Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11480415August 21, 2022
ENGINE
I was on the interstate and my engine started to sputter and the check engine light came on. I quickly decelerated from about 70 down to under 50. I was able to safely pull over to the shoulder and had to have my vehicle towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480452August 21, 2022
ENGINE, EXTERIOR LIGHTING
Back light panel had to be replaced because light keep blowing. Engine is burning oil and have to put oil in often
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480097August 19, 2022
UNKNOWN OR OTHER
Paint is peeling badly all over car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480157August 19, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 70 MPH, the vehicle stopped accelerating as needed. There were no warning lights illuminated. The contact activated the hazard lights and coasted the vehicle to the residence. The contact then was followed by a friend to the dealer. The vehicle was diagnosed with a knock sensor and cylinder failure. The vehicle was repaired; however, the failure reoccurred. Additionally, while attempting to shift the vehicle into reverse, the vehicle failed to respond. The manufacturer was not notified of the failure. The approximate failure mileage was 85,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480191August 19, 2022
EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2007 Hyundai Sonata. The contact stated while driving 30 MPH, the electronic stability control (ESC) warning light illuminated causing the brakes to lock-up and the vehicle to not accelerate as needed. The contact stated that she waited until the vehicle cooled down for the vehicle to operate normally. The contact was then able to drive the vehicle home safely. The vehicle was towed to the dealer who stated that the hydraulic control unit needed to be replaced. Additionally, the dealer stated that the vehicle was previously repaired under NHTSA Campaign Number: 09V122000 (Exterior Lighting) and that she had to pay out-of-pocket for the repair. The contact agreed to the repair but was later informed that the parts were discontinued. The manufacturer was contacted and was working with the contact. The failure mileage was 210,075.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480223August 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 10 MPH, the engine seized. The driver was unaware if any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine bearing wear failure. The battery and starter were also burned. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480242August 19, 2022
ENGINE
The contact's daughter owns a 2016 Hyundai Sonata. The contact stated while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The vehicle was taken to an independent mechanic that was unable to diagnose the vehicle. The vehicle was taken to another independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the engine needed to be replaced and the contact was provided a rental vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was under warranty. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480051August 18, 2022
UNKNOWN OR OTHER
In May 2022 after driving approximately 2.5 hours, when I turned off the vehicle and tried to restart, the Hybrid symbol "CHECK HYBRID SYSTEM", after waiting approximately 15 minutes to restart and it started. During this trip this happened several more times. I brought it in to a Auto Zone and he could not diagnose because the light was not appearing. The check engine light also was on but just disappeared. Once I returned from my trip, I brought the vehicle into a Hyundai dealership for diagnosis, however, they said since the lights nor the check engine lights were on, they could not diagnosis. In August 2022 I went on another long distance trip, and the same thing happened, after driving for approximately 2.5 hours and stopping, the vehicle would not restart and the same warning light displayed, "CHECK HYBRID SYSTEM". Again, I waited 15 minutes and the vehicle started, the check engine light remained on for a while and then disappeared. AGAIN, this happened several more times after driving for more than 2.5 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480053August 18, 2022
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Failure due to the rod bearing recall How was your safety or the safety of others put at risk? Could of caused an accident as the car stopped and I was unable to move it - luckly we were able to pull to the should on the carpool lane. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, we had the tow truck take the vehicle to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Lindon Hyundai Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light came on the day before the engine failed. Other - Driving down the interstate 15 freeway and there was a thumping sound coming from the front center of the car (behind the firewall); check engine light came on and we pulled over the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480071August 18, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY
When auto lights are engaged and the blinkers are engaged, the light will turn off and it will blink in the wrong direction for a few times and then blink the correct direction. While in auto lights and you turn a curve they will sometimes go off. Now I have an issue with my AC - it goes on and off randomly. Had it looked at and they cannot find an issue with the components but said it could be an electrical issue. BYW, Hyundai replaced the motor in this car as well because it had so many issues. I was told the issues now could be caused from them replacing the motor and causing an electrical issue. The paint is also peeling and they had a recall on the paint, but the paint on my car didn't start peeling until after their warranty had expired. This is a known issue with 2015 models - they know the paint is bad but won't fix it. Car manufacturers should be held accountable for what they put on the market, or at least fix what are known issues for multiple vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480088August 18, 2022
ENGINE, SEAT BELTS, UNKNOWN OR OTHER
