Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10732464July 7, 2015
ENGINE, POWER TRAIN
AFTER SEVERAL HOURS OF NORMAL HIGHWAY DRIVING, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AS THE ENGINE COMPUTER ENTERED "LIMP HOME" MODE. PRESSING THE ACCELERATOR HAD NO EFFECT. DIAGNOSED AS THROTTLE POSITION SENSOR FAILURE. THIS PROBLEM OCCURRED SEVERAL TIMES, WITH AN ENGINE RESTART CLEARING THE PROBLEM TEMPORARILY. WHILE THESE INCIDENTS DID NOT RESULT IN A CRASH, THEY COULD EASILY HAVE, DEPENDING ON TRAFFIC CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732467July 7, 2015
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I WAS DRIVING MY 2010 HYUNDAI SANTA FE, THE BLINKER SWITCH STARTED FRANTICALLY CLICKING, I THAN HEARD ELECTRICAL SPARKS FROM THE STEERING COLUMN AND THAN SMOKE STARTING COMING FROM THE STEERING COLUMN WHERE THE BLINKER SHAFT WAS LOCATED. HYUNDAI HAS HAD MY VEHICLE FOR 2 WEEKS, LEAVING ME AND MY 8 MONTH OLD CARLESS. THE DEALERSHIP AND COOPERATE HAS SAID THAT THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, AND HAS NOT GIVEN ME A COURTESY CALL OR VEHICLE UPDATES. I LOOKED ON THIS WEBSITE, SAFECAR.ORG AND INDEED, I FOUND SOMEONE WHO HAS ENCOUNTERED THE SAME ISSUE (PLEASE SEE NHTSA ID NUMBER 10629458). I FEEL THAT THIS IS A MAJOR SAFETY CONCERN AND NEEDS TO BE RECALLED IMMEDIATELY WITH THE OTHER RECALLS IN PLACE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10731794July 2, 2015
ENGINE, SERVICE BRAKES, STEERING
CAR SHUTS OFF WHILE DRIVING, LOSING POWER STEERING AND BRAKES, WHILE TRAVELING AT HIGHWAY SPEED OR BRAKING DOWN A WINDY CANYON ROAD. PROBLEM INCLUDES INTERMITTENT JERKING, JUMPING, HICCUPPING - WHATEVER YOU WANT TO CALL IT, IT'S NOT SAFE TO DRIVE. FIRST MONTH, AFTER BRAND-NEW NY DEALERSHIP PURCHASE, I REPLACED MY THROTTLE POSITION SENSOR 3 TIMES. TROUBLE WITH MY CURRENT PROBLEM BEGAN AT 4 YEARS, WELL UNDER 30,000 MILES. FOR A YEAR I HAD TO FEAR FOR MY LIFE EVERY TIME I DROVE, NEVER KNOWING IF THIS TRIP WOULD KILL ME OR OTHER MOTORISTS. WHY DID I HAVE TO DRIVE IT? BECAUSE THE HYUNDAI DEALERSHIPS IN LOS ANGELES COULDN'T DIAGNOSE THE PROBLEM IF THEY COULDN'T CAUSE IT TO HAPPEN AND THERE IS NO ERROR CODE WHEN TESTED. A YEAR OF FEAR. JUST THE HESITATION JERKING IS SCARY ENOUGH WHILE DRIVING, BUT WHEN IT ACTUALLY SHUTS DOWN? WHEN YOUR RPM INDICATOR DROPS FROM 2,000 TO 0 AND YOU'RE FIGHTING FOR YOUR LIFE TURNING THE STUCK STEERING WHEEL AND PULLING UP THE EMERGENCY BRAKE HOPING YOU DON'T CAREEN OFF A WINDING CLIFF OR COAST HEAD ON INTO UNSUSPECTING TRAFFIC OR CLICKING YOUR HAZARDS ON AND PRAYING NO ONE HITS YOU ON AN OILY RAIN SLICK PAVEMENT AT NIGHT ON THE 101 FREEWAY - THAT IS WHEN IT REALLY MAKES YOUR HEART JUMP OUT OF YOUR CHEST. AFTER 11 MONTHS OF SHUTTING OFF, IT GOT SO BAD IT WOULDN'T TURN ON AGAIN AND FINALLY MY CHECK ENGINE LIGHT CAME ON AND THEY WERE ABLE TO DIAGNOSE THE CRANK SHAFT SENSOR. IN THE PROCESS OF FIXING, THEY MADE A LEAK IN MY POWER STEERING HOSE AND DAMAGED MY PUMP. BECAUSE IT WAS DAYS AFTER MY WARRANTY, THE VAN NUYS DEALERSHIP CHARGED ME FOR THE CRANK SHAFT SENSOR AND OTHER DAMAGE! 