Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10551502November 8, 2013
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD SWAY TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 800. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO THE PULL TO THE LEFT AND SWAYED FROM LEFT TO RIGHT. THE STEERING WAS ALIGNED. HOWEVER, THE PROBLEM CONTINUED. UPDATED 03/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551227November 7, 2013
VISIBILITY/WIPER
WHILE DRIVING THE SUN VISOR FELL DOWN JUST HANGING BY THE WIRES BLOCKING MY SITE OF THE ROAD. I PUSHED THE POST BACK UP INTO THE HOLE AND IT FELL AGAIN. IT STAYS FOR A WHILE BUT I NEVER KNOW WHEN IT WILL FALL AGAIN. IT IS A SAFETY HAZARD. DEALER SAYS THE VISOR MUST BE REPLACED. IT IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551372November 7, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE ON DASH HAS BEGUN FLUCTUATING WILDLY EVEN WITH FULL TANK OF GAS. NO CHECK ENGINE LIGHT YET BUT BASED ON WHAT I HAVE READ I AM ANTICIPATING A PROBLEM CODE COMING SOON. MY RESEARCH IS POINTING TO THE FUEL LEVEL SENSOR ATTACHED TO THE FUEL PUMP. HOWEVER, ONLY THE WHOLE ASSEMBLY APPEARS TO BE AVAILABLE AND AS SUCH, IT IS HIGHLY COSTLY TO CORRECT. HYUNDAI SHOULD PROVIDE A RECALL FOR THIS DUE TO THE HUGE NUMBER OF PEOPLE EXPERIENCING THE SAME PROBLEM. IT HAS ALSO BEEN NOTED THAT THIS HAS CAUSED VEHICLES TO STALL WHILE ON THE HIGHWAY - THIS HASN'T HAPPENED TO ME YET BUT CERTAINLY INCREASES MY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551176November 6, 2013
VEHICLE SPEED CONTROL
DRIVING MY WIFE'S CAR AROUND 40 MPH AND FOR NO REASON THE CAR STARTED ACCELERATING TO A HIGH RATE OF SPEED AND I HAD TO LAY ON THE BRAKE BUT WHEN I TOOK MY FOOT OFF THE BRAKE IT AGAIN STARTED ACCELERATING AT A HIGH RATE OF SPEED. I PUT THE CAR IN NEUTRAL AND THE ENGINE WAS RACING VERY HIGH I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WAS BACK TO NORMAL. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. TALKED TO HYUNDAI SERVICE AND THEY COULD NOT GIVE ME AN ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550945November 5, 2013
FUEL/PROPULSION SYSTEM, ENGINE
UPON TURNING THE ENGINE ON, MY GAS GAUGE SHOWED EMPTY WHEN I KNEW THERE WAS MORE GAS THAN THAT. THEN IT STARTED TO FLUCTUATE UP AND DOWN . I CHECKED MY RANGE INDICATOR AND IT WAS BLINKING THE WORD "RANGE" (WHICH NORMALLY DOESN'T) AND THE NUMBERS WERE DASHES ONLY. AS I CONTINUED TO DRIVE MY CHECK ENGINE LIGHT CAME ON. IT SHOWED QUARTER TANK THEN EMPTY AND BACK TO SOME GAS. THE RANGE INDICATOR STARTED GOING UP AND DOWN IN NUMBERS AS WELL. I PUT GAS IN JUST TO SEE IF IT HELPED BUT DIDN'T, SHOWING ABOUT 30 MILES FLUCTUATION IN THE RANGE INDICATOR. I CHECKED SOME FORUMS AND APPARENTLY IT IS A VERY COMMON PROBLEM FOR SANTA FES 2008 RIGHT AS THEY REACH 60,000 MILES (AS THE WARRANTIES END AND IT COSTS OVER $600 TO REPAIR!). IT IS A DANGEROUS ISSUE THAT SHOULD BE A RECALL , AS IT POSES A VERY DANGEROUS PROBLEM IF A CAR RUNS OUT OF GAS ON A HIGHWAY OR ANYWHERE DUE TO THE FAULTY GAS FUEL LEVEL INDICATOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550248November 5, 2013
EXTERIOR LIGHTING, STRUCTURE
2013 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO LOW BEAM HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED WHEN DRIVING AT NIGHT, THE FRONT WINDSHIELD HAD A LINE AND SHADOW AT ABOUT HALF WAY POINT TO THE TOP THAT WAS A DARKER SHADE AND AS A RESULT IT WAS VERY DARK AND VERY HARD TO SEE, ESPECIALLY ON POORLY LIT ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550995November 5, 2013
