Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11507070February 13, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle started stalling without warning. The contact pulled over on the side of the road and the vehicle lost motive power and stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V568000 (Engine). The contact was referred to the dealer for assistance. The vehicle was towed to the dealer. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The vehicle was not repaired. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507086February 13, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The Engine Light is on and when you first take off ,you can’t press the gas pedal as much as the engine start shaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506814February 12, 2023
ELECTRICAL SYSTEM
I’ve had this vehicle for exactly 6 months. First incident where I thought the company I bought it from lied to me because they said they topped off my oil. In reality it guzzles oil excessively, I paid $600 to get it cleaned out & add oil. 2nd incident my car shut off at a McDonald’s drive through, no indication of warning of shutting off until 30 seconds before all error codes on dash. 3rd incident as of 02/07/23 car completely out of oil when I had an oil change a month & a half ago. Had someone come & bring me oil & it seemed to get me a mile away to school, did my school stuff & then tried to get home (30 miles away). When trying to get home my car wouldn’t exceed 60mph and when I got to 62mph it was decreasing speed. After a few moments after noticing that, all error codes on dash came on and I thankfully was able to pull over on the freeway without being hit by anyone. My car completely shut down, called a tow truck, while I waited 3 hours for assistance. I was then notified(by the first shop I took it to) the next day that my motor is BAD & I’m lucky that I was able to pull off to the side of the road when I did. A week prior to the 3rd incident random chunks of painting ripped off my vehicle(on the top of my trunk, above the passenger door & on the back side of the passenger door). I had my vehicle towed a second time to the Hyundai dealership themselves and the towing company asked the color of vehicle/make and model and instantly said oh is it your motor? I was weirded out because I was wondering how he knew. He mentioned to me that he has towed 25 Hyundais in the last 9 months. I said well you’re on a role, you can now make it 26. I was also never notified of any recalls on this vehicle until 2 days after the 3rd incident I did my own research and called Hyundai dealership myself & that’s when I was made aware of a recall. Insurance also states that this isn’t something I can claim? & I’m currently waiting to hear back from the dealership themselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506737February 11, 2023
ENGINE
The engine is leaking oil in my garage. The car has 50,000 miles and is constantly loosing oil. It is 100% dealer maintained, and is current on all scheduled service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506740February 11, 2023
STEERING
In October 2022 my power steering failed as I turned into the drop off circle at my child's school. The traction light and another hazard light came on and function did not return until vehicle was restarted. I know experience clicking sounds coming from steering system when ever I turn 90 degrees or more. My vehicle barely has 44000 miles and clearly is experiencing the same manufacturing defect that hundreds of owners have reported here. There need to be an emergency recall to prevent anyone from getting hurt or even worse. Steering is a necessary function when you have such a massive piece of machinery to control. If Hyundai ignores this issue it is clear they are ok with having weapons out on the road that were supposed to be quality vehicles. Once you can't control a vehicle it becomes a weapon and since this issue seems to correct itself although it leaves defects afterwards people can't determine when it will happen again. I need my car and have children. Hyundai be the company you advertise as, this is showing you have no concern for your customers safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506741February 11, 2023
ENGINE
I bought a car from rightway automotive Fort wayne Indiana it's been in the shop several times and currently in the shop since December 22, 2022 to still today February 11th 2023. This time my car is at hoosier car store in Fort wayne Indiana and has told me several times it done and then keeps turning around with another problem and I can't get rightway or hoosier to respond and tell me what's going on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506539February 10, 2023
ENGINE
ENGINE FIRE “RECALL” -ENGINE FIRE / ALREADY HAD A FIRE INVESTIGATOR INSPECT MY VEHICLE - MY SAFETY WAS AT RISK , IM NOT HURT PHYSICALLY, BUT IM EMOTIONALLY TRAUMATIZED ,PTSD - THE PROBLEM WAS CONFIRMED BY HYUNDAI . VEHICLE WAS INSPECTED BY HYUNDAI’s INSPECTOR & MERCURY INSURANCE INSPECTOR. They said there was a leak in my engine which they had replaced the long block of my engine do to an engine recall . They replaced that in 2020. -NO WARNING LIGHTS On 01/03/23 I was at a stop light, I started to smell gas in my car , then I saw white smoke , i then looked at my gauges to see if there was any warning lights were on but there wasn’t . My heat temperature was normal . As I looked up I noticed black smoke started coming from my vehicle . I quickly shut off my car but that didn’t help stop the smoke . I literally got out of my vehicle rite before flames engulfed my vehicle . I immediately called 911 . & then contacted my insurance & Hyundai