33,000 MILES ON MY CAR. WELL, THAT WAS NOVEMBER 2009. IT'S NOW 2015 (70,540 MILES) AND ONCE AGAIN, I'M OKAYED TO DRIVE MY UNSAFE CAR. THE PERFORMANCE OF THESE VEHICLES PUT DRIVERS AT AN UNREASONABLE RISK OF ACCIDENT AND SINCE THERE IS NO ERROR CODE, HYUNDAI WILL DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731812July 2, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WE HAD A SUDDEN LOSS OF POWER WHILE TRAVELING ON THE INTERSTATE AT 70 MPH. HAD TO GET OVER QUICKLY AS THE TRAFFIC WAS HEAVY AND THE CAR HAD NO POWER. THE ENGINE WOULD NOT DELIVER ANY POWER, OTHER THAN IDLE. TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 15 SECONDS, THEN STARTED THE CAR AND HAD POWER BACK FOR ABOUT 3 MILES. HAPPENED AGAIN AND DID THE SAME FOR ABOUT TEN MILES UNTIL GOT HOME. RECENTLY STARTED TO HAPPEN AGAIN, SAME CODES COME UP EACH TIME. TOOK CAR TO DEALERSHIP AND THEY TOLD ME THAT IT WAS JUST GLITCHES CAUSING CODES TO COME UP AND CAUSE THE ESC TO GO INTO SAFE MODE. SINCE THEN I HAVE SEEN THE EXACT SAME CODES AND NOT A LOT OF CODES, BUT CODES THAT INDICATE AN IGNITION/FUEL/CONTROL MODULE PROBLEM. THIS IS NOT AS BAD AS ACCELERATION, BUT IF PULLING OUT IN TRAFFIC OR ON AN ON RAMP, COULD BE DEADLY. HAS NOW HAPPENED SEVEN TIMES. FIRST DATE WAS APRIL 2014, COULD NOT ENTER DATE IN YOUR FORM FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731823July 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,847.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731528July 1, 2015
FUEL/PROPULSION SYSTEM
ERRATIC FUEL GUAGE REGISTRATION. THEN EMPTY WITH LOW FUEL LIGHT ON. TANK HAD JUST BEEN FILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731300June 30, 2015
UNKNOWN OR OTHER
I BOUGHT A NEW CAR JUNE 2014 AND WHEN IT WAS RAIN MY WINDSHIELD WIPER HAS NO WATER COME OUT. SO I WENT TO DEALER TO CHECK OUT AND I FOUND OUT THAT THE MOTOR & PUMP ASSY. WAS BAD. BUT THE PROBLEM IS WASHER PUMP HAD TAPE AROUND BODY AND IT LOOKS USED ONE. IT WAS BRAND NEW CAR WHEN I BUY. I AM JUST WONDERING WHAT ELSE GOING TO BE BAD. I SPEND MORE $33K AND I AM REALLY UPSET. WHAT ELSE DID THEY USE USED PARTS FOR MY VEHICLE?? WHAT SHOULD I DO? I DO NOT WANT MY ANY ANYMORE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731314June 30, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE KNOCKED THE CONTACT DOWN AND ROLLED OVER HER KNEES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE RESTARTED AND WAS TOWED TO A DEALER, WHO STATED THAT THE EMERGENCY BRAKE SHOULD HAVE BEEN ENGAGED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. ..UPDATED 09/03/15 *BF UPDATED 11/02/2017*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10731331June 30, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER AND REAR MIDDLE SEAT BELT CLIP FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730965June 29, 2015
SERVICE BRAKES
JUNE15,2015 EXPERIENCED COMPLETE BRAKE FAILURE WHILE DRIVING NEAR HOME.SOMEHOW MADE IT INTO MY DRIVEWAY W/O INCIDENT. HAD VEHICLE TOWED TO DEALERSHIP THAT AFTERNOON. DEALER CONFIRMED BRAKE FAILURE DUE TO TOTAL LOSS OF ALL BRAKE FLUID, "VERIFIED NO BRAKES & MASTER CYLINDER EMPTY, FOUND BRAKE FLUID LEAKING FROM ABS MODULE BRAKE LINES. TIGHTEN ALL (16) BRAKE LINES." DEALER SVS TOLD ME THE LINES HAD NOT BEEN TIGHTENED AT THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730992June 29, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 235/65R17. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE TIRE SUDDENLY BLEW OUT. THE CONTACT MANAGED TO COAST OVER TO THE EMERGENCY LANE AND NOTICED THAT THE ENTIRE SIDEWALL WAS DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 2,200. THE DOT NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730831June 28, 2015
STEERING
