Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10838624February 26, 2016
FUEL/PROPULSION SYSTEM
GAS GAUGE SENSOR NOT READING LEVEL OF GAS IN THE CAR. ONLINE I READ MANY OTHERS WITH THE SANTE FE, ESPECIALLY 2007-2008 YEAR WITH THIS PROBLEM. I ONLY HAVE 80, 000 MILES AND IT IS NOT READING THE APPROPRIATE GAS LEVEL AND FLUCTUATES. THE GAS ENGINE LIGHT IS ON AND A MECHANIC READ THE CODE THAT IT IS THE GAS GAUGE SENSOR. I HAVE READ ACCOUNTS ONLINE OF THE CAR READING GAS AT ZERO AND TURNING THE CAR OFF. I AM NOW TERRIFIED TO DRIVE MY CAR AND HAVE FILLED THE GAS UP EVERY DAY. THE ENGINE LIGHT REMAINS ON. WHEN THE MECHANIC WIPED OUT THE CODE I FILLED UP THE TANK AND THE NEXT DAY DROVE OVER AN HOUR AND THEN THE GAS READ JUST ABOVE HALF FULL AND THE ENGINE LIGHT CAME BACK ON. I CAN'T BELIEVE THIS HAS NOT BEEN ISSUED A RECALL WHEN IT IS VERY DANGEROUS TO HAVE A CAR JUST SHUT OFF ON THE HIGHWAY. DO PEOPLE HAVE TO DIE BEFORE A RECALL IS ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837957February 24, 2016
FUEL/PROPULSION SYSTEM
WHEN I DEPRESSED THE ACCELERATOR THE PEDAL WENT DOWN TO THE FLOOR ON ITS OWN AND NO AMOUNT OF BRAKING COULD BRING THE CAR UNDER CONTROL. AT THE TIME I WAS TRAVELING AT 55MPH AND THE CAR SHOT TO 70MPH. FINALLY AFTER PUMPING BRAKES SEVERAL TIMES THE PEDAL POPPED UP WITH AN AUDIBLE SOUND. HAPPENED THE NEXT DAY AS WELL SAME THING. I HAVE READ THAT THE THROTTLE POSITION SENSOR IS THE CULPRIT AND THE DEALERSHIPS CITE DRIVER ERROR, AND FLOOR MATS, WHICH IS WHAT I WAS TOLD. I AM ATTACHING A LETTER SENT TO HYUNDAI AND THE NHTSA. HAPPEND THE FOLLOWING DAY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838069February 24, 2016
POWER TRAIN
WHILE THE VEHICLE WAS PARKED,WHEN SHIFTING INTO REVERSE, THE TRANSMISSION WENT INTO DRIVE. IT WOULD NOT GO INTO REVERSE. THE ONLY WAY TO RESET IT WAS TO TURN OFF ENGINE AND RESTART THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837416February 22, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WENT ENTIRELY TO THE FLOORBOARD AND REMAINED STUCK WHEN IT WAS RELEASED. THE CONTACT VIOLENTLY DEPRESSED THE BRAKES AND MANEUVER TO THE SIDE OF THE ROAD. AFTER FEW MINUTES, THE ACCELERATOR PEDAL RELEASED AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE REOCCURRED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837542February 22, 2016
ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE PASSENGER SIDE SEAT BECAME EXCESSIVELY HOT. THE PASSENGER OBSERVED THAT THE SEAT WAS ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE. THE PASSENGER SUSTAINED BURN INJURIES TO HER HANDS AND BUTTOCKS BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,002.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10837613February 22, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING AND YOU HIT THE BREAKS, THE VEHICLE ATTEMPTS TO STALL, OR IF YOU USE THE HIGH OR LOW BREAMS THE RADIO SHUTS OFF AND THE GPS TURNS ON OR YOU LOSES IT ALL, WHILE ON HIGH WAY WAY IF YOU USE YOUR HIGH OR LOW BEAMS THE ENGINE STARTS TO STALL THEN KEEPS GOING CAUSING THE VEHICLE BEHIND YOU HAVE TO BREAK QUICKLY TO AVOID HITTING YOU AS YOU LOOSE ALL POWER FOR A MATTER OF SECONDS THIS HAPPEN WHILE MOVING OR PARKED, I MHAVE INSTALLED TWO NEW ALTERNATORS IN THE PAST THREE WEEKS AND THE PROBLEM CONIINUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837627February 22, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHILE IN MOTION ON THE CITY STREET GOING 45 MILES PER HOUR THE ELECTRONIC STABILITY CONTROL SHUT OFF. LOST THE ABILITY TO ACCELERATE AND COULDN'T DO ANYTHING ELSE WITH THE VEHICLE. HAD TO PUT IT IN PARK, SHUT OFF THE ENGINE AND WAIT FOR 2 MINS THEN RESTARTED THE CAR AND IT WORKED FINE. BUT AFTER DRIVING A WHILE LONGER THE ESC SHUT OFF AGAIN. HAD TO REPEAT THE PROCESS OF TURNING OFF THE ENGINE AND RESTARTING THE CAR AGAIN. WHILE MAKING A TURN A LITTLE WHIKE LATER IT SHUT OFF AGAIN. TOOK IT INTO THE SHOP AND THEY COULDN'T FIGURE OUT WHAT IS CAUSING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837329February 20, 2016
FUEL/PROPULSION SYSTEM
FUEL SENSOR / GAUGE NOT WORKING I HAVE TAKEN THIS TO OUR HYUNDAI , THEY ARE AWARE OF THESE ISSUES AND STATED NO RECALL HAS BEEN ISSUED. THE FUEL USUALLY SHOWS EMPTY OR 1/2 TANK. ALSO CHECK ENGINE LIGHT ON, MASKS ANY OTHER ISSUES WE MAY HAVE. I HAVE ALSO TAKE THIS TO OTHER MECHANICS WHO KNOW OF THIS ISSUE ALSO. DEALER SAID THIS WILL COST OVER $500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837249February 19, 2016
FUEL/PROPULSION SYSTEM
MY ENGINE LIGHT CAME STAYS ON AND THEN SHUTS OFF. MY GAS GAUGE KEEPS MOVING UP AND DOWN. ONCE I FILL MY GAS TANK COMPLETELY THE GAS WILL SHOW FILLED AND ENGINE LIGHT WILL GO OFF AND THEN WITHIN AN HOUR THE ENGINE LIGHT WILL COME ON AND THE GAS GAUGE GOES TO EMPTY AND THE FUEL LIGHT COMES ON SHOWING THE CAR AS EMPTY. THEN WITHIN 20 MINUTES THE GAS GAUGE WILL MOVE BACK UP AND THE GAS GAUGE WILL SHUT OFF BUT THE ENGINE LIGHT STAYS ON. THIS WILL HAPPEN CONSTANTLY WITH THE GAS GAUGE GOING UP AND DOWN.THIS OCCURS WHILE THE CAR IS STATIONARY AND IN MOTION ON CITY STREET OR EXPRESSWAY. MY MECHANIC BASICALLY TOLD ME IT'S THE GAS GAUGE BUT HE IS STILL INVESTIGATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836905February 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THIS IS ACTUALLY MY THIRD COMPLAINT. I HAVE SPOKEN TO HYUNDAI NO ONE WILL ACKNOWLEDGE THAT THERE IS A PROBLEM. FIRST MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD IT WAS A FUEL GAUGE SENSOR. I RECENTLY HAD THEM REPLACED NOW MY CAR'S CHECK ENGINE LIGHT IS FLASHING AND THE CAR HAS STALLED ON ME SEVERAL TIMES WHILE IN TRAFFIC OR ON THE INTERSTATE. HYUNDAI IS IGNORING THIS. I THINK