FUEL/PROPULSION SYSTEM
SEVERAL DAYS AGO MY CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE STARTED ACTING ERRATIC. IT WOULD READ PROPERLY THEN READ EMPTY THEN READ HALF FULL. THE DIAGNOSTIC CODE CAME UP THAT IT WAS THE FUEL SENDING UNIT. THIS IS A $4-500 REPAIR AND MY CAR IS JUST OUTSIDE OF THE WARRANTY. AFTER RESEARCH ONLINE IT APPEARS THAT THIS IS A VERY COMMON PROBLEM WITH THE 2007 SANTAFE AND SEEMS TO HAPPEN AROUND THIS MILEAGE. I THINK THAT A RECALL NEEDS TO BE ISSUED FOR THIS COMMON PROBLEM. IT IS A SAFETY ISSUE. THE REPLACEMENT PARTS THEY NOW USE FOR THE PROBLEM HAVE OBVIOUSLY BEEN UPGRADED SO THERE WAS A DEFINITE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550820November 4, 2013
FUEL/PROPULSION SYSTEM
DRIVING FROM MY WIFE'S WORK ALL THE SUDDEN THE GAS LEVEL GAUGE WENT TO EMPTY AND ENGINE LIGHT WENT ON. THE GAS TANK WAS 3/4 FULL. DROVE 1/2 A MILE AND IT MARKED 1/2 A TANK, STOPPED AT TRAFFIC LIGHT, WENT TO EMPTY AGAIN IS BEEN DOING IT FORM THAT DAY ON. AFTER TAKING CAR DEALER I WAS TOLD THE REPAIR IS ROUGHLY $680.00 . THIS IS MY 3RD SANTA FE THAT I PURCHASED 2001 2004 & 2008 AND I ONLY ENCOUNTERED SUCH PROBLEM WITH THE 2008 I HAVE SEEN VARIOUS COMPLAINS ON SUCH " PROBLEM" AND WHY IT SHOULD BE CONSIDERED A "RECALL" BUT THE MANUFACTURER SEEMS IGNORE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550659November 3, 2013
FUEL SYSTEM, GASOLINE
FUEL GAUGE CEASED TO WORK PROPERLY. FALSE READINGS REQUIRED REPLACEMENT OF FUEL SENSORS LOCATED INSIDE THE FUEL TANK. TOTAL COST OF REPAIRS EXCEEDS $525.00. HYUNDAI IS AWARE OF THIS PROBLEM ON SANTA FE MODELS FROM 2007 - 2010 BUT, HAS YET TO INITIATE A RECALL OR REIMBURSE REPAIR COSTS IF VEHICLE WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550589November 2, 2013
VISIBILITY/WIPER
THE PASSENGER SIDE VISOR FELL DOWN. WE POPPED IT BACK IN BUT COULD SEE THE WIRES HANGING OUT. WE CONTINUED TO POP IT BACK IN. WITHIN A FEW WEEKS IT EVENTUALLY BROKE OFF AND NOW IT IS NOT ABLE TO BE USED AT ALL. APPROXIMATELY 6 MONTHS LATER THE DRIVERS SIDE VISOR HAS FALLEN DOWN. I CAN CURRENTLY POP IT BACK IT BUT IT DOES NOT STAY UP LONG. I HAVE NEVER EVEN HAD TO REPLACE A VISOR ON A CAR BEFORE. YOU CAN SEE ON BOTH PARTS WHERE THE CHEAP PLASTIC BROKE OFF. THERE IS DEFINITELY AND ISSUE WITH THESE AND THERE NEEDS TO BE A RECALL. I AM NOT CONFIDENT IN THE PART AND FEAR THAT IF I REPLACE IT THE SAME THING WILL HAPPEN AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550475November 1, 2013
ENGINE
WHILE DRIVING AT SLOW SPEED 10-15 MPH AND BRAKING THE CAR COMPLETELY STALLED, ONCE WHILE TURNING LEFT AND ONCE WHILE GOING STRAIGHT. LOSS OF POWER STEERING AND POWER BRAKES AND NARROWLY AVOIDING HITTING ANOTHER VEHICLE. NO CHECK ENGINE LIGHT CAME ON AND NO CODES STORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550397October 31, 2013
ENGINE
MY ENGINE HAS STALLED AT SEVERAL OCCASIONS BEGINNING AROUND APRIL 2013. THE FIRST 2 EVENTS HAPPENED AS I WAS STOPPED AT A RED LIGHT. I PUT MY FOOT ON THE ACCELERATOR AND NOTHING HAPPENED I HAD TO RESTART THE CAR TO GET IT MOVING AGAIN. THE CAR HAS ALSO STALLED TWICE WHILE I WAS REVERSING INTO A PARKING SPOT AND ONCE AS I WAS TURNING A CORNER I LOST CONTROL OF THE STEERING FUNCTION IN THE MIDDLE OF THE STREET. AS RECENTLY AS OCTOBER 2013 THE CAR STALLED AGAIN WHILE STOPPED AT A RED LIGHT. ALL OF THESE EVENTS HAPPENED AS I WAS STOPPED OR MOVING AT A LOW (LESS THAN 10 MPH) RATE OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550203October 30, 2013
