Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10400980May 16, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD SURGE FORWARD. DURING THE FAILURE THE ACCELERATOR PEDAL WOULD MOVE BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO ANOTHER AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401142May 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STOPS OR STALLS ON SHIFTING FROM FIRST TO SECOND GEAR. IT HAS JUST DIED MERGING INTO TRAFFIC FROM A STOP SIGN AND I HAVE BEEN FORCED TO ROLL TO THE SHOULDER. IT WILL NOT ALWAYS PULL UP AN INCLINE FROM A STOP SUCH AS A STEEPER DRIVEWAY. I HAVE BEEN SUCCESSFUL TO "FIX' THIS BY SHIFTING INTO NEUTRAL AND THEN BACK IN GEAR. THIS PROBLEM IS WELL DOCUMENTED IN THE HYUNDAI FORUMS ON LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399782May 10, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED THE 2010 HYUNDAI SANTA FE NEW WITH ONLY 60 MILES ON IT IN JUNE 2010. IN JANUARY 2011 WE BEGAN SMELLING A FUEL SMELL. THIS OCCURRED ONLY AFTER THE CAR WAS RUNNING AND SHUT OFF THEN SUBSEQUENTLY TURNED BACK ON LESS THAN AN HOUR LATER LIKE WHEN RUNNING ERRANDS. I NEVER SMELLED GAS IF THE CAR SAT OVERNIGHT. WE ALSO WOULD EXPERIENCE AN INTERMITTENT LONG CRANK. I BROUGHT THE CAR TO THE DEALER IN JANUARY 2011 AND THEY REPLACED 2 O-RINGS THAT THEY STATED WERE LEAKING AND FOUND FUEL AROUND. AFTER THESE WERE REPLACED, I STILL HAD THE SAME PROBLEMS. I BROUGHT THE CAR BACK IN FEBRUARY 2011 AND NO KNOWN PROBLEMS WERE FOUND BY THE DEALER. AGAIN, I BROUGHT THE CAR BACK IN MARCH. THIS TIME THEY FOUND FUEL IN THE CHARCOAL CANISTER. THEY STATED I WAS OVERFILLING THE TANK WHICH WAS WHY THERE WAS FUEL IN THE CHARCOAL CANISTER. AFTER SPEAKING WITH THE MANAGER, THEY AGREED TO COVER THE PART AND LABOR AT NO CHARGE AND REPLACED THE CHARCOAL CANISTER. AFTER THIS WAS REPLACED, I NO LONGER EXPERIENCED THE LONG CRANK BUT I STILL SMELL GAS AFTER RUNNING ERRANDS. HYUNDAI WILL AGAIN BE LOOKING AT THE CAR FOR ANY OTHER PROBLEMS, BUT THE DEALER IS REALLY STUMPED SO FAR ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399229May 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2003 HYUNDAI SANTA FE IN DECEMBER 2008. THE VEHICLE OPERATED WELL FOR SIX MONTHS. SUDDENLY, WHILE DRIVING ON THE FREEWAY ONE DAY, THE CAR BEGAN TO JERK. THE PROBLEM WENT AWAY FOR TWO MONTHS, THEN RETURNED MORE VIOLENTLY WITH THE VEHICLE TURNING OFF WHILE AT STOPS AND DRIVING IN TRAFFIC, EVEN AT 35 TO 40 MPH. I NOTICED THE RPM'S DROP SUDDENLY WHEN THE CAR JERKS. HOWEVER, THE CHECK ENGINE LIGHT DOESN'T COME ON, AND NEITHER DO ANY OTHER INDICATORS THAT SOMETHING IS WRONG WITH THE VEHICLE. I HAVE PAID TO GET THE CRANKSHAFT SENSOR AND COILS REPAIRED ON THE CAR, BUT THE PROBLEM STILL PERSISTS. AFTER ALMOST THREE YEARS OF HAVING THE VEHICLE, WHICH I AM STILL PAYING OFF TO THE FINANCE COMPANY, THE CAR STILL JERKS WHILE DRIVING EVEN AT 30 MPH WITHIN IN A 2 MILE RADIUS OF MY HOME. I HAVE TO DRIVE THE VEHICLE SLOWLY, WITHOUT ACCELERATING AND SUDDEN STOPS TO KEEP THE JERKING TO A MINIMUM. I HAVE CALLED HYUNDAI USA ABOUT THE PROBLEM, BUT THEY CANNOT DO ANYTHING BECAUSE I NO LONGER HAVE THE WARRANTY, SINCE