IT'S MY FUEL/ PROPOSITION SYSTEM. I HAD A TUNE-UP THE CAR SHAKES LIKE IT'S GOING TO STALL CONSTANTLY. I CAN SMELL THE FUEL FROM INSIDE OF THE CAR. I CANNOT BELIEVE AFTER ALL THE COMPLAINTS THEY STILL SAY THAT THE CARS AFFECTED WERE EITHER ONLY 2006 MODELS OR WERE NEVER SOLD. THAT'S A LIE. THEY'VE HAD OVER FOUR HUNDRED COMPLAINTS AND THREE YEARS TO DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836992February 18, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836815February 17, 2016
STEERING
WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING. I TRULY HOPE HYUNDAI COMES UP WITH A FIX FOR THIS. VERY DISSATISFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836570February 17, 2016
UNKNOWN OR OTHER
THE ELECTRONIC KEY SYSTEM OF THIS CAR HAS A BIG FLAW. THE DOORS DO NOT LOCK EVEN AFTER MULTIPLE ACTIVATION THROUGH THE LOCK BUTTON OF THE ELECTRONIC KEY WHEN THE ENGINE IS LEFT RUNNING . THE BEHAVIOR IS UNLIKE OTHER CARS SUCH AS NISSAN ALTIMA, WHICH LOCKS THE DOOR.S. THIS BEHAVIOR MAKES IT MUCH MORE LIKELY FOR SOMEONE TO INADVERTENTLY WALK AWAY FROM THE CAR WITH ENGINE RUNNING LEAVING THE DOORS UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836613February 17, 2016
FUEL/PROPULSION SYSTEM
PURCHASED NEW 2014 HYUNDAI SANTA FE IN AUGUST, 2014 WITH 8 MILES ON ODOMETER. ON DECEMBER, 2014 THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO DEALER SERVICE CENTER IMMEDIATELY. ALL TESTS CAME BACK-NO CAUSE FOUND. POSSIBLE PURGE VALVE STICKING. MECHANIC SPRAYED LUBRICATE. ENGINE LIGHT SHUT OFF. ON FEBRUARY 17, 2016 ENGINE LIGHT CAME ON AND INTERIOR BEEP SOUNDED AFTER STARTING VEHICLE. I CALLED DEALER SERVICE CENTER FOR APPOINTMENT. VEHICLE HAS 2,200 MILES. I REPEAT 2,200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836770February 17, 2016
POWER TRAIN
PURCHASED VEHICLE BRAND NEW: TRANSMISSION SHIFTS VIOLENTLY WHEN COLD ALSO MISSES GEARS WHEN UP/DOWN SHIFTING. I BROUGHT THE VEHICLE BACK TO THE DEALER MULTIPLE TIMES STARTING WHEN IT ONLY HAD 3,000 MILES. I WAS TOLD THERE WAS NOTHING WRONG WITH VEHICLE. TOOK THE VEHICLE TO A DIFFERENT DEALERSHIP, THEY INDICATED A SOFTWARE UPDATE NEED TO BE DONE TO ADDRESS THE SHIFTING PROBLEM. UPDATE WAS COMPLETED, RESULTS WERE THE SAME. TRANSMISSION STILL SHIFTS VIOLENTLY. DON'T KNOW WHAT ELSE TO DO ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836772February 17, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PURCHASED VEHICLE BRAND NEW, THE REAR BRAKE LIGHTS FAILED AND I WAS REAR ENDED @ 65 MPH. VEHICLE SUFFERED $14,000 IN DAMAGE WITH A BENT FRAME. THE VALUE OF MY VEHICLE IS NOW DIMINISHED DRASTICALLY AND IT IS REPORTED IN CAR FAX REPORT. APPROXIMATELY 2 YEARS LATER VEHICLE WAS RECALLED FOR FAULTY BRAKE LIGHTS AND THE BRAKE SWITCH WAS REPLACED AT THE DEALERSHIP. I SHOULD NOT SUFFER FINANCIAL LOSS DUE TO NEGLIGENT PARTS THAT WERE MANUFACTURED AND INSTALLED ON THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10836246February 15, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER ACCELERATING FROM A STOP LIGHT, TURNING LEFT ONTO A TWO LANE 35MPH ROAD, THE CAR SEEMED TO DOWNSHIFT AND WOULD NOT RESPOND TO THE ACCELERATOR. IT CONTINUED TO MOVE FORWARD AT NO MORE THAN 10-15MPH JERKING AND LUNGING UP A HILL, CAUSING A HAZARD FOR APPROACHING CARS. THE AWD LIGHT CAME ON ALONG WITH ANOTHER LIGHT PERTAINING TO THE DRIVETRAIN/AXLE. WE WERE ABLE TO CONTINUE A FEW HUNDRED YARDS UNTIL A SAFE SPOT TO PULL OVER WAS FOUND. THE ROADSIDE ASSIST TECH SUSPECTED THERE MAY BE WATER IN THE FUEL SYSTEM, HOWEVER WHEN LOADING THE CAR ONTO THE TRUCK, NOTICED THE JERKING MOTION AND INSISTED IT SHOULD BE BROUGHT IN FOR INSPECTION. IN OUR FIRST CONVERSATION WITH THE MECHANIC HE MENTIONED RECALLS ON THE VEHICLE. WE SAID THAT WE HAD JUST PURCHASED THE CAR AFTER LEASE, 2 MONTHS PRIOR, AND DURING THAT PROCESS WE ASKED ABOUT RECALLS AND WERE TOLD THERE WERE NONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825962February 13, 2016
AIR BAGS
DASHBOARD SEAT BELT LIGHT DIDN'T GO OFF AFTER NORMAL START UP. DIAGNOSTIC COMPLETED AT LOCAL SERVICE CENTER. DETERMINED IT WAS A FAULTY AIR BAG MODULE. MECHANIC PURCHASED MODULE FROM LOCAL HYUNDAI DEALER. DEALER PARTS EMPLOYEE STATED THAT THIS WAS THE THIRD MODULE PURCHASED THAT WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825789February 12, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A TRACTOR TRAILER COLLIDED INTO THE DRIVER SIDE OF THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAINT THE CONTACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE INJURIES TO HIS CHEST AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED AND SEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10825883February 12, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLS WITHOUT WARNING WHILE DRIVING. FIRST OCCURRENCE WAS OVER A YEAR AGO. I WAS DRIVING DOWN I5 GOING 70 MPH WHEN THE CAR SUDDENLY DIED. I LOST MY POWER STEERING AND BRAKES. I MANAGED TO COAST TO THE NEXT EXIT. IT STARTED AFTER SITTING A FEW MINUTES. AND I WAS ABLE TO MAKE IT HOME. I'VE RECEIVED CODES FOR CAMSHAFT SENSOR, MISFIRES, LOW CATALYST. I'VE CHANGED THE CAM AND CRANK SENSORS, COILS, SPARK PLUGS, TIMING BELT AND ASSEMBLY, FUEL PRESSURE REGULATOR AND FUEL PUMP OVER THE PAST YEAR. STILL HAVING THE ISSUE. CAR DRIVES FANTASTIC FOR ABOUT 10 MILES AND STALLS OUT. AFTER WAITING ABOUT 5 MIN. IT CAN BE DRIVEN FOR ANOTHER FEW MILES BEFORE STALLING OUT AGAIN. CHECK ENGINE LIGHT DOES NOT TURN ON WHEN IT STALLS NOW. VERY DANGEROUS WHEN TRYING TO DRIVE IN TOWN OR ATTEMPTING TO MERGE INTO TRAFFIC. YOU NEVER KNOW WHEN IT WILL STALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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