Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11488846October 11, 2022
STEERING, ELECTRICAL SYSTEM
As I am driving, at random times, typically at cruising speeds of about 40 mph or less, the STEERING wheel will lock up and I will be unable to STEER the vehicle until I turn the car off and back on again. There are typically some warning lights (i’ll try to attach the picture) that pop up and go away once the car is turned off and back on again. No dealership that I have taken it to has been able to diagnose the problem since it does not, to my disdain, occur under their watch (it is not reproduced). This issue puts both my life and EVERYONE in my proximity’s life at risk as I have NO CONTROL of the vehicle once it locks up. At this point it has occurred for over 2 years that I have had this car. There are some warning signs right before it occurs. First, there is typically a sudden change in the resistance of the steering wheel. Particularly, it will become harder to move the steering wheel left but then turning it right will have NO resistance. As soon as this occurs I start to panic because it indicates that ANY turn at that point will lock the steering wheel. It has occurred this way every single time. Sometimes it happens in the opposite direction and the right side becomes stiff and suddenly any turn in the steering locks it up. This is VERY dangerous and can potentially kill. This model needs to be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488803October 11, 2022
POWER TRAIN
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that they were awaiting approval from the manufacturer to perform the repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. Upon investigation, the contact related the failure to Manufacturer Recall Number: 236 (Power Train) included with the VIN; however, he had not yet received notification. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488598October 10, 2022
ENGINE, ELECTRICAL SYSTEM
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488673October 10, 2022
STEERING
While driving the electric power steering locked and I couldn’t turn while driving. Hit curb and someone’s personal property. I was so frustrated because there wasn’t anything I could do. The steering locks up and you can’t move it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11488709October 10, 2022
AIR BAGS, ENGINE
Aig bag light on, Horn and nearby control panel stop working. Engine noise…da da da… stater fails…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488517October 9, 2022
AIR BAGS
Driver air bag light stays illuminated while vehicle is operating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488481October 8, 2022
ENGINE
The dates are backwards because of the most serious incident which put my safety at risk. On October 3, 2022, while driving on a busy interstate, in rush hour traffic all of a sudden my car began to stall, there was a rattling/knocking sound emitting from the car, I lost power, could not accelerate and my check engine light began to flash. This leads me to believe it was an engine malfunction or failure involving the engine after viewing various ?online complaints. This was a safety risk not only to myself but to others because there is a posted speed limit that must be maintained on major highways. Other drivers began honking their horns, which added more fear to the anxiety I was already experiencing. In retrospect, had a car not realized I had slowed could have hit my car, which could have resulted in fatal injuries to my infant son and I. There was a recall service campaign update 953, which is related to the knock sensor detection system, which was performed on my car in February 2020. Furthermore, on October 1, 2022 while driving a red oil lamp began to flash on my car. I pulled over on the side of the road, called my personal mechanic who then informed me to get someone to bring oil before driving from the location. Once my friend brought the oil, it took 5 quarts before the light stopped blinking and I was able to drive home. The next day, I saw what appeared to be dark colored oil on ground where my car was parked overnight. Subsequently, I took the car to inspect the leak, because Hyundai informed me nothing would be covered because I was just outside of my 60,000 mile warranty. While at the mechanic it was found that I had an oil leak emitting from a crack in my oil pan. Again, my personal mechanic advised I take my car to the dealer, which I had the car towed on October 5, still waiting for a response on the status of my car(10/8/2022) from Hyundai while paying for a rental out of my own pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488503October 8, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My vehicle lost power exiting the freeway. I went from 70 miles an hour to 10 miles per hour in a matter of seconds. The Check Hybrid system, Turn off engine HEV ! triangle showed up on the dash, then the car slowed to a halt. I had to get my vehicle towed home, then towed to the dealer the next day. The problem with this is, for the past year, the Check Hybrid System HEV light would come on. I took it to the World Car Hyundai North dealership in Live Oak, Texas and a few months later, it's doing the same thing. My vehicle was in the shop at World Car Hyundai from March 24, 2022 until 9/9/2022. I drove my vehicle one week, went out of the country for 2 weeks and upon return, coming from the airport almost home, the car does the same thing. You would think after having my vehicle for 6 months, the problem would be fixed. I started bringing my car in for this problem September of 2021. I was told, I needed an oil change, a new battery, ne plugs, codes checked, etc. None of this seemed to fix my vehicle, because a few weeks later, the car would slow to an almost stop and I would have it towed to the dealership again. There has been several mechanics working on my vehicle and they've all said something differently. My vehicle was never written up for the correct problem until recently, when the manager was able to drive my vehicle and it stopped on him. I don't feel safe driving this vehicle anymore. I have taken this car to the dealer ship for the same problem, actually once in 2018 and every other month since 2021. I've been inconvenienced, , put on hold, far to long, I need a new vehicle and I need a loaner car, while my they're trying to figure out what to do. I've been told I needed a new engine twice, but all of a sudden, it passes the engine test and there is something else that the dealership is trying to do to fix the problem. Well, since I've been taking my car back and forth to the dealership, it is now out of warranty. The car remains unsafe to drive .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488472October 8, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488342October 7, 2022
