Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11552548October 30, 2023
ENGINE
My son was driving my car home from work and while waiting at a light, he went to go in the car would not move the engine. He just died right there in the middle of the street on him. He was stuck in the middle of the street for quite some time waiting for a tow truck because it was way too dangerous for him to get out of the car. It was during traffic hour. The car only had like 48,000 miles on it. After repaired by the dealer car started having other issues with the engine light coming on with intake manifold but dealer claimed that part is not covered, which that part is part of the engine that they supposedly replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552697October 30, 2023
STRUCTURE:BODY
I took my car to the mechanic for a “once over” before driving from New Jersey to North Carolina. This car has only 41,000 original miles on it as we bought it new in 2005. Upon inspection, the mechanic came back with certain repairs that are needed due to age; but he was extremely concerned about a severe safety issue that the subframe had rotted out and needed to be replaced. This is a known corrosion issue with other years of manufacture for this model. There was a class action suit for this specific issue for 1999 to 2004 Sonatas. The subframe threatens to collapse from rust at any time and is an extreme hazard to the driver, passengers, and others on the road. There was absolutely no warning of this issue prior to this inspection, making it even more dangerous as it affects many drivers who are unaware of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552753October 30, 2023
ENGINE
I was driving and when I made a left turn I heard a sucking type of noise coming from the engine. I immediately made an appointment at my local Hyundai dealership, however they were booked for another month so I made it at my local mechanic shop. After inspection by the mechanic I was told and confirmed that the noise was a result of having barely ANY OIL LEFT IN MY ENGINE!!! Because the oil pan had a hairline crack in it and had leaked the oil out. My check engine light had never come on through this process. This is so dangerous because my engine could have eventually seized while being in traffic with potential harm to both myself, people in my car and other vehicle traffic!!! Also, WHO KNOWS HOW MUCH DAMAGE WAS DONE TO MY ENGINE AS A RESULT OF THIS!!! My engine can be ruined!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552755October 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I went to start my car up 10 days ago and it began to alarm with a message to check the brake system. My car was stuck and wouldn't drive. This also happened in July 2022 while I was on the highway. I could no longer accelerate and the gas pedal no longer gave power. I had to put on my hazard lights and coast to the far right lane. I took it to the Hyundai dealership near by and they said it wasn't safe to drive. I left it there and was told that Hyundai would replace the part in good faith at no charge but charged me $700 for labor. This is becoming a problem. I was told the car could catch fire while driving or while parked and that I could continue to drive it. I decided not to drive it because I do not feel safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552493October 29, 2023
ENGINE
I bought this car 1 year and 2 months ago from a Hyundai dealership. The car was close to 73,000 miles. A few days after I got the car I started hearing this noise that sounded like a rattle coming from the front while accelerating to about 2,000 RPM. Due to my work, I went back to the dealer after 1,000 miles and explained to them about the noise and they duplicate it. The engine was consuming oil when I bought the car, I went back to the dealer and never did any testing on oil consumption. The problem got worst and worst. I started a claim with Hyundai Corp and I waited for 4 months to the an approval and they are only covering 50% of the engine. Dealer says I have to pay $3,200 to start engine replacement process, with no payment plan. Now I have a debt of $17k and no car. Engine has no compression on cylinder 3, which causes a misfire and makes the car unsafe to drive and leaves me unemployed with a child and bills to take care of. Thank you Hyundai, nice job 👍🏻.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552367October 28, 2023
ENGINE
My vehicle has an engine safety recall and Hyundai is refusing to fix it. They are giving every excuse in order he book not to repair it. It is a dangerous safety issue. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552328October 27, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving Home from work and I fell a sleep behind the wheel and Hit a park car. The police report states that my impact speed was 50mph. My insurance company is very concerned that my Air Bags or sensors are defective and that I contact you immediately. Due to the damage and impact of the accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11551973October 26, 2023
ENGINE
Engine seized on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551981October 26, 2023
ENGINE, VEHICLE SPEED CONTROL
The contact owned a 2016 Hyundai Sonata. The contact stated that while her son was driving at approximately 45 mph, the check engine warning lights illuminated. The vehicle began to shake, lost power, and failed to accelerate. The driver pulled over and noticed smoke, and the vehicle caught fire. The fire department was on the scene and extinguished the fire. It was unknown if a police report was filed. There were no reported injuries. The air bag did not deploy. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired.The insurance company deemed the vehicle a total loss. The manufacturer was not contacted. The contact mentioned that in 2021, the motor may have been replaced.The failure mileage was approximately 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11551996October 26, 2023
UNKNOWN OR OTHER
The trunk lid on my 2014 Hyundai Sonata will not open. This is a safety issue since there is no way to access the spare tire if needed and there is no emergency exit. The left rear passenger seat is able to be folded down but it is the narrow one and there is no way to reach the seat release for the right-hand side which would allow someone to climb into the trunk and try to release from inside. Even then, it may not release based on what has been reported online. It seems there is a recall for later Hyundai Sonata model years (NHTSA report 21V619000 recall #208 for the 2016/2017 model year) but the problem exists as well in the 2011-2017 Sonatas. NHTSA should expand the model years in the recall or issue a new recall that covers the 2011-2017 Sonatas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552023October 26, 2023