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11506541February 10, 2023
STEERING
Steering wheel hardens as vehicle picks up speed, making it difficult to turn the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506633February 10, 2023
ENGINE
The engine has stalled in middle of the road on several occasions. I have a had an independent service center confirm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506666February 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE, ELECTRICAL SYSTEM
Engine keeps losing power not sure why & also abs brake system out of nowhere when accelerating in freeway they automatically brake sometimes for safety feature
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506721February 10, 2023
STEERING
Power Steering failed on 4-lane highway. Is available for inspection. I was able to slow down and hard-steer to shoulder of road with cars whizzing by. Problem has not been confirmed by dealer or service center because it just happened a few hours ago. All shops are closed. No, the problem has not been inspected by the manufacturer, police, insurance representatives or any others. Warning light came on with steering wheel icon before it failed. I had no idea what icon meant until I came home and googled it to learn it is "Electric Power Steering (EPS) Warning Light". Also the warning light icon of car on wavy lines came on (Electronic Stability Control (ESC) Indicator".) Meanwhile I'm terrified, this has never happened before. After a few minutes I cranked the car, turned steering wheel back and forth. Warning lights turned off. I slowly drove it on home, keeping to far right in case I had to leave road again. After I got home, I did thorough research to find out what had happened and I see there have been numerous reports of 2017 Hyundai Sonata EPS cases reported. Why hasn't Hyundai issued Recalls on the 2017 EPS problems? This is a serious safety issue. People could die. There needs to be a Recall on this car and Manufacturer should pay to have this issue remedied as soon as possible in order to prevent death or serious injury in these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506397February 9, 2023
STEERING
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at various speeds, the power steering failed, causing the steering wheel to become very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 16V190000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet notified of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506438February 9, 2023
STEERING:STEERING WHEEL /HANDLE BAR:YAW/ANGLE SENSOR
The contact owns a 2009 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the passenger's side front wheel was seized due to a malfunctioning yaw sensor. The ESC warning light was illuminated. The contact deactivated the traction control to prevent the failure from recurring. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and sent the contact a gift card for a diagnostic test. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506149February 8, 2023
ENGINE
There is a rod barring warranty on my car for my engine. My engine has completely faulted. Hyundai has informed me that they are going to take at least 3 months to fix it and will not give me a vehicle for the time they have mine. I took my car to the shop to check it out, a week before it went out and Hyundai was fighting it, so I wasn’t able to get it there until it completely went out after trying to figure it out for a week prior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506156February 8, 2023
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
The car suddenly stopped idling while driving at around 40-45 mph and everything seemed normal until it would not drive but the car was on and then the steering was difficult to pull over to a safe area and the brakes were hard to brake and stop but when it came to a full stop the vehicle dash warning lights were flickering and shut off. When I tried to attempt and start the vehicle it would not start but everything turns on ike normal al the lights except the engine was not on. Also it started smelling like some sort of electrical components were burning or something but I couldn't see any smoke or anything coming from the engine area but it seemed like electrical burn somewhere in the car. The vehicle is very unsafe to drive since there was no kind of warning lights or sounds and just stopped working while driving. The vehicle is well maintained and up to date with maintenance services. It became inoperable and had to be towed home since I ended up stuck in a unsafe spot in the middle of a busy street and waited hours for someone to tow it back to my house because it was already about 1 or 2 in the morning. The next day had hired a mechanic to come and do the diagnostics and repairs and still doesn't start or drive and I had to hire another mechanic to diagnose the problem again and was told that the motor is seized and I would need a new engine and other work done on it as well and so me and my family are stuck without a car which is our only car and no more money to fix the car and have no way to bring my child to school and also take my wife to work and etc etc since this problem and don't know what's wrong with it after spending so much money trying to have it fixed so possibly a lemon car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506246February 8, 2023
ENGINE, UNKNOWN OR OTHER
My 2015 Hyundai Sonata Sport 2.4L is burning through oil like crazy and has been for a while now and I had no Idea. I get oil changes like I am suppose to do per the sticker and miles. Recently I drove about 4 hours away from home and I smelled burning but I had just got my breaks done and a oil change so I assumed it was the breaks . I got back home and still smelled the smell took it to the shop and they told me it was bone dry with NO oil at all. I was not at my mileage from the sticker so it wasn't time for me to get another oil change. They then told me these cars burns oil like crazy but that was the fist time anyone told me this and I have never had this issue ( I've had the car since Jan 2020 with no issues) They put more oil in it and told me to come back when it reaches the mileage. I went back to get my oil change and once again it was BARE!!!!!! They did the oil change and 2 weeks later I started my car and white smoke came from the engine part under the hood through my exhaust pipe AND my VENTS!! It was so much smoke I was afraid a fire was going to start!!! I lost a day at work and my daughter missed a day at school. Turns out I have a oil leak and I need my Valve seal cover gasket replaced. Not once did my oil light come on and TWICE my car had been completely out of oil! I am going to get my engine checked because who knows if it has done any damage (hopefully none). My car has never overheated or my check engine light has never came on. I see there a recall for this exact situation but the years covered was from 2008 or something until 2014 and I have a 2015! This is clearly a ongoing problem with Hyundai and something needs to be done. This is not a sweep under the rug issue. Its literally ruining peoples cars and we are left to fend for ourselves. Something or someone needs to advocate for the customer because the company clearly is not listening to complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506298February 8, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505954February 7, 2023
ELECTRICAL SYSTEM, ENGINE
After taking my car in multiple times to be serviced for a "Hybrid System Warning" mid last year, they were unable to read any error codes or diagnose any issue. I took it to two separate dealerships with no luck fixing the issue. I then completely broke down due to the same "Hybrid System Warning" on the highway on 7/26/22 heading to Pigeon Forge, TN with two children in the car. I had to have my car towed to the closest Hyundai dealership in Knoxville. They were unable to diagnose and fix my car within the timeframe I was in town. Since Hyundai would not provide me with a loaner, I had to get a rental car to get home that I was not reimbursed for. We ended up paying out of pocket to replace the safety plug/fuse and the power relay assembly on 8/9/22. After having the car back for three months, the warning popped up again on 10/18/22 just as it did earlier that same year. I immediately called to schedule a service appointment with Hyundai and had to wait almost four months to get a service appointment here in Cincinnati. The appointment was on 1/26/23 and they have yet to "replicate the issue" so they are unable to diagnose the car. I am supposed to pick up the car this week even though it's a safety hazard. I have had two cases open with Hyundai Customer Affairs but since they cannot diagnose the car, there is nothing they can do. They have been absolutely no help at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506016February 7, 2023
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 129,476.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506083February 7, 2023
ELECTRICAL SYSTEM
The vehicle has stalled in traffic numerous times since I bought it in 2016 creating a traffic safety issue. Without warning the lights on the dash will flash and the car dies. I have worried each time that traffic behind me would collide with my car. #1 1 1/2 years into ownership this occurred. They replaced part of the EV charging system that was overheating on the cars. (RECALL) # 2 1 /2 years into ownership the air-conditioner failed and the car stalled in traffic due the air-conditioner failing. (REPLACED UNDER EXTENDED WARRANTY) # 3 Last year I complained that a Hybrid Overheat Message would come on switching to EV mode and the transmission felt like it was slipping occasionally, and the battery only held 20 miles of charge, rated for 27. They refused to change the battery system under the lifetime warranty. #4 Last summer car stopped charging (REPLACED INVERETER UNDER EXTENDED WARRANTY) This month car stalled on the roadway, lights flashed on dashboard. Could have been rear-ended, Had to coast to a stop and restart the car. Took to dealer the said the replaced an EV computer for 5K (REPLACED COMPUTER UNDER EXTENDED WARRANTY) 3 days later same issue, stalled on busy street without warning. Took to dealer and the replaced the cars main battery, charging me $450.00 3 Days later it stalled again without warning in traffic, It's not back in the shop. THIS VEHICLE HAS MAJOR SAFETY PROBLEM. IT'S EXTREMELY DANGEROUS TO HAVE A CAR STALL IN TRAFFIC WITHOUT ANY PRE-WARNING. THE DESIGN IS DEFECTIVE. THE CARS NEED TO BE RECALLED AND BOUGHT BACK AT FULL PRICE BY THE HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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