I AM THE SECOND OWNER. THE HYUNDAI DEALERSHIP CANNOT PINPOINT THE PROBLEM AND NEITHER CAN OTHER MECHANIC SHOPS. I AM PRACTICALLY PAYING FOR A CAR THAT DOESN'T WORK! I HAVE SEEN THAT THERE ARE SEVERAL OTHER OWNERS WHO HAVE THIS PROBLEM, AND HAVE HEARD THAT THERE WAS A RECALL IN CANADA ABOUT THE SAME ISSUE ON THE CAR JERKING, BUT NOT IN THE UNITED STATES. I SERIOUSLY BELIEVE THERE NEEDS TO BE A RECALL FOR THIS SAME PROBLEM HERE IN THE U.S. BEFORE A SERIOUS ACCIDENT OCCURS, SUCH AS WITH TOYOTA VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398893May 4, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 3 MPH AT A STOP LIGHT THERE WAS SUDDEN ACCELERATION UP TO 60 MPH. THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR. THE BRAKE PEDAL AND THE EMERGENCY BRAKE WERE APPLIED AT THE SAME TIME AND THE VEHICLE SLOWED DOWN. AFTER FIFTEEN MINUTES THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE AND THEN TOWED TO THE DEALER. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398977April 29, 2011
VISIBILITY
WHILE DRIVING DOWN THE HIGHWAY, I OPENED MY SUN VISOR AND EVERYTHING WAS FINE, THEN SUDDENLY IT DROPPED DOWN INTO MY LINE OF SIGHT JUST DANGLING BY SOME WIRES! I COULD HAVE BEEN SERIOUSLY INJURED! AFTER TRYING TO PUSH IT BACK UP INTO THE HOLE, TO ONLY HAVE IT FALL DOWN IN MY FACE AGAIN AT ANY GIVEN TIME, I HAD TO JUST REMOVE IT COMPLETELY! TO ADD INSULT TO INJURY, THE PASSENGER SIDE VISOR DID THE SAME THING 2 DAYS AGO. I JUST CAN'T BELIEVE THE CHEAP PARTS USED ON THESE VISORS, THE KNOWLEDGE OF THE SAFETY HAZARD, AND THE LACK OF ACTION TAKEN TO FIX THIS! I WILL NEVER BUY A HYUNDAI AGAIN IF THIS IS THE SERVICE I AM GOING TO RECEIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397991April 27, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE HEADLIGHTS, FOG LIGHTS, LICENSE PLATE LIGHTS AND TAILLIGHTS ALL FAILED AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THE BULBS WERE REPLACED BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED SEVERAL CITATIONS DUE TO THE FAILURES. THE FAILURE BECAME WORSE UNTIL NO EXTERIOR LIGHTS WERE OPERABLE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 46,600 AND THE FAILURE MILEAGE WAS APPROXIMATELY 8,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397097April 22, 2011
SUSPENSION:FRONT
ON APRIL 21, 2011 WENT TO BACK SUV OUT OF MY DRIVEWAY WHEN THE FRONT LEFT TIRE WENT FLAT. AFTER REMOVING THE TIRE FOUND TIRE HAD A HOLE ON INSIDE WALL OF TIRE . THIS WAS CAUSED BY THE COIL SPRING PROTRUDING OUT. UPON FURTHER INSPECTION FOUND THE COIL SPRING BROKEN. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I FEEL VERY LUCKY THIS DID NOT HAPPEN WHILE DRIVING AT A HIGH RATE OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396609April 18, 2011
SUSPENSION:FRONT
I WAS TRAVELING DOWN THE HIGHWAY AT 70MPH WHEN, ALL OF A SUDDEN, I HEARD A BANG AND THE CAR VEERED OUT OF CONTROL. IT WAS A TERRIFYING EXPERIENCE. I REGAINED CONTROL OF THE CAR I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD TO INVESTIGATE AND I NOTICED THAT THE COIL SPRING BROKE. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO THE HYUNDAI DEALER AND THEY CHARGED AN OUTRAGEOUS AMOUNT TO REPLACE. NOT VERY LIKELY THAT I WOULD PURCHASE ANOTHER HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396643April 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL AND WAS COASTING. WHEN THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL THE RPMS INCREASED AND THERE WAS A HARD BUMP AND A SHUTTER FELT INSIDE THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TRANSMISSION ADAPTER WAS RESET, THE KEEP ALIVE MEMORY AND ADAPTIVE VALUES WERE CLEARED, AND AN ECU UPDATE WAS PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE CONTACT WAS TAKING THE VEHICLE TO THE DEALER A FORTH TIME FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,889. UPDATED 5/9/11 *CN THE CONSUMER STATED THERE WAS A HARSH SHIFT BETWEEN 20-30 MPH. THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES FOR THE SAME PROBLEM AND THE TRANSMISSION WAS REPLACED TWICE. UPDATED 08/17/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396070April 16, 2011
SERVICE BRAKES, ELECTRIC
OUR 2007 HYUNDAI SANTA FE KEEPS HAVING BRAKE PROBLEMS - SEIZING, UNEVEN WEAR OF PADS, ETC. THE DEALERSHIP REPLACES THE PADS WHICH CONTINUE TO WEAR OUT OR WEAR VERY UNEVENLY EVERY FEW THOUSAND MILES (APPROX 5,000). OUR UNDERSTANDING FROM AN INDEPENDENT MECHANIC WE HIRED IS THAT THE CALIPERS AND THE SLIDER BRACKETS ARE POORLY MACHINED (EDMONDS ALSO REPORTS THE SAME PROBLEMS); THESE ARE THE REAL REASON THE BRAKE PADS WEAR UNEVENLY AND CONSTANTLY NEEDING REPLACING EVERY FEW THOUSAND MILES. PLEASE CONSIDER A RECALL OF ALL OF THESE CARS. OTHER MODEL YEARS ARE ALREADY UNDER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395871April 14, 2011
FUEL SYSTEM, GASOLINE
GAS/FUEL SMELL COMING FROM ENGINE COMPARTMENT INTO CABIN OF 2010 HYUNDAI SANTA FE GLS (2.4 L AUTOMATIC). SMELL IS NOT NOTICEABLE AT COLD START OVERNIGHT, OR AFTER A COUPLE OF HOURS OF SITTING. SMELL IS VERY NOTICEABLE AFTER THE VEHICLE IS DRIVEN TO OPERATING TEMPERATURE AND THEN SHUT OFF FOR ANYWHERE FROM 10 MINUTES TO AN HOUR. THE FUEL SMELL COMES DIRECTLY INTO THE CABIN WHEN THE HVAC SYSTEM IS SET TO VENT, BUT NOT ON RECIRCULATE. DEALER HAS REMOVED AND REPLACED FUEL INJECTORS AND FUEL RAIL. SMELL STILL PERSISTS. THIS IS A DAILY OCCURRENCE. THE SMELL ALSO OCCURS WHEN STOPPED FOR ANY AMOUNT OF TIME WHILE DRIVING/IDLING. THE SMELL OCCURS WHEN THE VEHICLE'S ENGINE IS OFF, BUT THE KEY IS TURNED TO THE POINT THE HVAC WILL TURN ON. THIS MEANS THE SMELL OCCURS REGARDLESS OF WHETHER THE ENGINE IS RUNNING OR NOT. THE SMELL ACCUMULATES UNDER THE HOOD AND IS STRONGEST NEAR THE PASSENGER SIDE MIDDLE. THE SMELL IS BAD ENOUGH TO PERMEATE CLOTHES WHILE DRIVING AND TO BE SMELLED INSIDE THE HOUSE WHEN THE DOOR TO THE GARAGE IS OPENED. IT'S BAD ENOUGH TO FORCE PARKING THE VEHICLE OUTDOORS. IT APPEARS THIS ISSUE IS BEING DISCUSSED ON THE HYUNDAI FORUMS WEBSITE AND MOST COMPLAINTS ARE FOR THE HYUNDAI SONATA AND SONATA TURBO, BUT THE DESCRIPTION OF THE ISSUE AND POTENTIAL SOLUTIONS POINT TO THE SAME CAUSE FOR MY SANTA FE. THE DEALER HAS ACKNOWLEDGED THE SMELL, BUT NOT IN WRITING. THE VEHICLE HAS BEEN IN FIVE TIMES FOR THIS COMPLAINT - TWICE WITH WORK DONE, TWICE WITH NO WORK DONE (CLAIM WAS COULD NOT REPLICATE), AND ONCE I WAS SENT HOME BEFORE ANY WORK WAS DONE AS THE SERVICE REPRESENTATIVE DETERMINED THERE WAS NOTHING THEY COULD DO AT THAT TIME. THERE APPEARS TO BE NO KNOWN SOLUTION TO THIS ISSUE COMING FORTH FROM HYUNDAI AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395283April 8, 2011
POWER TRAIN
TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. HE ALSO NOTICED THAT THE RPMS WOULD INCREASE AND DECREASE WITHOUT APPLYING PRESSURE TO THE ACCELERATOR PEDAL. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT SINCE THE COMPUTER DID NOT DISPLAY ANY ERROR CODES THEN THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395199April 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FLOORS MATS AND HOLDERS WERE FRACTURING ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS DUE TO NORMAL WEAR AND TEAR. THE MANUFACTURER WAS CONTACTED WHO AGREED WITH THE DEALER AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,313.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394393April 6, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE WITH A WEBASTO HILLANDIA SUNROOF, MODEL NUMBER 6380122. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY) AND HAD BEEN IN CONTACT WITH THE MANUFACTURER IN REGARDS TO A RECALL. THE MANUFACTURER ADVISED THAT THE PART NEEDED FOR REPAIRS WAS NOT AVAILABLE AND ON BACKORDER. THE SUN ROOF COULD NOT BE USED WITHOUT THE CLIP. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394086April 3, 2011
ENGINE AND ENGINE COOLING, SUSPENSION
THE DRIVER'S SIDE COIL SPRING BROKE ON MY 2004 HYUNDAI SANTA FE AT 40,000 MILES. I WAS DRIVING DOWN A STREET AND THERE WAS A LOUD EXPLOSION TYPE SOUND, MY VEHICLE ACTUALLY FELT LIKE IT JUMPED, ALL THE DASH LIGHTS CAME ON AND THE ENGINE DIED. I WRESTLED WITH THE WHEEL TO GET THE CAR OVER TO THE SIDE OF THE ROAD BUT I WAS STILL IN THE ROAD. THERE WAS A WOMAN IN FRONT OF ME GETTING OUT OF HER CAR WITH A TODDLER AND I CAME CLOSE TO HITTING THEM AS I TRIED TO CONTROL MY TRUCK. I'M SO GLAD I WASN'T GOING FASTER THAN 10-15 MPH. THE REPAIR AGENT SAID HE'D NEVER SEEN THIS HAPPEN AT LESS THAN 100K+ MILES, AND IT TOOK OUT THE BRAKE LINE AND FUEL LINE ON THAT SIDE AS WELL. TOTAL COST WILL BE $1500. AS THE TIMING BELT ALSO NEEDS CHANGING. NOT HAPPY. I SEE MANY OTHER COMPLAINTS OF THIS SITUATION (COIL SPRING GOING ON HYUNDAI SANTA FE AT LOW MILEAGE), BUT I DON'T SEE ANY KIND OF REPARATION OFFERED BY THE COMPANY OR ANY RECALL. THERE SHOULD BE - THIS IS NOT ACCEPTABLE. I'M NOT LIKELY TO BUY A HYUNDAI AGAIN. *TRW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393952April 1, 2011
SUSPENSION:FRONT, SUSPENSION:REAR
I DRIVE A 2003 HYUNDAI SANTA FE, DRIVEN IN MD, 136K MILES. THE STEERING WHEEL WAS NOT HANDLING RIGHT IN THE CAR, IT WOULD PULL BACK AND FORTH WHILE DRIVING AT ALL SPEEDS, IT WAS WORSE IN WET CONDITIONS. I BROUGHT MY CAR INTO THE HYUNDAI DEALER FOR REGULAR MAINTENANCE AND ASKED FOR THEM TO LOOK INTO THE STEERING WHEEL PROBLEM. THE REPRESENTATIVE TOLD ME THAT MY FRONT CONTROL ARM HAD RUSTED INTO THE SUB-FRAME OF MY CAR. WHAT OCCURRED IS WHAT THE NHTSA ID # 09V123000 RECALL WAS SUPPOSED TO FIX. I HAD THE RECALL MAINTENANCE PERFORMED ON MY VEHICLE APPROXIMATELY FIVE MONTHS AGO. I THINK HYUNDAI MOTOR COMPANY SHOULD BE RESPONSIBLE FOR THE REPAIR OF THIS PART BASED ON THE TIME THAT ELAPSED BETWEEN INITIALLY ADDRESSING THE RECALL AND TODAY. FAILURE TO FIX THIS MALFUNCTION WOULD MOST LIKELY RESULT IN A CRASH OR OTHER DAMAGE TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393957April 1, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AND DRIVING AT LOW SPEEDS, THE ANTI-LOCK BRAKES WOULD THEN ENGAGE INDEPENDENTLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393709March 30, 2011
ELECTRICAL SYSTEM
WHILE DRIVING HOME RECENTLY ON A 70 MPH 4 LANE HIGHWAY AT APPROX 11 PM OUR 2008 HYUNDAI SANTA FE SUDDENLY LOSS POWER WHILE CLIMBING A SMALL GRADE. THE CHECK ENGINE LIGHT, ESC AND TRACTION LIGHTS ALL TURNED ON, THE ENGINE WAS STILL RUNNING BUT WE COULD NOT MAINTAIN SPEED, I IMMEDIATELY TURNED ON THE HAZARD LIGHTS AND LOOKED FOR SOMEWHERE TO PULL OFF THE ROAD UNFORTUNATELY I WAS ON THE INSIDE LANE JUST PASSING A SEMI-TRUCK AND TRAILER, THERE WAS A GUARDRAIL NEXT TO THE INSIDE LANE SO I HAD TO WAIT FOR THE SEMI TO PASS BEFORE I COULD MERGE TO THE OUTSIDE LANE TO PULL OFF TO THE RIGHT, BY THE TIME I WAS ABLE SEVERAL VEHICLES CAME FROM BEHIND AND TWO VEHICLE SLAMMED ON THEIR BRAKE TO AVOID HITTING OUR VEHICLE. I WAS LUCKY TO NOT BE REAR ENDED AND HAD JUST ENOUGH MOMENTUM TO GET TO THE SHOULDER. I NOTICED THAT THE VEHILE WAS NOT RUNNING CORRECTLY AND SHUT OFF THE ENGINE. I CHECKED ALL FLUIDS AND MADE SURE THAT ALL BELTS AND HOSES WERE IN GOOD ORDER, THERE WERE NO VISABLE ISSUES. I RESTARTED THE VEHICLE AND ALL LIGHTS RESET EXCEPT THE CHECK ENGINE LIGHT. I SLOWLY DROVE THE VEHICLE TO THE CLOSEST EXIT AND THE VEHICLE DID THE SAME AS THE FIRST TIME CUTTING OUT AND LOSING POWER BUT I WAS OFF THE HIGHWAY BY NOW AND SAFELY IN A PARKING LOT. THIS VEHICLE WE HAVE OWNED SINCE NEW AND HAVE HAD ALL SERVICES DONE AT HYUNDAI DEALERS ACCORDING TO THE MANUFACTURE'S PRESCRIBED MAINTENANCE SCHEDULES AND THE VEHICLE HAS ONLY 35,700 MILES ON IT. THE VEHILCE WAS TOWED TO THE CLOSEST DEALER AND TO MY SURPRISE THE SERVICE DEPARTMENT KNEW ABOUT THIS ISSUE BECAUSE OF 2 TSBS (TSB09-FL-003-2, TSB-10-FL-010)(NHTSA ITEM NUMBERS: 10032793,10034649) THAT WERE EXISTING ON THIS VEHICLE THAT CAN CAUSE THIS FAILURE. I SERIOUSLY THINK THAT THIS KIND OF FAILURE SHOULD BE A RECALL RATHER THAN JUST A TSB IF IT IS A KNOWN ISSUE WITH THE VEHICLE TO PREVENT POSSIBLE CRASHES IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393592March 29, 2011
SUSPENSION:FRONT
2003 - HYUNDAI SANTA FE - MARCH 29, 2011. THE FRONT RIGHT SPRING BROKE ON MY SANTA FE AND PUNCTURED THE TIRE. LUCKLY I WAS JUST PULLING OUT OF A PARKING LOT AND NOT ON THE ROAD. HAD THIS HAPPENED WHILE I WAS DRIVING, I MAY NOT BE HERE TODAY. I HAD TO REPLACE BOTH FRONT SPRINGS, STRUTS, AND FOUR NEW TIRES FOR THE ENTIRE COST OF $1300. I WOULD LIKE HYUNDAI TO BE RESPONSIBLE FOR THIS REPAIR COST SINCE IT WAS THERE DEFECTED SPRING THAT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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