SEAT BELTS:REAR/OTHER
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO REAR SEAT BELT PASSENGER SIDE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, FOR THE SAME PROBLEM, THAT WAS NEVER RESOLVED. THE REAR SEAT BELT ON THE PASSENGER SIDE, WOULD RESCIND OR SLIDE BACK INTO THE OPENING AND THE CONSUMER WAS NOT ABLE TO PULL THE SEAT BELT OUT. WHEN THE SEAT BELT WAS PULLED OUT BY THE MECHANIC AT THE DEALER, IT WOULD NOT STAY OUT. THE DEALER INFORMED THE CONSUMER, IT WAS A MANUFACTURING PROBLEM, AND THERE WAS NOTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549924October 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V355000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549692October 27, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE HAS STALLED IN TRAFFIC WHEN DRIVING UNDER 10MPH AND ALSO WHEN AT A STANDSTILL AT A FOUR WAY INTERSECTION. TOOK THE VEHICLE TO HYUNDAI DEALERSHIP 5.13.2013 AND A THROTTLE BODY PART WAS ORDERED AND INSTALLED 5.21.2013. VEHICLE AGAIN STALLED TWICE AT LOW SPEED AND ON 10.11.2013 (MILEAGE 37,710) AN ECM UPGRADE WAS DONE. YESTERDAY,10.26.2013, THE CAR STALLED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549183October 23, 2013
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE'S ESC WILL COME ON INTERMITTENTLY WHILE DRIVING AND THE VEHICLE APPEARS TO APPLY THE BRAKES CAUSING THE VEHICLE TO VEER VIOLENTLY TO THE RIGHT (A VERY SCARY AND POTENTIALLY DANGEROUS SITUATION, ESPECIALLY AT HIGHER SPEEDS.) THE VEHICLE WAS BROUGHT TO FREEHOLD HYUNDAI SHORTLY AFTER I PURCHASED IT IN 2007 AND IT TOOK OVER A WEEK TO PRESUMABLY DIAGNOSE AND FIX THE PROBLEM. THIS IS AN INTERMITTENT PROBLEM THAT HAS RECENTLY STARTED AGAIN. I CAN DRIVE THE CAR FOR WEEKS WITH NO ISSUES AND THEN SUDDENLY YOU ARE DRIVING AND THE PROBLEM OCCURS. THE CAR IS NO LONGER UNDER WARRANTY AND HYUNDAI WANTS TO CHARGE A FEE JUST TO DIAGNOSE A PROBLEM THAT IS WELL DOCUMENTED ON THE INTERNET AND SHOULD ALREADY HAVE A RESOLUTION IN PLACE. . IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE SUBJECT TO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548887October 22, 2013
ENGINE
MY NEIGHBOR SOLD ME MY CAR. SO HE USUALLY WILL TAKE IT IN FOR MY OIL CHANGES TO SAVE ME THE TRIP. HE PICKED MY CAR UP AS USUAL AND HEADED TO THE DEALERSHIP, WHICH IS ABOUT 25 MILES AWAY. HE CALLED ME LESS THEN A HALF HOUR LATER SAYING THE CAR WAS BROKEN DOWN ON THE SIDE OF THE ROAD. I WAS LIVID. THE VEHICLE WAS TOWED TO CIRCLE HYUNDAI OF SHREWSBURY NJ. THEY DID NOT TOUCH THE CAR THE AFTERNOON IT CAME IN. THAT UPSET ME EVEN MORE. THE NEXT DAY I FINALLY RECEIVED A CALL IN LATE AFTERNOON THAT THE ENGINE SUFFERED A "CATASTROPHIC FAILURE:" MY ENGINE WAS SEIZED. I WAS TOLD MY OIL LEVEL WAS FINE. MY OIL WAS CLEAN. THE COULD NOT EXPLAIN THE CAUSE OF WHAT CAUSED THE FAILURE. I WAS INFORMED THAT A NEW ENGINE WOULD BE INSTALLED. A LONG BLOCK. I HAVE NOT HEARD FROM THE DEALER SINCE. I HAVE TO SAY, I DRIVE ALLOT FOR MY WORK. I ALSO TAKE AT LEAST TWO CROSS COUNTRY TRIPS A YEAR. I DON'T TRUST THIS VEHICLE ANYMORE. I FEEL I AM ENTITLED TO A NEW VEHICLE AT WHAT MY CURRENT LOAD DUE AMOUNT IS. HOW CAN I TRUST THIS CAR TO GET ME TO MY JOB? I SHOOT WEDDINGS FOR A LIVING. I AM PRETTY SURE A BRIDE IS NOT GOING TO WANT TO HEAR ABOUT MY CAR ENGINE SEIZING, THAT IS WHY I MISSED HER WEDDING CEREMONY. HYUNDAI SHOULD MAKE THIS RIGHT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548940October 22, 2013