I know for a fact that one of the recalls I was told by Green Hyundai they could not do because they did not have a solution for the recall I know in 2019 I had the recall for my seatbelt done and it still comes on buckled I also know because I have one with blue Drive that if you hold the battery for the electric out without turning off blue drive it affects it I did not do this but somebody breaking into my car dead And I’m not sure all of the effects it had but I have had motor problems because the same dealer who told me they had no resolution for Yoru fact that there is no recalls that were undone even though are not done even though I was told that one they had no solution for and couldn’t do so I know at least one has not been done, also forgot to connect the coolant line resulting in motor damage..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479889August 18, 2022
ENGINE, POWER TRAIN
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479900August 18, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was leaking fuel from the engine. The check engine warning light was illuminated. The waste gate actuator was previously replaced; however, the warning light illuminated after the replacement. The approximate failure mileage was 109,900. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479947August 18, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine revved loudly and then the vehicle lost motive power. The vehicle was towed to an independent mechanic who related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included in the recall. The vehicle was then towed to the dealer where it was diagnosed that there was sludge in the engine oil, causing the engine to seize. The dealer informed the contact that the warranty was voided due to the previous owner's failure to maintain the oil change. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479952August 18, 2022
UNKNOWN OR OTHER
I would like to start by saying I love my Hyundai. I love the way it drives. It is a 2015 Hyundai Sonata Limited, my only means of transportation. My main concern is my vehicle was made without an engine immobilizer which makes it very easy for thieves to steal my car, by removing part of the steering column and using a USB charging cable. And to add to this problem, if a thief was to break a window to gain entry in the vehicle, the window is not part of the car’s alarm system. I am aware of a lot of Hyundai vehicles being stolen due to this problem. On or about 08/16/2022, I contacted Hyundai Customer Care Main Office and the gentleman I addressed this problem to said Hyundai was supposed to be making a kit available for purchase in October 2022, with a price range of $100+ through $200+. I am upset because 1) I don’t feel like I should have to purchase this kit out of my pocket because it is not my fault Hyundai made my car this way and I wasn’t aware of this at the time of purchase and 2) I work a $10 an hour job and cannot afford this kind of purchase. I feel like Hyundai should foot the bill for this kit. I work in an area where car break-ins happen fairly often. Car break-ins happen a lot in the Fayettville NC area. I am very concerned and pray and trust Hyundai will address my concerns and will work toward a resolution for me and other Hyundai owners. Please let me know what Hyundai can do about this. Thank you in advance for taking care of this matter! Sincerely, Virginia Phelps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479965August 18, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES
I can’t drive my car in the dark. This has been on going since I bought the car and has just gotten worse. Everytime I turn my lights on all of my rear lights stop working and if I’m driving and the back light stop working my gas peddle also will not let me accelerate until I let my foot off and go back on to it but at this point I have no tail lights or brake lights.. I’ve tried so many things to fix this but this is a serious issue I had another friend who bought the same car and sold it a week later because of the same issue. I also can open my trunk and wiggle the wires and it’s a whole light show back there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479974August 18, 2022
HYBRID PROPULSION SYSTEM
The contact's daughter owns a 2012 Hyundai Sonata Hybrid. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power with the hybrid system message displayed. The vehicle was towed to the dealer; however, no error codes were retrieved and the dealer was unable to duplicate the failure. The vehicle was then towed to Gray Epperson Hyundai (4100 APD 40, Cleveland, TN 37311) where it was diagnosed that the transmission needed to be replaced. The vehicle was last towed to an independent mechanic, who replaced the transmission; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The failure mileage was 140,266.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479989August 18, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while coming to a stop, the vehicle would stall and lose motive power. The contact would shift to park(P) and restart the vehicle. The contact took the vehicle to the dealer who was not able to identify the exact cause of the failure. The O2 sensor was replaced; however, the failure persisted but not as often as before. The contact stated that the check engine warning light was oil level warning light was illuminated. The contact took the vehicle to another dealer and was informed that the vehicle was consuming an excessive amount of oil and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479722August 17, 2022
SERVICE BRAKES
My 2012 Hyundai Sonata, build date 10/31/2011, experienced the exact issue as described in NHTSA campaign number 15V759000. Note that the campaign covers Sonatas built before my vehicle's build date. The brake pedal stopper pad deteriorated and resulted in the brake lights falsely illuminating at random times. Furthermore, the condition - when occurring - resulted in the car overriding any throttle inputs, making for random inability to provide throttle inputs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479755August 17, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while accelerating at various speeds, she heard a loud knocking noise at the front of the vehicle. The oil warning light illuminated. Additionally, the vehicle was taken to an independent mechanic where the oil was changed but the oil warning light remained illuminated. The contact then stated that five to six hours later while driving, the engine failed. The vehicle was towed back to the independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer was notified of the failure and the contact was made aware of the vehicle recalls. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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