Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10695245March 19, 2015
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
3/18 DRIVING DOWN A ROAD HIT A LARGE POTHOLE ESC OFF AND ABS LIGHTS POP ON THE DASH PRESS THE ESC BUTTON WHICH DID NOTHING.I STOP IN A PARKING LOT TURN THE CAR OFF AND THEN BACK ON THE LIGHTS CAME BACK ON AS I PULLED AWAY THE LIGHTS TURNED OFF. 3/19 I WAS DRIVING AT ABOUT 25-30 AND ALL OF A SUDDEN THE ESC OFF AND ABS LIGHTS CAME ONE ONCE AGAIN I PARK AT THE GROCERY STORE TO SHOP. LEAVING THE GROCERY STORE I TURN ON THE VEHICLE ON THE DASH THE SAME LIGHTS ARE LIGHT UP AS I PULL AWAY THEY TURN OFF NHTSA CAMPAIGN NUMBER: 09V122000 IS A RECALL IN PLACE FOR THIS ISSUE ON MY MAKE AND MODEL VEHICLE BUT IT STARTS FOR THE SANTA FES THAT WERE MANUFACTURED FROM APRIL OF 2007 AND FURTHER. MY SANTA FE WAS MANUFACTURED IN MID MARCH OF 2007 PLEASE LOOK INTO ADDING MY VEHICLE TO NHTSA CAMPAIGN NUMBER: 09V122000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695256March 19, 2015
SEAT BELTS
GETTING READY TO LEAVE A RESTAURANT AFTER BUSINESS DINNER, REACHED FOR SEAT BELT AND IT WAS NOT ATTACHED TO THE CAR. THE BOLT WAS COMPLETED DISLODGED, AND THE SEAT BELT WAS JUST HANGING THERE. THIS IS A BIG CONCERN BECAUSE I COULD HAVE BEEN DRIVING THE VEHICLE EARLIER THAT DAY OR POSSIBLY FOR WEEKS WITH A FAULTY SELF BELT, GIVING ME A FALSE SENSE OF SECURITY. THE DEALERSHIP WANTED EITHER US OR A DEALER REPRESENTATIVE TO DRIVE THE VEHICLE TO BE FIXED. WE SAID ABSOLUTELY NOT, IT NEEDS TO BE TOWED. SEEMS TO ME THEY DON'T UNDERSTAND THAT YOU CANT DRIVE A VEHICLE WITHOUT A WORKING SEAT BELT. ALL HYUNDAI SANTA FE VEHICLES SHOULD HAVE THE SEAT BELTS CHECKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695397March 19, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM ALL OF THE TIRES AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE SLIDERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695003March 18, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
RPM JUMPED WITHOUT DRIVER INCREASING PEDAL PRESSURE, CAUSING SUDDEN UNINTENDED ACCELERATION. DEALERSHIP UNABLE TO IDENTIFY ISSUE. THIS IS THE SECOND OCCURRENCE IN THE LAST COUPLE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694766March 17, 2015
FUEL/PROPULSION SYSTEM
MY 2008 SANTA FE IS EXPERIENCING AN ISSUE WHERE THE FUEL GAUGE SHOWS AS EMPTY WITH THE LIGHT INDICATOR ON AND CORRESPONDING MILES TO EMPTY INDICATOR READING TO ZERO. THIS CONVENIENTLY HAPPENED AFTER MY WARRANTY EXPIRED. I SEE MANY SIMILAR COMPLAINTS ONLINE. HYUNDAI IS NOT OFFERING TO REPLACE/REPAIR. THIS IS A $695 FIX AS THE SEATS NEED TO BE REMOVED TO REACH THE SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694847March 17, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE COMING OFF AN EXIT, THE FRONT DRIVER SIDE COIL SPRING FRACTURED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A METAL GUARDRAIL AND THE VEHICLE DROVE OVER TO THE PASSENGER SIDE AND CRASHED INTO A MEDIAN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM AND THE RIGHT ROTATOR CUFF WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10694457March 16, 2015
FUEL/PROPULSION SYSTEM
IT HAPPENED IN THE MORNING WHEN I STARTED THE ENGINE, THE FUEL GAUGE SHOWED THE GAS TANK EMPTY, THE CHECK ENGINE LIGHT WAS ON, AND THE EMPTY GAS TANK LIGHT WAS ON, EVEN THOUGH THE GAS TANK WAS FILLED 2 DAYS BEFORE AND THE RANGE ON ODO KEEPS FLASHING WITHOUT NUMBER SHOWN. AFTER DRIVING ABOUT 2, 3 MILES, THE FUEL LIGHT WAS OFF, AND THE FUEL GAUGE HAD MOVE UP JUST A LITTLE ABOVE EMPTY LINE. MONDAY MORNING 3/16/15 WHEN I STARTED THE ENGINE TO GO TO WORK, THE CHECK ENGINE LIGHT WAS OFF BUT THE RANGE ON ODO STILL FLASHING. I WAS TERRIFIED WHEN I SEE THOSE LIGHT ON AND OFF, SPECIALLY WHEN DRIVING FOR LONG DISTANCE NOT KNOWING WHEN THE GAS IS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694371March 15, 2015