ENGINE, ELECTRICAL SYSTEM
AFTER STARTING VEHICLE AND WHILE DRIVING, ENGINE SHUTS DOWN IMMEDIATELY AND WITHOUT WARNING. WAS ABLE TO STEER TO THE SIDE OF THE STREET IT AS IT WAS STILL ROLLING. NO INDICATIONS CAME ON AS TO WHAT THE ISSUE MAY POINT TO. I SHUT THE ENGINE OFF AND WAITED FOR A TOW TO MY HOME WHICH I TOTAL TOOK ABOUT 45 MINUTES. ONCE AT HOME THE VEHICLE STARTED WITH NO ISSUES. FOR THE NEXT TWO DAYS MY VEHICLE WAS AT MY MECHANICS AND HE COULD NOT REPRODUCE THE PROBLEM. I WENT AHEAD AND HAD THE TRANSMISSION. FLUSHED AS HIM AND I HAD DISCUSSED AS ONE OF THE LAST THINGS TO GET SERVICED BEFORE WINTER. LATER THAT DAY I DROVE A LONGER DISTANCE WITH TOP SPEED ABOUT 65 MPH WITH NO ISSUES. JUST AS I WAS RETURNING HOME THE CAR SHUTDOWN AS I WAS CROSSING A BUSY INTERSECTION. LUCKILY, AGAIN I WAS ABLE TO STEER THE ROLLING VEHICLE TO THE SIDE OF THE ROAD. I ATTEMPTED TO START A FEW TIMES BUT AFTER A NOT SO PLEASANT SOUND LEFT IT OFF. AFTER BEING COMPLETELY OFF FOR 30 TO 45 MINUTES THE VEHICLE WAS ABLE TO START AGAIN. THIS TIME THE CHECK ENGINE STAYED ON. MY SEARCH ON THE ISSUE POINTS TO A CRANKSHAFT PROTECTION SENSOR, BUT THIS IS NOT A CLEAR SOLUTION AND A COSTLY THING TO FIX IF THIS DOES NOT RESOLVE. I SEE MANY COMPLAINTS ON THE ISSUE WITH NO DEFINITIVE RESOLUTION FOR HYUNDAI OWNERS EVEN BY HYUNDAI TECHNICIANS AS THEY TROUBLESHOOT THE PROBLEM. THIS IS A SCARY THING TO HAVE HAPPEN AND SOME OF THE VEHICLE JERKS ARE RATHER HARD AND VIOLENT. BEFORE THESE SHUTDOWNS BECOME DEADLY PLEASE ADDRESS. MY LAST EXPERIENCE WAS 10/18 MY VEHICLE IS AT MY MECHANIC TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549017October 22, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE TRAVELING ON THE HIGHWAY AT 75MPH THERE WAS A LOUD BANG (LIKE AN M80 EXPLODING). I WAS VERY DAZED AND WAS UNSURE WHAT HAD HAPPENED. THE SUNSCREEN WAS CLOSED AND SEEMED TO BE FLAPPING AS IF WIND WAS BLOWING ON IT. I WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY. WHEN I GOT OUT OF THE VEHICLE I FOUND THAT THE SUNROOF HAD EXPLODED AND THAT THE EDGES OF THE ROOF WERE POINTING STRAIGHT UP. THE SUNROOF WAS CLOSED AT THE TIME OF THE EXPLOSION AND THE TEMPERATURE WAS ABOUT 70 DEGREES. THERE WERE RAIN CLOUDS MOVING IN AND I DO NOT HAVE A GARAGE, SO I WENT RIGHT TO THE DEALERSHIP. I REMEMBER ONE OF THE TECHNICIANS SAYING "WOW, I'VE NEVER SEEN ANYTHING LIKE THAT BEFORE". THE DEALERSHIP INSTALLED PLASTIC CARPET FILM OVER THE HOLE AS THEY DIDN'T HAVE A REPLACEMENT SUNROOF. THE ROOF WAS REPLACED UNDER WARRANTY A FEW DAYS LATER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10548726October 21, 2013
FUEL/PROPULSION SYSTEM
I OWN A 2008 HYUNDAI SANTA FE WITH 40000 MILES THE FUEL LEVEL SENSOR NEEDS TO BE REPLACED. THE FUEL GAUGE IS NOT ACCURATE AND IS MOSTLY READS THAT THE TANK IS EMPTY. IT COST ABOUT $650 TO REPLACE . MY OPINION IS THAT THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. IT ALSO CAUSES THE CHECK ENGINE LIGHT TO COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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