, 2022
ENGINE
So this morning I was on my way to work and boom once again my engine light came on blinking so my car started stalling and slowing down and went to shaking while I was on the highway so I pulled over because this not the first time experience this 2 days prior battery light red oil light and engine light came on when I brake at a red light and car wouldn't move but anyway cut the car off luckily it wasn't busy on this Sunday morning. I turned the car back on engine light was still blinking so now I have to make a hard decision because my car has been tow so much for engine issues that my insurance company sunt me a letter because they was concern about me needing a tow so much so they had to reach out so I called someone to have thm follow me since I didn't make it that far from home, so with my cautious lights blinking doing 20mph on the highway light still blinking car stalling and kept slowing down thn jerk forward like it gain life again but still while u driving the gas pedal feel forced like u putting pressure on the engine forcing it to put out power, finally getting off the highway good thing round corner from home stop at the red light when light turn green I press the pedal car shook a little and went to stalling but was moving slow turned the corner house right there soon as pulling in driveway car stalled and completely slowed down and put it n park went to vibrating but yes engine light still on blinking, was only 10 min away from home but that issue is dangerous and did happen to me before 6 months ago car was towed to Hyundai dealership kept my car nearly 3 weeks I paid and got my invoice still for proof that need to be a recall because that should not be happening again they did tell me my engine may need to be replace if it happens again which is sad because this car is only 5 years old I had the most issues with this car and both there brake lights go out every 3 months at the same time ISSUE NEED TO BE RESOLVED ASAP......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477949August 6, 2022
ENGINE
We were notified that due to a recall Hyundai has they have increased the original engine warranty from the standard 100,000 mile to a 150,000 miles then we were later notified they had increased it to an unlimited mile engine warranty for the original owner. I ask because the engine in my wife's car started "knocking" while we were on the freeway in Medford, Oregon forcing us to stop, we had it towed to the Hyundai dealership in Medford on June 1st . We have made MANY calls and gone by to try and find out the status on our car and have not been told what the problem is, matter of fact we have not received a call back on any of our calls to the dealer. I filed a complaint with Hyundai USA. They talked to me, got the facts and advised they would call me in "3 days". They also missed the return call to us. I responded to Hyundai USA again yesterday and they just called me, when I asked what the status of my car was the person advised me the dealer was going to contact me (this will be the 5th time but it hasn't happened yet) they are waiting for a specialist to come out and identify/evaluate the problem and its cause. I told them "no one" has contacted me with any information on my car since June 1st. The factory warranty is 100,000 on the engine (per the recall extended to lifetime), my car has 87,000 miles on it. The cause should have little to nothing to do with it getting repaired. Its been serviced by Hyundai dealers since we purchased it. The day the engine began knocking the very first thing I did while waiting for the tow truck was pop the hood and check the oil and other fluid levels, i have never had oil consumption issues. All were in the full/normal range. It has been over 2 months without any information on our car. We live in Northern California and the nearest dealer is in Medford Oregon 1 hour away. I have an open claim with HyundaiUSA 20032955, also not responding to my emails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477953August 6, 2022
UNKNOWN OR OTHER
While traveling on interstate, while untouched and with shade closed, sunroof made a loud explosion noise and shattered. The temperature yesterday was in the 80s in south Mississippi. This is a safety hazard as it is optional to drive with the sunroof shade open or closed. It just so happened that I had the shade closed during my drive yesterday. Should I have had my shade opened, there would have been shattered glass flying throughout the vehicle while the car was moving at 70+ mph. I also have a car seat in the rear which I am grateful no glass got into. There were no warning signs that this was going to happen, there were no flying objects. The traffic was actually very light with the nearest car being +200 feet away. I contacted Hyundai and my insurance regarding the incident. The insurance USAA offered repairs through a 3rd party with $500 comprehensive deductible. Hyundai inspected, confirmed incident occurred due to heat, and referred to glass shop with no repair solutions due to car being out of warranty. No rental or loaner car offered from either company. Another safety hazard here as it has rained nearly every day this summer, and the car is now at risk for being accessed by wanderers. Technician at Hyundai dealership did offer to cover sunroof with tape which I accepted. Incident occurred on 8.5.2022 at approximately 9:45 am in Gulfport, MS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477967August 6, 2022
ENGINE
Hyundai Recall 953 is not being properly reported for certain Vins. This issue is causing 953 to go without being properly fixed and causing prolonged engine oil leaking back into the engine. This is effecting manufactures responsibility to fix their safety recalls. Manufacturers claim the engine fails due to lack of oil… knowing 953 causes oil to burn excessively. Without proper reporting of active safety recalls they’re not able to get fixed causing multiple issues down the road for second and third owners on certified used vehicles and a vehicle that will have engine failure despite any maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477753August 5, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477827August 5, 2022
FIRERELATED
The contact owned a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact noticed there was smoke coming from underneath the hood. Upon inspection, there were flames coming from the engine compartment. The fire department was able to extinguish the fire. A fire department report was filed. The vehicle was towed to a tow yard; however, the vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11477843August 5, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while her daughter was driving 60 MPH, her daughter heard a knocking sound coming from the vehicle. The vehicle then lost motive power and stalled without warning. The vehicle was towed to the dealer where the oil was changed and the vehicle operated normally. The contact stated that the failure persisted. The vehicle was taken to the dealer where metal shavings were found in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V568000 (Engine). The manufacturer was contacted and stated they were waiting on the dealer for the diagnostic result to proceed. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477850August 5, 2022
ELECTRICAL SYSTEM
Check hybrid system keeps appearing on the dash, forcing me to have to pull over and stop the car. Dealer can’t fix it due to the code being intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477855August 5, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477885August 5, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle was stolen from in front of my home. The "alarm" did not sound or go off at all. The area where my key should enter was removed, vandalized, and then an iphone charger was used to start my car via a USB port that is located somewhere within that area. Apparently, this is a tictok trend that has been in the works for a while and targets Hyundais.Yet, there has been no response from Hyundai to recall Sonatas or Elantras to remedy this issue. Now I am being forced to pay for repairs on a vehicle that was used for illegal activities and again have to place my family in. I do not feel safe in this situation and I am most likely privy to fall victim again until this issue is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477890August 5, 2022
ELECTRICAL SYSTEM
The vehicle is highly susceptible to theft. There are multiple articles and videos on how my vehicle and many others made Hyundai and Kia can be stolen in minutes with just a USB drive. This needs to be investigated and fixed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477596August 4, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477600August 4, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 65 MPH, an unknown warning light illuminated. The driver pulled over and the engine seized. The vehicle was towed to the dealer and the mechanic stated that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 108,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477649August 4, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure related to the recall. No further information was available. The contact was not driving the vehicle. The failure milage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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