AIR BAGS
Involved in a head on crash with a deer at 63 mph. Front end completely smashed in. All components including air bag sensor detached from vehicle on impact. Airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11488214October 6, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle began to shake violently. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle off to the side of the road and turned the vehicle off. After restarting the vehicle, the vehicle was still shaking. The contact drove the vehicle to her residence at approximately 10 MPH. The contact had called an independent mechanic to her residence who diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488265October 6, 2022
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE
The truck button has disintegrated twice now and needs a manufacturers recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488276October 6, 2022
ENGINE, UNKNOWN OR OTHER
I was driving down the street and the all the dashboard lights came on and suddenly the car died. My safety was put at risk because it was near the entrance of the highway on ramp. The car was towed to a local shop where they performed diagnostic testing. Upon further inspection, the shop replaced the starter. However, car will not turn on. Shop stated engine had had failed. The shop stated the car needs to be towed to a Hyundai dealership due to recalls of other Hyundai vehicles. My car is not included in the recall campaign. Prior to the car stopping, there were no warning lights or engine problems prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488279October 6, 2022
STEERING
2020 Sonata......Steering wheel has started to make a raspy, rubbing noise when turned. When researching this problem on U tube, it is apparently a fairly common problem with Hyundai vehicles. The fix requires that a bearing in the steering be replaced. If not replaced I would imagine that the bearing would eventually seize up and the car could not be steered. I checked with local dealership and they were not aware of the problem and couldn't tell me if it would be covered by my warranty. I only have 9500 miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488288October 6, 2022
ENGINE
My engine failed and was repaired under a campaign recall. Tim Short in Pikeville ky kept my vehicle 3 months to install new engine. Check engine light came on on the way home the day I picked it up. Made appointments to go back and have it checked and they said catalytic converter was clogging up but it would be my responsibility to fox it at my cost. Asked If it would be safe to drive oh yes you may lose a little Power over time but should be fine. Left the dealership and didn't make it home the car started vibrating and shit down got it started back and barely made it to a place to pull off. Car had no power, smoke boiling out of engine and exhaust. Dealership and hyundai refused to cover having it towed back. This last engine was the 3rd engine put in this vehicle due to recalls and this one didn't even make it 3 weeks . There is definitely an engine problem with hyuandi.. inhav been left without a vehicle for 3 months and have to have it towed back again at my cost. I wasn't even given a rental while it was being repaired. The car has 121,000 miles but has had 3 failed engines. Something needs to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488208October 6, 2022
SERVICE BRAKES, SUSPENSION
driving turning onto a ramp onto the expressway and when applied the brakes the car lost control and hit 4” curb and had no control over the car, which bounced to shoulder of road. Front tire was loose from suspension and rotor on braking system was broken in pieces. Caliber was also hanging and cv suspension was undone.couldn’t stop car until it came to a rest on shoulder
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11487933October 5, 2022
ENGINE
For the past several months I have been experiencing extreme oil consumption. I drive my Hyundai Sonata 2016 an average of 120 miles per week and I am required to put in at least one quart of oil each week. This is not normal and there is a serious internal problem with my engine. I am not leaking any oil whatsoever, therefore, the engine is burning oil . The Planet Hyundai dealership in Golden, CO has told me that they have many cars with the same problem waiting to get their engines replaced under warranty. Planet Hyundai has told me there is nothing more to be done and I need a new engine and to contact Hyundai Headquarters, which I have. I have an extended warranty I purchased when I bought the car and it goes for $100,000 miles or July 2, 2023. My extended warranty has referred me to another Hyundai dealership in the Denver area and they are telling me I need to do a combustion cleaning for approximately $1000. Then I have to wait till I drive another 1000 miles and then they will let me know how my engine is doing? If one Hyundai dealership says there is nothing more they can do why would another Hyundai dealership (MacDonald . Please help and thank you so much for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487964October 5, 2022
ENGINE
Vehicle has excessive oil consumption. Has been an issue for some time now. Same engine is under recall for the rods/valves malfunction. vehicle has had regular maintenance done. there is no aftermarket work done to the engine. Vehicle has been to the dealer for this issue 3 separate times now and the issue is progressively getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488030October 5, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while reversing out of a parking space, the vehicle suddenly stalled. The contact waited for a while before being able to restart and drive the vehicle. The failure also occurred while idling at a red light. The check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure was 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487841October 4, 2022
ENGINE
2018 Hyundai Sonata SEL-Cylinder Misfire with engine oil consumption. It is a hazard to drive a vehicle that can cut off or engine lock up while driving. The same applied to 2014 -2015 Hyundai and Kia vehicles. Hyundai and Kia were required to replace the motors in those vehicles. Due to vehicles been unsafe to drive. The vehicle is currently at the dealership now. First was told that engine was going to be replace under warranty. Due to problem of lack of compression. But will not replace engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata