Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11540559August 24, 2023
STEERING
While driving, I was in the middle of a left turn and had a reduction of the power steering assist system. I had to hit the brakes before entering the opposing traffic. I had to muscle the steering wheel to get out of the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540626August 24, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle in front of her stopped abruptly, prompting her to slam on the brakes. The contacts vehicle was rear-ended by another vehicle, which caused her to crashed into the vehicle in front of her.The air bags failed to deploy. The contact stated that the crash caused her to hit her head. The contact was transported to the hospital by emergency services. The contact did not recall whether she had sustained a head injury. A police report was filed. The dealer was notified of the failure. Additionally, the contact stated upon taking the vehicle to a local Pep Boys for oil change, she was informed that the oil gasket was leaking. The vehicle was taken to an independent mechanic, where the oil gasket was replaced, and the oil change was completed. The contact stated that she later noticed that the vehicle had consumed 2 quarts of oil after 2,000 miles. The vehicle was taken to the dealer, who requested service records in order to perform an oil consumption test. The contact stated that the failure increased to 4 quarts of oil after 2,000 miles. The vehicle was taken to the local dealer, where an oil consumption test was performed and the contact was informed to return every 1,000 miles for additional testing. The vehicle was taken back to the dealer, who informed the contact that they could not provide assistance unless the engine was knocking. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 5,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11540631August 24, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 45 MPH uphill, the vehicle decelerated unintendedly to approximately 35 MPH and gradually accelerated as needed. There was no warning light illuminated. The contact stated that the failure recurred while driving on another occasion. The check engine warning light illuminated. Additionally, the contact stated that on the third occurrence, the vehicle lost motive power and shutoff after pulling into a parking lot. The check engine warning light, the battery warning light, and the low oil pressure warning light were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540349August 23, 2023
POWER TRAIN, SERVICE BRAKES
I would like to write about my experience with New Port Richey Hyundai. I have owned a Hyundai Sonata Hybrid Limited since 2015. I take immaculate care of my car and it only has 65,000 miles. All maintenance has been done regularly and on time. For the last six months I have had a warning light and alarm going off for a few seconds once in a while, which shuts off my cruise control. I took the car in, in the spring of 2023 to have the codes read and no problems were found. Finally, In July of 2023, while my wife was in traffic it started again and totally shut off the car. Unfortunately, the brakes did not work as well. She was going up a slight incline and was able to come to a stop. The brake pedal went completely to the floor. The warning was about a Hybrid System Failure. It was very upsetting to her that her brakes failed when the Hybrid system had a problem. This should never happen! Once the car was towed to New Port Richey Hyundai in Florida, we were told that the car would be look after. The car was returned in the middle of July 2023 with a new electric motor installed. Everything was working fine until today, August 23, 2023. The same warning light that I brought the car in for in May 2023 is going off again. It only stays on for a second or two, so I don’t have time to read it. I really hope this car does not shut off again with no brakes when traveling on the interstate. As mentioned before the car has low miles and is well cared for. This should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540392August 23, 2023
ENGINE
Vehicle died while on a city street, it could not be restarted. It was in the middle of the street with oncoming traffic on both sides. The vehicle would not start for Firestone or the Hyundai dealership. After signing over the car to the dealership on 6/30/23, it was inspected by the service department over a month and a half later (8/9/23). They now say it was part of a safety recall and Hyundai approved it for a new engine. When the vehicle died, there was no warning signs, messages, smoke, sounds, or any other symptoms prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540395August 23, 2023
STRUCTURE:BODY, POWER TRAIN
The paint on the vehicle is peeling. It started on the roof and has progressed to the hood, frond fenders, and trunk. Because I am not the first owner, Hyundai will not not cover repairs. On 23 Aug 2023 I also had to replace the transmission at 115,416 miles. Again, Hyundai refused to cover any repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540437August 23, 2023
ENGINE
Oil leaking, replaced gaskets Oil continues to burn at a fast rate. Putting up to 6qt oil extra every month. Oil changes have been regular. Dealership only cleaned engine and told me that was all they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540173August 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
The contact’s daughter owns a 2015 Hyundai Sonata. The contact stated that while the vehicle was idling, the vehicle hesitated. The contact stated that his daughter had to depress the accelerator pedal to rev the engine. The contact then stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated and stalled. Additionally, the contact stated that on another separate occasion while his daughter was driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact’s daughter was able to regain control of the vehicle and depressed the brake pedal to stop the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where the vehicle remained. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539939August 21, 2023
ENGINE
Motor is bad per dealership but will not cover it due to car having a branded title
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539816August 21, 2023
ENGINE
The car has an oil consumption problem as noted by dealership when following through with oil consumption test. The car has had several instances of stalling upon starting , car shakes and has no power. Yesterday I was 50 miles from home and car attempted to stall and it was 105 degrees outside. I am becoming afraid of this car. No, thankfully no fatalities at this time or I would not be sending in a claim if I were a fatality. There has been no attempt to fix the car which is still under warranty. Is the warranty not valid? One reason to buy the vehicle was for the warranty. I have records for oil consumption test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539763August 21, 2023
POWER TRAIN
There was a transmission recall that was addressed back in early 2023 by the dealership that presented as a 1st gear stutter within a month of purchasing the car back in May 2022. At the time I was told if the reprogramming didn't work, the transmission would need to be replaced. The vehicle was driven very little but I was told it would need a couple of weeks of regular driving to ensure the fix took. If it didn't I was advised to bring the car in immediately. The car stayed in the garage and didn't get driven until July when it was taken on a 100+mile trip when I realized that the first gear was starting to jerk upon shifting. I finally called Hyundai about possibly trading it in and eventually on Aug 21, 2023 called the service dept to give them a heads up I'm going to bring it in. However was told I would have to now rebook the appointment and got one for Dec 22, 2023. I mentioned that this was under the recall issue but was informed that they would have to do diagnosis to confirm that. In the meantime they didn't offer any other recourse or priority to have this addressed. I can't afford to pay for another vehicle out of pocket in the meantime. Also, now it's showing that recall issue as repaired even though that may have not happened as of now. I'm concerned that something bad might happen in the meantime and I don't seem to have any other options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539612August 20, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
RIGHT WHEEL SPEED SENSOR FAILED IN FEB 2023 NOW LEFT REAR WHEEL SENSOR HAS FAILED IN AUG HAS 50486 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539631August 20, 2023
ENGINE
While I was driving the car shut off by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539548August 19, 2023
ENGINE
I had my original motor replaced with a REMANUFACTURED motor from Hyundai in June of 13 due to faulty headgasket upon pick up of the vehicle 2 days later the REMANUFACTURED motor starting having the same symptoms as the original motor with failing headgasket…I took it to Hyundai of Las Vegas who claims everything is fine when it’s not they told me to take the car back when it’s not safe and to bring it back when the coolant and or oil is empty I have a 12 month 12k mile warranty they they are trying to push off the problem tell it’s up so they don’t have to warranty it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539274August 18, 2023
FUEL/PROPULSION SYSTEM
Strong gas Odor from inside the vehicle low pressure fuel pump is leaking from underneath the back seat of the vehicle down the side of fuel tank onto the exhaust it can cause a fire fuel pump is cracked on nipple the pressure line connects to that runs to the motor on the vehicle repair cost is over 1000 dollars to replace the fuel pump to fix the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539096August 17, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:SENSOR
The contact owns a 2011 Hyundai Sonata. The contact stated that after the manufacturer performed Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) the vehicle failed to shutoff as needed. Additionally, the alarm was activated while starting the vehicle. The contact disconnected the battery to shutoff the vehicle. The vehicle was taken to the dealer, where pliers were used to remove the key fob and a second key was used to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539260August 17, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539012August 16, 2023
STEERING, ENGINE
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538816August 16, 2023
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
My right brake light has melted my housing due to the bulb getting too hot and my cruise control suddenly stopped working one day the light comes on but when I go to hit the set button it doesn't set or activate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538846August 16, 2023
POWER TRAIN
The contact owns a 2021 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the oil warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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