ENGINE
Engine (Electronics / electric) Cruise Speed Sixty mph (+ / - ) Engine Power Ceases: RPM Instant decrease to Below Idle (Driver Display Indicator Blank {No Warning Light} Safety Halt To Roadside. Hear Engine continues Rotating Power "ON" Below Normal Idle Rpms. :Time Varies One minute - Sometimes Two Minutes: Suddenly Normal Idle Power RPMs - Driver's Dispay Illuminates with normal data Information (No Warning Light {Normal} ) Can Accelerates / drives Normally at any chosen Speed Occurance Distance Varies: Forty Miles From Start Point, {approx Last Week September 2023: October 21, 2023, Morning: From Start Point, {approx one-quarter mile distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552089October 26, 2023
ENGINE
Engine failure. Metal in the engine oil pan. P1326 code. No warranty coverage and no recall. Replacing the parts myself. Vehicle went into limp mode without warning. Oil bypassing one of the pistons. Lower end was loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552112October 26, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Hyundai Sonata. The contact stated that after the vehicle was started, there was a loud sound coming from under the hood. The check engine warning light was illuminated. The dealer was notified of the issue, and the vehicle was towed to the dealer where it was diagnosed and determined that the fuel hose had failed and needed to be replaced. The contact was informed by the dealer, that the fuel hose was replaced, and the VIN was included in NHTSA Campaign Number: 18V934000 (Engine) however, the contact was then informed by the dealer that the vehicle failed to start and diagnosed that the vehicle experienced unknown electrical failures. The vehicle was not repaired and remained at the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551796October 25, 2023
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the engine oil level was low and there were metal shavings in the engine oil. The independent mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where a second oil change was performed. The dealer also performed three oil consumption tests every 1,000 miles. In the first oil consumption test, the engine oil level was 2 1/2 quarts less. In the second oil consumption test, the engine oil level was 1 quart lower, and in the third oil consumption test, the engine oil level was 1 1/2 quart lower. The dealer informed the contact to return for the fourth oil consumption test after another 1,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the failure recurred. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551819October 25, 2023
ENGINE
while traveling at interstate speeds vehicle engine failed along with some associated electronics. Vehicle was a risk of being impacted by other vehicles traveling at greater speed until moved to the shoulder. Vehicle was towed and inspected by service center that stated the engine was seized up due to possible bearing issues. No warning lamps illuminated until time of engine failure. Vehicle has not yet been inspected by Hyundai or insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551922October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a 2012 Hyundai Sonata Hybrid that has a problem with its ABS Module. It is overheating and causes my car to stop its brake and motor functions while driving. I contacted the dealership to get a rental or replacement in the meantime and they told me there is nothing they can do and to drive with caution. I called the manufacturer to get a rental for the meantime and they told me the same thing. I have looked on the recall documents and it says they should give me a vehicle in the meantime if it is unsafe to drive. Please, I don't even want the car at this point because of all the problems with it and with my dissatisfaction with customer service from any Hyundai business. But if I could just get a car that is safe to drive while I wait for the recall to have a remedy , I would take that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551282October 23, 2023
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
While driving on the freeway, the Hybrid system warning, safely stop and do not drive will alternately flash with check brake and continuously the alarm sound with the park brake red light. The car would loose acceleration, and the brake pedal goes to the floor when applied. Once stopped, I restarted the car and the same things happen. The car can accelerate on and off for about 5mph. Brake pedal still goes to the floor. After restarting the car for 30-minutes- 1 hour, there are no warning lights or alarm. The car can be driven again. I brought to independent mechanic and found the code C1604 and there’s a recall 251 on ABS brake system- recommended to bring to dealer. Brought to dealer, they say that recall 251 had no fix yet. They diagnosed that the safety plug relay needs to be replaced. Dealer replaced it and said that the car is fixed. Pick up the car from the dealer. After 20 miles of driving the same problem occurred- Hybrid system warning, safely stop and do not drive will alternately flash with check brake and continuously the alarm sound with the park brake red light. Had the car towed back to the dealer. After 2 days, the dealer says it’s possibly a transmission issue. I asked how come it wasn’t diagnosed the first time around? No clear response.issue occurred 4 times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551296October 23, 2023
VEHICLE SPEED CONTROL
I was driving and the car slowed down in mid street on a busy road and started to stop then it sped up very fast then it slowed down again and sped up very fast again I had to drive all the way home 15 minutes without barley pressing the gas I went to AutoZone to get a code reader to see if what had happened would pop up on it and they said nothing but that incident was very strange because it has never happened before and it happened out of nowhere on a very busy street
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551339October 23, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
when using the turn signals, either way, the headlights cut off. sometimes they flicker back on and sometimes they stay off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551356October 23, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HEV WARNING TURN OFF ENGINE CAR STARTED SHAKING while driving on the interstate gas pedal went to the floor car started making a loud noise from the engine I put car in park and it would not move for 45 minutes at a stop sign
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata