Hyundai Santa Fe Complaints
8,019 consumer complaints on file.
- #10491973January 9, 2013AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS 12V354000 (AIR BAGS: FRONTAL: SENSOR/ CONTROL MODULE) AND 11V472000 (AIR BAGS:FRONTAL). THE CONTACT ALSO STATED THAT AFTER THE REPAIRS, THE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT BELT TENSION SENSOR WIRING HARNESS CLIP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,784. THE CURRENT MILEAGE WAS APPROXIMATELY 62,550. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492501January 8, 2013SUSPENSION
STARTED VEHICLE, PLACED IN REVERSE, SUSPENSION COIL ON FRONT DRIVERS SIDE BROKE, PUNCTURED NEW TIRE, AND BROKE STRUT. HAVE RESEARCHED ONLINE AND FOUND THIS TO BE HAPPENING ACROSS THE COUNTRY WITH THE 2005 SANTA FE. UNFORTUNATELY, IT'S NOT BEING REPORTED TO THE RIGHT PLACE. THIS COULD BE A DEADLY SITUATION IF HAPPENS WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491265January 7, 2013POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
2013 HYUNDAI SANTA FE. CONSUMER STATES ISSUES WITH HESITATION AND STALLING WHEN ACCELERATING. *TGW THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS CAUSED BY ELECTRONIC FUEL INJECTION, WHICH WAS COMMON AMONG SEVERAL BRANDS OF AUTOMOBILES AND THERE WAS NO FIX FOR THE PROBLEM. THE HESITATION AT ACCELERATION OCCURRED AT SLOW SPEEDS WHILE TURNING AND THE ENGINE WOULD MOMENTARILY STALL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491627January 7, 2013AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491636January 7, 2013AIR BAGS
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE. THE AIR BAG LIGHT IS STILL ON, THE DEALER STATES I WILL NEED A NEW SEAT TO RECTIFY THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491493January 4, 2013ENGINE, VEHICLE SPEED CONTROL
AS I WAS DRIVING AT APPROXIMATELY 35MPH GOING UP A HILL, MY 2008 HYUNDAI SANTA FE ACCELERATED AT A VERY HIGH RATE OF SPEED AND PUSHING THE BRAKES AT FULL PRESSURE ONLY SLOWED THE VEHICLE IT WOULD NOT STOP AND THE ENGINE REVVED. I WAS IN A PANIC BECAUSE VEHICLES WERE IN FRONT OF ME AND I ALMOST SLAMMED INTO THEM. I MANAGED TO PULL TO THE SIDE AND TRAVEL ON THE SIDE OF THE ROAD TRYING TO STOP MY VEHICLE. I FINALLY SHIFTED FROM DRIVE TO NEUTRAL ALL THE WHILE PUSHING THE BRAKES AND GOT THE VEHICLE IN PARK. I HAVE NEVER BEEN SO SCARED IN MY LIFE AND FORTUNATELY DID NOT HIT ANY OTHER VEHICLE. I CALLED A TOW TRUCK TO TOW THE VEHICLE TO MY GARAGE BECAUSE I WAS TO AFRAID TO DRIVE IT. I AM AWAITING DIAGNOSIS.. UNFORTUNATELY IT WAS LATE FRIDAY AFTERNOON AND THE GARAGE WAS CLOSED. THEY WILL NOT BE ABLE TO LOOK AT UNTIL MONDAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490879January 3, 2013ENGINE, POWER TRAIN
TL* THE CONTACT OWNED A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE SITTING IN PARK ON AN INCLINE, THE VEHICLE ERRONEOUSLY SHIFTED OUT OF GEAR, CAUSING IT TO ROLL AWAY. IN ADDITION, THE VEHICLE WOULD STALL WITHOUT WARNING WHEN ATTEMPTING A TURN. THE VEHICLE WAS RESTARTED AND BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490629January 1, 2013POWER TRAIN
THE CAR WAS PARKED ON A SLOPING DRIVEWAY. THE KEYS WERE REMOVED FROM THE IGNITION AND THE CAR WAS SHIFTED TO PARK. A 2 YEAR OLD CHILD ALONE IN THE CAR MANAGED TO SHIFT FROM PARK TO NEUTRAL WITHOUT THE KEY BEING IN THE IGNITION OR APPLYING ANY BRAKE PRESSURE. THE CAR THEN ROLLED DOWN THE DRIVEWAY AND INTO TRAFFIC. BY SHEER LUCK AND ADRENALINE, I MANAGED TO RUN AFTER THE CAR, GET THE DOOR OPEN, DIVE IN, AND STOP THE CAR BY DEPRESSING THE BRAKE PEDAL WITH MY HAND BEFORE AN ACCIDENT OCCURRED. AFTER THIS EVENT, I WAS ABLE TO REPRODUCE THE SHIFT-FROM-PARK-TO-NEUTRAL-WITHOUT-KEY-OR-BRAKE BEHAVIOR 100% OF THE TIME. THIS IS EXTREMELY DANGEROUS.... MY KID COULD HAVE BEEN HURT OR WORSE. THIS CAR SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490652January 1, 2013POWER TRAIN
WE BOUGHT IT 10/5/2012. WITHIN SEVERAL DAYS OF BUYING IT MY HUSBAND TOLD ME IT HAD BEEN STALLING OUT AFTER STARTING FROM A STOPPED POSITION. WE ALSO NOTED IT HESITATES SEVERELY AT TIMES DURING ACCELERATION, INCLUDING ON THE HIGHWAY. WE HAVE THEIR BLUE LINK WITH A MONTHLY VEHICLE REPORT AND IT HAS BEEN REGISTERING SOMETHING WRONG WITH THE CHASSIS AND POWER TRAIN IN THE REPORTS FROM NOV. AND DEC. 2012. WE HAD IT IN FOR SERVICE AND THEY COULD NOT FIND ANYTHING WRONG AND THEY RESET THE BLUE LINK. I CHANGED THE DATE FOR THE REPORT FOR AFTER IT HAD BEEN RESET AND NOW IT SHOWS THAT IT LOGGED 4 ISSUES WITH THE POWER TRAIN. APPARENTLY THOUGH THEY CAN NOT SEE AT THE DEALERSHIP WHAT IT LOGS? THEY DID SHOW ME THAT THEY CAN'T SEE THIS. WE HAVE ALSO HAD THE MESSAGE "FUEL CAP NOT ON" BUT IT IS. ON 12/30/2012 WE HAD IT OUT AND IT HESITATED SO BADLY WHEN GETTING OFF AND ON THE HIGHWAY IT LASTED ALMOST A FULL MINUTE EACH TIME FOLLOWED BY THE CHECK ENGINE LIGHT FLASHING ON AND OFF. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE. DID WE JUST GET THE LEMON? I UNDERSTAND "WE CAN'T DO ANYTHING ABOUT IT UNLESS IT'S DOING IT FOR US", BUT REALLY WHAT IS WRONG WITH THIS VEHICLE? WE HAVE ALSO NOTICE IT DOES THIS STUFF EVERY OTHER TANK OF GAS, SOMETIMES MORE FREQUENTLY. IT DOESN'T MATTER WHERE WE BUY THE GAS AT EITHER AS WE HAVE TRIED ROTATING STATIONS EVERY 5 OR SO FILL UPS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490552December 31, 2012VEHICLE SPEED CONTROL
I WAS AT A MAJOR INTERSTATE INTERCHANGE, OVER 6 HOURS FROM HOME WHEN I HEARD A SLIGHT NOISE AND THE CHECK ENGINE LIGHT CAME ON. THE CAR DECELERATED, BUT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS I PUT THE CAR IN PARK, I HEARD THE ENGINE SUDDENLY REVVING, AS IF I WERE PRESSING ON THE ACCELERATOR. CAR WAS TOWED TO THE CLOSEST HYUNDAI DEALERSHIP, WHERE IT SAT FOR A WEEK, WAITING FOR REPAIRS BECAUSE (I WAS TOLD) THE PART COULD NOT BE LOCATED ANYWHERE IN THE U.S. ON MONDAY MORNING, I CALLED THE SERVICE DEPARTMENT TO INQUIRE ABOUT MY CAR AND I WAS TOLD IT WOULD BE FIXED BY TUESDAY AFTERNOON AT THE LATEST. ON TUESDAY, I CALLED TO CHECK ON THE STATUS OF MY CAR AND WAS TOLD THAT THEY EXPECTED THE PART TO BE IN ON THE NEXT TRUCK. THIS SCENARIO WAS REPEATED TWICE MORE. AT THE END OF THE 3RD DAY, I WAS TOLD THAT THE PART COULD NOT BE LOCATED AND THAT MY CAR WOULD NOT BE REPAIRED.THE WARRANTY COVERS UP TO 3 DAYS OF TRIP INTERRUPTION SERVICE, SO I ASKED WHAT I WAS SUPPOSED TO DO TO GET HOME FOR WORK AND HOW TO GET BACK TO MY CAR. HYUNDAI CONSUMER AFFAIRS TOLD ME MY SITUATION WAS A UNIQUE CASE AND THEY SET UP ANOTHER CASE # AND TOLD ME TO KEEP THE RENTAL AND FILE THE REMAINDER OF THE COST TO THE SECOND CASE AFTER THE TRIP INTERRUPTION CASE WAS SETTLED. I DROVE THE RENTAL CAR HOME AND BACK TO THE SERVICE DEPARTMENT AGAIN THE NEXT SATURDAY, WHEN MY CAR WAS FINALLY REPAIRED. I WAS OUT OVER $600, HAD A BOTCHED VACATION, LOST MY TRUST IN THE SAFETY OF MY VEHICLE AND, AS THE ICING ON THE CAKE, HYUNDAI HAS REFUSED TO REIMBURSE ME FOR THE SECOND CLAIM. IT SCARES ME TO KNOW, NOW, THAT THE THROTTLE POSITION SENSOR HAS BEEN A PROBLEM SINCE THE 2007 MODEL OF THE SANTA FE, CAUSING UNINTENDED ACCELERATION AND SUDDEN DECELERATION, PUTTING INNOCENT PEOPLE AT RISK. IT ALSO SCARES ME THAT THIS COMPANY CONDUCTS THEMSELVES IN SUCH A DECEPTIVE MANNER WHEN DEALING WITH VULNERABLE PEOPLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490185December 27, 2012STRUCTURE:BODY
THE NUT THAT HOLDS ONE OF THE REAR LIFT GATE STRUTS TO THE BODY OF THE CAR CAME LOOSE AND WE BELIEVE DROPPED DOWN BEHIND THE BODY LINER AND POSSIBLY ONE OF THE REAR AIR BAGS. ANYWAY, THIS ALLOWED THE REAR LIFT GATE TO DROP AS IT WAS ONLY NOW BEING HELD UP BY ONE STRUT. THE HYUNDAI DEALERSHIP TOLD US IT WOULD REQUIRE REMOVING THE BODY LINER AND AIR BAG TO GET INTO WHERE THE NUT "MAY" HAVE DROPPED TO IN ORDER TO SECURE IT AND RE-ATTACH IT TO THE BODY OF CAR, AT A COST OF $600. SINCE OUR CAR WAS OUT OF WARRANTY HYUNDAI DID NOT FEEL THEY SHOULD PAY FOR IT, WE CONTENT THAT THIS WAS A STRUCTURAL DEFECT AND HAS NOTHING TO DO WITH MILEAGE, WEAR OR TEAR ON THE VEHICLE, WHICH BY THE WAY IS IN EXCELLENT CONDITION. THE DEALERSHIP CLAIMS THEY NEVER SAW THE VEHICLE AND THEY NEVER WROTE ANY SERVICE REPORT ON IT. WE TOOK THE CAR TO A LOCAL REPAIR SHOP FIRST BUT THEY SAID THERE WAS NO WAY THEY COULD GET INTO THE AREA AND DID NOT WANT TO TRY WORKING AROUND THE AIR BAG. HYUNDAI HAS ESTABLISHED A CASE # 4999075, AND AFTER OUR INITIAL E-MAILS, WE CALLED THEM AND THEY WERE TO GET BACK TO US WITH FURTHER UPDATE, BUT WE HAVE NOT HEARD ANOTHER WORD FROM THEM AND OUR FIRST CONTACT WITH THEM WAS ALMOST FOUR MONTHS AGO. WE JUST TODAY SENT ANOTHER E-MAIL TO THEIR CUSTOMER CONNECT CENTER TO SEE IF WE CAN'T GET SOME RESOLUTION FROM THEM, AT NO COST TO US AS CONSUMERS. THE DEALERSHIP SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE AND IT IS A DANGEROUS SAFETY HAZARD, THE LIFT GATE WILL NOT STAY UP WITH ONLY ONE STRUT AND WE MUST USE A PIECE OF LUMBER TO HOLD THE LIFT GATE UP SO WE CAN USE THE REAR STORAGE AREA. ALL IT WOULD TAKE IS FOR THAT PIECE OF WOOD TO FALL OUT AND DOWN WOULD COME THE GATE WITH SOME FORCE, BUT THERE IS NO OTHER FEASIBLE WAY TO REPAIR THE STRUCTURE WITHOUT A SIZEABLE EXPENSE ON OUR PART WHICH WE DO NOT FEEL IS JUSTIFIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490213December 27, 2012VEHICLE SPEED CONTROL
WHILE DRIVING MY 2012 HYUNDAI SANTA FE (MILEAGE APPROX. 13366) ON THE HIGHWAY IN FAIRLY HEAVY TRAFFIC AT AROUND 70 MPH AND APPLYING PRESSURE TO THE ACCELERATOR, SUDDENLY THE VEHICLE FAILED TO ACCELERATE. I HEARD A LITTLE "BLIP" NOISE AND FELT A VERY SLIGHT JERK, KIND OF LIKE A SUDDEN GEAR CHANGE OR SOMETHING LIKE THAT, THEN THE CAR SUDDENLY STARTED DECELERATING. I BARELY MISSED GETTING REAR-ENDED BY ANOTHER VEHICLE AND MANAGED TO COAST ACROSS TWO LANES OF TRAFFIC TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT. I STOPPED THE CAR AND TURNED IT OFF AND CALLED THE HYUNDAI DEALERSHIP AND ASKED THEM WHAT I SHOULD DO. I TOLD THEM THE ENGINE MALFUNCTION LIGHT WAS ON. THEY INDICATED THAT THEY HAD NEVER HEARD OF A VEHICLE DOING THIS BEFORE. THEY SAID IF THE MALFUNCTION LIGHT WASN'T BLINKING, THE CAR WAS SAFE TO DRIVE AND TO BRING IT IN AT MY EARLIEST CONVENIENCE. ON THE WAY HOME, THE DECELERATION ISSUE HAPPENED APPROXIMATELY 3 OR 4 MORE TIMES.THIS IS AN INCREDIBLY DANGEROUS ISSUE WITH THE VEHICLE. TOOK IT TO A LOCAL DEALERSHIP AND THE PAPERWORK SAID THEY FOUND ISSUE VIA TSB. THEY DID AN ECM UPGRADE. VEHICLE WORKED JUST FINE FOR A MONTH AND A HALF AND THEN THE EXACT SAME PROBLEM OCCURRED AGAIN. THIS TIME I WAS ABLE TO MAKE IT HOME, FORTUNATELY WITHOUT GETTING INTO A MAJOR ACCIDENT. HAD TO STOP AND START THE CAR ABOUT 3 TIMES TO GET HOME. CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO A DIFFERENT DEALERSHIP TO SEE IF THEY CAN FIND THE REAL PROBLEM THIS TIME. AT THIS POINT, I'M NOT SURE IF I WILL EVER FEEL SAFE DRIVING THIS VEHICLE AGAIN. HOW WILL I KNOW IF THE ISSUE HAS REALLY BEEN FIXED? THIS IS A VERY SERIOUS, DANGEROUS PROBLEM THAT COULD POTENTIALLY LEAD TO A TRAGIC ACCIDENT. IT'S HARD TO BELIEVE THAT THERE HASN'T BEEN A RECALL ISSUED TO FIX THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490271December 27, 2012SERVICE BRAKES
BOTH FRONT AND REAR BRAKES HAVE BEEN REPAIRED WITHIN LAST 6 OR 7 MONTHS; HOWEVER, FRONT BRAKES PULSATE (LIKE ABS IS ENGAGING) WHEN BRAKING AT LOW SPEEDS FOR THE PAST SEVERAL MONTHS EVEN BEFORE AND AFTER BRAKE REPAIRS. ON DEC 21, 2012, I DROPPED OFF MY GRANDSON AT SCHOOL AND WENT TO PARK ON A STREET NEXT TO THE SCHOOL. THE FRONT BRAKES PULSATED WHEN BRAKING TO PARK (ABOUT 4 MILES PER HOUR) AND THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I LOST ALL BRAKING POWER -- COASTED TO A STOP (ABOUT 10 FEET). I SUSPECT THE ABS CONTROL MODULE IS BAD FOR SOME OF THE 2005 MODELS. THE 2003 AND 2004 YEAR MODEL ABS CONTROL MODULES HAVE BEEN RECALLED BUT APPARENTLY NOT FOR THE 2005 MODEL YEARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490074December 26, 2012POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
WHILE TRAVELING APPROX 55 MPH, I HIT A FAIRLY SIGNIFICANT POTHOLE. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON AND, AT THE VERY SAME INSTANT, THE GAS PEDAL CEASED TO FUNCTION. THE ENGINE REMAINED RUNNING, HOWEVER THE GAS PEDAL HAD NO AFFECT - E.G. PRESSING THE GAS PEDAL DID NOTHING. I IMMEDIATELY PULLED ONTO THE SHOULDER AND BROUGHT THE VEHICLE TO A COMPLETE STOP. THE ENGINE CONTINUED TO IDLE AND, AFTER LETTING UP ON THE BRAKE, THE VEHICLE MOVED FORWARD ON ITS OWN AT APPROX 20 MPH, MORE THAN EXPECTED UNDER NORMAL IDLE CONDITIONS. THIS CONDITION LASTED FOR APPROX 5 MIN UNTIL I COULD PULL INTO A PARKING LOT. I SHUT THE ENGINE OFF, WAITED A MOMENT, THEN RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. THE VEHICLE WAS REPAIRED AT THE DEALER WHO NOTIFIED ME OF AN EXISTING TECHNICAL SERVICE BULLETIN, #12-FL-004, FROM HYUNDAI. THEY ALSO INDICATED THIS WAS A "KNOWN ISSUE" RELATING TO THE "ECM SOFTWARE." *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490154December 26, 2012VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING HOME FROM VACATION, 600 MILES INTO THE DRIVE AND 200 MILES FROM HOME, I HEAR A LOUD BANG. I LOOK UP TO FIND THAT THE SUNROOF OF MY CAR HAS EXPLODED. NOTHING HIT THE CAR AND NO DEBRIS AT THE INSTANT OF THE EXPLOSION FELL INTO THE CAR. IT SEEMED TO HAVE EXPLODED OUTWARD BUT THERE WAS NO EVIDENCE OF WHAT CAUSED THE EXPLOSION. SMALL SHARDS OF GLASS FROM AROUND THE EDGE OF THE GAPING HOLE BEGAN TO FALL INTO THE CAR, THOUGH THE MAJORITY OF THE GLASS HAD FLOWN OUT BECAUSE I WAS GOING 65MPH. I PULLED OVER, PATCHED THE SUNROOF WITH DUCT TAPE AND TRASH BAGS AND CONTINUED TO DRIVE HOME. I WILL TAKE THE CAR TO THE DEALERSHIP TOMORROW TO GET IT FIXED. AFTER A QUICK GOOGLE SEARCH, I TURNED UP THAT HYUNDAI IS RECALLING OTHER CARS BECAUSE OF THIS PROBLEM. MY CAR HAS A PANORAMIC SUNROOF, JUST LIKE THE VELOSTERS. NHTSA, PLEASE BROADEN YOUR INVESTIGATION OF HYUNDAIS' SUNROOFS TO INCLUDE SANTA FE SPORTS TOO!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10489574December 23, 2012SUSPENSION
I PURCHASED A USED 2003 HYUNDAI SANTA FE FOR MY SON WHICH HE TOOK TO COLLEGE. DURING WINTER BREAK, I TOOL IT TO A LOCAL HYUNDAI DEALER TO HAVE A COMPLETE TUNE-UP, AS WELL AS CHECK A CREAKING SOUND IN THE LOWER LEFT REAR AND A "POP" SOUND WHEN DECELERATING. THE DEALER INFORMED ME THE LOWER REAR LEFT TRAILING ARM IS BAD AND NEEDS TO REPLACED ASAP FOR SAFETY REASONS AT AROUND $500. I CHECKED ONLINE AND DISCOVERED THERE WAS A RECALL ON TRAILING ARMS FOR THIS YEAR, CONTACTED HYUNDAI - WHO PROMPTLY TOLD ME IT WAS NOT COVERED AS I AM NOT IN A "ROAD SALT" STATE. THIS IS A KNOWN PROBLEM WHICH HYUNDAI ADMITS, AND I FEEL ALL OF THE TRAILING ARMS HAVE FATIGUE ISSUES FROM THESE YEARS DUE TO INFERIOR MATERIALS. I FEEL HYUNDAI SHOULD STEP UP AND COVER THE COST, NO MATTER WHAT STATE WE LIVE IN, AS IT IS A MAJOR SAFETY ISSUE THEY ARE WELL AWARE OF. WE HAVE PLENTY OF RAIN, FLOODED STREETS AND "SALT AIR" HERE IN FLORIDA! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10489321December 19, 2012VISIBILITY/WIPER
THE SUN VISOR ON THE PASSENGER SIDE SUDDENLY CAME OFF FROM THE MOUNT THAT HOLDS IT IN PLACE. THE ACTUAL MOUNT WAS STILL ON, HELD BY THREE SCREWS. HOWEVER, THE VISOR CAME OFF AT THE HINGE. I WAS CHANGING LANES ON THE HIGHWAY AND IT COMPLETELY BLOCKED MY VIEW OF THE LANE TO MY RIGHT HAND SIDE AND I CAME CLOSE TO CRASHING. THIS APPEARS TO BE A COMMON PROBLEM. THE INTERNET IS FULL OF REPORTS NOTING THAT THESE VISORS COME OFF SUDDENLY BECAUSE THEY ARE HELD TO THE MOUNTING ASSEMBLY BY WHAT CAN BE DESCRIBED AS A RUBBER BAND. HEAT AND TIME EVENTUALLY CAUSE IT TO CRACK. IF THE DRIVER'S SIDE VISOR FALLS IN THIS FASHION IT WILL LOCK ITSELF BETWEEN THE DASH BOARD AND THE STEERING WHEEL. IT WILL PREVENT ME FROM STEERING THE CAR. NOT TO MENTION, BLOCK MY FIELD OF VIEW AS IT FALLS FORWARD. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS. I TOOK IT TO THE DEALER AND THEY WANTED TO DO THE HYUNDAI DEALER ON OCTOBER 10, 2012 REPAIR "OFF THE BOOKS". THEY WERE GOING TO CHARGE ME FOR THE PART SEPARATE FROM MY REPAIR BILL BUT INSTALL IT FOR FREE SO THAT THERE WOULD BE NO PAPER TRAIL. THE DEALER ADVISED ME THAT THIS HAPPENS A LOT TO THE SANTA FE MODELS. I HAVE PICTURES THAT CAN BE INCLUDED IN THIS REPORT IF NEEDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488957December 17, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP, THE VEHICLE WOULD ACCELERATE TO HIGH SPEEDS. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FAILED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 41,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488743December 13, 2012SEAT BELTS
MY SEAT BELT ALL-OF-A-SUDDEN STARTED POPPING OUT AFTER BEING SNAPPED IN PLACE. IT HAS DONE THIS A NUMBER OF TIMES SINCE LAST WEEK. YESTERDAY, IT MUST HAVE DONE IT ABOUT FIVE TIMES. I HAVE TO KEEP SNAPPING IT IN PLACE AND TUGGING ON IT TO MAKE SURE IT IS SECURE. IT IS ESPECIALLY UNNERVING WHEN IT OCCURS WHILE DRIVING. YOU MAY LEAN TO THE SIDE AND ALL-OF-A-SUDDEN IT POPS OUT. I NEVER KNOW WHEN IT WILL HAPPEN, BUT MY GREATEST CONCERN IT MAY FAIL WHEN I NEED IT MOST, LIKE IN AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488127December 12, 2012AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE MALFUNCTION RECURRED THE FOLLOWING DAY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER WAS 11V472000 (AIR BAGS:FRONTAL). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REMEDY REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0