ELECTRICAL SYSTEM
I FILLED UP THE TANK AND THE GAS GAUGE LEVEL READ EMPTY. CONTINUED AND HAS BEEN ON EMPTY. SOMETIMES IT WILL RISE GRADUALLY TO CORRECT LEVEL. AND WHEN YOU TURN OFF ENGINE THEN IT GOES BACK TO EMPTY. I FIND THIS TO BE DANGEROUS BECAUSE I DON'T KNOW IF THE CAR WILL STOP. I HAVE READ MANY OTHERS THAT HAVE HAD THE SAME PROBLEM. A RECALL IS IN ORDER TO CORRECT THIS PROBLEM FOR THE SAFETY OF ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694099March 13, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE FUELING THE VEHICLE, THE FUEL WOULD INDEPENDENTLY STOP BEFORE THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. UPDATED 4/20/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693939March 12, 2015
AIR BAGS, SUSPENSION, SERVICE BRAKES
UNABLE TO DEPRESS BRAKE PEDAL. THIS IS THE THIRD TIME IN TWELVE MONTHS THAT THIS HAS HAPPENED. LAST MAY 2014 I WAS IN GRAND RAPIDS MICHIGAN GOING ABOUT 45 AND THE SAME THING HAPPENED I KEPT MOVING OVER TO A CLEAR LANE ON MY LEFT TRYING TO DEPRESS THE BRAKE AND HAD TO TURN INTO THE MEDIAN AND DO A U- TURN, THE CAR ROLLED TO A STOP. I GOT OUT AND CHECKED UNDER THE PEDAL AND THERE WERE NO OBSTRUCTIONS. I CHECKED THE BRAKE FLUID RESERVOIR AT THE MASTER CYLINDER AND IT WAS FULL. I GOT BACK IN THE CAR AND TESTED THE BRAKES AND FOUND THEM TO WORK. I CALLED MY HYUNDAI DEALER AND HAD THEM LOOK THE CAR OVER AND THEY HAD NO EXPLANATION. YESTERDAY I WAS IN STOP AND GO TRAFFIC APPROACHING A LINE OF TRAFFIC AND THE SAME THING HAPPENED, I DID NOT THINK TO USE THE EMERGENCY HAND BRAKE BUT THE GOOD NEWS NO DAMAGE. ..UPDATED 03-16-15 *BF ALSO, THE FRONT SPRING WAS REPLACED AND THE AIR BAG LIGHT HAS SINCE ILLUMINATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693662March 11, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). PER THE SERVICE REPORT, THE DEALER REPLACED THE COIL SPRINGS PROTECTOR AND NOT THE ACTUAL COIL SPRINGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693694March 11, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ABOUT 45 MPH ON AN OPEN ROAD, LITTLE TO NO TRAFFIC. THE SUNROOF IN MY SANTA FE SPONTANEOUSLY EXPLODED. WE HEARD A VERY LOUD BANG. A LARGE PIECE OF GLASS FLEW UP AND OUT OF MY CAR. SEVERAL SMALL PIECES OF GLASS FELL INTO THE CAR, ON ME AND MY 9 YEAR OLD DAUGHTER (WHO WAS IN THE BACKSEAT/DRIVER SIDE). THE FALLING GLASS RANGED FROM SLIVERS TO PEA SIZED TO LARGER THAN 2 INCHES. THE GLASS CONTINUED TO FALL INTO THE CAR. I CLOSED THE SUNSHADE ON THE SUNROOF TO TRY TO KEEP THE REST OF THE FALLING GLASS OFF OF US. I WAS ONLY ABOUT 1/2 MILE FROM HOME. I DROVE HOME AND PARKED IN MY GARAGE. THE PANORAMIC SUNROOF HAS 2 PIECES OF GLASS. THE ENTIRE FRONT PANEL WAS SHATTERED, AND HAD A LARGE HOLE JUST TO THE RIGHT OF CENTER. THIS WAS AFTER 6PM. I CALLED THE HYUNDAI DEALERSHIP FIRST THING THE NEXT MORNING. THE SERVICE PERSON I SPOKE TO STATED THIS WAS THE 2ND EXPLODING SUNROOF THEY HAVE SEEN THIS MONTH. I HAD THE CAR TOWED TO THE DEALERSHIP. WHEN WE GOT TO THE DEALERSHIP THE REST OF THE SUNROOF HAD SHATTERED AND FALLEN INTO THE CAR. THE CAR WAS FILLED WITH GLASS. I HAD 2 SMALL GLASS SLIVERS IN MY HAND THAT I EASILY REMOVED. I HAVE A SMALL GLASS SLIVER IN MY CHIN STILL. MY DAUGHTER HAS A FEW SMALL SCRATCHES ON HER STOMACH (SHE WAS WEARING A CROPPED SPORTS TOP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693192March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SIX TIMES. THE CONTACT EXPERIENCED THE SAME FAILURE MENTIONED UNDER NHTSA CAMPAIGN NUMBER: 03V030000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693229March 10, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEED SUDDENLY DECELERATED TO APPROXIMATELY 20 MPH AND FAILED TO ACCELERATE WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO INFORMATION REGARDING THE FAILURE WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672107March 9, 2015
POWER TRAIN
2011 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION ISSUES. *SMD THE DEALER DETERMINED THE REAR COUPLER WAS BROKEN. IT WAS REPLACED. HOWEVER, THE VIBRATION CONTINUED. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY FOUND THE FRONT AXLE WAS BROKEN AND IT WAS REPLACED. THE VIBRATION CONTINUED. THE DEALER BELIEVED THE CENTER DRIVE TRAIN NEEDED TO BE REPLACED*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692800March 8, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FUEL GAUGE LEVEL ERRATIC. CHECK ENGINE CODE INDICATES FUEL LEVEL SENSORS. NO RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692512March 6, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692633March 6, 2015
FUEL/PROPULSION SYSTEM
FILLED UP GAS TANK AND A SHORT TIME LATER GAS GAUGE SHOWED HALF TANK. WE PAID PARTICULAR ATTENTION TO WATCHING GAUGE AND IT RANDOMLY WOULD GO UP AND DOWN. A FEW DAYS LATER THE CHECK ENGINE WARNING LIGHT CAME ON. WE WENT TO OUR MECHANIC WHO CHECKED FOR THE REASON FOR CHECK ENGINE LIGHT AND THE RESULT WAS A CODE INDICATING THAT THE FUEL TANK LEVEL SENSOR WAS WORKING INTERMITTENTLY. THIS IS A REAL PROBLEM AS WE'RE NOT SURE AT ANY TIME WHAT THE LEVEL OF FUEL IS SINCE IT GOES UP AND DOWN. IT IS OBVIOUS IN RESEARCHING THIS PROBLEM THAT THIS IS AN ONGOING ISSUE. WE LOVE OUR SANTA FE BUT THESE TYPES OF ISSUES WILL CERTAINLY WEIGH IN ON OUR CAR REPLACEMENT DECISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692674March 6, 2015
FUEL/PROPULSION SYSTEM
NHTSA: OCT, 24, 2012 COMPONENT:EQUIPMENT ADAPTIVE. 2008 HYUNDAI SANTA FE. ACTION NO: 947168 SERVICE BULLETIN NUMBER:1041335 COMPONENT: FUEL/PROPULSION SYSTEM , SAFETY ISSUE DUE TO THE WRONG GAS READING, VEHICLE MAY STOP SUDDENLY IF NO FUEL, GAGE READING WRONG 1*TR. HYUNDAI FINDS SERVICE BULLETIN BUT NO RECALL OR ORDER TO REPLACE.ADMIT'S TO THAT YEAR HAS PROBLEMS BUT NOT WILLING TO HELP IN ANYWAY TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692230March 5, 2015
POWER TRAIN, ENGINE
AS I APPROACHED A STOP LIGHT AND MY CAR BEGAN TO SLOW, IT DIDN'T SHIFT ALL THE WAY INTO FIRST GEAR. WHILE STOPPED AT THE LIGHT, IT REMAINED AT A HIGH RPM WHILE THE BRAKE WAS PRESSED. WHEN THE LIGHT CHANGED, AND THE GAS PEDAL WAS PRESSED, MY CAR "KICKED" DOWN INTO FIRST AND IMMEDIATELY BACK IN TO SECOND. A FEW DAYS LATER WHILE AT A STOP LIGHT, MY CAR DIED. AFTER A FEW MINUTES, IT STARTED BACK UP. AFTER BRINGING IT TO THE DEALER (IT HAD DIED ON MY THREE TIMES AT THIS POINT) TO HAVE IT SERVICED, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEY WERE ABLE TO "FEEL" THE SHIFTING ISSUES WHEN STOPPING BUT THEY COULDN'T TELL ME WHAT WAS WRONG WITH IT. SINCE I'VE HAD MY VEHICLE BACK FROM THE SHOP, IT HAS BEEN HAVING HIGH IDLE SURGES WHERE THE RESTING IDLE RPM IS AT 2000, IN ADDITION, WHEN THE VEHICLE IS IN NEUTRAL IT ACTS AS IF SOMETHING IS PUSHING THE GAS PEDAL WHILE MY FOOT IS ON THE BRAKE GOING BACK AND FORTH BETWEEN 800 AND 2000 RPM. WHEN THE VEHICLE IS IN DRIVE AND MY FOOT IS ON THE BRAKE, IT ALSO FEELS LIKE MY VEHICLE WANTS TO GET UP AND GO (AGAIN LIKE SOMETHING IS PUSHING ON THE GAS PEDAL). I HAVE TAKEN MY VEHICLE TO TWO DIFFERENT PLACES AND BOTH PLACES CAN'T PINPOINT WHAT IS WRONG WITH MY VEHICLE. IT'S STARTING TO BECOME A SAFETY CONCERN. WHAT IF WHATEVER IS GOING ON WITH MY VEHICLE OVERRIDES THE BRAKE SYSTEM AND I END UP HURTING SOMEONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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