ON 6/20/2015, WHILE TRAVELLING ON AN INTERSTATE HIGHWAY,, THE STEERING WHEEL MADE A "CLUNK" NOISE AND THE POWER ASSISTED STEERING WARNING LIGHT CAME ON. LIGHTS INDICATING A MALFUNCTION OF THE ESC AND DOWNHILL BRAKE ASSIST ALSO LIT UP. THERE WAS COMPLETE LOSS OF POWER ASSISTED STEERING. I WAS ABLE TO MANHANDLE THE STEERING ON SIDE ROADS AND MADE IT HOME. ON THE FIRST BUSINESS DAY AFTER THE INCIDENT I TOOK THE VEHICLE TO THE LOCAL HYUNDAI DEALER WHERE IT HAS REMAINED AWAITING A REPLACEMENT STEERING COLUMN. UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730464June 25, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT 60 MPH, A LOUD ABNORMAL SOUND EMITTED BEFORE THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730284June 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) IN OCTOBER OF 2009. THE SUSPENSION WAS TREATED WITH A RUST PROOFING MATERIAL TO PREVENT THE FAILURE FROM OCCURRING. IN JUNE OF 2015, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE APPEARED TO BE PULLING TO THE LEFT AND A CRUNCHING NOISE WAS PRESENT FROM THE REAR OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR DRIVER SIDE WHEEL WAS TILTED OUTWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR TRAILING ARM FRACTURED DUE TO SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733134June 24, 2015
SERVICE BRAKES, HYDRAULIC
CAR IN FRONT OF ME STOPPED TO AVOID RUNNING RED LIGHT AT INTERSECTION. I TRIED TO BRAKE AND THOUGHT MY ANTI-LOCK BRAKES WOULD STOP ME BUT THEY FAILED TO WORK PROPERLY AND I HIT THE CAR IN FRONT OF ME. THERE WAS VERY LITTLE DAMAGE TO THE CAR IN FRONT OF ME BUT $8,000 DAMAGE TO MY CAR. I TOOK THE CAR TO THE HYUNDAI DEALER AND ASKED THEM TO CHECK OUT MY BRAKES AND THEY PUT THEIR COMPUTER ON MY CAR AND SAID EVERYTHING WAS OK. I HAVE SINCE TESTED THE "ANTI-LOCK" ON MY BRAKES AND THEY PROVIDE TOO MUCH "ANTI-LOCK" AND I KNOW HOW ANTI-LOCK SHOULD WORK LOCKING AND QUICKLY RELEASING REPEATEDLY UNTIL STOPPING, BUT THESE BRAKES DO NOT WORK LIKE THAT WITH A FEELING OF BEING ON ICE UNTIL JUST BEFORE STOPPING TO WORK LIKE MY PREVIOUSLY CARS HAVE WORKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10726472June 22, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMING ON. HAD IT CHECKED OUT AND IT WAS THE FUEL LEVEL SENSOR. GAS GAUGE NOT WORKING PROPERLY NOW. I CHECKED AND THERE HAS BEEN MANY MORE REPORTS FOR THIS TYPE OF PROBLEM. COMPANY SHOULD FIX THIS PROBLEM AT LITTLE OR NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726677June 22, 2015
FUEL/PROPULSION SYSTEM
AFTER FUELING UP, TO A FULL TANK, THE FUEL GAUGE STILL REGISTERED EMPTY AND FUEL LIGHT AND CHECK ENGINE LIGHT CAME ON. UPDATED 09/01/2015*LJ UPDATED 10/14/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726362June 20, 2015
STEERING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
6/20/2015 BACKED OUT OF STALL AT COSTCO, MARYSVILLE, WA. IMMEDIATELY LOSS OF POWER STEERING AND THREE ALERTS CAME ON. THERE ARE KNOWN ISSUES WITH THIS HAPPENING. BRAND NEW CAR HTTP://WWW.HYUNDAI-FORUMS.COM/DM-2013-SANTA-FE/303441-2013-SANTA-FE-XL-POWER-STEERING-PROBLEM.HTML WILL HAVE TO HAVE CAR TOWED. NOT SAFE TO DRIVE 3 ALERTS 1. ESC MALFUNCTION 2. DOWNHILL BRAKING 3. SPORT MODE......UPDATED 10/20/15 *BF UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726001June 18, 2015
SERVICE BRAKES
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725817June 17, 2015
STEERING
VEHICLE WANDERS RIGHT AND LEFT AT 55 MPH AND ABOVE. WILL NOT MAINTAIN A STRAIGHT LINE. HAVE BEEN TO THE DEALER THREE TIMES AND THE REGIONAL SERVICE MANAGER HAS BEEN CALLED IN AND HAS DRIVEN IT. ALSO HAVE TAKEN OUT A CASE #. EVERYTHING CHECKS OUT FINE BUT THE PROBLEM STILL EXISTS. DEALER STATES IT IS NORMAL FOR THIS TYPE OF ELECTRICAL POWER STEERING. VEHICLE IS NOT DRIVABLE ON THE FREEWAY. HYUNDAI IS NO LONGER WILLING TO WORK ON IT. .. .UPDATED 07/21/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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